Rulingo

Translation workflow automation solution

5 /5 (1 review) Write a Review!

Rulingo Overview

What is Rulingo?

Rulingo is a cloud-based translation business management solution which enables users to set up a custom website for managing orders, customers, vendors, quotes, invoices, and more. The system is designed for small and medium sized translation agencies, whether or not they have existing websites, and freelance language service providers.

Rulingo includes self-service portals for customers and vendors, which can be used for placing orders, tracking progress, and managing jobs. Communication between managers, customers, and vendors can be carried out through the platform, with commenting ensuring that all messages are available in the same place as orders and jobs. Users can integrate Rulingo with their existing websites, or custom-branded sites can be built from scratch with no programming knowledge or experience required.

Rulingo enables users to manage and automate job workflows, with tools for auto-quotations, including fuzzy matches grids, currency conversions, and automatic selection of vendors. Users can track invoices and financial transactions, and view activity histories for all jobs. Rulingo also integrates with translation job boards to present users with a jobs feed in a widget on the dashboard.

Rulingo Overview

Pricing

Starting from
US$53,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

30-day free trial, no credit card required.

Freelancer: Free
Agency: $53/month (billed annually) or $70/month (billed monthly), per manager.

Enterprise plans are available on request.


Rulingo Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, Russian

Media

The dashboard in Rulingo gives users an overview of customers, orders, vendors, financial transactions, and more
Rulingo screenshot: The dashboard in Rulingo gives users an overview of customers, orders, vendors, financial transactions, and more

Rulingo Reviews

Rulingo Reviews

Overall rating
5
/
5
Excellent
1

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
100% recommended this app
Oxana K.

Everything is in one system

Our company has been running its everyday business on Rulingo for a year now.
We replaced our in-house developed TMS-system with a third-party solution.

The basic setup of Rulingo proved easy and pretty quick - we entered all our services with prices on the first day, and we were able to add personalized prices for customers and translators in a few days. Rulingo provided the import option for customers and translators, however, we had to resolve a few issues before we could get them in automatically. At the end, it took us around a week to do the setup, including communication with Rulingo support, which turned out to be hands-on in solving our difficulties.

The major point for us is that everything we do is recorded in one system (all jobs, customers, translators and finances), and that half of these things is updated by customers and translators themselves, and we get good enough reports on our financial performance. We manage our translation projects in Rulingo - the job has its statuses that go through the workflow having both customer and translator actively involved. The workflow covers the majority of our cases, however, we would like to see it enhanced to support the less popular cases and give us more flexibility.

The features I particularly love is communication on a job with both customer and translator using comments like in social networks, and job history where any activity on a job is being automatically recorded.

Overall, we are happy with Rulingo so far as it provides the essentials to run our business successfully, and its feature list has been growing over time.


Oxana K.
Industry: Translation & Localization
Company size: 2-10 Employees

Everything is in one system

Used Daily for 6-12 months
Reviewed on 2017/04/18
Review Source: Capterra

Our company has been running its everyday business on Rulingo for a year now.
We replaced our in-house developed TMS-system with a third-party solution.

The basic setup of Rulingo proved easy and pretty quick - we entered all our services with prices on the first day, and we were able to add personalized prices for customers and translators in a few days. Rulingo provided the import option for customers and translators, however, we had to resolve a few issues before we could get them in automatically. At the end, it took us around a week to do the setup, including communication with Rulingo support, which turned out to be hands-on in solving our difficulties.

The major point for us is that everything we do is recorded in one system (all jobs, customers, translators and finances), and that half of these things is updated by customers and translators themselves, and we get good enough reports on our financial performance. We manage our translation projects in Rulingo - the job has its statuses that go through the workflow having both customer and translator actively involved. The workflow covers the majority of our cases, however, we would like to see it enhanced to support the less popular cases and give us more flexibility.

The features I particularly love is communication on a job with both customer and translator using comments like in social networks, and job history where any activity on a job is being automatically recorded.

Overall, we are happy with Rulingo so far as it provides the essentials to run our business successfully, and its feature list has been growing over time.

Pros

One system to record all our activities, collaborative work and self-service for customers and translators, 'order placement' widget, easy setup and no maintenance on our side, financial reporting, project management for our translation projects with standard workflow.

Cons

The standard job workflow could be extended.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9/10
Based on 1 user ratings
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Rulingo Pricing

Rulingo Pricing

Starting from
US$53,00/month
Free Trial
Free
Subscription
Value for money

30-day free trial, no credit card required.

Freelancer: Free
Agency: $53/month (billed annually) or $70/month (billed monthly), per manager.

Enterprise plans are available on request.

30-day free trial, no credit card required.

Freelancer: Free
Agency: $53/month (billed annually) or $70/month (billed monthly), per manager.

Enterprise plans are available on request.

Value for Money
5/5
Based on 1 user ratings
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Rulingo Features

Rulingo Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4/5
Based on 1 user ratings
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Categories

Additional information for Rulingo

Additional information for Rulingo

Key features of Rulingo

  • Auto quotation
  • Automatic price calculation
  • Automatic vendor selection
  • Client portal
  • Cloud storage integrations
  • Commenting
  • Custom website creation
  • Invoice tracking
  • Invoicing
  • Job activity history
  • Job management
  • Jobs feed
  • Order workflows
  • Translator database
  • Vendor portal
  • Website integration

Benefits

  • Price calculations, quotations, vendor selection, and more can be automated to streamline job workflows.

  • Managers can communicate directly with vendors and customers through Rulingo, keeping all messages in the same system as job information.

  • Rulingo can be integrated with existing websites, or users can create their own custom-branded website from scratch, with no programming required.

  • The self-service customer portal allows customers to place orders and track progress, and vendors can manage their jobs through the vendor self-service portal.

  • Rulingo FAQs

    Rulingo FAQs

    Below are some frequently asked questions for Rulingo.

    Q. What type of pricing plans does Rulingo offer?

    Rulingo offers the following pricing plans:

    Starting from: US$53,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    30-day free trial, no credit card required. Freelancer: Free Agency: $53/month (billed annually) or $70/month (billed monthly), per manager. Enterprise plans are available on request.

    Q. What are the main features of Rulingo?

    Rulingo offers the following features:

    • Auto quotation
    • Automatic price calculation
    • Automatic vendor selection
    • Client portal
    • Cloud storage integrations
    • Commenting
    • Custom website creation
    • Invoice tracking
    • Invoicing
    • Job activity history
    • Job management
    • Jobs feed
    • Order workflows
    • Translator database
    • Vendor portal
    • Website integration

    Q. Who are the typical users of Rulingo?

    Rulingo has the following typical customers:

    Small Business, Freelancers, Mid Size Business

    Q. What languages does Rulingo support?

    Rulingo supports the following languages:

    English, Russian

    Q. What type of pricing plans does Rulingo offer?

    Rulingo has the following pricing plans:

    Free, Subscription

    Q. Does Rulingo support mobile devices?

    We do not have any information about what devices Rulingo supports

    Q. What other apps does Rulingo integrate with?

    We do not have any information about what integrations Rulingo has

    Q. What level of support does Rulingo offer?

    Rulingo offers the following support options:

    Online Support, Knowledge Base, Phone Support