Indeed

Indeed

Mobile applicant tracking, recruiting & job board

4.4/5 (2109 reviews)

Indeed Overview

Indeed is a recruitment advertising network that helps companies of all sizes to find the right fit for every hire. The platform acts as a source of candidates for a vast number of companies that helps drive millions of targeted applicants to jobs in every field. Users are provided with a powerful applicant tracking system (ATS) for managing candidates and tracking results while on-the-go via mobile device.

The solution enables organizations to post job listings directly to Indeed, to be automatically included in relevant searches by millions of job seekers online. Users can add job details into simple fields via desktop or mobile app, preview listings to ensure accuracy, and publish within minutes. Users can also add screener questions to filter out any unqualified candidates.

Indeed enables users to manage all candidate communications in one place, including view their resumes, schedule interviews, and send messages. Users can set candidate statuses as reviewed, interviewed, rejected, or hired, and make applicant notes to record impressions. The solution also enables organizations to create and send rejection letters to dropped candidates.

Indeed lets users view their active budget, as well as track results to get insight into listing performance such as candidate count, and the number of views a job listing received. For improved results, organizations can choose to promote their listing as a ‘Sponsored’ job. Sponsored jobs are paid job postings that appear higher above free job postings in search results.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Indeed Reviews

Overall rating
4.4/5
89% positive reviews
1208
Excellent
664
Very good
203
Average
26
Poor
8
Terrible
Daniel R.

Have used and referred others to this app/site since 2012, best job search app by far.

Used Monthly for 2+ years
Reviewed on 2019/06/19
Review Source: Capterra

At the moment, none. I used Indeed briefly when I was managing a data collection call center but other than creating the initial posting I left most of this work to the HR department. We posted the exact same job description on Craigslist as well and I anylized the productivity numbers of the employees we found through Craigslist and Indeed and the employees we found from Indeed had a much higher retention rate and on average outperformed the employees hired from Craigslist to an extent that justified the cost of continuing to use Indeed, which was quite low to begin with, but when you are already dealing with a high volume/low margin type of business every dollar counts. (Note: I did not "switch" from another product, but I have used many of Indeed's competitors and Indeed is the only one that I have recommended because it is miles ahead of the competitors)

Pros

I really like the ability to easily customize what you are searching for as far as employment opportunities go. Prior to starting my own e-commerce business/after my enlistment in the military I have used Indeed to find 3/5 of the jobs I've had during that period. The algorithms do an excellent job of providing relevant job opportunities based on data provided through the website and what I assume is data collected on users via Google. The email recommendations are honest as well, using the data to quickly give those searching for jobs the ability to see how well any particular posting matches what they are looking for and updates very well over time (e.g. 3 years ago it recommended mid-level management positions for companies specializing in data collection, sales, and customer service - Now it recommends contractual/work from home/marketing management positions despite me not having given them any additional indications of life changes), this is the primary reason I will never unsubscribe from Indeed's email subscription. The ability to apply quickly when you are searching via a mobile device without having to copy your entire resume on an external website and ai filtering of potential employees for the employer are beneficial on both ends, saving time for both parties making the service desirable for both parties that are needed to maintain continued success in this industry.

Cons

Unfortunately, although out of your control, it would be much more convenient if every job posting allowed for the quick apply feature, as mobile internet use is increasing year by year while desktop use is on a similar decline. It would also be nice if there were more options to customize the recommendations you receive. Although as I mentioned the Algorithms do a great job, it would be nice if I could input very specific criteria of job recommendations that are more applicable to those searching for contracted work. For example, I am looking for small to mid size businesses in a specific radius with a population around 600,000 who are looking to optimize their online marketing budget and/or altogether create an e-commerce/online marketing revenue stream. There may be ways to do this that I am unaware of, but if that's the case it should be easier to locate the page within the domain or application to set something like this up.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Alicia G.

Very Helpful Tool

Used Other for 2+ years
Reviewed on 2019/05/03
Review Source: Capterra

It was okay, I am happy with the end result, it was the process of getting there that could have been simplified.

Pros

What I liked most about this was that I could send questions to the applicant and if they could not answer those questions, then they would not be considered as an applicant. For the role we were hiring for, it was imperative that each candidate met that criteria, we did not want to waste our time or theirs skimming through all those pointless applications. If you dont meet our needs, you are not considered.

