Queue

Community activation, brand advocacy & growth amplification

About Queue

Queue is a community engagement and brand advocacy platform that helps digital agencies, brands, influencers, and other SMBs to manage as well as grow their leads, customers, fans, and users. The solution enables organizations to run brand ambassador programs to increase organic acquisition. Queue is used across multiple industry segments including electronics, manufacturing, hospitality, and life sciences.

Queue's community platform allows marketing agencies to set up campaigns and monitor campaign performance using dashboards. The dashboard provides a real-time view of social, audience, and activity metrics by using interactive graphs and charts.

Queue provides a virtual queuing system that helps to build early buzz around a campaign. The campaign can be built using interactive animations and sounds to increase engagement. The tool enables fans to move up in the waiting list and earn bonus points by referring and engaging with others in the audience. Reward programs can be customized in Queue, with winners selected either during or after a campaign. Agencies can also allocate bonus points to fans who refer VIPs. Users can create their own signup forms with the Facebook login option. The software displays fan testimonials on the website in order to maximize visitor conversion rates.

Queue also offers additional features such as fraud management, email validation, referral tracking, personalized referral links, profile creation, and email notifications. The solution enables users to import and export contact as well as campaign data. Queue integrates with other third party applications such as Wordpress, MailChimp, SurveyMonkey, and major social media platforms.

Key benefits of Queue

• Queue enables marketing professionals to manage a wide range of ad-hoc campaigns including launches, events, ambassador programs, giveaways, loyalty programs, and contests.

• The solution allows digital agencies to segment users by audience and source, which include direct, seed, and viral source.

• Queue keeps visitors engaged by providing website notifications, email triggers, friend filter, and easy re-entry.

• The solution allows brands to gamify the engagement process by providing referrals, points, bonus, rank, status, contests, and giveaways to keep the community members engaged and motivated.

• Queue offers a personalized greeting bar feature that allows campaign managers to set welcome notes for each fan in order to drive the conversion rate.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

The Queue user login page
Create smart signup forms
Create marketing campaigns
Motivate people wth Queue's gamification features
Monitor campaign performance
View 6 more
Queue screenshot: The Queue user login page Queue screenshot: Create smart signup forms Queue screenshot: Create marketing campaigns Queue screenshot: Motivate people wth Queue's gamification features Queue screenshot: Monitor campaign performance

Features

Total features of Queue: 71

  • Activity Dashboard
  • Activity Tracking
  • Advocate Management
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Assessment Management
  • Awards Management
  • Badge Management
  • Blind Judging
  • CRM
  • Campaign Management
  • Campaign Segmentation
  • Collaboration Tools
  • Community Management
  • Contact Database
  • Contact Management
  • Contest Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Advocacy
  • Customization
  • Data Import/Export
  • Drip Campaigns
  • Engagement Analytics
  • Entrant Management
  • Entry Fee Processing
  • Entry Management
  • Event Triggered Actions
  • Feedback Management
  • For Sales Teams/Organizations
  • Forms Management
  • Fraud Detection
  • Gamification
  • Goal Setting / Tracking
  • Incentive Management
  • Judging Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Engagement
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Leaderboards
  • Member Portal
  • Membership Management
  • Multi-Channel Marketing
  • Nonprofit Advocacy
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Prospecting Tools
  • Queue Management
  • Referral Tracking
  • Reporting/Analytics
  • Rewards Management
  • Rewards Program
  • Scoring
  • Segmentation
  • Skills Contests (Photo, Essay, Design, etc)
  • Social Engagement
  • Social Media Integration
  • Social Media Management
  • Social Promotion
  • Sweepstakes
  • Third Party Integrations
  • Timeline Management
  • Visitor Tracking
  • Voting Management
  • Web Traffic Reporting

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Reviews

Overall rating

4,3 /5
(10)
Value for Money
4,2/5
Features
4,4/5
Ease of Use
4,2/5
Customer Support
4,1/5

Already have Queue?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 10
David C.
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

LOVED LOVED LOVED doing the Queue :)

Reviewed on 2018/01/24

Lots of leads!

Lots of leads!

Pros

Really innovative concept with a very good User Interface. I got great results and it literally is like pouring gasoline onto a fire if you've got a good offer already.

Cons

Found some of the e-mail services a bit clunky (I'm sure that's been fixed since I last used their beta version).

Response from Queue Technologies

David, thanks so much for your kind review we really appreciate it.

Derric H.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Viral Contest Platform in the World

Reviewed on 2017/03/31

I used this tool to run a client's giveaway and it worked really well. There are some tricks to it,...

I used this tool to run a client's giveaway and it worked really well. There are some tricks to it, as far as setup and strategy, that need an advanced marketer and mindset. And hopefully they will have more information and documentation about that on the website soon. But it didn't matter, because I was able to confer directly with the CEO and he helped us through the entire giveaway to ensure we were setup for virality, had the right messaging, and then he worked fraud prevention at the end. Thanks to our rep for making our giveaway a success. Until next time!

Pros

Virality, flexibility, strategy, their dashboards and metrics are easy to understand

Cons

You have to design your own landing pages.

Response from Queue Technologies

Thank you Derric! Literally just finishing up that documentation you mentioned right now. Onboarding, setup and best practices for pre and post campaign launch will all be available starting next week.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

I Wouldn't Recommend Queue To Anyone

Reviewed on 2018/10/02

Although we are able to produce a large amount of leads with the gamification of Queue, it comes at...

Although we are able to produce a large amount of leads with the gamification of Queue, it comes at a cost. If you just want to show your clients a large list of leads, regardless of how warm or qualified they are, this software could interest you. However, it is cheaply made and it is not an easy software to work with. It just depends on your goals.

Pros

The perception of what Queue can offer and the mass amounts of people it can collect through its software in a short amount of time is an appealing feature for Queue. The gamification is also of interest and is a percieved benefit.

Cons

I work in a client-based industry and while the software was able to produce impressive numbers on the lead gen side of things, working with Queue on the backend was nothing short of headache after headache. We even had a direct line of contact with one of the higher-ups at Queue and getting issues resolved was always took an unreasonable amount of time (weeks). The "game" often provided incorrect scores or didn't apply points properly after actions were completed.

Mark P.
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Awesome for engagement!

Reviewed on 2018/04/24

Pros

This is primarily been our best method for engaging. Overall, we have been very pleased with the system it works so well that many of our colleagues are utilizing it every day

Cons

Other than taking some of our team a little bit longer to learn, this was a wonderful tool for us and I worked exactly as described. Nothing bad to report

Sean S.
Overall rating
  • Industry: Internet
  • Company size: 11-50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Referral Solution

Reviewed on 2017/03/20

We've used it in multiple portfolio companies to build buzz, build email lists and raise capital...

We've used it in multiple portfolio companies to build buzz, build email lists and raise capital for crowd funding campaigns. It's easy to set up and use...and the results are almost instant.

Pros

Its ease of use and unique ability to improve conversion rates.

Cons

I wish it could do more! I hear their working on features to cover multiple digital channels which is cool.

Response from Queue Technologies

Thanks for the review Sean! Definitely working on those new features along with a few others ;)

Showing 5 reviews of 10 Read all reviews

Queue FAQs

Below are some frequently asked questions for Queue.

Queue offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Spark - Basic: $69/month Blaze - Growth: $175/month Wildfire - Scale: $349/month

We do not have any information about Queue features

Queue has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Queue supports the following languages:

English

Queue supports the following devices:

Queue integrates with the following applications:

Facebook, LinkedIn for Business, Mailchimp, SurveyMonkey, Twitter, WordPress

Queue offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Queue.