About Hostaway

Hostaway is the #1 rated and fastest growing all-in-one vacation rental software for property managers who want to get more bookings with less hassle.

Designed to automate and optimize all aspects of your operations, Hostaway centralizes your business in one place for effortless end-to-end property management.

We have top-status, plug-and-play integrations with all major travel platforms, so you can easily and reliably synchronize your listings across channels like Airbnb, Vrbo, Booking.com, Google, Expedia, and more.

Ready to go pro? Learn why thousands of property managers are using Hostaway to take their vacation rental business to the next level, and will help you:

-Increase profitability and occupancy through multi-channel distribution, dynamic pricing and your own direct booking site.

-Save time and do more with less using Hostaway’s intuitive automation features.

-Scale your portfolio faster with Hostaway’s growth-focused marketing tools and pricing.

-Experience peace of mind and elevate professionalism with error-reducing notifications and templates.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Hostaway

  • Users can manage multiple channels, including Airbnb, Booking.com, TripAdvisor, and Expedia, with calendar updates, bookings, availability, rates, and more synchronized across all channels.

  • Direct bookings can be entered by users in the Hostaway dashboard, and dates can also be manually blocked across all channels.

  • Users can send messages directly to Airbnb guests by mobile app and to other guests using the guest email. All messages are collected by one unified mailbox.

  • Emails can be sent to guests, with the option to create templates and automate booking, arrival, pre-stay, and after check-out emails.

  • Custom property websites, with booking request and payment processing capabilities, can be created with Hostaway, enabling users to accept bookings directly from guests.

  • Unlimited team members can be added to the software to assign them tasks to and give restricted access based on profile. For example the cleaners have access to calendar and tasks but no financial details, the bookkeeper have complete view on the finance part of the business and the property owner have access to only it's own listing details.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

    Supported Languages

    Czech, Danish, Dutch, English, French and 4 others

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Images

    Hostaway Software - Hostaway is the market leading all-in-one tool for vacation rental property managers. The powerful PMS and Channel Manager gives you all the tools to automate and manage marketing, reporting, communication, payments, cleanings, pricing and staff.
    Hostaway Software - Hostaway is the market leading tool for vacation rental property managers. Manage maintenance, cleaning, setup schedules and assign tasks easily. Reports are available for performance reviews, and you can attach photos to using the mobile app!
    Hostaway Software - Hostaway is the market leading tool for vacation rental property managers. Manage your own finances and those of property owners in one place, to ensure you can keep growing your vacation rental business by following performance metrics!
    Hostaway Software - Hostaway is the market leading tool for vacation rental property managers. Manage maintenance, cleaning, setup schedules and assign tasks easily. Reports are available for performance reviews, and you can attach photos to using the mobile app!
    Hostaway Software - Hostaway is the market leading tool for vacation rental property managers. Automate messages regarding check-in, check-out, guest screening, payments and upsell services, using the native interface of Airbnb, email, text messages or Whatsapp.
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    Hostaway video
    Hostaway video
    Hostaway Software - Hostaway is the market leading all-in-one tool for vacation rental property managers. The powerful PMS and Channel Manager gives you all the tools to automate and manage marketing, reporting, communication, payments, cleanings, pricing and staff.
    Hostaway Software - Hostaway is the market leading tool for vacation rental property managers. Manage maintenance, cleaning, setup schedules and assign tasks easily. Reports are available for performance reviews, and you can attach photos to using the mobile app!
    Hostaway Software - Hostaway is the market leading tool for vacation rental property managers. Manage your own finances and those of property owners in one place, to ensure you can keep growing your vacation rental business by following performance metrics!
    Hostaway Software - Hostaway is the market leading tool for vacation rental property managers. Manage maintenance, cleaning, setup schedules and assign tasks easily. Reports are available for performance reviews, and you can attach photos to using the mobile app!
    Hostaway Software - Hostaway is the market leading tool for vacation rental property managers. Automate messages regarding check-in, check-out, guest screening, payments and upsell services, using the native interface of Airbnb, email, text messages or Whatsapp.

    Features

    Total features of Hostaway: 127

    • API
    • Access Controls/Permissions
    • Accounting
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Management
    • Availability Indicator
    • Availability Management
    • Billing & Invoicing
    • Billing Rate Management
    • Booking Management
    • Booking Notes
    • Built-in Accounting
    • CRM
    • Calendar Management
    • Calendar Sync
    • Campaign Management
    • Catering Management
    • Channel Analytics
    • Channel Management
    • Collaboration Tools
    • Commission Management
    • Communication Management
    • Contact Management
    • Content Management
    • Credit Card Processing
    • Customer Database
    • Customer History
    • Customer Support
    • Customizable Branding
    • Customizable Fields
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Data Synchronization
    • Discount Management
    • Document Management
    • Drag & Drop
    • Dynamic Pricing
    • Electronic Payments
    • Email Management
    • Email Templates
    • Employee Management
    • Event Calendar
    • Expense Tracking
    • Extended Stay
    • Financial Reporting
    • For Vacation Rentals
    • Front Desk Management
    • GDS/OTA Integration
    • Guest Check-in/Check-out
    • Guest Communications
    • Guest Experience Management
    • Guest Tracking
    • Housekeeping Management
    • Inbox Management
    • Incentive Management
    • Inventory Control
    • Inventory Management
    • Inventory Tracking
    • Invoice Management
    • Lead Management
    • Listing Management
    • Loyalty Program
    • Maintenance Management
    • Maintenance Scheduling
    • Marketing Automation
    • Mobile Access
    • Multi-Channel Campaigns
    • Multi-Channel Distribution
    • Multi-Channel Management
    • Multi-Channel Marketing
    • Multi-Channel Sync
    • Multi-Currency
    • Multi-Language
    • Multi-Location
    • Multi-Property
    • Occupancy Management
    • Online Booking
    • Online Payments
    • Opportunity Management
    • Order Management
    • Owner Statements
    • Partner Management
    • Partner Portal
    • Payment Processing
    • Performance Metrics
    • Pipeline Management
    • Point of Sale (POS)
    • Price/Margin Management
    • Promotions Management
    • Property Database
    • Property Management
    • Rate Management
    • Ratings/Reviews
    • Real Time Analytics
    • Real Time Data
    • Real Time Notifications
    • Real Time Updates
    • Referral Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Reservations Management
    • Restriction Management
    • Revenue Management
    • Reviews Management
    • Room Booking
    • Room Inventory
    • SMS Messaging
    • Sales Reports
    • Search/Filter
    • Short/Long Term Rental
    • Single Property
    • Spa/Activity Management
    • Task Management
    • Template Management
    • Tenant Portal
    • Third Party Booking
    • Third Party Integrations
    • Transaction History
    • User Management
    • Website Integration
    • Website Management
    • Work Order Management
    • Workflow Management

