ContinuLink

About ContinuLink
ContinuLink by Complia Health is an online home care solution that helps hospice, pediatrics, and private duty centers manage multiple lines of business. The solution is used by various agencies across the US to streamline their clinical operations and handle financial processes. ContinuLink has the capability to manage diverse payer mixes including Medicaid, medicare, private pay, insurance, and other waiver programs.
ContinuLink’s point of care features enable medical practices to schedule appointments, create tasks, manage clients, medication, and other checklists through a single interface. Practitioners can also generate a consolidated chart for each patient which provides details about their entire medical history, medications, and diagnoses. All these can be accessed on Android and iOS devices via the mobile web app available for the platform.
ContinuLink offers electronic billing and financial management capabilities that help in claims process, error identification, and reduction of overall paperwork across the organization. The solution also integrates with third party applications to handle payroll, billing, scheduling, and clinical operations. ContinuLink enables users to access clinical forms in offline mode and syncs the data when an Internet connection is available.
ContinuLink offers different portals for clients, physicians, and employees. These portals facilitate communication between physicians, staff, and patients. The solution also offers a route planning feature that provides turn-by-turn directions to help patients reach the hospital on time. Other features of the platform include electronic visit verification, telephony visit verification, and online information submission. ContinuLink has partnered with MEDsys, Deyta, Blacktree Healthcare consulting, and other organizations.
Key benefits of ContinuLink
• ContinuLink sends real-time notifications to caregivers about any data upload or data change in the system to ensure that timely actions are taken and the risk of data fraud is minimized.
• The solution enables caregivers to use clients’ telephone numbers to identify the nearest home care center and to ensure submission of vital information such as date, time-in, and time-out.
• ContinuLink provides medical practitioners complete visibility of caregivers’ schedules and sends reminders as well as no-show alerts to help them adhere to care plans.
• The solution provides insights and analysis to help agencies evaluate business performance at the overall corporate level and at individual locations.
• ContinuLink provides various standardized reports that help home care agencies view details of scheduling activities, payroll, and clinical operations.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good program
Reviewed on 2018/11/27
Managing homecare patients had been easy
Managing homecare patients had been easy
Pros
The program is very easy to use and is somewhat self explanatory.
Cons
Needs more functionality and features. Not enough report generating abilities.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Feedback
Reviewed on 2023/06/19
[sensitive content hidden] do their best to support us. I appreciate their professionalism and...
[sensitive content hidden] do their best to support us. I appreciate their professionalism and willingness to help.
Pros
As an owner who sits on the board and does not operate the business day to day, I do not actively use Continulink, but the team uses it and provides insights and reports from it.
Cons
The initial implementation of Continulink was not good, which has made it difficult ongoing.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Continulink review
Reviewed on 2023/05/21
I have been a consultant for over 20 years, a state and accreditation survey for 10 years and a...
I have been a consultant for over 20 years, a state and accreditation survey for 10 years and a monitor for the OIG for over 4 years and have used numerous EMRs. This was is one of the most difficult to navigate and does not promote compliance with the regulations. It is time consuming to use and causes much angst from scheduling, clinical to billing. This review is being written to help consumers that may be swayed by the positive reviews that are quite old.
Pros
Please note most of the positive reviews are old.
Cons
Continulink is not easy to use and does not promote compliance of an agency. Customer service is not helpful. Training which is often recommended when asking for help is an extra fee.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
[SENSITIVE CONTENT HIDDEN] implementation with Gateway Healthcare
Reviewed on 2020/03/30
Pros
My experience with Mobile Edge implementation was great. [SENSITIVE CONTENT HIDDEN] was wonderful to work with. I always dread implementations with any new program but this by far was the best. She was ALWAYS readily available when I needed assistance.
Cons
The company is still new to the software. We are finding a couple of issues that need to be corrected. I will contact support to hopefully resolve these issues.
Alternatives Considered
DeputyReasons for Choosing ContinuLink
GPS functionalityReasons for Switching to ContinuLink
I've been utilizing Continulink for years. I decided to try Mobile Edge to have a one stop system instead of utilizing more than one system to integrate the company growing needs.- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Multi functional
Reviewed on 2023/06/13
We had some issues when we first started using ContinuLink, the support team has been amazing with...
We had some issues when we first started using ContinuLink, the support team has been amazing with helping us navigate the system
Pros
Everything is done within one system. Everything is generated with the schedule
Cons
From a clinical standpoint, documentation is a little difficult to navigate
ContinuLink FAQs
Below are some frequently asked questions for ContinuLink.Q. What type of pricing plans does ContinuLink offer?
ContinuLink offers the following pricing plans:
- Starting from: US$1.00
- Free Trial: Not Available
Contact Complia Health for pricing information.
Q. Who are the typical users of ContinuLink?
ContinuLink has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ContinuLink support?
ContinuLink supports the following languages:
English
Q. Does ContinuLink support mobile devices?
ContinuLink supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ContinuLink integrate with?
We do not have any information about what integrations ContinuLink has
Q. What level of support does ContinuLink offer?
ContinuLink offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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