Kennel Connection

Desktop or Cloud-based kennel management software

About Kennel Connection

Kennel Connection is offered as a desktop or web-based kennel management software that offers pet boarding, grooming, daycare, petsitting and special services centers a single and centralized platform from which to manage boarding facilities and pet grooming and training services. Incorporating an inbuilt scheduler, records management functionality and email reminders, Kennel Connection aims to deliver a comprehensive pet care management solution.

In order to manage boarding and daycare facilities effectively, Kennel Connection equips users with robust scheduling technology. With Kennel Connection’s scheduling services, users can organize and track customer bookings online quickly and easily. Moreover, Kennel Connection’s inbuilt scheduling tools serve to support pet grooming and training operations by enabling users to handle employee work timetables as well as schedule the classes, in-board training and one-on-one sessions. To enhance user productivity, Kennel Connection allows users to create recurring appointments and track grooming and training activity.

Besides scheduling and tracking activity, Kennel Connection permits users to manage client and pet records and documentation, organize client waiting lists and automate SMS and email reminders. Furthermore, users can email invoices to clients, manage discount and loyalty programs and determine employee access controls conveniently online. Kennel Connection also promotes a number of add-on modules and accessories cost designed to optimize business operations such as credit card processing, online reservations and QuickBooks DirectLink modules.

Pricing starting from:

US$69,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Kennel Connection

Key benefits of Kennel Connection

  • Kennel Connection offers scheduling technology, allowing users to organize boarding reservations, grooming appointments and training sessions efficiently.
  • Kennel Connection facilitates administrative reports, enabling users to gain valuable insight into business performance.
  • Kennel Connection stores client and pet records, granting users quick and central access to client and pet documentation.
  • Kennel Connection operates as a cloud-hosted application, thereby ensuring all data backups and software updates are performed automatically.
  • Kennel Connection employs SMS and email reminders, helping users to communicate effectively with clients and reduce the number of no shows.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$69,00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Kennel Connection

    Images

    Kennel Connection Software - 1
    Kennel Connection Software - 2
    Kennel Connection Software - 3
    Kennel Connection Software - 4
    Kennel Connection Software - Add boarding appointment details
    Kennel Connection Software - Log in with fingerprint scan
    Kennel Connection Software - Review business performance with data visualization & reports
    View 7 more
    Kennel Connection Software - 1 Kennel Connection Software - 2 Kennel Connection Software - 3 Kennel Connection Software - 4 Kennel Connection Software - Add boarding appointment details Kennel Connection Software - Log in with fingerprint scan Kennel Connection Software - Review business performance with data visualization & reports

    Features

    Total features of Kennel Connection: 67

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Automated Scheduling
    • Automatic Backup
    • Availability Management
    • Barcode / Ticket Scanning
    • Billing & Invoicing
    • Booking Management
    • Calendar Management
    • Client Management
    • Client Portal
    • Commission Management
    • Confirmation/Reminders
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Management
    • Customizable Branding
    • Customization
    • Discount Management
    • Document Storage
    • Drag & Drop
    • Electronic Payments
    • Electronic Signature
    • Email Alerts
    • Email Marketing
    • Email Reminders
    • Employee Management
    • Event Calendar
    • Facility Scheduling
    • Inventory Management
    • Invoice Management
    • Mobile Access
    • Mobile Grooming
    • Multi-Location
    • Multiple User Accounts
    • Online Booking
    • Personalization
    • Pet Birthday Tracking
    • Pet Grooming
    • Photo Management
    • Point of Sale (POS)
    • Price / Margin Management
    • Real Time Reporting
    • Receipt Management
    • Records Management
    • Recurring Appointments
    • Recurring Tasks
    • Reminders
    • Reporting & Statistics
    • Reservations Management
    • SMS Messaging
    • Sales Reports
    • Search/Filter
    • Service Catalog
    • Staff Management
    • Task Scheduling
    • Third Party Integrations
    • Time Clock
    • User Management

    Alternatives

    Gingr

    4,7
    #1 Alternative to Kennel Connection
    Gingr is a reservation software for pet daycare, boarding, training & grooming businesses, offering pet, client &...

    Square Point of Sale

    4,7
    #2 Alternative to Kennel Connection
    Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

    PetExec

    4,6
    #3 Alternative to Kennel Connection
    PetExec is a cloud-based pet care business management solution for the modern pet professional. Pet parents can access...

    Kennel Link

    4,7
    #4 Alternative to Kennel Connection
    Kennel Link is a web-based kennel management solution designed to help pet boarding facilities streamline boarding,...

    Reviews

    Overall rating

    4 /5
    (46)
    Value for Money
    3,5/5
    Features
    3,4/5
    Ease of Use
    3,9/5
    Customer Support
    4,1/5

    Already have Kennel Connection?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 46
    Mike C.
    Overall rating
    • Industry: Hospitality
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Overall it has been great. We use it strictly for boarding and daycare.

    Reviewed on 2017/09/23

    More than anything customer support.

    More than anything customer support.

    Pros

    I like that they are continually making improvements and updates. I believe this is based on user input. I like the desktop version as we have intermittent and long term (over a day) Internet outrages and we can continue to work. Customer support, knowledge base, and training videos seem to be current. We don't need to tweak our processes to meet the software process. It goes with our flow. I look at other software about once a year and Kennel Connection seems to be the best so far.

