--- description: Learn how Hostaway can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Hostaway Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/183/vacation-rental/software) > [Hostaway](/software/106989/hostaway) # Hostaway Canonical: https://www.getapp.za.com/software/106989/hostaway Page: 1 / 66\ Next: [Next page](https://www.getapp.za.com/software/106989/hostaway?page=2) > Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. > > Verdict: Rated **4.8/5** by 1623 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Hostaway Grow and manage bookings across major channels (Airbnb, Vrbo, Booking.com, Google) Real-time sync on availability, pricing, and calendars across all connected channels. Manage all reservations and conversations in one unified inbox. Automate 93% of repetitive guest communication with AI Replies. Increase earnings by 25%+ with Dynamic Pricing. Track performance with advanced reporting and insights. Self-serve Owner Portals and automated statements for professional, transparent owner reporting Connect your 200+ tools through powerful integrations. Create or connect your own direct booking website to cut OTA commissions Automate cleaning \& task management Industry-best mobile app for on-the-go management Support: Award winning 24/7 phone support, with help always a call away. A comprehensive Help Center for self-service. A 97%+ customer satisfaction rating. Global, multi-language team coverage for local understanding. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1623 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hostaway - **Location**: Helsinki, Finland - **Founded**: 2015 ## Commercial Context - **Pricing Details**: The pricing options are based on monthly or annual subscriptions. Contact Hostaway for a customized pricing plan based on the size of the business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 199 more ## Features - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Management - Calendar Sync - Campaign Management - Catering Management - Channel Analytics ## Integrations (59 total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... and 44 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Vacation Rental Software](https://www.getapp.za.com/directory/183/vacation-rental/software) ## Related Categories - [Hospitality Property Management Software](https://www.getapp.za.com/directory/81/hospitality-property-management/software) - [Vacation Rental Software](https://www.getapp.za.com/directory/183/vacation-rental/software) - [Channel Management Software](https://www.getapp.za.com/directory/738/channel-management/software) - [Hotel Management Software](https://www.getapp.za.com/directory/592/hotel-management/software) - [Hotel Channel Management Systems](https://www.getapp.za.com/directory/1663/hotel-channel-management/software) ## Alternatives 1. [Buildium](https://www.getapp.za.com/software/101749/buildium-property-management-software) — 4.5/5 (2234 reviews) 2. [ResMan](https://www.getapp.za.com/software/113985/resman) — 4.6/5 (602 reviews) 3. [Innago](https://www.getapp.za.com/software/2038007/innago) — 4.9/5 (535 reviews) 4. [DoorLoop](https://www.getapp.za.com/software/2044823/doorloop) — 4.8/5 (717 reviews) 5. [Guesty](https://www.getapp.za.com/software/112215/guesty) — 4.4/5 (485 reviews) ## Reviews ### "Strong Platform for Scaling Property Management" — 5.0/5 > **Duy** | *27 February 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: We’ve had a very positive experience using Hostaway to manage our growing short-term rental portfolio. As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational scalability — and Hostaway delivers on those fronts. The channel manager is reliable and integrates well with Airbnb, Vrbo, and direct booking channels. Calendar syncing has been consistent, which is critical when managing multiple properties. Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload. We especially appreciate the flexibility of the reporting features. Owner statements, revenue tracking, and payout visibility make it easier to maintain transparency with property owners. The system also integrates well with third-party tools, which allows us to build a more customized tech stack as our business grows. Customer support has been responsive and helpful when we’ve needed assistance, and the platform continues to evolve with new features that support professional property managers — not just individual hosts. Overall, Hostaway has been a strong operational backbone for scaling our short-term rental business. We would recommend it to property managers looking for a robust, growth-oriented PMS solution. > > **Cons**: One area that could be improved is the reporting and accounting depth. While the core reports work well, customizing owner statements and financial breakdowns can require extra manual work or third-party tools. Some features also have a learning curve, especially when setting up automations and integrations. Improvements in UI simplicity and more built-in accounting flexibility would make the platform even stronger. ----- ### "positive review" — 5.0/5 > **Isabel** | *27 August 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Hostaway has been a great solution for managing our bookings and properties in one place. We really like how it helps us organize reservations, booking channels, and guest