Route4Me

Fleet route planning & route optimization software for SMBs

4,4 /5 (231 reviews) Write a Review!

Route4Me Overview

What is Route4Me?

Route4Me is a route planning software that offers small businesses and enterprises a smart platform from which to create, manage and share optimized routing plans. Incorporating mapping, searching and categorizing technology, Route4Me aims to deliver a user-friendly route planning solution.

In order to plan routes effectively, Route4Me equips users with global mapping data. By employing global mapping data, Route4Me enables users to generate optimized routes in any country. As users upload customer information and addresses, Route4Me allows users to map, search and categorize customers efficiently online. To enhance user productivity, Route4Me permits users to upload thousands of customers simultaneously as well as draw regions and specify times at which customers should be visited.

Designed to provide a flexible route planning solution, Route4Me enables users to re-assign drivers, switch address routes and track route progress in real time. Moreover, by granting users quick and central access to information on multiple routes and drivers, Route4Me gives users a convenient overview of business operations. Furthermore, with data visualization and reporting functionality, Route4Me allows users to gain actionable insight into business performance.

Since Route4Me is available as a native mobile application for iOS and Android, users can capture eSignatures, take pictures and add notes conveniently on the move from any smartphone device. The Route4Me mobile app also facilitates notifications which serve to update drivers and customers instantly to modifications.

Route4Me Overview

Pricing

Starting from
US$99,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Route4Me offers 2 pricing tiers.

Business: $99/month
Enterprise: Contact Route4Me for a custom quote.


Route4Me Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Traditional), Czech, Danish, English and 16 others, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

Media

Add user details
Generate routes with an interactive map editor
View customer locations & determine route
Capture sign-on glass eSignatures
Assign users to routes
Visualize data & produce reports
Route4Me video Route4Me screenshot: Add user details Route4Me screenshot: Generate routes with an interactive map editor Route4Me screenshot: View customer locations & determine route Route4Me screenshot: Capture sign-on glass eSignatures Route4Me screenshot: Assign users to routes Route4Me screenshot: Visualize data & produce reports

Route4Me Reviews

Route4Me Reviews

Overall rating
4,4
/
5
Excellent
160

Very good
42

Average
11

Poor
7

Terrible
11

Value for Money
4,2
Features
4,3
Ease of Use
4,3
Customer Support
4,3
87% recommended this app
Paul F.

Amazing time saver! Have been using with other companies I worked for. It's a must have!


Robert C.

Great Solution for managing In-Field team members

Overall, I had a positive experience working with Route4me. They provided a great level of service and support to my team going the extra mile to enhance the application to cater to our needs.


Ron G.

Technical support and customer follow through terrible

Create routes to pickup our students from home and deliver them to school in the morning. Was hoping to cut route times, pickup more students at their homes, and reduce bus operating costs. Then in the afternoon take the students back home.
I was never able to complete this task with the software, as it appeared some of the features of the software once enabled did not function. Mainly no U Turns allowed. the routing continued to plan and optimize a route showing the our 40 foot school buses making U turns on narrow two lane country roads, with place to turn around. It did the same U turn in our city areas as well. Where the city streets were did not have turn arounds, and could not be pulled into residential driveways.
I feel the software MIGHT have been able to work for us, but the follow through of their technical department was so poor, I was unable to get their assistance during a demo of the product, to ask questions or learn the features of the product.
I spent over 30 hours of my time working with the trial on my own, trying to get far enough that with their assistance I would have a working solution to my routing challenges. It seems to be a complete waste of time.


Tim B.

Worth Over $100,000

The customer service is 20 out of 10. Close to the best in any business (mine is good too :-) but I would say they are the Cadillac of any service team I have been around.


Lynn H.

application route book

it frustrates me on a regular basis when it just erases my completed stops therefore I have to take the time it was originally saving me to figure out what's been completed and what has not.
I LOVE THE APP when it is working properly and have suggested the app to others in my same field. I love that I can add as many stops as i would like.


Paul F.
Industry: Food & Beverages
Company size: 11-50 Employees

Amazing time saver! Have been using with other companies I worked for. It's a must have!

Used Daily for 2+ years
Reviewed on 2018/06/10
Review Source: Capterra

Pros

Ease of use and connects to my GPS app. Finds all the stops I need to visit accurately. I like the weekly report you send as well.