    Cons

    There are 2 items that I wished the software would allow. One item would is one that I would leave over. The first is the amount of warning windows that pop up. I know it isn't this way, but it feels like every time we navigate through a booking there is a window that asks if we are sure we want to do that function. I can see where it would be helpful, but the ability to turn it off like vaccination warnings would be great. The one item I would leave over if another company provided it is custom reports. I would LOVE to run a report that tells me which category of pets (we charge by weight) provides the most revenue. As an example if I changed the weight category instead of raising prices how would that look? I may make more money by changing weight class than upping the charges.

    Response from Blue Crystal Software

    Hello Mike, thank you for the review!

    There are some pop-ups that you can turn off but many of them are to help the customer avoid making a mistake. If you have suggestions for ones you'd like to be able to turn off, feel free to suggest them. We also offer customizations and custom reports. If you're interested, please call the office or e-mail me at [email protected]

    Thank you again, we appreciate your business!

    John M.
    Overall rating
    • Industry: Consumer Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great software and support!

    Reviewed on 2021/05/22

    We have been using Kennel Connection for 10 years. Started with KC6 with one location to now using...

    We have been using Kennel Connection for 10 years. Started with KC6 with one location to now using KC7 with multi-facilty module with 2 locations.

    [SENSITIVE CONTENT HIDDEN] and his team are a pleasure to work with and always seem to resolve issues we encounter very quickly. The online service portal allows easy upload of data files for analysis and repair and allows us to maintain minimal interruptions to our business when an issue is discovered.

    The software itself has seen many changes and features added over the past few years and confirms their commitment to ensure it meets our needs

    Pros

    Overall the software works well for Daycare, Boarding, Grooming, Training and other services. The software is quite flexible once you complete the training period. While the core software is not easy to learn and navigate, the addition of the Live Access module has significantly overcome this.
    The integration between all the modules listed above is seamless and works amazingly well with multi-locations. The ability to sync clients and packages/accounts between the locations allows customers to attend any of our locations knowing their information and credits are avaliable.

    Cons

    As a multi location facility the one shortfall in the software is the lack of thriv Live Access module for multi-location facilities. However we have Been advised this is in development.

    The other shortfall is the inability to create custom reports.

    Crystal J.
    Overall rating
    • Company size: 2-10 Employees
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Great software but..

    Reviewed on 2016/12/05

    This was the first software that I ever used in my grooming career at a boarding facility. When I...

    This was the first software that I ever used in my grooming career at a boarding facility. When I went out on my own and opened a grooming salon I bought this software. Loved it, but decided to try something different a few years later. While I know longer use KC, I often find myself wanting to go back to it. Their client and pet screens set up is superb! Only problem with it is the layout of the appointment book. It is difficult to use at a glance with grooming appointments and multiple groomers. Should look more like an appointment book like most other grooming softwares. Also, it has very MINIMAL, reports for the buck. This is an expensive program and should have more reports and payroll to justify the cost, but I would absolutely give up the reports and switch back if they would change the layout of the appointment tracking. It would also be nice if they would include their online booking in the demo as it's a must have for me and the amount is a lot to spend just to find out it doesn't work for me Been suggesting some of these from them for years. Hopefully someday they will listen.

    Pros

    Pet and client screens.

    Cons

    Not enough reports, expensive, no payroll, and layout of appointment screen

    Response from Blue Crystal Software

    Hi Crystal,

    We are revamping the program for the next release, Kennel Connection 7.0, and some of the schedules will be changing.

    We currently have hundreds of reports available in the system now, but if a customer feels a report is missing, we have customer feature request that allows customers to request features and reports. We are adding in over 200 requests to 7.0 for the initial release.

    Thank you for your review and have a great day!

    Amber M.
    Overall rating
    • Industry: Farming
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Easy & Painless to use!

    Reviewed on 2021/05/20

    Been using KC for over 19 years! Support is ALWAYS QUICK to help & super easy to work with. We...

    Been using KC for over 19 years! Support is ALWAYS QUICK to help & super easy to work with. We would like it to be a bit more online friendly, but overall this IS the best Kennel Software out there. We have tried them ALL, & KC by far suits our HUGE facility the best!

    Pros

    Very easy to use interface. Easy to train employees to use quickly. Customer Service & support is EXCELLENT & makes us love KC even more

    Cons

    The online portal needs improvement, which I know is in the works, but clients NEED online interaction

    Please make is SQUARE compatible!! PLEASE!

    Alternatives Considered

    PetExec, Gingr and Square Point of Sale

    Reasons for Switching to Kennel Connection

    Ease of use
    Christina W.
    Overall rating
    • Industry: Veterinary
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Software and Company

    Reviewed on 2021/05/22

    Love it
    They are always available to help. They always fix any problems that may arise in the...

    Love it
    They are always available to help. They always fix any problems that may arise in the software.

    Pros

    Kennel Connection is easy to use (very user friendly). I also like the fact that the software is always updating and making additions to better serve our customers.

    Cons

    Since I have been using kennel connection for 20 years, integration was not an issue for me. However, the thing I dislike the most would be the lack of customization a lot of areas.

    Showing 5 reviews of 46 Read all reviews

    Kennel Connection FAQs

    Below are some frequently asked questions for Kennel Connection.

    Kennel Connection offers the following pricing plans:

    • Starting from: US$69,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    It is also available at $89/mo and $109/mo with additional features.

    Kennel Connection has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Kennel Connection supports the following languages:

    English

    Kennel Connection supports the following devices:

    Kennel Connection integrates with the following applications:

    QuickBooks, Swell

    Kennel Connection offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Kennel Connection.