Club Automation

Web-based club management software to outrival the best .

About Club Automation

Leave the competition behind with Club Automation, a club acceleration platform designed to make your life easier and give members what they want. Founded by club owners, our web-based software solution was created with the unique perspective of knowing exactly what a club needs to thrive. From big-picture plans to tiny day-to-day tasks, everything adds up to determine your club’s success. We provide the tools you need to engage your members, simplify your day-to-day, and outrival the competition. With Club Automation to streamline and automate processes from the front desk to the back office, clubs can unlock unrivaled experiences, unrivaled efficiency, and unrivaled growth.

Roll out the red carpet for your members—and not just when they first join. Keep members coming back for more with Club Automation’s multifaceted communication center that includes automated and templated emails and SMS messages, as well as smart digital marketing. Our powerful mobile app and online member portal give members the customized experience they crave.

End the juggling act with a club acceleration platform that tackles every task on your to-do list. Club Automation streamlines and simplifies, doing everything from managing member profiles and organizing leads to scheduling classes and powering payments and billing. With a point-of-sale system, check-ins, and facility access, front desk management is a breeze. Take control of membership management with centralized membership profiles that store all aspects of member data, from purchase history and billing information to electronic document storage.

It takes a lot to keep your club running smoothly. Enable seamless scheduling in one master calendar that can viewed and edited by all staff members with custom permissions. Track one-time and recurring appointments, view at-a-glance schedules, and create and organize classes. With full class rosters tied to each scheduled event, instructors can easily mark attendance via a tablet or smartphone as participants walk in the door. Staff can also deliver updates and reminders to an entire class roster with options for email and SMS messaging.

The only thing harder than making it to the top is staying there. Interactive reporting and performance analytics give a birds-eye-view of where you stand and data-driven recommendations on where to go next. Customizable reporting provides facilities with personalized business insights that can be shared, saved, printed, and exported.  Integrated payment processing and full-service billing put a dollar amount behind the growth you’ve always dreamed of.

With Club Automation in your corner, your health, fitness, or tennis club will be more than equipped to outrival the competition. That’s why more Top 100 clubs partner with Club Automation than any other software solution. Schedule a call today to see why!

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Club Automation

Key benefits of Club Automation

Access all your membership information with a single click—from anywhere you can surf the Internet. Contact information, billing information, membership type, waivers, e-signatures, and contracts are all stored in member profiles that can be easily accessed with customized member and staff permissions.

Make sure the right messages find the right members with list building for email and SMS messaging. Create targeted communication lists based on member information like age, gender, past class registrations, purchasing history, membership type, and more. Automate confirmations, reminders, and marketing messages for easier than ever communication.

Add leads directly to your member management database as “nonmembers,” then create a custom task-based sales process to help your sales staff turn them into the loyal members they’re just waiting to be.

Instant account notifications at check-in give your team insight into a member’s class schedule updates, and special offers upon check-in. Make every week Member Appreciation Week with a custom loyalty program that identifies repeat customers and issues points based on a tailored system.

Offer members 24-7 facility access with a traditional key card or via a barcode on their mobile app. Not only does this add value to existing members, the increased flexibility could lead to more member sign-ups and more revenue for your club.

Allow members to make purchases and payments through a point-of-sale system that’s available on any Internet-enabled device. With an integrated solution, inventory and revenue are added directly to your club’s overall reporting.

Create and organize class and program scheduling in one master calendar that can be viewed and edited with custom permissions. With full class rosters tied to each scheduled event, instructors can easily mark attendance via a tablet or smartphone as participants walk in the door. Staff can also deliver updates and reminders to an entire class roster with options for email and SMS messaging.

Stop wasting time manually entering in recurring discounts and scheduling time for regular programs. With booking rules that you control, easily charge different rates based on age or add a promotional discount that’s automatically applied to qualifying members upon sign-up.

Gain countless hours back in your day and keep your numbers in the green with a tool for managing both member billing and staff payroll. Make it easier for members to pay on time, every time. With automatically emailed monthly statements, members are reminded when a payment is due. Then, they can effortlessly pay with a credit card online, through your club’s mobile app, or at your facility. At the end of a pay period, see how you did with full reports detailing declines, chargebacks, and more.