Cons

I'm a big fan...hard to find anything I don't love about it. I wish the non mobile version were more affordable

Rating breakdown

Value for Money
Ease of Use
Customer Support

Robert C.
Industry: Automotive
Company size: 10 000+ Employees

Great Solution for managing In-Field team members

Used Daily for 2+ years
Reviewed on 2020/11/11
Review Source: Capterra

Overall, I had a positive experience working with Route4me. They provided a great level of service and support to my team going the extra mile to enhance the application to cater to our needs.

Pros

The ability to plan routes for multiple team members and manage driver activity

Cons

The accessibility and ease of extracting large data sets of historical routing analytics for individuals

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ron G.
Industry: Education Management
Company size: 51-200 Employees

Technical support and customer follow through terrible

Used Daily for Free Trial
Reviewed on 2019/04/06
Review Source: Capterra

Create routes to pickup our students from home and deliver them to school in the morning. Was hoping to cut route times, pickup more students at their homes, and reduce bus operating costs. Then in the afternoon take the students back home.
I was never able to complete this task with the software, as it appeared some of the features of the software once enabled did not function. Mainly no U Turns allowed. the routing continued to plan and optimize a route showing the our 40 foot school buses making U turns on narrow two lane country roads, with place to turn around. It did the same U turn in our city areas as well. Where the city streets were did not have turn arounds, and could not be pulled into residential driveways.
I feel the software MIGHT have been able to work for us, but the follow through of their technical department was so poor, I was unable to get their assistance during a demo of the product, to ask questions or learn the features of the product.
I spent over 30 hours of my time working with the trial on my own, trying to get far enough that with their assistance I would have a working solution to my routing challenges. It seems to be a complete waste of time.

Pros

Looked like good value, and ease of use.

Cons

Technical support. Some features could not be made to work. Was promosed a demo period during my free trial, to help set up our routes, and understand the features of the software. To insure that I was able to be up and running before the end of my 7 day free trial. I was promised the demo daily, and it never happened. I actually had three appointments for the demo. The first was never confirmed. The second didn't happen until after the trial was over, and they forgot to extend the trial first, so it was delayed while the extended the trial. The third was then rescheduled, and the team never called. Not to start the demo, not to cancell or reshedule the demo again. They did not call at all. Now 2 days later, they have still not called. The only thing that worked real well, was there auto response email, and a daily auto email with ideas on why their software was helping so many companies.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Tim B.
Industry: Legal Services
Company size: Self Employed

Worth Over $100,000

Used Daily for 2+ years
Reviewed on 2020/10/31
Review Source: Capterra

The customer service is 20 out of 10. Close to the best in any business (mine is good too :-) but I would say they are the Cadillac of any service team I have been around.

Pros

I can have a route up and running in minutes. My routes change often during the day. With a click of a (+) add address I can add as many as I want. Optimization for the least amount of gas, millage and time. I can copy paste from an excel sheet.

Cons

Really, I have nothing to report negative, really. I am grandfathered in to a 50.00 month plan now I understand it is more.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Lynn H.
Industry: Consumer Goods
Company size: Self Employed

application route book

Used Weekly for 1+ year
Reviewed on 2020/03/21
Review Source: Capterra

it frustrates me on a regular basis when it just erases my completed stops therefore I have to take the time it was originally saving me to figure out what's been completed and what has not.
I LOVE THE APP when it is working properly and have suggested the app to others in my same field. I love that I can add as many stops as i would like.

Pros

that it plans it all for you. that it optimized and that the edit feature to duplicate and or rename my route books.

Cons

it has some major flaws when it comes to just shutting down and erasing all my completed stops for that day causing wrong data to be recorded and logged and in the end causing me to miss stops or go back to ones already completed. because it usually happens toward the middle to end of my day.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
8,9/10
Based on 231 user ratings
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Route4Me Pricing

Route4Me Pricing

Starting from
US$99,00/month
Free Trial
Free
Subscription
Value for money

Route4Me offers 2 pricing tiers.

Business: $99/month
Enterprise: Contact Route4Me for a custom quote.

Route4Me offers 2 pricing tiers.

Business: $99/month
Enterprise: Contact Route4Me for a custom quote.