Cons

The only thing I did not like and it was actually a BIG DISLIKE is that I was only able to send just one aptitude test - just one!!!! That was extremely frustrating considering we needed to thoroughly pre-screen before bringing people in to interview. Because of this, we wasted so much of our time with people coming in to interview who truly were not a credible candidate. Most would lie on their resumes, or the questions we sent. So sending a test would help us to see if they met even the smallest of requirements. If we felt they cheated the test or were nervous and just tested poorly, we could not offer them a second chance to redeem themselves or allow us to further evaluate the candidates capabilities. We would have to bring them in and waste all of our time. One Indeed Rep reccommended we purchase a software that allowed us to do those types of extra screening! Seriously? This is literally what you pride yourself on and you are telling me to go elsewhere for that service. I am/was dumbfounded that Indeed was lacking in that department, but not even by a little but A LOT! We were able to eventually hire someone but we had to go through so many under qualified candidates first. I honestly cannot say if we will use Indeed again because of this very thing. If we have to go elsewhere and pay for it, then why even consider Indeed again?

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jenna M.

Good for finding local work

Used Monthly for 2+ years
Reviewed on 2019/06/01
Review Source: Capterra

Overall, my experience with Indeed has been very positive. I am able to use their software to have focused searches for employment, while not being bombarded with scammers and underpaying positions. I can really appreciate that now given how wide the internet has become, and how much "fake news" and "fake jobs" are out there.

Pros

I have used Indeed countless times when I was searching for a job in my field. The ability to have a focused search on Indeed is one of the outstanding aspects of this software. Finding a job can be difficult, especially if you have a specialty and you aren't just looking for any old dish-washing job. What I like most about the software is that it focuses on quality jobs, it shows you where it is located, how to apply, and when to apply by. I think that this is essential when searching for employment. If a search option shows jobs that are unrelated or not applicable to what you have searched, then you end up wasting time as a job hunter and that can be frustrating and useless. With indeed, you know that when you are searching, you are going to get the closest answer possible. I also like that there seems to be a good filtering process for getting scams off of the website. When using several other search engines, I have noticed that their software doesn't account for jobs that aren't real, are scams, are unpaid internships, or are weird jobs where you only get paid in lunch or something like that. I know with indeed that I am using software to find myself a real and permanent position.

Cons

I do not have a huge amount of negatives. If there was a way to streamline putting in your information that would be a more helpful part of the software for me. I would also like to be able to see some background about the company directly on the website, that way I can judge for myself if they are good enough to apply to. Or maybe have people rate them or show the average pay? I am not sure, however more info to me is always best when applying for jobs. Even when I am looking for short part time work outside of my self employment I like to do this.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Katie K.

Lots of Features at a Reasonable Price Point

Used Other for 2+ years
Reviewed on 2019/06/04
Review Source: Capterra

Overall, we were very pleased with our experience hiring on Indeed. There are many features available that are found in much more expensive software solutions and it beats trying to track candidates in a spreadsheet!

Pros

Indeed makes it simple for employers to post a position - you can simply follow the prompts and your job post is live in minutes! You can choose to post the position for free or you can sponsor the posting to increase its visibility. Indeed will give you a guesstimate of the amount you should spend sponsoring the job posting to get the best results.
You are able to track the status of applications right in the candidate's profile. Since you can add multiple members of the hiring team to the employer's account, they can review candidates, request interviews and add interview notes right to the candidate account. You can create email templates for efficiency.
This is a great place to keep unified records of the recruiting and interviewing process!

Cons

I would love to see a notification/indication if a candidate has previously applied for the same role or another role within the company.
I would also like to be able to assign different posts to specific team members - for example, we had some hiring managers that did not log in regularly (or had to be prompted to do so) - but if we could assign 'Review' tasks to specific members they could potentially receive notifications for outstanding to-do's.
I would also like to see the ability to add custom statuses to an account, for example, when a request for an interview has been sent "Reviewed" doesn't indicate that the request is complete and we're waiting for a response, but "Phone Interview" implies that you've heard back and a phone interview is scheduled. Having some other options would help the Recruiter at a glance.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Zavud B.

Review for Indeed

Used Daily for 6-12 months
Reviewed on 2019/05/09
Review Source: Capterra

Pros

I have been using Indeed for a year now to find either a professional job/internship or part-time/student jobs. The platform is extremely easy and simple for everyone to use. It only took me a few minutes to register and start looking for a job on the search engine. What I like most about Indeed is you do not necessarily have to add/send your documents (e.g., CV, Certificates) every time to different companies. It will keep your documents stored and ask you if you want to change something before every submission. I use Indeed almost daily because you can see a lot of new job offers every single day. Some of my personal experiences on Indeed: I have found my internship in a big company with the help of Indeed. Also, when I started doing my master in a foreign country, I easily found a part-time job on Indeed to cover some of my monthly expenses.