communication, making everything much easier to manage. The platform has a lot of useful features and gives us a better overview of our daily operations. A special mention to \[sensitive content hidden\] , our Hostaway guide, who was absolutely amazing throughout the process\! She was incredibly helpful, patient, and always took the time to guide us through everything and answer all our questions. Her support made the onboarding experience much smoother and more enjoyable. > > **Cons**: As with any new system, there can be a bit of a learning curve at the beginning because there are so many features and settings to explore. Some things also take a little time to fully understand and set up exactly the way we want. However, whenever we needed help, we received great support, especially from \[sensitive content hidden\] , who was always there to guide us. > > Overall, we have had a very positive experience with Hostaway so far. The platform offers many useful tools for managing our properties and bookings, and we are excited to continue exploring everything it has to offer. The onboarding and support experience has been especially positive thanks to \[sensitive content hidden\] , who made a huge difference for us. She was friendly, patient, knowledgeable, and genuinely helpful throughout all our calls. We really appreciate the time and support she gave us\! ----- ### "Double booking" — 1.0/5 > **Chadd** | *24 July 2026* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: I like the platform but there are issues here. The whole point of me moving over to this platform is to avoid double bookings and I have had several since coming over here. > > **Cons**: I chose Hostaway to help manage my short-term rental business, but my experience has been disappointing. I experienced a double booking that should have been prevented by the software, resulting in the cancellation of a guest reservation. This caused unnecessary stress, affected my reputation as a host, and cost me valuable time. I expected the platform to reliably synchronize calendars and prevent booking conflicts. Unfortunately, that was not my experience. While the platform offers many features, reliability is the most important aspect of property management software, and this issue significantly impacted my business. I hope Hostaway addresses these problems so other hosts don't experience the same situation. > > The overall experience far has been poor and communication is not strong. Their go to is it will take 48 hours. ----- ### "Outstanding Onboarding & Support" — 5.0/5 > **Deidra** | *04 August 2026* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: The onboarding experience was very hands-on. \[sensitive content hidden\] was incredibly responsive and always made himself available whenever I had questions. We scheduled Zoom calls as often as needed, and I could come prepared with a list of questions each time. He would either share his screen to walk me through exactly how to do something or jump in and help configure features when needed. That level of support made a huge difference, especially while setting up eight listings. I never felt like I was left to figure things out on my own. > > **Cons**: The initial setup is definitely time-consuming, especially when you're migrating multiple properties. Creating listings, booking links, automations, and getting everything configured takes a significant amount of work. That isn't really a Hostaway issue as much as it's the nature of setting up a property management system. Once everything is in place, though, it feels well worth the effort. > > Overall, my experience has been very positive. While there was a learning curve during the setup process, working through each property helped me become familiar with the platform and where everything is located. I now feel confident managing my listings going forward. Having such great onboarding support made the transition much smoother, and I'm excited to start using Hostaway as our primary property management system. ----- ### "Outstanding Platform Backed by Exceptional Support" — 5.0/5 > **Ena** | *13 August 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The support, especially C@rlito. He has been helping us with ongoing and sometimes very complex issues for months, and he is always patient, knowledgeable, responsive, and determined to find a solution. He genuinely goes above and beyond and makes a huge difference in our experience with Hostaway. > > **Cons**: Some technical issues can take time to resolve, especially when multiple integrations are involved. However, having someone like C@rlito who stays engaged and follows through makes the process much easier. > > Overall, our experience with Hostaway has been very positive. The platform is powerful and works well for managing our growing portfolio, but the support is what really stands out. C@rlito has been an incredible resource for our team—he knows his stuff, takes ownership of issues, and never makes us feel like we're just being passed from one person to another. He is truly an asset to Hostaway and deserves a lot of recognition for the support he provides. ----- Page: 1 / 66\ Next: [Next page](https://www.getapp.za.com/software/106989/hostaway?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/106989/hostaway) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data