TurboTax

Tax preparation for federal & state income tax returns

4,7 /5 (136 reviews) Write a Review!

TurboTax Overview

What is TurboTax?

TurboTax is a tax preparation solution that helps users get their maximum tax refund for federal and state income tax returns. The platform guides users step-by-step to to identify business purchases, and automatically scans bank and credit card transactions. Users can track expenses in real time, track miles automatically, and capture receipts via mobile device.

TurboTax Online includes federal and state e-filing, with over 350 automated tax deductions to help identify every deduction, perfect for independent contractors and small businesses. Users can snap a photo of their W-2 form via mobile phone or tablet, verify their data, and watch as information is securely placed into all the right tax forms.

Basic life questions help users find new tax deductions and credits they may be eligible for, with detailed explanations for any changes in tax refunds, including tips on how to earn the biggest refund possible. Credentialed CPAs and EAs provide users with one-on-one answers to tough tax questions, and guide users by drawing and circling fields on-screen. Personalized reports allow users to understand what impacts their tax refund, including information on ESPPs, stocks, bonds, and other investment income.

The platform also covers rental property income and tax deductions, and helps maximize on business deductions for phone, vehicle, supplies, home office and more. Users receive an email confirmation once the IRS receives their efiled tax return, with alerts for when it lands into the bank account. TurboTax studies IRS and state tax laws on a regular basis, making sure the software is always up to date.

TurboTax Overview

Pricing

Starting from
US$34,99

Pricing options

Free Trial
Free
Value for money

Federal Free Edition: $0 Federal, $0 State

Deluxe: $34.99

Premier: $54.99

Self-Employed: $99.99


TurboTax Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

View a summary of returns and print, save or preview the year's return
Preview 1040 forms
Track expenses in real time and categorize them throughout the year
Keep every trip logged with  on-the-go mileage tracking
Point, snap, and store receipts and never lose proof of an expense
The platform also covers rental property income, tax deductions, and more
TurboTax asks questions in order to help users fill in all the right tax forms
TurboTax helps find every deduction and credit that applies
Jumpstart the refund process by automatically importing W-2 tax forms
TurboTax works like an interview, asking questions that could affect tax situations
TurboTax video TurboTax video TurboTax screenshot: View a summary of returns and print, save or preview the year's return TurboTax screenshot: Preview 1040 forms TurboTax screenshot: Track expenses in real time and categorize them throughout the year TurboTax screenshot: Keep every trip logged with  on-the-go mileage tracking TurboTax screenshot: Point, snap, and store receipts and never lose proof of an expense TurboTax screenshot: The platform also covers rental property income, tax deductions, and more TurboTax screenshot: TurboTax asks questions in order to help users fill in all the right tax forms TurboTax screenshot: TurboTax helps find every deduction and credit that applies TurboTax screenshot: Jumpstart the refund process by automatically importing W-2 tax forms TurboTax screenshot: TurboTax works like an interview, asking questions that could affect tax situations

TurboTax Reviews

TurboTax Reviews

Overall rating
4,7
/
5
Excellent
108

Very good
20

Average
6

Poor
0

Terrible
2

Value for Money
4,4
Features
4,6
Ease of Use
4,6
Customer Support
4,1
94% recommended this app
Shilleah S.

Cheaper than an Accountant!

We've only used it this year, and so far, I love it. It was super easy to link up Quickbooks and all our employee info. Very intuitive filling out the tax forms as well.


Joseph Z.

File your business taxes in an hour

I did not need a CPA; I paid a fraction of what I would have paid a CPA firm


Sally B.

Used this across many years

Extensive experience. I've uses Turbotax Business for many years for a number of businesses. I use it for business planning as well as annual tax forms.


Brandon M.

Gets worse every year that goes by

TurboTax is a one-stop-shop for the two certainties in life, Death and Taxes, because by the time you're halfway through using their product, you'll be sure to want to blow your brains out.


Verified Reviewer

Works great for an uncomplicated small business

It does what I need easily and I have no complaints, and for taxes and bookkeeping, that's what you're looking for!


