Naranga
About Naranga
Naranga is a cloud-based franchise management platform, which includes tools for operations management, employee training, multi-channel marketing, lead generation, audit management, and more. The system is designed for franchisors in the retail and hospitality industries, and offers native mobile applications for iOS and Android devices.
Naranga’s operations management solution, ncompass, gives users real-time insight into the development progress and performance of each of their franchise locations, with real-time stats, reporting, and instant messaging with team members. History records and contract expiration alerts assist users with managing compliance, and all open tickets can be organized and managed in the centralized solution center. Field audits can be carried out with nsight, with users able to configure custom quality assurance review (QAR) surveys with space for auditors’ comments and recommendations, and direct communication with field auditors wherever they are. GPS-enabled tools can be used for managing remote employees, with check-in/check-out capabilities, and time tracking. Surveys can be uploaded, updated, and scored in real-time, and users can track any brand inconsistencies between franchise locations.
Employee training can be managed through nspire, where users can create or upload training content and share this with employees. Assessments and usage reports can be used to track the effectiveness of training and the participation of each location. Franchise marketing is handled by nteract, with tools for promotional video creation, email campaign automation, digital signage, discounts, coupons, sweepstakes, and more. A suite of reporting tools allow users to track the success of all their campaigns. Finally, emaximation lead management software enables the capture, distribution, assignment, and scoring of leads, with real-time sales activity alerts, automated task prioritization, lead source effectiveness analysis, and more.
Key benefits of Naranga
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Reviews
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- Industry: Entertainment
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Our experience with Naranga has been extremely positive thus far!
Reviewed on 2018/05/17
Tracking our system's overall injuries and facility inspections, as well as utilizing the marketplac...
Tracking our system's overall injuries and facility inspections, as well as utilizing the marketplace for purchasing.
Pros
We were able to have the team custom develop our Injury Reporting module and it opened up the platform to new levels of usage for our company.
Cons
We are overall very pleased with the software, we wish all of the applications were available in one area for the location users and browser-based. We have some franchisees that are technophobic and getting them to use any iOS product for Nsight has been difficult.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
The team and Naranga are great! With so many modules, their training and support are very...
Reviewed on 2018/04/20
Pros
I have everything about my franchisees in a single software solution. It can be used from a PC o mobile device
Cons
The software is a bit "clunky". It does not integrate as seamlessly as it should, or flow smoothly. Naranga dos make constant updates and does appear to listen to its customers but there is still more work to do to make it more user friendly and better integration between modules
- Industry: Facilities Services
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Fairly average...
Reviewed on 2022/06/21
Pros
It's a useful place to centrally store key information relating to franchisees, their business, etc. We also use it to centrally store and share documents.
Cons
It can be clunky and not overly intuitive to use.
Response from Naranga
Chris, thank you for your feedback and for choosing Naranga!
We have collected users' experiences and started working on eliminating the clunky parts. If you have any other suggestions on what is missing in the current functionality, just let us know.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The future of location management software is Naranga!
Reviewed on 2018/08/02
Our prior solution seemed to be stuck in the 90s. It worked, but it wasn't forward thinking. ...
Our prior solution seemed to be stuck in the 90s. It worked, but it wasn't forward thinking. Naranga gets us current immediately and we can see that they are blazing a new trail for the future of location management. With our prior solution we weren't large enough to be heard but with Naranga, they listen to our needs and provide solutions in a timely manner....this is refreshing and exciting!
Pros
It offers so many more options than we were accustomed and for a price that we could embrace.
Cons
It is a change from our prior solution. Changing from how you've always done something to now doing it differently is an adjustment, but one that we were ready and excited to make. Change is good, not easy!
- Industry: Consumer Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Recruiter
Reviewed on 2019/02/20
I could not locate some of the leads which I thought I inputted into the system. I put in a trouble...
I could not locate some of the leads which I thought I inputted into the system. I put in a trouble ticket and the support staff quickly responded and went above and beyond to make sure it was tailored to my needs and specifications to help me do better in my current position. I would recommend this system and the support staff to anyone looking for a great lead generation database for their business.
Pros
Very detailed software. Easy to input and locate information. The tech support is amazing!
Cons
Nothing as a con about the software. I just needed more training in ways to efficiently utilize the system.
Naranga FAQs
Below are some frequently asked questions for Naranga.Q. What type of pricing plans does Naranga offer?
Naranga offers the following pricing plans:
- Starting from: US$0.01/month
- Pricing model: Subscription
- Free Trial: Available
Pricing is per location - further information is available on inquiry.
Q. Who are the typical users of Naranga?
Naranga has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Naranga support?
Naranga supports the following languages:
English
Q. Does Naranga support mobile devices?
Naranga supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Naranga integrate with?
We do not have any information about what integrations Naranga has
Q. What level of support does Naranga offer?
Naranga offers the following support options:
Email/Help Desk, Chat
Related categories
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Franchise Management Software
