Invoice2go

Invoice2go

Create & send professional invoices across every device

3.6/5 (45 reviews)

Invoice2go Overview

Invoice2go is an online software service offering smartphone apps for iOS and Android, for the purposes of issuing invoices on the go. The product promises to enable business and freelance users to create professionally styled invoices from a gallery of customizable templates, along with estimates, packing lists, credit memos, purchase orders and more. With an emphasis on speeding up client payments and going paperless, the app also tracks the sent invoice and produces informative business reports that make it easy to gauge performance from chart visualizations. Invoice2go also feeds back tracking data to provide a status on exactly when the client has received, opened and acknowledged the document, making it easier to pick the most appropriate time to chase up. Automated reminders can then be turned on to gently inform a client that a payment request is pending, due, or in fact late.

In addition, Invoice2go actually assists the payment process by securely handling the processing of online debit or credit card transfers – alongside with PayPal and Apple Pay. With this feature activated, the customer simply clicks "Pay Now", while subtracting a transaction fee of fee of 2.9% + $0.30 from the total amount. Similarly, users can also conveniently record and track expenses by snapping receipts via the mobile's camera, storing the photo and data in one secure location for easing export when calculating tax etc.

Pricing

Starting from
US$5,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, Germany, United Kingdom, United States

Supported Languages

Dutch, English, French, German, Italian, Spanish

Invoice2go Reviews

Overall rating
3.6/5
56% positive reviews
19
Excellent
6
Very good
10
Average
3
Poor
7
Terrible
Brian H.

EXTREMELY DISAPPOINTED

Used Daily for 1+ year
Reviewed on 2017/02/01
Review Source: Capterra

I have been using Invoice2go for about two years now.
This is my story:
Invoices have disappeared from their database on a regular basis over the two years.
Fortunately, because I BCC all my invoices, I had backup copies in my email.
My invoices that I emailed out did not reach my clients. Invoice2go figured they'd been delivered to their junk mail. Some of our commercial clients keep us waiting up to ninety days before paying, and so we waited. When we finally determined that they hadn't ever received the invoices, it was sometimes six months or more before we got paid. Invoice2go recommended that before sending an invoice, that I contact my customers and get them to change their email setup to accept our emails.
When Google Chrome updated, Invoice2go didn't; they were incompatible and it would not work properly. I switched to Firefox but continued to have issues. All of my settings, the email message ...all were dropped when I switched over. As a result, and unbeknownst to me, I was no longer BCC'ing my invoices to our company email. During that interval the database dropped another fourteen invoices and I did not have my email backup to rely on. It took a week in the office with my employees, going through the database, time sheets, and work orders to restore those invoices. The problem was further exacerbated by the fact that I didn't know who the invoices were for, if the jobs had been completed or if the invoices had even been mailed out. I lost all the material lists and the pricing. I also discovered that a lot of customers don't call to complain that we didn't send them an invoice.
I cannot use the scroll wheel on my mouse. I even went out a replaced the mouse. I can scroll only with the arrows on the keyboard.
When I create a new invoice, I would say that once every five or six invoices it screws up the sequence. If you miss it, it looks like a missing invoice. In my case I had emailed backups to prove that there had indeed been an invoice, but it can confuse the issue.
The spell checker will point out spelling mistakes, provide the proper spelling but when corrected the word immediately reverts to the incorrect spelling.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10
Malcolm S.

The best fit for my business

Used Daily for 2+ years
Reviewed on 2018/02/09
Review Source: Capterra

I don't have to change how I work and learn a larger accounting/invoicing package. I also can accept credit card and other payments without hassle.

Pros

Simplicity of use and works for my business without the overhead of a full accounting package. Syncing that works flawlessly now, they have clearly learnt from the past.

Cons

With the older version, syncing was often a problem and when they revamped the software they simplified a little too much, taking away some much loved features and a delay in getting data back to people. They seem to be improving with their customer service though.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Myles C.

Good overall features

Used Daily for 2+ years
Reviewed on 2019/04/08
Review Source: Capterra

I have to say that their customer service has kept me as a customer. A few years ago I had an issue and customer service assisted me.

Pros

I’ve used this for at least 6 years. I like a number of things about invoice2go. I can easily convert an estimate to an invoice with one click of a button. I can add items to an inventory list and call them up easily for estimates.

Cons

Originally the software cost a fraction of its current price. I’ve chosen to continue using it as they have good customer service and I don’t want to switch software as this is easy to use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Scott F.

Works well enough, but it is quite expensive for what it does and it has a lot of little quirks.

Used Weekly for 1+ year
Reviewed on 2017/11/08
Review Source: Capterra

Fast and easy invoicing, integrated payments by PayPal and Stripe.

Pros

Invoice2Go has a lot of beautiful invoice templates, and a good amount of ways to customize those templates to your liking to great something to be proud of. Adding custom fields is pretty easy too, and accepting payments by way of Stripe and PayPal is a plus.

