PetLinx

4.6 (100)
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Grooming, boarding kennel & cattery, doggy daycare software

About PetLinx

PetLinx is a business management software for pet care companies which offer pet grooming, boarding, or dog daycare services, which includes tools for managing clients, bookings and appointments, services, customer credit, reporting, and more. The modular system allows users to select whether they require tools for managing grooming, boarding, or daycare, or any combination of these.

With PetLinx, users can maintain detailed records of clients, pets, bookings and appointments, invoices, payments, business contacts, employees, and retail products. Users can track pets’ registration and microchip numbers, vaccination records, weights, behavioral attributes, and more. Information can be found using any combination of search criteria, such as client name, pet name, and phone number. Letters and invoices can be created with custom branding, and emails or text messages can be sent out in bulk to clients. Users can also generate a range of standard reports, and customize these as necessary.

The grooming module in PetLinx enables users to create and manage grooming appointments, with the ability to setup multiple services and charging options, and visit recurrence periods for automatic appointment creation. Individual groomers can define their own working hours and daily appointment limits, and a range of grooming services can be setup, such as summer, winter, and show styles. For companies offering boarding services, tools include a drag-and-drop schedule manager with color-coded bookings, automatic charge adjustment based on booking length, season, or number of pets, and the ability to add details including medications, feeding, and specific activities to bookings. The daycare module allows users to sell prepaid credits to clients, and track prepaid credit status, with automatic prompts when customers are running low on credits. Bookings can also be setup to repeat weekly on specific days, with personalized services for pets.


Key benefits of PetLinx

  • Drag-and-drop booking calendars enable users to manage groom, daycare, and boarding schedules, with options for recurring appointments, automatic charge calculations, client or pet notes, and more.

  • Individual groomers can define their own working hours and daily appointment limits, and multiple different grooming services or styles can be defined for each pet, such as summer, winter, and show styles.

  • Reminders are generated and sent to customers for upcoming appointments, and users can also send out vaccination reminders and cards for pets’ birthdays via SMS, email, or physical mail.

  • Customers can purchase prepaid credit to pay ahead of time for multiple bookings, and users can track customer credit statuses and prompt customers to purchase additional credit when they are running low.

  • A range of standard reports are built into PetLinx, and users can customize any report using the report editor, and export invoices, services, products, customers, and vendors to QuickBooks.

  • Images

    PetLinx Software - Record full information of your Customers, Pets, Bookings, Invoices and Payments, Retail Products, Business Contacts, and Employees.
    PetLinx Software - View your grooming workload at a glance by day, week, work week, or month.  Drag and drop to change a booking date, time, or groomer.
    PetLinx Software - Quickly create grooming bookings with multiple service and charging options.  Auto-create future bookings based on customer visit recurrence periods.
    PetLinx Software - View boarding bookings quickly for any date. Color-coded bookings easily identify check ins, check outs, occupied and full runs.  Drag and drop to change booking dates or runs.
    PetLinx Software - Add details of any specific activities, feeding, and medications to a boarding booking and have the charges automatically calculated.
    PetLinx Software - Manage your daycare bookings in either a daily or work week view, grouped by the daycare groups that you define. Be alerted to customers or pets with warnings or customers that are running low on credit.
    PetLinx Software - Create detailed daycare bookings that can be set to automatically repeat every week on specific days with personalized services.
    PetLinx Software - The BookMy.Pet online portal is branded with all your business contact information including your logo, and enables your customers to keep their pet details up to date and make booking requests.
    View 9 more
    PetLinx video
    PetLinx Software - Record full information of your Customers, Pets, Bookings, Invoices and Payments, Retail Products, Business Contacts, and Employees.
    PetLinx Software - View your grooming workload at a glance by day, week, work week, or month.  Drag and drop to change a booking date, time, or groomer.
    PetLinx Software - Quickly create grooming bookings with multiple service and charging options.  Auto-create future bookings based on customer visit recurrence periods.
    PetLinx Software - View boarding bookings quickly for any date. Color-coded bookings easily identify check ins, check outs, occupied and full runs.  Drag and drop to change booking dates or runs.
    PetLinx Software - Add details of any specific activities, feeding, and medications to a boarding booking and have the charges automatically calculated.
    PetLinx Software - Manage your daycare bookings in either a daily or work week view, grouped by the daycare groups that you define. Be alerted to customers or pets with warnings or customers that are running low on credit.
    PetLinx Software - Create detailed daycare bookings that can be set to automatically repeat every week on specific days with personalized services.
    PetLinx Software - The BookMy.Pet online portal is branded with all your business contact information including your logo, and enables your customers to keep their pet details up to date and make booking requests.