Cons

There are few things that I would like Indeed to improve. As a foreigner living in Germany I use the German version of the website which does not allow me to switch the language from the country's official language. Since there are many international people living in different countries, I believe that Indeed should give us options of languages to choose instead of forcing us to use the website in the language of the country that we are living in. What I also do not like so much about Indeed is it sometimes keeps showing a job offer too long. I have had some experiences in which I applied for a job and they replied to my submission saying that they have already hired someone for the position I was interested in.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10

Indeed Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Subscription
Value for money

Post jobs for free.

Sponsor jobs from $5 per day. Users pay only when people click on jobs.

Design a hiring campaign: contact Indeed

Indeed Features

  • Applicant Tracking
  • Recruiting Management

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Real Time Reporting
  • Reporting & Statistics
  • Self Service Portal
  • Third Party Integration
  • Time & Attendance Tracking

Additional information for Indeed

Key features of Indeed

  • Add company logo, photos, and more
  • Add screener questions to filter out unqualified candidates
  • Application management
  • Built-in ATS (applicant tracking system)
  • Employer accounts
  • Every industry and location
  • Featured employer option
  • Include posts in relevant searches
  • Indeed company page
  • Job description
  • Make applicant notes
  • Manage all candidate communications
  • Manage candidates
  • Matching engine
  • Mobile recruiting
  • On desktop and mobile
  • Post jobs online
  • Preview listings before posting
  • Promote postings as 'sponsored jobs'
  • Resume posting
  • Review applications
  • Schedule interviews
  • See candidate count
  • See the number of views a job received
  • Send messages
  • Set and send simple form rejection letters
  • Set candidate statuses
  • Talent database
  • Track results
  • View active budget
  • View resumes

Benefits

  • Indeed is visited by over 200 million people every month, giving organizations access to a vast number of talent in every field.

  • Users can post job listings for free online from both mobile and desktop devices, or via Indeed's native mobile app for Android and iOS.

  • Companies can get data on views and applicants that can help improve listing performance and budgeting.

  • Organizations can attract more qualified local applicants to open positions by including job details and location information to the job posting.

  • Users get access to a talent database of more than 70 million resumes to find the best candidates across every industry and location.

  • Indeed FAQs

    Below are some frequently asked questions for Indeed.

    Q. What type of pricing plans does Indeed offer?

    Indeed offers the following pricing plans:

    Pricing model: Free, Subscription

    Free Trial: Not Available

    Post jobs for free.

    Sponsor jobs from $5 per day. Users pay only when people click on jobs.

    Design a hiring campaign: contact Indeed

    Q. What are the main features of Indeed?

    Indeed offers the following features:

    • Add company logo, photos, and more
    • Add screener questions to filter out unqualified candidates
    • Application management
    • Built-in ATS (applicant tracking system)
    • Employer accounts
    • Every industry and location
    • Featured employer option
    • Include posts in relevant searches
    • Indeed company page
    • Job description
    • Make applicant notes
    • Manage all candidate communications
    • Manage candidates
    • Matching engine
    • Mobile recruiting
    • On desktop and mobile
    • Post jobs online
    • Preview listings before posting
    • Promote postings as 'sponsored jobs'
    • Resume posting
    • Review applications
    • Schedule interviews
    • See candidate count
    • See the number of views a job received
    • Send messages
    • Set and send simple form rejection letters
    • Set candidate statuses
    • Talent database
    • Track results
    • View active budget
    • View resumes

    Q. Who are the typical users of Indeed?

    Indeed has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Indeed support?

    Indeed supports the following languages:

    English

    Q. What type of pricing plans does Indeed offer?

    Indeed has the following pricing plans:

    Free, Subscription

    Q. Does Indeed support mobile devices?

    Indeed supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Indeed integrate with?

    Indeed integrates with the following applications:

    ApplicantStack, EPAY HCM, JazzHR, Loxo, Newton, PeopleStreme Performance Management, Recruitee, Recruiterflow, VidCruiter VidInterviewing, WorkConnect

    Q. What level of support does Indeed offer?

    Indeed offers the following support options:

    FAQs, Knowledge Base, Online Support