PetLinx

About PetLinx
PetLinx is a business management software for pet care companies which offer pet grooming, boarding, or dog daycare services, which includes tools for managing clients, bookings and appointments, services, customer credit, reporting, and more. The modular system allows users to select whether they require tools for managing grooming, boarding, or daycare, or any combination of these.
With PetLinx, users can maintain detailed records of clients, pets, bookings and appointments, invoices, payments, business contacts, employees, and retail products. Users can track pets’ registration and microchip numbers, vaccination records, weights, behavioral attributes, and more. Information can be found using any combination of search criteria, such as client name, pet name, and phone number. Letters and invoices can be created with custom branding, and emails or text messages can be sent out in bulk to clients. Users can also generate a range of standard reports, and customize these as necessary.
The grooming module in PetLinx enables users to create and manage grooming appointments, with the ability to setup multiple services and charging options, and visit recurrence periods for automatic appointment creation. Individual groomers can define their own working hours and daily appointment limits, and a range of grooming services can be setup, such as summer, winter, and show styles. For companies offering boarding services, tools include a drag-and-drop schedule manager with color-coded bookings, automatic charge adjustment based on booking length, season, or number of pets, and the ability to add details including medications, feeding, and specific activities to bookings. The daycare module allows users to sell prepaid credits to clients, and track prepaid credit status, with automatic prompts when customers are running low on credits. Bookings can also be setup to repeat weekly on specific days, with personalized services for pets.
Key benefits of PetLinx
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Reviews
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- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Out of many softwares, this one exceededs
Reviewed on 2018/11/30
Pros
Super easy to use and understable.
Also like the ability for growth.
Cons
Customer service lags a little.
My opinion it could be bettered.
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Petlinx review
Reviewed on 2022/05/02
good
good
Pros
cost was cheaper then previously used software
Cons
certain features for multiple groomers not available
Alternatives Considered
Kennel ConnectionReasons for Choosing PetLinx
opened own business and cost was cheaperSwitched From
Kennel ConnectionReasons for Switching to PetLinx
costResponse from Software Revolutions
Thank you for your review Michele, feel free to reach out to us with more detail on the extra groomer features you're after. and we'll see if we can help :-)
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Petlinx Review by Tiptree
Reviewed on 2016/07/13
Petlinx was installed when I bought the business. I have submitted various suggestions and advised...
Petlinx was installed when I bought the business. I have submitted various suggestions and advised when options not working
Pros
Nothing stands out as a winning feature
Cons
The data from the dog and booking is not printable as a booking form . This still needs to be done manually
Response from Software Revolutions
Hi Julie, with regards to printing out the dog and booking - the Booking Card report in the Boarding Calendar provides you this information. Please get in touch if you need help with this :-)
- Industry: Farming
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Simple, stable and reliable !
Reviewed on 2016/06/19
We were looking for a simple but modern software for our boarding,
we live in France and we found...
We were looking for a simple but modern software for our boarding,
we live in France and we found many sharewares, many outdated softwares that use old technology and without support.
Then we tried PetLinx, we we're a little afraid to use an US program because US is not our main language but we were pleased to see that a French translation is provided.
Installation is really easy and the software is updated regulary, really simple to use but powerfull, without fancy gadgets that may overload the software.
Pros
-Updates, this software is updated regulary
-Tech support is really fast and open to suggestions to improve the software
-Really stable
-Simple and fast to use, i can add a new client and reservation in less than 1mn
-Report builder is powerfull
-Full demo version available
Cons
-French translation can be better (but useable)
-The main view (calendar) may be more customisable (eg box1,box2 with blue background color, box3,box4 with green background color ..)
Response from Software Revolutions
Merci beaucoup Florent! We really appreciate your great review, and are glad you have found PetLinx to your liking. French is not our first language so please feel free to send through details to us of where the translation is not quite right, and we will get it fixed. Merci encore :-)
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Functional pet hotel software.
Reviewed on 2019/05/06
Pros
The software makes my administration easier, especially for the accounting part. It saves time and money.
Cons
I find the forms and documents very difficult to adjust and almost impossible to design yourself. Customized forms are very expensive for small businesses. I try to come by with the available forms, but they are often not optimal for my business.
As I only use the pet hotel part there are frequent updates that are of no use to me and in that case the yearly fee for updates and service is quite expensive for the use I get out of it.
Response from Software Revolutions
Thank you for your review Rebecca! We're glad it's making a positive difference for your business. I believe you're referring to customizing the built-in reports, for which we supply a report editor. While it is a full-featured tool with a ton of features, to do common tasks like add/remove fields or change fonts or labels it is quite simple to do. We'll be happy to give you a quick training session on using it if you like?
As you use the boarding module there will be some updates that only contain grooming or daycare related fixes. In these cases you can choose to not install these updates.
Dank je :-)
PetLinx FAQs
Below are some frequently asked questions for PetLinx.Q. What type of pricing plans does PetLinx offer?
PetLinx offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Subscription
- Free Trial: Available
Desktop edition starts at $35 per month, Cloud edition starts at $53 per month, when paid via annual subscription.
Q. Who are the typical users of PetLinx?
PetLinx has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does PetLinx support?
PetLinx supports the following languages:
Dutch, English, French, German
Q. Does PetLinx support mobile devices?
PetLinx supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does PetLinx integrate with?
PetLinx integrates with the following applications:
Global Payments Integrated, Gmail, TSYS Merchant Solutions
Q. What level of support does PetLinx offer?
PetLinx offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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