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    Reviews

    Overall rating

    4.5 /5
    (100)
    Value for Money
    4.4/5
    Features
    4.4/5
    Ease of Use
    4.3/5
    Customer Support
    4.6/5

    Already have PetLinx?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 100
    Samantha
    Samantha
    Overall rating
    • Industry: Consumer Services
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Out of many softwares, this one exceededs

    Reviewed on 2018/11/30

    Pros

    Super easy to use and understable.
    Also like the ability for growth.

    Cons

    Customer service lags a little.
    My opinion it could be bettered.

    Michele
    Overall rating
    • Industry: Veterinary
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 7.0 /10

    Petlinx review

    Reviewed on 2022/05/02

    good

    good

    Pros

    cost was cheaper then previously used software

    Cons

    certain features for multiple groomers not available

    Alternatives Considered

    Kennel Connection

    Reasons for Choosing PetLinx

    opened own business and cost was cheaper

    Switched From

    Kennel Connection

    Reasons for Switching to PetLinx

    cost

    Response from Software Revolutions

    Thank you for your review Michele, feel free to reach out to us with more detail on the extra groomer features you're after. and we'll see if we can help :-)

    Julie
    Overall rating
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Petlinx Review by Tiptree

    Reviewed on 2016/07/13

    Petlinx was installed when I bought the business. I have submitted various suggestions and advised...

    Petlinx was installed when I bought the business. I have submitted various suggestions and advised when options not working

    Pros

    Nothing stands out as a winning feature

    Cons

    The data from the dog and booking is not printable as a booking form . This still needs to be done manually

    Response from Software Revolutions

    Hi Julie, with regards to printing out the dog and booking - the Booking Card report in the Boarding Calendar provides you this information. Please get in touch if you need help with this :-)

    GINGAT
    Overall rating
    • Industry: Farming
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Simple, stable and reliable !

    Reviewed on 2016/06/19

    We were looking for a simple but modern software for our boarding,
    we live in France and we found...

    We were looking for a simple but modern software for our boarding,
    we live in France and we found many sharewares, many outdated softwares that use old technology and without support.
    Then we tried PetLinx, we we're a little afraid to use an US program because US is not our main language but we were pleased to see that a French translation is provided.

    Installation is really easy and the software is updated regulary, really simple to use but powerfull, without fancy gadgets that may overload the software.

    Pros

    -Updates, this software is updated regulary
    -Tech support is really fast and open to suggestions to improve the software
    -Really stable
    -Simple and fast to use, i can add a new client and reservation in less than 1mn
    -Report builder is powerfull
    -Full demo version available

    Cons

    -French translation can be better (but useable)
    -The main view (calendar) may be more customisable (eg box1,box2 with blue background color, box3,box4 with green background color ..)

    Response from Software Revolutions

    Merci beaucoup Florent! We really appreciate your great review, and are glad you have found PetLinx to your liking. French is not our first language so please feel free to send through details to us of where the translation is not quite right, and we will get it fixed. Merci encore :-)

    Rebecca
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: Self Employed
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Functional pet hotel software.

    Reviewed on 2019/05/06

    Pros

    The software makes my administration easier, especially for the accounting part. It saves time and money.

    Cons

    I find the forms and documents very difficult to adjust and almost impossible to design yourself. Customized forms are very expensive for small businesses. I try to come by with the available forms, but they are often not optimal for my business.
    As I only use the pet hotel part there are frequent updates that are of no use to me and in that case the yearly fee for updates and service is quite expensive for the use I get out of it.

    Response from Software Revolutions

    Thank you for your review Rebecca! We're glad it's making a positive difference for your business. I believe you're referring to customizing the built-in reports, for which we supply a report editor. While it is a full-featured tool with a ton of features, to do common tasks like add/remove fields or change fonts or labels it is quite simple to do. We'll be happy to give you a quick training session on using it if you like?
    As you use the boarding module there will be some updates that only contain grooming or daycare related fixes. In these cases you can choose to not install these updates.
    Dank je :-)

    Showing 5 reviews of 100 Read all reviews

    PetLinx FAQs

    Below are some frequently asked questions for PetLinx.

    PetLinx offers the following pricing plans:

    • Starting from: US$39.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Desktop edition starts at $35 per month, Cloud edition starts at $53 per month, when paid via annual subscription.

    PetLinx has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    PetLinx supports the following languages:

    Dutch, English, French, German

    PetLinx supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    PetLinx integrates with the following applications:

    Global Payments Integrated, Gmail, TSYS Merchant Solutions

    PetLinx offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for PetLinx.