About Onna

Onna is a platform for real-time search across multiple repositories that aids in eDiscovery and finding high-value items across legal departments. Integrations are built with major cloud services and storage repositories. Data is collected in a defensible manner and can be exported in standard eDiscovery format for assessment in document review platforms. Sources can be set to sync continuously, creating an up-to-date fully searchable environment. The platform can be hosted on the cloud or deployed on-premise.

Onna integrates with Zendesk, Slack, Confluence, Dropbox, JIRA, Quip, Gmail, Outlook, Google Drive, OneDrive, and more, and users can also drag-and-drop files to upload. Additionally, Onna offers enterprise data sources like G-Suite and Microsoft 365.

Data is automatically identified, collected, processed, and indexed, with optical character recognition (OCR) and natural language processing to maintain metadata integrity and create a fully searchable repository of all data and files. Users can refine their searches with a range of filters, including file types, locations, date ranges, and more.

Onna enables users to connect their organization’s entire knowledge base in a single platform. Recommendations are generated based on analysis of the organization’s most popular files, and data can be exported for review in other platforms. The Groups feature allows the breakdown of information silos to improve collaboration, and knowledge management streams can be created incorporating files stored in any location. User roles and access permissions can be configured at a granular level, ensuring full control over which content each user can access.

Key benefits of Onna

  • Data can be collected, processed, and indexed from a range of file repositories, email systems, servers, and computers, with native integrations for Outlook, Gmail, Slack, Office 365, Dropbox, Google Drive, OneDrive, Confluence, Quip, JIRA, and more. Once data is collected, Onna acts as a central point of access for enterprise knowledge.

  • Data is automatically processed using optical character recognition (OCR) and natural language processing, while maintaining eDiscovery-level metadata integrity to enable full searching of all data. Once sources are connected to Onna, data is always processed, indexed, and searchable, greatly reducing the time for eDiscovery collections.

  • The advanced search enables users to narrow their search criteria by file type, location, date, and other filters.

  • Onna offers pre-trained models to identify contracts within unstructured data.

  • User roles and permissions can be defined at a granular level to control which content each user can access.

  • Onna can be hosted on the cloud or deployed on-premise.

  • Devices

    Business size

    S M L

    Markets

    United States, United Kingdom

    Supported Languages

    English

    Images

    Data can be exported from Onna for review in other platforms
    Users can select which metadata they wish to export
    Onna recommends the organization's most popular files to users
    Onna integrates with a range of systems for data collection
    View 9 more
    Onna screenshot: Data can be exported from Onna for review in other platforms Onna screenshot: Users can select which metadata they wish to export Onna screenshot: Onna recommends the organization's most popular files to users Onna screenshot: Onna integrates with a range of systems for data collection Onna screenshot: Onna screenshot: Onna screenshot: Onna screenshot:

    Features

    Total features of Onna: 29

    • API
    • Access Control
    • Automatic Notifications
    • Collaborative Workspace
    • Compliance Management
    • Content Management
    • Data Filtering
    • Data Import
    • Data Import/Export
    • Document Automation
    • Document Management
    • Drag & Drop Interface
    • Email Alerts
    • Email Integration
    • Email Notifications
    • Employee Onboarding
    • File Management
    • Full Text Search
    • Indexing
    • Knowledge Base Management
    • Metadata Management
    • Multiple Format Support
    • Natural Language Search
    • Permission Management
    • Role Management
    • Role-Based Permissions
    • Search Functionality
    • Self-Learning
    • Tagging

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    Reviews

    Overall rating

    4,5 /5
    (4)
    Value for Money
    4,3/5
    Features
    3,5/5
    Ease of Use
    4/5
    Customer Support
    4,5/5

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    Write a Review!
    Showing 5 reviews of 4
    Virginien L.
    Overall rating
    • Industry: Legal Services
    • Company size: 1 001-5 000 Employees
    • Used Other for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    One of the most modern KM solution

    Reviewed on 2019/12/10

    The Onna team provides with a great experience.

    The Onna team provides with a great experience.

    Pros

    - User interface is modern and intuitive
    - The solution is quite fast
    - API based
    - Preview functionalities presented it in the search results.
    - Can customize Tags at the document level to speed-up future searches

    Cons

    - UI is only in English
    - Inherited security is still a roadmap
    - Versioning not yet available

    Lauren D.
    Overall rating
    • Industry: Law Practice
    • Company size: 1 001-5 000 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Onna Review

    Reviewed on 2019/12/09

    Pros

    This tool is very helpful for collecting difficult and/or new non-traditional ESI data that does not yet have an efficient compliance tool built into the software. I also really like that post indexing, no additional ESI processing is required; collected data can be exported to a load file which makes review very efficient.

    Cons

    Indexing seemed spotty at first and the error reporting was not very detailed. The Support Team took a bit long to respond to requests. I believe most of these kinks have been since resolved.

    Erik H.
    Overall rating
    • Industry: Legal Services
    • Company size: 1 001-5 000 Employees
    • Used Other for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great eDiscovery tool for Atlassian and Facebook at Work

    Reviewed on 2020/01/08

    Where Onna stands out the strongest is their customer support. We had a matter on which we needed...

    Where Onna stands out the strongest is their customer support. We had a matter on which we needed to collect a large volume of on-prem Confluence sites and integrate that into our review platform. Any time we had issues collecting due to an odd Confluence configuration, Onna jumped on the issue and had a working fix for us the same day.

    Pros

    This is one of the only, if not the only, tool to collect FB at Work and Atlassian data, and does a good job

    While not Onna-recommended, I was able to successfully collect our Client's on-prem Confluence data from our offices over VPN using a laptop (at least 30 GB).

    Not sure if it fits here, but the level of support was fabulous!

    Cons

    It's difficult to QC collections in the main portal with the available detail.

    The review / export portal sometimes temporarily fails to display data in the work space, causing minor cardiac events. (Though it always came back).

    Sheena F.
    Overall rating
    • Industry: Insurance
    • Company size: 5 001-10 000 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Bringing efficiency, process centralization, data control and more to corporate legal teams

    Reviewed on 2019/11/25

    Incredible team, sharp, driven, fast past with high/quick response time on anything! An incredible...

    Incredible team, sharp, driven, fast past with high/quick response time on anything! An incredible product from UX to feature set

    Pros

    Centralization of process, one tool for many needs, internal investigations, ECA for legal matters large and small, legal hold management and more!

    Cons

    Still a bit of work to do on security, but there is not much not to like the pros list is very long while the cons list is one or two (which given Onna's responsiveness and collaboration mentality with their clients would be handled and down to zero very quickly).

    Onna FAQs

    Below are some frequently asked questions for Onna.

    Onna offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Available

    Pricing information is available on inquiry.

    Onna offers the following features:

    • Automatic file indexing
    • Cloud storage integration
    • Collaborative Workspace
    • Compliance management
    • Data import & export
    • Drag-and-drop interface
    • Email Notifications
    • Email integration
    • File Management
    • File recommendations
    • Metadata management
    • Multiple file format support
    • Natural language processing
    • Optical character recognition (OCR)
    • Permissions management
    • Role management
    • Tagging
    • Targeted search

    Onna has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Onna supports the following languages:

    English

    We do not have any information about what devices Onna supports

    Onna integrates with the following applications:

    Atlassian Confluence, Box, Dropbox Business, Google Drive, Google Workspace, Jira, Microsoft 365, Microsoft Outlook, SharePoint, Zendesk

    Onna offers the following support options:

    Online Support, Phone Support, Knowledge Base, Video Tutorials

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