Shilleah S.
Industry: Consumer Services
Company size: 11-50 Employees

Cheaper than an Accountant!

Used Other for 1-5 months
Reviewed on 2019/06/17
Review Source: Capterra

We've only used it this year, and so far, I love it. It was super easy to link up Quickbooks and all our employee info. Very intuitive filling out the tax forms as well.

Pros

I love that it syncs with our Payroll, that is why we switched from TaxAct is because TurboTax syncs directly with our Intuit Quickbooks.

Cons

It's more expensive than TaxAct, and the customer service takes forever to get an actual agent on the phone.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

Joseph Z.
Industry: Internet
Company size: 2-10 Employees

File your business taxes in an hour

Used Other for 2+ years
Reviewed on 2020/01/26
Review Source: Capterra

I did not need a CPA; I paid a fraction of what I would have paid a CPA firm

Pros

I couldn't believe how comprehensive yet easy it was to be walked through the process for answering questions and providing data that would calculate my Federal and state taxes.

Cons

It was so thorough that there were a lot of questions that were not relevant to my business so I felt like I was spending too much time on moot things.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Sally B.
Industry: Writing & Editing
Company size: Self Employed

Used this across many years

Used Other for 2+ years
Reviewed on 2020/10/13
Review Source: Capterra

Extensive experience. I've uses Turbotax Business for many years for a number of businesses. I use it for business planning as well as annual tax forms.

Pros

I like that Turbotax pulls data in from prior years' returns. I appreciate the visual interface that switches from forms to step-by-step and links to workbooks and data sources.

Cons

Over the years, Turbotax has limited direct access to relevant information. By 2019 the links and online community help has become a waste of time. There was once a time when the software led directly into the tax code and tax decisions. Long, long ago. I miss it, but soldier on because I know the software and it integrates year by year.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Brandon M.
Industry: Law Practice
Company size: 2-10 Employees

Gets worse every year that goes by

Used Other for 2+ years
Reviewed on 2020/03/14
Review Source: Capterra

TurboTax is a one-stop-shop for the two certainties in life, Death and Taxes, because by the time you're halfway through using their product, you'll be sure to want to blow your brains out.

Pros

The only thing I used to like is that it would sync with other free Intuit products like Mint, but the new version is so buggy that even syncing doesn't work

Cons

1. Suprise charges. Anything you do will sneak attack you with an upcharge for a necessary feature when you're halfway through. For example, the business version will charge you about $175 just for the software, then another $60 or so for your state, and if you're in NYC, it'll try to charge you even more for the city. Even their phone support team didn't know if NYC and NY State were necessary concurrently. The free version of the personal version hits you about halfway through with a surprise, "if you want to add a 1099, you have to pay us."

2. Bugs galore. The software logs you out, won't accept your password when you try to log back in, and won't let you reset your password. More wasted time.

3. Phone support is near non-existent, and the few staff members who do man the phones appear to lack information and authority to necessary to provide effective assistance. Also, you have to go through a phone tree where you may as well have to answer three riddles and sacrifice your firstborn to get to a human, and by the time you get that poor bastard on the other end of the line, you're seeing red and using every ounce of willpower not to take out your rage on the poor soul who is no doubt underpaid by a corporation that singlehandedly lobbied (successfully) to ensure that your taxes could not be done for you automatically by states for free.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Verified Reviewer
Industry: Design
Company size: 5 001-10 000 Employees

Works great for an uncomplicated small business

Used Other for 2+ years
Reviewed on 2020/10/07
Review Source: Capterra

It does what I need easily and I have no complaints, and for taxes and bookkeeping, that's what you're looking for!

Pros

I have a small business on the side and TurboTax Business serves my needs really well. Keeps me organized and makes tax time a breeze. If you've got a lot more going on or this is your primary business, you may be looking for more functionality, but for a side hustle this is top notch.