Save time and make pay day painless by automatically generating payroll based on custom rates and tracking hourly work with the Time Clock feature. When discrepancies arise, communicate directly with department leads via threaded conversations attached to payroll events.

Our interactive reporting software can tell you nearly anything you need to know. More than 75 report types give insight into every aspect of your club from operations and utilization to member dynamics and finances. Click into specific statistics for an even deeper look at the data behind your data.

Pull up the right numbers right when you need them from any device with Internet capabilities. Easily save frequently used report types and schedule them to run on regular schedule. Share your findings with easy exporting.

Make your reports as customized as the experience you provide. Use filters for age, membership type, length of membership, past class registration, and more to identify target groups for new programming. Export contacts from reports directly to an integrated communication center for email or SMS messaging.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Club Automation

Images

Club Automation Software - Leading end-to-end club management software for Tennis, Fitness and Medical Wellness clubs.
Club Automation Software - Keep everyone up-to-date with the integrated scheduler.
Club Automation Software - Flexible membership options customizable for every club.
Club Automation Software - Integrates with many of the worlds leading software providers allowing you to build a club management system tailored to your club.
Club Automation Software - A customizable home screen for POS, check-ins, rewards, staff scheduling, and more
Club Automation Software - Create and organize all classes in one central location and manage while on-the-go
Club Automation Software - Access Club Automation via any connected device
View 8 more
Club Automation video Club Automation Software - Leading end-to-end club management software for Tennis, Fitness and Medical Wellness clubs. Club Automation Software - Keep everyone up-to-date with the integrated scheduler. Club Automation Software - Flexible membership options customizable for every club. Club Automation Software - Integrates with many of the worlds leading software providers allowing you to build a club management system tailored to your club. Club Automation Software - A customizable home screen for POS, check-ins, rewards, staff scheduling, and more Club Automation Software - Create and organize all classes in one central location and manage while on-the-go Club Automation Software - Access Club Automation via any connected device

Features

Total features of Club Automation: 48

  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Communication Management
  • Contract/License Management
  • Customer Database
  • Customizable Reports
  • Dues Management
  • Email Management
  • Email Marketing
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Facility Scheduling
  • Inventory Management
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Payment Processing
  • Point of Sale (POS)
  • Registration Management
  • Reporting/Analytics
  • SMS Messaging
  • Self Check-in/Check-out
  • Team Management
  • Third Party Integrations
  • Visitor Management
  • Website Integration
  • Website Management

Alternatives

ACTIVE Camps

4,7
#1 Alternative to Club Automation
ACTIVE Camp Manager is a camp management solution designed to help camp organizers manage & market camp programs as...

Paramount Acceptance

4,4
#2 Alternative to Club Automation
Pulse by Paramount Acceptance is a gym management software designed to help health and fitness centers manage trainers,...

WellnessLiving

4,4
#3 Alternative to Club Automation
WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

TeamUp

4,9
#4 Alternative to Club Automation
TeamUp is a business management software designed to automate administration, scheduling, membership billing, & more...

Reviews

Overall rating

3,7 /5
(26)
Value for Money
3,6/5
Features
3,8/5
Ease of Use
4/5
Customer Support
3,7/5

Already have Club Automation?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 26
Beth V.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

The staff at Club Automation is second to none!

Reviewed on 2018/01/23

Pros

Club Automation has helped us advance in so many ways. Our fitness facility has nearly 10,000 members and this provides a fast, effective way to not only sign-up new members, but create a good environment for current members to utilize. We enjoy many features such as online sign-ups, electronic guest passes, automatic billing, and certain tracking features/reliable reports.

This has helped our staff tremendously by helping them to cut their time spent on projects down. It allows them too have more time to spend on other areas of their work duties. Another huge benefit is the fact we can log in from any computer any time, any where without having to install actual software only available on a certain number of computers!

I just asked some of my staff to tell me their favorite feature in five seconds. Here were their responses:
1. Capabilities of reports for many different circumstances whether it be corporate partners, payroll deductions, retention etc.
2. Ease of sign-ups for new members.
3. Family check ins. (When one family member scans his/her card, the rest of the family pops up on the screen and all you have to do is check the box next to their names to sign them all in!)

Members love being able to log into their account online and update their billing information, sign up for classes, swim lessons etc. and print out payment history for work reimbursement plans.

