About PetLinx

PetLinx is a business management software for pet care companies which offer pet grooming, boarding, or dog daycare services, which includes tools for managing clients, bookings and appointments, services, customer credit, reporting, and more. The modular system allows users to select whether they require tools for managing grooming, boarding, or daycare, or any combination of these.

With PetLinx, users can maintain detailed records of clients, pets, bookings and appointments, invoices, payments, business contacts, employees, and retail products. Users can track pets’ registration and microchip numbers, vaccination records, weights, behavioral attributes, and more. Information can be found using any combination of search criteria, such as client name, pet name, and phone number. Letters and invoices can be created with custom branding, and emails or text messages can be sent out in bulk to clients. Users can also generate a range of standard reports, and customize these as necessary.

The grooming module in PetLinx enables users to create and manage grooming appointments, with the ability to setup multiple services and charging options, and visit recurrence periods for automatic appointment creation. Individual groomers can define their own working hours and daily appointment limits, and a range of grooming services can be setup, such as summer, winter, and show styles. For companies offering boarding services, tools include a drag-and-drop schedule manager with color-coded bookings, automatic charge adjustment based on booking length, season, or number of pets, and the ability to add details including medications, feeding, and specific activities to bookings. The daycare module allows users to sell prepaid credits to clients, and track prepaid credit status, with automatic prompts when customers are running low on credits. Bookings can also be setup to repeat weekly on specific days, with personalized services for pets.

Pricing starting from:

US$39,00/month

  • Free Trial
  • Subscription
View Pricing Plans

Key benefits of PetLinx

  • Drag-and-drop booking calendars enable users to manage groom, daycare, and boarding schedules, with options for recurring appointments, automatic charge calculations, client or pet notes, and more.

  • Individual groomers can define their own working hours and daily appointment limits, and multiple different grooming services or styles can be defined for each pet, such as summer, winter, and show styles.

  • Reminders are generated and sent to customers for upcoming appointments, and users can also send out vaccination reminders and cards for pets’ birthdays via SMS, email, or physical mail.

  • Customers can purchase prepaid credit to pay ahead of time for multiple bookings, and users can track customer credit statuses and prompt customers to purchase additional credit when they are running low.

  • A range of standard reports are built into PetLinx, and users can customize any report using the report editor, and export invoices, services, products, customers, and vendors to QuickBooks.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, Germany, United Kingdom, Mexico, United States

    Supported Languages

    Dutch, English, French, German, Portuguese, Spanish

    Pricing starting from:

    US$39,00/month

    • Free Trial
    • Subscription
    View Pricing Plans

    Images

    Pet records enable users to record each pet's vaccinations, temper, attributes, notes, and more
    The grooming calendar alerts users any warnings associated with the pet that is booked in
    Multiple grooming services can be setup for different styles or pet sizes
    Individual groomers can manage their own working hours and daily appointment limits
    Users can drag-and-drop bookings on the boarding calendar
    In the daycare module, users can sell prepaid credits to customers
    Users can customize the appearance of PetLinx with a range of built-in skins
    Custom invoices can be created for services and emailed or sent to clients
    Customer payments can be tracked in PetLinx
    PetLinx integrates with QuickBooks, enabling the export of data to users' accounting system
    View 11 more
    PetLinx video
    PetLinx screenshot: Pet records enable users to record each pet's vaccinations, temper, attributes, notes, and more PetLinx screenshot: The grooming calendar alerts users any warnings associated with the pet that is booked in PetLinx screenshot: Multiple grooming services can be setup for different styles or pet sizes PetLinx screenshot: Individual groomers can manage their own working hours and daily appointment limits PetLinx screenshot: Users can drag-and-drop bookings on the boarding calendar PetLinx screenshot: In the daycare module, users can sell prepaid credits to customers PetLinx screenshot: Users can customize the appearance of PetLinx with a range of built-in skins PetLinx screenshot: Custom invoices can be created for services and emailed or sent to clients PetLinx screenshot: Customer payments can be tracked in PetLinx PetLinx screenshot: PetLinx integrates with QuickBooks, enabling the export of data to users' accounting system

    Features

    Total features of PetLinx: 39

    • Accounting Integration
    • Ad hoc Reporting
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Automated Scheduling
    • Availability Management
    • Billing & Invoicing
    • Booking Management
    • Calendar Management
    • Client Management
    • Commission Management
    • Confirmation/Reminders
    • Customer Database
    • Customer History
    • Customer Management
    • Customizable Reports
    • Customizable Templates
    • Document Templates
    • Drag & Drop
    • Email Management
    • Email Templates
    • Inventory Management
    • Invoice Management
    • Mobile Grooming
    • Pet Birthday Tracking
    • Pet Grooming
    • Photo Management
    • Point of Sale (POS)
    • QuickBooks Integration
    • Recurring Appointments
    • Recurring Tasks
    • Reminders
    • SMS Messaging
    • Search/Filter
    • Service Catalog
    • Staff Management
    • Template Management
    • User Management

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    Reviews

    Overall rating

    4,6 /5
    (97)
    Value for Money
    4,4/5
    Features
    4,4/5
    Ease of Use
    4,3/5
    Customer Support
    4,7/5

    Already have PetLinx?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 97
    Sandra B.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Adaptability and value. After a year and half, we are very happy and satisfied with the...

