Abacus Private Cloud

3.7 (117)
Write a Review!
Purpose-built, private cloud for legal and accounting firms

About Abacus Private Cloud

Abacus Private Cloud provides anywhere, anytime access to your business with a purpose-built, secure, and compliant workspace, dramatically reducing IT management burdens and costs, while increasing your organization's teamwork and productivity.

Abacus Private Cloud assesses the current disaster recovery plan of legal and accounting firms and helps to design customized plans to meet the organization’s goals. The solution also exports the existing data to a private cloud and provides a dedicated IP address to ensure that only authorized employees can access it. The tool helps to eliminate capital expenses such as server hardware and software purchase costs, investment in infrastructure, and installation fees.

Abacus Private Cloud is HIPAA and ePHI complaint and ensures the safety and security of the organization’s data stored in multiple data centers. The solution supports two-factor authentication using biometric signature and a key code to verify the identity of persons accessing the case data. Data privacy protocols of Abacus Private Cloud meet the NIST standard and are SSAE 16-compliant. The solution has SOC1, SOC2, and SOC3 certifications to ensure the security of user data.

Abacus Private Cloud allows legal and accounting professionals to access Office 365 applications including Outlook, Excel, Word, Publisher, Access, OneNote, and PowerPoint on any device. The solution also allows users to sync data from Google Drive, Dropbox, and OneDrive.


Key benefits of Abacus Private Cloud

- Host and protect your most-used business applications and data
- Access your cloud anytime, anywhere using a virtual desktop environment
- 100% data availability with disaster recovery and mirrored copies
- 99.999% uptime service-level agreement
- AES 256-bit Data Encryption
- SSAE-16, SOC 2 Type 2 and HIPAA compliant


Images

Abacus Private Cloud Software - Set preferences for page display
Abacus Private Cloud Software - Color-code the calendar
Abacus Private Cloud Software - Access the solution on mobile devices by downloading Microsoft Remote Desktop app
Abacus Private Cloud Software - Sync files from OneDrive
View 5 more
Abacus Private Cloud video
Abacus Private Cloud Software - Set preferences for page display
Abacus Private Cloud Software - Color-code the calendar
Abacus Private Cloud Software - Access the solution on mobile devices by downloading Microsoft Remote Desktop app
Abacus Private Cloud Software - Sync files from OneDrive

Not sure about Abacus Private Cloud? Compare with a popular alternative

Abacus Private Cloud

3.7 (117)
VS.
Highly reviewed

Starting Price

US$200.00
year
R 35.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

38
171

Integrations

13
127

Ease of Use

3.8 (117)
4.2 (7,872)

Value for Money

3.4 (117)
4.2 (7,872)

Customer Service

3.7 (117)
4.0 (7,872)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

QuickBooks Online

4.3
#1 Alternative to Abacus Private Cloud
QuickBooks Online is an all-in-one online business software designed to help manage business finances. The platform is...

ProLaw

3.6
#2 Alternative to Abacus Private Cloud
ProLaw is a law firm management solution that integrates with Microsoft Word, Excel, and Outlook to organize information...

Cleo Integration Cloud

4.6
#3 Alternative to Abacus Private Cloud
Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and...

Filevine

4.5
#4 Alternative to Abacus Private Cloud
With Filevine, you can save thousands on storage costs with the UNLIMITED legal document management solution trusted by...

Reviews

Overall rating

3.7 /5
(117)
Value for Money
3.4/5
Features
3.8/5
Ease of Use
3.8/5
Customer Support
3.7/5

Already have Abacus Private Cloud?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 117
Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Abacus Private Cloud review

Reviewed on 2020/06/19

Overall, it is a good product and we are happy with it.

Overall, it is a good product and we are happy with it.

Pros

Integration was easy for our practice. We love the ability to access from anywhere.

Cons

Latency does seem to impact us from time to time.

Norman
Overall rating
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Moving to the Abacus cloud was quick and expertly executed. Very Pleased!

Reviewed on 2017/06/16

I run my entire law practice using Abacus Law and APC.

I run my entire law practice using Abacus Law and APC.