Club Automation has truly helped us take a step into the modern world of fitness software!

Cons

Club Automation is working on ways to incorporate certain features and making more customizable forms, such as additional required fields like t-shirt sizes and expediting certain updates such as reoccurring transaction features and showing certain details at check-in. Pro Rating billing is not optional with Club Automation, so that was new to us. Certain reports have great sorting features where others do not have the same capabilities. We are looking forward to these improvements being made and have confidence Club Automation will only continue to provide great service and excel in all of these areas just like they do in ALL other aspects of the software program.

Megan B.
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Thankful for Club Automation

Reviewed on 2021/12/07

Pros

Truly an all in one club management system that is easy for members and staff to use. I love that it automatically bills and withdraws payments and the booking feature for members is very helpful.

Cons

I wish there was online camp registration where we can choose what information we want to collect, what questions to ask and have parents complete it online while registration for a program (special needs, medications, allergies, ect)

Alternatives Considered

ACTIVE Camps

Reasons for Switching to Club Automation

Club Automation was a full club management system, not just for camps.
Doug F.
Overall rating
  • Industry: Sports
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

CA was purchased by Daxko and many unresolved problems after the transition.

Reviewed on 2022/01/04

Pros

We use online court reservations, resources management and POS. We have been a user since 2013 and have been very happy with the services up until late 2021.

Cons

I did not like that our permissions have been changed substantially under the new [SENSITIVE CONTENT] and working on the third trouble ticket to hopefully get resolved. They keep closing the ticket saying resolved, but they must not test as the issues are still there. We cannot change a court reservation in the past. Building up a backlog of reservations adjustments and refunds that customers have been waiting for. Making us look sloppy to our customers.

Lauren U.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

More Pros than Cons

Reviewed on 2021/12/09

Overall CA has been a good change at our business. We are still getting used to it here and we...

Overall CA has been a good change at our business. We are still getting used to it here and we definitely have some suggestions on how to make it better, but we really loving the look of it and the user friendly aspect. I would recommend checking it out if you are looking to switch software's.

Pros

First of all, the look of it caught my eye and the fact that it is very user friendly! Our old system was outdated and was not very easy on the eyes. We also love that there is a CRM system built into the software that connects to the actual Club side. That makes it very appealing to us as a business. It is also great to be able to generate PDFs super easily!

Cons

This software could use some updates on a few things that we have had a hard time working through. CA would benefit from a texting feature for the CRM, better view of the schedule of each employee for the CRM, notifications when a new online form submission comes through for a new membership, way better ease of changing forms within the system (ex: Emailing Membership Link) , Being able to add a credit that does not just apply to dues, Better ease of sending mass emails to leads who have not yet joined for the CRM, Being able to easily separate and organize non-members / guests from current members. The CRM is not the best, so we would recommend ease of connecting an outside CRM system with CA.

Michael L.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Club Automation and Bass River Tennis Club - A great partnership

Reviewed on 2017/01/18

If a half star was available, I've give 4.5 to quality, ease and functionality. We have looked at...

If a half star was available, I've give 4.5 to quality, ease and functionality. We have looked at a lot of platforms and Club Automation is clearly the best available. No question! Even in the places that I would like to see improvement, the customer service and support more than overcomes. They are fast to respond, work diligently to solve problems and don't just pay lip service to get back with answer. They do it!

Pros

It's a seamless product. From first check-in to billing and accounting, it's all right there. The customer service is above any vendor I've ever dealt with. The people behind Club Automation are what make the company so great!

Cons

The Communications Center is still a place that could be better. At least in the way we wish to use it. It is so close to being a total game changer in our business, but it is getting better. There have been some enhancements over the years and it's improving all the time.

Showing 5 reviews of 26 Read all reviews

Club Automation FAQs

Below are some frequently asked questions for Club Automation.

Club Automation offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Contact Club Automation for detailed pricing information.

Club Automation has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Club Automation supports the following languages:

English

Club Automation supports the following devices:

Android (Mobile), iPhone (Mobile)

Club Automation integrates with the following applications:

Conversica automated sales assistant, QuickBooks Online Advanced

Club Automation offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep)

Related categories

See all software categories found for Club Automation.