Abacus Private Cloud

Purpose-built, private cloud for legal and accounting firms

About Abacus Private Cloud

Abacus Private Cloud provides anywhere, anytime access to your business with a purpose-built, secure, and compliant workspace, dramatically reducing IT management burdens and costs, while increasing your organization's teamwork and productivity.

Abacus Private Cloud assesses the current disaster recovery plan of legal and accounting firms and helps to design customized plans to meet the organization’s goals. The solution also exports the existing data to a private cloud and provides a dedicated IP address to ensure that only authorized employees can access it. The tool helps to eliminate capital expenses such as server hardware and software purchase costs, investment in infrastructure, and installation fees.

Abacus Private Cloud is HIPAA and ePHI complaint and ensures the safety and security of the organization’s data stored in multiple data centers. The solution supports two-factor authentication using biometric signature and a key code to verify the identity of persons accessing the case data. Data privacy protocols of Abacus Private Cloud meet the NIST standard and are SSAE 16-compliant. The solution has SOC1, SOC2, and SOC3 certifications to ensure the security of user data.

Abacus Private Cloud allows legal and accounting professionals to access Office 365 applications including Outlook, Excel, Word, Publisher, Access, OneNote, and PowerPoint on any device. The solution also allows users to sync data from Google Drive, Dropbox, and OneDrive.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Abacus Private Cloud

Key benefits of Abacus Private Cloud

- Host and protect your most-used business applications and data
- Access your cloud anytime, anywhere using a virtual desktop environment
- 100% data availability with disaster recovery and mirrored copies
- 99.999% uptime service-level agreement
- AES 256-bit Data Encryption
- SSAE-16, SOC 2 Type 2 and HIPAA compliant

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Abacus Private Cloud

Images

Abacus Private Cloud Software - Set preferences for page display
Abacus Private Cloud Software - Color-code the calendar
Abacus Private Cloud Software - Access the solution on mobile devices by downloading Microsoft Remote Desktop app
Abacus Private Cloud Software - Sync files from OneDrive
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Abacus Private Cloud video
Abacus Private Cloud Software - Set preferences for page display
Abacus Private Cloud Software - Color-code the calendar
Abacus Private Cloud Software - Access the solution on mobile devices by downloading Microsoft Remote Desktop app
Abacus Private Cloud Software - Sync files from OneDrive

Features

Total features of Abacus Private Cloud: 44

  • Access Controls/Permissions
  • Billing & Provisioning
  • CPU Monitoring
  • Capacity Analytics
  • Capacity Planning
  • Collaboration Tools
  • Compliance Management
  • Cost Management
  • Credential Management
  • Customizable Branding
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Demand Monitoring
  • Diagnostic Tools
  • Disaster Recovery
  • Electronic Signature
  • Email Monitoring
  • Employee Activity Monitoring
  • File Sharing
  • For Legal Professionals
  • HIPAA Compliant
  • IT Cost Management
  • Live Chat
  • Maintenance Scheduling
  • Meeting Management
  • Patch Management
  • Performance Analysis
  • Real-Time Chat
  • Remote Access/Control
  • Remote Support Software
  • Reporting/Analytics
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Softphone Software
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Time Zone Tracking
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Machine Monitoring

Alternatives

Amicus Attorney

3,7
#1 Alternative to Abacus Private Cloud
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Clio

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#2 Alternative to Abacus Private Cloud
Clio is the leading cloud-based legal practice management solution that lets you manage your law firm from anywhere....

Cleo Integration Cloud

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#3 Alternative to Abacus Private Cloud
Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and...

Filevine

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Filevine is the #1 most customizable legal case management solution designed for legal teams to get their best work...

Reviews

Overall rating

3,7 /5
(113)
Value for Money
3,4/5
Features
3,8/5
Ease of Use
3,8/5
Customer Support
3,7/5

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Showing 5 reviews of 113
James F.
Overall rating
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ABACUS PRIVATE CLOUD - EXCEPTIONAL QUALITY, RELIABILITY & SERVICE

Reviewed on 2018/10/24

This platform outsources office computing (in my case, for a law office) to a proven, trusted...