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    Reviews

    Overall rating

    4,7 /5
    (800)
    Value for Money
    4,6/5
    Features
    4,7/5
    Ease of Use
    4,6/5
    Customer Support
    4,7/5

    Already have Hostaway?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 800
    Anastasiia
    Anastasiia
    Overall rating
    • Industry: Real Estate
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    We are absolutely thrilled to join the Hostaway family

    Reviewed on 2023/06/16

    Pros

    We love how intuitive it is to use it. The onboarding process is very easy to follow and [sensitive content hidden] from Onboarding Team has been absolutely amazing! The integration of the OTAs has been instant, the payment system is great, the booking engine seems quite easy to use too. We've been using it for less than a month but it is already saving us so much time with the automation of all the processes.

    Cons

    So far, the only issue we have is that there is no way to tag the apartments or mark the reservations with a tag/note "early check-in" or "luggage drop off" in the App so our team can be notified, can easily see the changes and prioritize cleaning of those apartments. That would be a brilliant addition in the future!

    Alternatives Considered

    Guesty For Hosts

    Reasons for Switching to Hostaway

    The price, clear communication, very structured emails and amazing Sales Team.
    Tony
    Overall rating
    • Industry: Hospitality
    • Company size: 2–10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Useful software & great customer service

    Reviewed on 2024/02/02

    Pros

    onboarding was smooth and having a dedicated person helped

    Cons

    nothing, everything is done very well. relatively easy to use

    Alternatives Considered

    Guesty For Hosts

    Reasons for Switching to Hostaway

    this was rated a bit better by online reviews. both would have been fine.
    Raymond
    Overall rating
    • Industry: Airlines/Aviation
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Hostaway, Airbnb, VRBO

    Reviewed on 2024/02/12

    Pros

    Ease of use for multiple properties and channels.

    Cons

    Wish it managed taxes with the state and county.

    Carrie
    Overall rating
    • Industry: Hospitality
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Horrible Customer Service

    Reviewed on 2024/02/14

    Pros

    The initial onboarding process went well. I have never had an issue with double bookings and the automated messaging is really helpful.

    Cons

    Customer service is basically non-existent. If you call about an issue they will tell you a specialist will get back to you and then they never do. If you are a property manager with multiple owners PLEASE do not use this software. The financial reporting and owner statement piece is a wreck and you will spend hours trying to work it out every month with absolutely no help.

    Willem Hendrik
    Overall rating
    • Industry: Hospitality
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Hostaway stands out!

    Reviewed on 2023/11/17

    Hostaway is a superior system and improving all the time further. Onboarding sessions are really...

    Hostaway is a superior system and improving all the time further. Onboarding sessions are really helpfull too. Really recommended!

    Pros

    Great functionality, intuitive, great support. [sensitive content hidden] are heroes!
    Also the fact that Hostaway is constantly adding new and/ or improved functionality.

    Cons

    Not really much, everything is working well.

    Alternatives Considered

    Guesty

    Reasons for Choosing Hostaway

    Apart from a channel manager, I was looking for a Property Management System. Hostaway contains both and is very advanced.

    Switched From

    Rentals United

    Reasons for Switching to Hostaway

    Hostaway seemed more specialised in my market, and also woth the recent funding with USD 175 mio is well positioned for the future.
    Showing 5 reviews of 800 Read all reviews

    Hostaway FAQs

    Below are some frequently asked questions for Hostaway.

    Hostaway offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    Hostaway offers different pricing options based on monthly subscriptions. Contact us for your own customized pricing plan based on your needs.

    Hostaway has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Hostaway supports the following languages:

    Czech, Danish, Dutch, English, French, German, Greek, Portuguese, Spanish

    Hostaway supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Hostaway integrates with the following applications:

    Asana, Autohost, Beyond, Braintree, Breezeway, ChargeAutomation, Chekin App, CloudBooks, Doinn, Duve, Google Analytics 360, Google Contacts, Google Sheets, HubSpot CRM, Lynx, Mailchimp, Operto Connect, Operto Teams, PayPal, Pipedrive, PriceLabs, Properly, QuickBooks, Salesforce Sales Cloud, SignRequest, Slack, Squarespace, Stripe, Turnify, Turno, Vrbo, Wheelhouse, Wix, WordPress, Zapier, authorize.net, monday.com

    Hostaway offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Hostaway.