Pros

Abacus Law is indispensable in my practice. I've used it for many years and have adapted it to the specific areas of my practice. The calendaring system keeps me on track so that I meet all deadlines on time. Using Rules in calendaring allows me to enter many calendar items at once with just a few mouse clicks. Form generation and Outlook integration are wonderful features and easy to use. All of this is made even better using Abacus Private Cloud. Not only is Abacus Law always up-to-date, but Office 365 is always current as well. Additionally, not enough can be said for the excellent customer and technical support services provided by Abacus Law experts. I can say without hesitation that if you have an occasion to need help with an issue you will be very pleased with the attention you will receive. I used Abacus Law from an office-based server for many years. Servers aren't cheap. I upgraded my server every 4 to 5 years. Paying an IT tech to install the server, load all the software, and get all workstations connected more than doubled the cost of the server. Furthermore, I had the recurring cost of maintenance, protection against viruses, spyware, malware, ransomware etc, plus the cost of off-site backups. All those issues were a drain on my productivity and nerves. Therefore, I pulled the trigger and moved to Abacus Private Cloud. I'm extremely pleased with how easy the transition went. APC has it all figured out.

Cons

I have no real criticism to report. On my wish list would be a more robust word processing capability in the Notes windows, which would automatically check spelling and allow for easy-to-insert macros for boilerplate text entry - similar to quickparts and autocorrect features in Word.

Response from CARET

Thank you for taking the time to provide us with feedback about your experience with Abacus. We are delighted to serve you with technology solutions that help you run your firm efficiently and securely!

Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Extremely Disappointing Product

Reviewed on 2019/01/29

Extremely poor from the initial on boarding process until today. I don't see any capacity or...

Extremely poor from the initial on boarding process until today. I don't see any capacity or willingness on the part of this company to improve their deficient service. I have been trying to overcome this with them from two year and at this point, I give up. We have made the decision to transition to a better environment.

Pros

There is nothing I like about this product.

Cons

The on-boarding process was a complete failure. Originally we tried to migrated from a private cloud to Abacus Private Cloud and from Amicus to AbacusLaw. The experience was catastrophic. The on boarding team at Abacus Private Cloud was never able to transition our data from Amicus to AbacusLaw and we were within 10 days of missing a billing cycle. I asked the company several times to switch us back to Amicus. Finally, when they were faced with completely failure of the transition, they switched us back to Amicus so that we did not miss our billing cycle, something they promised would never happen. Since that time, we have done nothing but struggle with this company to maintain an environment that would allow Amicus to function with QuickBooks. They have not been able to maintain a constant link between their product and QuickBooks. It takes days to reestablish the link. Their tech support is not very responsive and they are not very aware of reoccurring problems, which indicates to me that they have a high turnover of personnel. They have assigned multiple people to our account in the past 12 months to resolve our persistent problems with their product. They are replaced or disappear without notice to us. As of today, we may wait days for a response from them. All of this is documented. It was a mistake to migrated from our private cloud environment to this company.

Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Bate and Switch

Reviewed on 2019/02/15

Support is good but not really 24/7; after normal hours they will call you back when they can;

Support is good but not really 24/7; after normal hours they will call you back when they can;

Pros

Ease of access from anywhere on any computer.

Cons

Initial sizing of systems needs was way off; forced me into poor service or 30% price increase and you are stuck with the contract even though it was their mistake.

Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great storage for Law Firms

Reviewed on 2018/09/11

No problems at all and have great user interface. We have not had any privacy issues with maintainin...

No problems at all and have great user interface. We have not had any privacy issues with maintaining our files on the cloud. In addition, it has saved our firm thousands of dollars in IT management fees.

Pros

Our firm has a multi-area practice such as real estate, probate, estate planning and family law. Our storage requirements are very high and our needs are met through the use of the Abacus Private Cloud. The clients' documents are accessible and organized. No need to keep unnecessary papers in our office since they can be accessed from anywhere at anytime. It's great to be able to access any document during a meeting or an arbitration.

Cons

We have to evaluate how much storage we need and sometimes that needs to be expanded. Although it is easy to do, it is just something that needs to be handled by our office administrators.

Showing 5 reviews of 117 Read all reviews

Abacus Private Cloud FAQs

Below are some frequently asked questions for Abacus Private Cloud.

Abacus Private Cloud offers the following pricing plans:

  • Starting from: US$200.00/year
  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact CARET for pricing details.

Abacus Private Cloud has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Abacus Private Cloud supports the following languages:

English

Abacus Private Cloud supports the following devices:

Abacus Private Cloud integrates with the following applications:

Comm-unity, Constant Contact, Dropbox Business, Google Drive, Microsoft 365, Microsoft Excel, Microsoft OneNote, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, OneDrive, QuickBooks Online Advanced, QuickBooks Time

Abacus Private Cloud offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Abacus Private Cloud.