Hostaway
About Hostaway
Hostaway is the #1 rated and most widely-used all-in-one vacation rental software, tailor-made for tech-savvy property managers.
Our top-tier, plug-and-play integrations with all major travel platforms ensure your listings are effortlessly synchronized across Airbnb, Vrbo, Booking.com, Google, Expedia, and more.
For those ready to elevate their STR game, discover why thousands of property managers trust Hostaway to transform their vacation rental business.
Key features to help you grow your business:
- Channel Manager
- Unified Inbox
- Dynamic Pricing
- Automations
- Task Management
- Direct booking website builder and engine
- Smart lock management
- Multi-calendar
- Financial reporting
- Owner statements
- Review management
- Digital rental agreements
- User permissions
- 150+ marketplace integrations
- & so much more
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of Hostaway
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Hostaway: 136
Alternatives
Rezdy
MyRent
Tokeet
LOGIFLY
Reviews
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- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very satisfied
Reviewed on 2023/07/06
It is quite intuitive and if you have experience with other systems you adapt quickly.
It is quite intuitive and if you have experience with other systems you adapt quickly.
Pros
It is really designed for Vacation Rentals and has a very user-friendly functionality compared to other similar products. I love the functions with regard to financial reporting and owners. It's amazing.
Cons
It would be nice to be able to manage more rates in the Booking Engine and to have the possibility to translate the content ourselves as well as different languages for the system (as well as being able to change the format of the dates). The calendar and the price editing functions are good but they are missing some small details.
Alternatives Considered
Easybooking, Guesty Lite, iGMS, Hostfully Property Management Platform and LodgifyReasons for Choosing Hostaway
It was not me, but one of my clients. The main reason was that they needed a professional and "all in one" property management system.Switched From
SmoobuReasons for Switching to Hostaway
I have been following the webinars on youtube for some time now and I was particularly intrigued by the ability and desire to improve and continue to innovate.- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good, but...
Reviewed on 2024/11/11
Overall it has been good, but it has changed a lot since we first started with Hostaway. We are...
Overall it has been good, but it has changed a lot since we first started with Hostaway. We are becoming less pleased with our experience.
Pros
Has many functional features that help with operations.
Cons
Hostaway is more focused on adding additional services to sell versus improving the product they already have.
Reasons for Switching to Hostaway
It was an all-in-one product and integration with our own website.- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good but could be great! Has the potential for sure.
Reviewed on 2024/12/03
There are quite a few items that are not up to the competition but now fees are being added like...
There are quite a few items that are not up to the competition but now fees are being added like the competition.
Pros
The reservation capability and the listing building.
Cons
The new fees coming out, the accounting not being trust accounting, while this support person was fantastic - majority are not and the capabilities of the booking engine are way too limited, procedure for adding pictures is way more difficult than it has to be. Should be able to deactivate units and not have to delete them completely.
Response from Hostaway
Thank you for your feedback! We’re excited to let you know that the features you mentioned are already in progress. Feel free to reach out to our Customer Success team for more details. We’d be happy to share our product roadmap with you!
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Onboarding Expeirence with Hostaway employee [sensitive content hidden]
Reviewed on 2024/10/22
It was great and I cant believe we didn't use this software sooner. It is going to save me SO much...
It was great and I cant believe we didn't use this software sooner. It is going to save me SO much time its crazy!
Pros
I most liked the person that was given the task of the onboarding sessions with me, [sensitive content hidden]. He was SO knowledgeable about every single thing and had an answer for every single question i had
Cons
I would have like to do more than one session a week. After so many sessions they only allow for you to do one onboard session per week.
Reasons for Switching to Hostaway
Because it did exactly what we were looking for and more- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hostaway Onboarding
Reviewed on 2024/11/07
Our onboarding specialist [sensitive content hidden] has been really great helping us get everything...
Our onboarding specialist [sensitive content hidden] has been really great helping us get everything set up and answering all of our questions. Very knowledgable, helpful and freindly!
Pros
The onboarding process
Set up
Ease of use
Cons
We have not run into any issues or problems. So far we like everything about Hostaway.
Hostaway FAQs
Below are some frequently asked questions for Hostaway.Q. What type of pricing plans does Hostaway offer?
Hostaway offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
The pricing options are based on monthly or annual subscriptions. Contact Hostaway for a customized pricing plan based on the size of the business.
Q. Who are the typical users of Hostaway?
Hostaway has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Hostaway support?
Hostaway supports the following languages:
Czech, Danish, Dutch, English, French, German, Greek, Italian, Portuguese, Spanish
Q. Does Hostaway support mobile devices?
Hostaway supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Hostaway integrate with?
Hostaway integrates with the following applications:
Asana, Autohost, Beyond, Boostly, Braintree, Breezeway, ChargeAutomation, Chekin App, CloudBooks, Doinn, Duve, Google Analytics 360, Google Contacts, Google Sheets, Hopper, HostAI, HubSpot CRM, Lynx, Mailchimp, Operto, Operto Teams, PayPal, Pipedrive, PriceLabs, Properly, Salesforce Sales Cloud, SignRequest, Slack, Squarespace, StayFi, Stripe, Turnify, Turno, Vrbo, Wheelhouse, Wix, WordPress, Zapier, authorize.net, monday.com
Q. What level of support does Hostaway offer?
Hostaway offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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