    Reviewed on 2018/05/11

    Pros

    Best features are flexibility, value and service. Pet care is very often a small business that is highly individualized. Having a program that can be purchased in sections (boarding, daycare, grooming) and then having a good amount of flexibility within the program to adapt to each business is a good thing. The entire program is a good value and can be purchased outright with just service as an annual investment. The service is outstanding and responsive.

    Cons

    The manual is the weakest. The manual is there as well as "help on this page". However, the help index rarely seems to actually help and most explanations are brief. Sometimes you need the long version!

    Response from Software Revolutions

    Thanks for your great review Sandra, we really value having you as a customer and appreciate your suggestions which are always helpful :-).

    Anne H.
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    PetLinx....... in a word GREAT!

    Reviewed on 2019/12/01

    This software is a reliable and easy to use product and, we believe, good value for money. It will...

    This software is a reliable and easy to use product and, we believe, good value for money. It will take a lot to beat it.

    Pros

    Easy to use, clear instructions, easy to transition to, fabulous timely personal support, and not a "static" product - [SENSITIVE CONTENT HIDDEN] and his team continue to improve, build and refine the software to include wants and needs of its users.

    Cons

    I would love more financial type reports without having to upload to my accounting programme.

    Response from Software Revolutions

    Thanks so much Anne, it's been our pleasure to have you as our customer :-)

    Ashley H.
    Overall rating
    • Industry: Hospitality
    • Company size: 2-10 Employees
    • Used Other for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    PetLinx Review.

    Reviewed on 2021/03/04

    Overall I thought the customer service has been great. We haven't been able to really use Petlinx...

    Overall I thought the customer service has been great. We haven't been able to really use Petlinx to its full potential yet but when we finally switch over I am confident it will meet our needs.

    Pros

    It is customizable to your needs and the customer service has been very helpful.

    Cons

    Took a little time to get used to. We're still working on how to set up diet sheets like we'd like them.

    Response from Software Revolutions

    Thank you Ashley for your great review, and we're glad you've found our customer service has been helpful, we aim to please :-). If you need any help with anything as you transition across feel free to reach out.

    Verified Reviewer
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    There are a lot of updates that could be & someone in the industry should be consulted

    Reviewed on 2017/11/01

    used as our schedule for bookings

    used as our schedule for bookings

    Pros

    layout and colorful design and ability to add multiple employees to the calendar as well as the right click and drop down boxes i also like that it integrates so well with cayan also the ability to make dtailed groom notes on every dog

    Cons

    unable to split tips between a bather and groomer on the same transaction a handful of technical glitches and i feel like an industry professional should be consulted on future updates

    Response from Software Revolutions

    As this reviewer has chosen to keep their details private we can't verify that they are an actual customer, but it does appear suspicious and we have asked Capterra to remove it. A strange comment that we need to consult an "industry professional", we would like to think our customers that we interact with on a daily basis are industry professionals :-)

    Dawn B.
    Overall rating
    • Industry: Veterinary
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great software

    Reviewed on 2021/01/07

    Great software. Great customer service. They are always working on improvements which is great.

    Great software. Great customer service. They are always working on improvements which is great.

    Pros

    Easy to use. Really like the reports for accounting purposes.

    Cons

    They have an app that they are working on. Right now I have crashing problems.

    Response from Software Revolutions

    Thanks for your great review Dawn! With regards to the mobile app you may be using an early version of it, please ensure you install the latest update to resolve this.

    Showing 5 reviews of 97 Read all reviews

    PetLinx FAQs

    Below are some frequently asked questions for PetLinx.

    PetLinx offers the following pricing plans:

    • Starting from: US$39,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Installed editions start from $499 as a one off purchase, or $39 on a monthly subscription. Cloud edition starts at $59 per month for the first module and user.

    We do not have any information about PetLinx features

    PetLinx has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    PetLinx supports the following languages:

    Dutch, English, French, German, Portuguese, Spanish

    PetLinx supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    PetLinx integrates with the following applications:

    Cayan, QuickBooks Online Advanced

    PetLinx offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, Chat

    Related categories

    See all software categories found for PetLinx.