Value for Money
4,2/5
Based on 231 user ratings
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Route4Me Features

Route4Me Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Delivery Tracking
Dispatch Management
GPS
Location Tracking
Order Management
Order Tracking
Real Time Data
Real Time Monitoring
Real Time Updates
Reporting & Statistics
Route Management
Route Optimization
Shipping Management
Status Tracking
Third Party Integration
Transportation Management
Features
4,3/5
Based on 231 user ratings
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Categories

Additional information for Route4Me

Additional information for Route4Me

Key features of Route4Me

  • Action management
  • Activity dashboard
  • Activity management
  • Activity monitoring
  • Activity tracking
  • Assignment tracking
  • Automated scheduling
  • Automatic calculations
  • Automatic notifications
  • Barcode Scanning
  • Business performance reports
  • CSV & GPS file export
  • Campaign Scheduling
  • Categorization
  • Categorizing
  • Cost analysis
  • Cross Docking
  • Customer Database
  • Customer history
  • Data visualization
  • Delivery notes
  • Drag & Drop Interface
  • Driver management
  • Employee management
  • Fuel Management
  • Job tracking
  • Load management
  • Maintenance management
  • Maintenance tracking
  • Mapping data
  • Mileage tracking
  • Order Management
  • Planning tools
  • Progress tracking
  • Real time data
  • Real time monitoring
  • Real time updates
  • Reporting & statistics
  • Route management
  • Route optimization
  • Search functionality
  • Self Service Customer Portal
  • Service history tracking
  • Sign-on-glass eSignature capture
  • Status tracking
  • Territory Management
  • Third party integration
  • Third-party logistics management
  • Trucking dispatch management
  • Vehicle tracking
  • Work Order Management

Benefits

  • Route4Me is available as a native mobile app on iOS and Android, affording users the flexibility to write notes, take photos and track progress on the move.

  • Route4Me offers reporting and data visualization technology, allowing users to gain valuable and actionable insight into business operations.

  • Route4Me supports real-time tracking features, enabling users to determine route progress quickly and identify driver location accurately.

  • Route4Me allows users to enter thousands of customer details simultaneously, helping users to upload or transfer important customer information effectively and efficiently.

  • Route4Me includes a scheduling calendar, permitting users to specify exactly the date and time at which customers should be visited.

  • Route4Me FAQs

    Route4Me FAQs

    Below are some frequently asked questions for Route4Me.

    Q. What type of pricing plans does Route4Me offer?

    Route4Me offers the following pricing plans:

    Starting from: US$99,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Route4Me offers 2 pricing tiers. Business: $99/month Enterprise: Contact Route4Me for a custom quote.

    Q. What are the main features of Route4Me?

    Route4Me offers the following features:

    • Action management
    • Activity dashboard
    • Activity management
    • Activity monitoring
    • Activity tracking
    • Assignment tracking
    • Automated scheduling
    • Automatic calculations
    • Automatic notifications
    • Barcode Scanning
    • Business performance reports
    • CSV & GPS file export
    • Campaign Scheduling
    • Categorization
    • Categorizing
    • Cost analysis
    • Cross Docking
    • Customer Database
    • Customer history
    • Data visualization
    • Delivery notes
    • Drag & Drop Interface
    • Driver management
    • Employee management
    • Fuel Management
    • Job tracking
    • Load management
    • Maintenance management
    • Maintenance tracking
    • Mapping data
    • Mileage tracking
    • Order Management
    • Planning tools
    • Progress tracking
    • Real time data
    • Real time monitoring
    • Real time updates
    • Reporting & statistics
    • Route management
    • Route optimization
    • Search functionality
    • Self Service Customer Portal
    • Service history tracking
    • Sign-on-glass eSignature capture
    • Status tracking
    • Territory Management
    • Third party integration
    • Third-party logistics management
    • Trucking dispatch management
    • Vehicle tracking
    • Work Order Management

    Q. Who are the typical users of Route4Me?

    Route4Me has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does Route4Me support?

    Route4Me supports the following languages:

    Arabic, Chinese (Traditional), Czech, Danish, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

    Q. What type of pricing plans does Route4Me offer?

    Route4Me has the following pricing plans:

    Free, Subscription

    Q. Does Route4Me support mobile devices?

    Route4Me supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Route4Me integrate with?

    Route4Me integrates with the following applications:

    ClearPathGPS, Exercise.com, Fleet Complete, Google Maps, HoneyBook, Magento Commerce, NetSuite, Salesforce Sales Cloud, Shopify, Zapier

    Q. What level of support does Route4Me offer?

    Route4Me offers the following support options:

    Knowledge Base, Video Tutorials, Online Support, Phone Support, FAQs