This platform outsources office computing (in my case, for a law office) to a proven, trusted vendor that provides excellent customer service, reliability and stability. This enables smaller companies (like mine) to take advantage of economies of scale; and achieve levels of quality, security and dependability in their computing network that otherwise would be to costly if done with local servers and IT support. This is a truly game-changing platform; professionally implemented
by a company of top notch network and data center experts. I am completely satisified with Abacus Private Cloud.

Pros

I have used Abacus Private Cloud since 06/14. Reliability, connectivity, uptime, and customer support are excellent. I eliminated local server hardware, local IT support, and local backups. My decision to go with with Abacus Private Cloud was the best decision I have made in 20 years of using computers in my law office.

Cons

Seriously, i have not found any downsides to this platform.

Jennifer A.
Overall rating
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic cloud product

Reviewed on 2020/08/18

I am very pleased with this product.

I am very pleased with this product.

Pros

I was worried about transitioning all of our data to the cloud but could not be more pleased with this product. I especially love the ability to work from any computer anywhere. The product is stable and reliable.

Cons

There were some things that did not transfer from our prior legal software but the important things all transferred.

Alternatives Considered

Amicus Attorney and Cleo Integration Cloud

Reasons for Choosing Abacus Private Cloud

Time Matters had many glitches and was not reliable. The system would crash often. Plus, they did not have case management software that we needed.

Reasons for Switching to Abacus Private Cloud

This checked off all the boxes for all the things that we were looking for.
Russell B.
Overall rating
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Stay away at all costs!

Reviewed on 2022/05/17

Absolutely dreadful. The worst experience I have ever had with any company in 20+ years of...

Absolutely dreadful. The worst experience I have ever had with any company in 20+ years of business. I am stuck in a contract paying hundreds of dollars per month for an unusable piece of garbage.

Pros

The sales pitch is a managed, hosted VM environment with integrated technical support.

Cons

The VMS are completely unusable - slow, buggy, bogged down when anyone is running anything. No one can get any work done due to excessive lag. Many, many support tickets have been opened and no resolution has been given. I eventually gave up after 6 months and stopped trying to use it. Unfortunately I am stuck with a 5 year contract and so still have to pay.

They tout 24/7 support. We called several times after hours and were told to leave a message and someone would call back. Not. One. Time. did anyone call me back.

Having to call in for help every time we need to install an update is a huge annoyance.

Zuhairah A.
Overall rating
  • Industry: Internet
  • Company size: 5 001-10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Private cloud for a business

Reviewed on 2021/06/05

Pros

The critical thing for us was that our consumers could quickly enter into the Cloud and retrieve their program - and that we can log in and see what they're doing if they get stuck. We don't have to go to each client location. The tech support staff is fantastic and delightful!

Cons

When our clients are unable to log in, we appear to be experiencing the same issue. The Cloud becomes frozen and can't even open for anybody if enough of our customer's log out incorrectly. This problem appears to be solvable in some way. In addition, the Cloud seems to be a little pricey.

Lynn G.
Overall rating
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Support, Support, Support!

Reviewed on 2020/06/16

We are not thrilled but I have not found another provider to house all the software that we use. ...

We are not thrilled but I have not found another provider to house all the software that we use. The search will continue and we will be out when our contract is up

Pros

After you get a support person, the support is very good. They can always fix our problem

Cons

Password resets
Lacerte updates
To be told to complete a support ticket, when my work depends on getting help with a problem, is very frustrating. I just have to shut down and quit working.
Other practitioners just laugh at the price that we are paying for Abacus.

Showing 5 reviews of 113 Read all reviews

Abacus Private Cloud FAQs

Below are some frequently asked questions for Abacus Private Cloud.

Abacus Private Cloud offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact Abacus Data Systems for pricing details

Abacus Private Cloud has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Abacus Private Cloud supports the following languages:

English

Abacus Private Cloud supports the following devices:

Abacus Private Cloud integrates with the following applications:

Citrix ShareFile, Comm-unity, Constant Contact, Dropbox Business, Google Drive, Microsoft 365, Microsoft Excel, Microsoft OneNote, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, OneDrive, QuickBooks Online Advanced, QuickBooks Time

Abacus Private Cloud offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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