Cons

Every time I've tried to contact customer service they haven't been a ton of help. Always want you to buy into a higher tier or send you to the forums. I usually find an answer there but it would be great to have people who'd answer your questions quickly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
9/10
Based on 136 user ratings
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TurboTax Pricing

TurboTax Pricing

Starting from
US$34,99
Free Trial
Free
Value for money

Federal Free Edition: $0 Federal, $0 State

Deluxe: $34.99

Premier: $54.99

Self-Employed: $99.99

Federal Free Edition: $0 Federal, $0 State

Deluxe: $34.99

Premier: $54.99

Self-Employed: $99.99

Value for Money
4,4/5
Based on 136 user ratings
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TurboTax Features

TurboTax Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,6/5
Based on 136 user ratings
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Categories

Additional information for TurboTax

Additional information for TurboTax

Key features of TurboTax

  • 350+ tax deductions and credits
  • Anytime access and protection
  • Auto email notifications
  • Automatically import W-2 tax forms
  • Automatically import investment income and cost basis
  • Business deductions for vehicle, phone, supplies, and more
  • Business expenses management
  • Data import
  • Documents checklist
  • Expense tracking
  • Expenses categorization
  • Live, on-screen advice from credentialed CPAs and EAs
  • Login and device history
  • Mileage tracking
  • Mortgage/property tax deductions
  • Personalized reports
  • Rental property income management
  • SSL data encryption
  • Self-help tools & support
  • Step-by-step guidance
  • Stocks, bonds, ESPPs and other investment income
  • Tax calculators
  • Tax deductions
  • Turn charitable donations into deductions (ItsDeductible)
  • iOS and Android app

Benefits

The platform's ExpenseFinder feature automatically gathers and scans the user's bank and credit card transactions to help identify business purchases.

Users can store all important tax documents on TurboTax's secure servers for around-the-clock access and protection.

With TurboTax's SmartLook feature, users can connect with live, credentialed experts who specialize in self-employment taxes, enabling users to file with confidence.

The solution's CompleteCheck feature runs a comprehensive review of the entire tax return before filing, and walks users through any changes to ensure nothing gets missed.

TurboTax Online offers the convenience of preparing and e-filing tax returns from virtually any connected computer or mobile device.

TurboTax FAQs

TurboTax FAQs

Below are some frequently asked questions for TurboTax.

Q. What type of pricing plans does TurboTax offer?

TurboTax offers the following pricing plans:

Starting from: US$34,99

Pricing model: Free

Free Trial: Not Available

Federal Free Edition: $0 Federal, $0 State Deluxe: $34.99 Premier: $54.99 Self-Employed: $99.99

Q. What are the main features of TurboTax?

TurboTax offers the following features:

  • 350+ tax deductions and credits
  • Anytime access and protection
  • Auto email notifications
  • Automatically import W-2 tax forms
  • Automatically import investment income and cost basis
  • Business deductions for vehicle, phone, supplies, and more
  • Business expenses management
  • Data import
  • Documents checklist
  • Expense tracking
  • Expenses categorization
  • Live, on-screen advice from credentialed CPAs and EAs
  • Login and device history
  • Mileage tracking
  • Mortgage/property tax deductions
  • Personalized reports
  • Rental property income management
  • SSL data encryption
  • Self-help tools & support
  • Step-by-step guidance
  • Stocks, bonds, ESPPs and other investment income
  • Tax calculators
  • Tax deductions
  • Turn charitable donations into deductions (ItsDeductible)
  • iOS and Android app

Q. Who are the typical users of TurboTax?

TurboTax has the following typical customers:

Small Business, Freelancers, Mid Size Business

Q. What languages does TurboTax support?

TurboTax supports the following languages:

English

Q. What type of pricing plans does TurboTax offer?

TurboTax has the following pricing plans:

Free

Q. Does TurboTax support mobile devices?

TurboTax supports the following devices:

Android, iPhone, iPad

Q. What other apps does TurboTax integrate with?

TurboTax integrates with the following applications:

QuickBooks Online Advanced, The Neat Company

Q. What level of support does TurboTax offer?

TurboTax offers the following support options:

FAQs, Forum, Online Support