About iGMS
iGMS is the only vacation rental software that automates up to 90% of daily hosting tasks & management. Easily control all OTA accounts like Airbnb, Booking.com, & Vrbo from one multi-calendar. Grow direct bookings with our intuitive Website Builder. Automate your guest communication & cleaning management, accept payments and monitor your financial performance with ease. Collaborate with your team & use rich direct integrations to grow your revenue.
Try 14 days for free (no credit card).
iGMS FEATURES:
- Channel manager
- Automated guest messaging
- Management of multiple accounts
- Multi-calendar
- Team management
- Automated guest reviews
- Financial reporting
- Cleaning & task management
- In-app and email notification
- Key exchange management
- Payment processing
- Direct booking management
- Mobile apps (iOS & Android)
iGMS’s powerful automation tools effectively streamline the hosting process, giving you the time and space you need to grow your business. Try vacation rental software that will transform your short-term rental business.
Contact us if you have any questions or would like to schedule a demo: [email protected]
https://www.igms.com
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- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
After research numerous vacation rental management tools, none are as good as iGMS
Reviewed on 2020/07/02
Overall, it has been flawless once I got it up and running. It is now managing my rental properties...
Overall, it has been flawless once I got it up and running. It is now managing my rental properties and there has never been an issue. My customers may not know they are often communicating through iGMS, but they love the service I give them because of it. Thank you.
Pros
Although I have a technical background, I was happy to see the software was extremely easy to set up. I was able to connect to my AirBnB host account, connect all my properties, and give the software a test run within minutes. Having tried other competing software, that was a welcome relief.
In addition, the software has lots of flexibility. I don't run my vacation rental exactly like all the big companies, and iGMS gave me the ability to choose the features I wanted and ignore the ones I didn't.
Cons
As a vacation rental owner, I am looking to automate as much of the rental process as I can. Unfortunately, one of the hardest problems I've come up against is the ability to automate providing door codes for the WiFi locks I have installed on my properties. There are solutions out there but that software can cost upwards of $1000 per month to use, and although iGMS is extremely cost effective, it does not have great tools for syncing with remote locks.
Response from iGMS
Dear Matthew,
Thank you for taking the time to review your experience with iGMS. We feel honored to to be your partners in managing multiple vacation rentals and delivering great service to your clients. As for the smart locks integration, it's on our road map for the months to come. For now, you can take a look at our integration with KeyCafe https://www.igms.com/help/knowledge-base/airbnb-key-exchange-keycafe/. If you have any questions, suggestions or need our assistance, just drop a line at [email protected] or via Live Chat. Looking forward to a word from you.
Best,
iGMS Team
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
US IGMS User
Reviewed on 2023/04/20
Pros
iGMS does everything I need. My favorite feature is adding team members. I even have my pest control service manager added so he can see our calendar.
Cons
The only thing I don't love is that for direct booking, I can only set up stripe to deposit to one bank account.
Reasons for Switching to iGMS
Ease of use, great support, cleaning schedule automation.Response from iGMS
Hello Lindsey, We're thrilled to hear that you find our software useful and that the team member feature has been especially helpful for your business.
Regarding your feedback on direct booking payments, we understand that having the option to deposit to multiple bank accounts would be helpful for some users. We appreciate your suggestion and will take it into consideration as we continue to improve our software.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Decent for small operations, far from the best for the $
Reviewed on 2023/03/28
Pros
Simple to use, easy to connect everything.
Cons
Limited features, doesn't sync with most channels—inaccurate financial reporting.
Response from iGMS
Hello, thank you for taking the time to leave us feedback, we really appreciate it as we take the opportunity to further improve our services! We have direct integration with the most popular platforms, such as Airbnb, HomeAway family/VRBO and Booking.com. It is also possible to connect the calendar of other platforms via iCal. We have 4 different types of reports where you can find important and useful information for running your business. We are always working to provide the best experience for our users, if you have any other suggestions we´ll be glad to receive them at [email protected] Best, iGMS team
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
From 20 to 2 hours
Reviewed on 2020/02/26
My overall experience with IGMS has been great! Very simple to apply to my current business, they...
My overall experience with IGMS has been great! Very simple to apply to my current business, they seem like a company that really wants to earn my repeat business and is actually interested in how they can improve their software to make it easier for the clients.
Pros
The scheduled messaging is by far my favorite feature of IGMS. I was able to utilize the free trial service until I decided to grow my marketing efforts into Homeaway. Once adding HA, communication quickly became overwhelming. The anxiety was relieved after registering as a Pro user.
Before IGMS, I was spending no less than about 15-20hrs just in communication alone. Granted I was able to do this from my phone, but still very inconvenient to say the least. I now have 8 scheduled messages that go out for every guest that books. With between 20 - 30 guests per month thats around 240 messages/month at all times of the day and night. These are automatically sent, at designated times, without ever forgetting to send a crucial message.
In addition, I no longer have to schedule or contact my cleaners when I receive a booking. They are automatically notified! The ability to add instructions and timing is another huge time saver. And that's really what its all about... reducing time spent managing so I am free to live my life, not be a slave to it.
Cons
Pricing tools are the next features that can be added to save the most time. I was really hoping IGMS would have similar pricing tools to airbnb that could be pushed to other pages, but no such luck. I've been hearing it's in the works, but it can't come soon enough!
Reasons for Switching to iGMS
Was already utilizing free service. I liked the software. The additional learning curve + risk of another service not having everything I was accustomed to, was not worth a switch.Response from iGMS
Hello Kent,
Thank you for taking the time and sharing such detailed feedback. We are filled with joy knowing that our Unified Inbox and Cleaning Tasks management features became a game-changer for your business. As for the Pricing Management Toolkit, it is planned to go live after integration with Booking.com (around Q2 2020). Our product team is constantly working to speed up the release. Stay tuned with us because we have lot's of exciting news to share this year!
Regards,
iGMS Team
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Seamless integration with various short term vacation rental platforms
Reviewed on 2022/07/08
Pros
Having seamless integration across the major short term/ vacation rental booking channels is critical when dealing with several properties. IGMS has help me, as a host, have a clear view of the operations of my business from inquiry to housekeeping and maintenance management.
Cons
The mobile application is sometimes slow to load or lagging.
Reasons for Switching to iGMS
Features available for the price. The look and feel of the software.Response from iGMS
Dear Ruth,
Thank you for your review! It's great to know that our platform is helping you improve your business management and make your life easier! If you have any questions, you know where to find us at [email protected] or via Live Chat.
Best, iGMS Team
iGMS FAQs
Below are some frequently asked questions for iGMS.Q. What type of pricing plans does iGMS offer?
iGMS offers the following pricing plans:
- Starting from: US$20.00/month
- Pricing model: Subscription
- Free Trial: Available
LITE: from $14 per property per month FLEX: $1 per booked night PRO: from $18 per property per month ENTERPRISE: For organizations with over 30 properties we provide customizable pricing and extended customer support
Q. Who are the typical users of iGMS?
iGMS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does iGMS support?
iGMS supports the following languages:
English, Italian, Japanese, Spanish
Q. Does iGMS support mobile devices?
iGMS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does iGMS integrate with?
iGMS integrates with the following applications:
Beyond, Boostly, DPGO, EveryDoor, Jervis systems, LODGEA, Operto Teams, PriceLabs, RemoteLock, Stripe, Turno, Wheelhouse
Q. What level of support does iGMS offer?
iGMS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
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