Cons

They only offer a few payment gateways out of the thousands available, and other than those few gateways, no other integrations are available. I would love to see integration with a cloud storage service to export data and PDF invoices too, and even better would be integration with CRM apps to instantly port those items to as well. As it stands I have to use multiple systems for one task. There are also a lot of quirks when it comes to where things land on invoices - for example no matter how short your invoice is, any customer terms or notes always appear on the following page, even if there is ample room on the first. Just lots of things like that. It's also very pricey for NOT connecting into a CMS or CRM.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Shasha T.

Pretty Good, could be improved a bit.

Used Daily for 1+ year
Reviewed on 2019/04/15
Review Source: Capterra

Overall, it gets the job done and that's what really matters. No real complaints from me.

Pros

It is very easy to use, allows customers to pay directly from the email link. Hassle free. It does an amazing job of keeping my payment records in order. I like the separated sections for paid & unpaid invoices as well as the various search options.

Cons

I wish I were able to create my own template for how I want my invoices to look. They have pretty good options but the flexibility to move things around and freely edit would be nice. I also can't seem to delete/replace my original logo. It's been updated but I can't figure out how to do it.

Rating breakdown

Ease of Use

Likelihood to recommend

6.0/10

Invoice2go Pricing

Starting from
US$5,00/month
Pricing options
Free Trial
Subscription
Value for money

14-day trial available

STANDARD: $4.99 per month
ADVANCED: $7.99 per month
UNLIMITED: $8.99 per month

Invoice2go Features

  • Automatic Notifications
  • Billing & Invoicing
  • Electronic Payments
  • Expense Tracking
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Receiving

  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Compliance Management
  • Customizable Reporting
  • Data Import/Export
  • Financial Analysis
  • Real Time Data
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for Invoice2go

Key features of Invoice2go

  • Billing & invoicing
  • Charts
  • Client portal
  • Companion mobile apps
  • Credit /debit card processing
  • Customer database
  • Customizable branding
  • Customizable invoices
  • Electronic payments
  • Expense tracking
  • Invoice creation
  • Invoice history
  • Invoice status tracking
  • Invoice templates
  • Invoice tracking
  • Mobile payments
  • Multi-currency
  • Online invoicing
  • Online payments
  • Payment processing
  • Payment reminders
  • Performance reporting
  • Project billing
  • Purchase orders
  • Receipt capture
  • Recurring invoices
  • Service ticket billing
  • Time & expense tracking

Benefits

  • Create and send professional invoices, estimates, credit memos, packing lists, purchase orders and more from intuitive smartphone apps available for iOS and Android.
  • Professionally styled invoices can be generated from customizable templates that can be rebranded with a company logo, either uploaded or created using the built-in logo designer.
  • View performance reports generated automatically with every sent invoice, while tracking exactly when clients have opened and acknowledged the received document.
  • Send automatic payment reminders to prompt on late payment and give clients flexibility over how they pay with options for making debit / card, Apple Pay and PayPal transactions.
  • Use expense tracking features to centrally store receipts, capturing slips and paperwork with the smartphone's built-in camera to keep proof of expenses safely recorded for reference and export.
  • Invoice2go FAQs

    Below are some frequently asked questions for Invoice2go.

    Q. What type of pricing plans does Invoice2go offer?

    Invoice2go offers the following pricing plans:

    Starting from: US$5,00/month

    Pricing model: Subscription

    Free Trial: Available

    14-day trial available

    STANDARD: $4.99 per month
    ADVANCED: $7.99 per month
    UNLIMITED: $8.99 per month

    Q. What are the main features of Invoice2go?

    Invoice2go offers the following features:

    • Billing & invoicing
    • Charts
    • Client portal
    • Companion mobile apps
    • Credit /debit card processing
    • Customer database
    • Customizable branding
    • Customizable invoices
    • Electronic payments
    • Expense tracking
    • Invoice creation
    • Invoice history
    • Invoice status tracking
    • Invoice templates
    • Invoice tracking
    • Mobile payments
    • Multi-currency
    • Online invoicing
    • Online payments
    • Payment processing
    • Payment reminders
    • Performance reporting
    • Project billing
    • Purchase orders
    • Receipt capture
    • Recurring invoices
    • Service ticket billing
    • Time & expense tracking

    Q. Who are the typical users of Invoice2go?

    Invoice2go has the following typical customers:

    Freelancers, Small Business

    Q. What languages does Invoice2go support?

    Invoice2go supports the following languages:

    Dutch, English, French, German, Italian, Spanish

    Q. What type of pricing plans does Invoice2go offer?

    Invoice2go has the following pricing plans:

    Subscription

    Q. Does Invoice2go support mobile devices?

    Invoice2go supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Invoice2go integrate with?

    Invoice2go integrates with the following applications:

    PayPal, Stripe

    Q. What level of support does Invoice2go offer?

    Invoice2go offers the following support options:

    FAQs, Knowledge Base, Online Support