--- description: Learn how TrialWorks can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TrialWorks Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Legal Document Management Software](/directory/763/legal-document-management/software) > [TrialWorks](/software/106937/trialworks) # TrialWorks Canonical: https://www.getapp.za.com/software/106937/trialworks Page: 1 / 5\ Next: [Next page](https://www.getapp.za.com/software/106937/trialworks?page=2) > Trialworks is a case management solution for legal practices and litigation attorneys, available as a cloud-based Hosted version with native mobile app support > > Verdict: Rated **4.4/5** by 90 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of TrialWorks Designed specifically for litigation attorneys and law firms of every size, Trialworks provides case management software available as a privately cloud-hosted solution for centralized online access. Allow all staff to control office operations with the promise of an intuitive tab-based dashboard UI for managing case matters, accessible from any web-enabled device. Features follow a case from initial intake, bringing together contact and document management, assembly, email and communications tracking plus automated calendar scheduling. Trialworks Search Server adds powerful, scalable search capabilities for querying a Trialworks database, supporting the fast finding of documents and text within PDFs, emails, etc. Smartphone apps for Android and iOS devices ensure native mobile access with tools for viewing case chronologies, reviewing deadlines and court dates, adding notes, uploading documents and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 90 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Assembly Software - **Location**: Owings Mills, US - **Founded**: 1985 ## Commercial Context - **Starting Price**: US$495,00 - **Pricing model**: Per Feature (Free version available) - **Pricing Details**: Demo and full pricing quote available upon request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Alerts/Notifications - Billable Items Tracking - Calendar Management - Case Management - Case Notes - Client Management - Compliance Management - Conflict Management - Contract/License Management - Data Import/Export - Docket Management - Document Automation - Document Capture - Document Classification - Document Generation - Document Management - Document Storage - Document Templates - Email Management ## Integrations (5 total) - Docusign - Microsoft Outlook - QuickBooks Online Advanced - Stamps.com - eFax ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Legal Document Management Software](https://www.getapp.za.com/directory/763/legal-document-management/software) ## Related Categories - [Legal Document Management Software](https://www.getapp.za.com/directory/763/legal-document-management/software) - [Legal Case Management Software](https://www.getapp.za.com/directory/124/legal-case-management/software) ## Alternatives 1. [Clio](https://www.getapp.za.com/software/91415/clio) — 4.7/5 (1691 reviews) 2. [LEAP](https://www.getapp.za.com/software/104595/leap) — 4.2/5 (529 reviews) 3. [Neos](https://www.getapp.za.com/software/125343/needles) — 4.4/5 (200 reviews) 4. [8am MyCase](https://www.getapp.za.com/software/91266/mycase) — 4.6/5 (784 reviews) 5. [8am CasePeer](https://www.getapp.za.com/software/107329/casepeer) — 4.8/5 (203 reviews) ## Reviews ### "Two thumbs up for TrialWorks" — 5.0/5 > **Tracy** | *31 January 2017* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Having the whole firm (8 lawyers and 12 support staff) gain the ability to access files has helped us become more efficient and productive. Our intakes are more accessible. We can track expenses, negotiations, docket reminders, keep diary notes, etc. > > **Cons**: I have nothing negative to say about TrialWorks. > > I am a partner in a law firm with 8 attorneys. For several years, I was the only attorney in my firm who used TrialWorks, based on the recommendation of my brother who practices in a separate firm. However, last year our whole firm came on board with TrialWorks and we are much more productive now than before. I love that all our intakes across the entire firm are centrally stored and accessible. The training we received on site by TrialWorks was spectacular, the trainers were patient in answering all our questions and getting us up to speed. I highly recommend TrialWorks. Its features allow users to do so many things that increase productivity and efficiency. ----- ### "Very Bumpy Implementation" — 4.0/5 > **Laura** | *02 May 2017* > > **Pros**: TrialWorks is the most comprehensive case management software on the market today. They have a feature for just about every legal task you can imagine. Their support team does a good job trying to resolve questions as quickly as possible. TrialWorks can be a huge time saver, if you know how to use it and enter the right information in the right places. Mastering this software takes true skill because there are countless features. We really appreciated the support our trainer provided; he really went out of his way to help us learn the software and the basic tools we would need everyday. > > **Cons**: Implementation was very rough for our firm. There were a lot of computer program defaults that needed to be reset in order for the software to run and display properly (things that were not communicated clearly prior to our launch.) Also, we were not aware of just how contacts-driven TrialWorks is at the time of our launch. We launched with no contacts loaded in the system and then spent several weeks backpedaling and scrambling to enter contacts just so we could use the basic TrialWorks features. We launched at the end of February; it is now May and things are finally just starting to settle into place with TrialWorks. There are so many features we still need to explore, but we are finally at a point where we are not losing time completing daily tasks in TrialWorks. Our goal as a firm is to eventually reach a point where we can SAVE time by using TrialWorks. ----- ### "Meh - Until I find something better." — 3.0/5 > **Steven** | *31 January 2017* | Law Practice | Recommendation rating: 4.0/10 > > **Pros**: My assistant is willing to rely on it. > > **Cons**: Too difficult to use. > > I started using Trialworks at my former firm, and never really took to it. However, when I went out on my own I took my assistant with me, and it is the only practice management system she knows, so we kept it. I have, with little success, tried to warm up to the system. It is very unintuitive. Most of the fields are impossible to use or understand. The resources for training are sparse and hard to access. I have tried to find an alternative produce which my assistant would be willing to use and have yet to find it. I suppose, if one understands how to make the product work, it could be very helpful. But it is too stark and too difficult to simply see and use, and it has the appearance of something created for Windows 3.1. ----- ### "Best legal software ever\!" — 5.0/5 > **Deborah** | *04 February 2020* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: It works. I love the support. The employees appear to love their job. I love that the company is willing to listen to us. > > **Cons**: No cons. We have no complaints, never have. I wish they would post photos of their staff on their website. > > We use this product all day everyday. I cannot imagine our office without Trial works/Needles. The support is the best support of any company I have ever dealt with. They keep their employees. Their employees are well-trained. We have had this product since 2007 and I cannot think of one thing I don't like about the product. ----- ### "Good Product" — 4.0/5 > **Jay** | *08 September 2022* | Law Practice | Recommendation rating: 7.0/10 > > **Pros**: The ability to create your own tabs, delete tabs, organize tabs within your own saved screen. > > **Cons**: It could be better in the area of communications with clients. > > It's definitely in the top tier of case management software. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.za.com/software/106937/trialworks?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/106937/trialworks) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | nl | | | nl-BE | | ----- ## Structured Data