
About Referral Rock
Get more customers with best-in-class referral marketing software that works alongside your business. Automate the ask, nurture multiple shares, align incentives, convert to sales, then repeat for a viral self-feeding referral program.
Run refer a friend, influencer, and partner programs for any business (not just e-commerce) and maximize your word of mouth referrals through referral program software that fits your business.
Your brand, your voice, your incentive structure, and your rewards all integrated with your systems and business processes.
Our goal is that you're not in our platform every day and that your word of mouth runs on autopilot so you can kick back and relax and watch your referrals roll in. We make it easy to set up and avoid the biggest mistakes in referral marketing with built-in best practices and real-time audits to make sure you're program is performing to it's potential.
Pricing starting from:
US$200,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Referral Rock
Key benefits of Referral Rock
Devices
Business size
Markets
Australia, Canada, United Kingdom, United States
Supported Languages
English
Pricing starting from:
US$200,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Referral Rock
Images







Features
Total features of Referral Rock: 49
Alternatives
SaaSquatch

ReferralCandy

Mention Me

Boon

Reviews
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- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
The team is amazing. I'm far from a computer wizard. They have made it super easy.
Reviewed on 2018/01/09
Pros
Ease of use, Referral system on steroids, Setup in min, Most important it's affordable, Great tech support, Great setup support.
Cons
It's not really a con but better artwork would be nice. But you have the option to upload your own work.
Response from Referral Rock Software
Thanks for the feedback Brett. We have some new layouts coming out in the next few months with better graphics and styles.
- Industry: Mechanical or Industrial Engineering
- Company size: 51-200 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding customer service
Reviewed on 2020/03/03
Our overall experience has been amazing, from the moment that we indicated we were interested in...
Our overall experience has been amazing, from the moment that we indicated we were interested in the platform we have pleasantly surprised by the platform and the customer service. I have worked with many platforms with customer service centres outside of Australia and this is the best experience we have ever experienced.
Pros
The Referral Rock platform is a simple off the shelf solution for a referral program. It easily integrated into Salesforce and we were able to reskin the entire platform in our branding.
Cons
Unfortunately, there was no available support in the Australian time zone which made it a challenge but hardly a con.
Alternatives Considered
Mention MeReasons for Switching to Referral Rock
We chose referral rock as Mention Me wouldn't consider us as a client, because of our small volume. We were also considering devising our own system using salesforce and marketing cloud, but due to the short timeframes and the $$$ involved in this solution the Referral Rock platform was the best option.Response from Referral Rock
Thank you for the kind words! Glad we can raise the bar on customer service outside of Australia.
- Industry: Financial Services
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Software Feels Like It's In Development Phase
Reviewed on 2021/04/12
I feel like I'm trial testing an affiliate software that's not quite ready to launch. There's...
I feel like I'm trial testing an affiliate software that's not quite ready to launch. There's glitches and broken functionality everywhere. It will likely work for what we're hoping to do, but I'm disapointed in the overall experience.
Pros
I interviewed a lot of referral softwares before going with this one and am relatively happy with my choice. It has good features for the price point. The sales team was helpful and awesome. In general, it probably will work for our purposes. That being said, it falls short of the professionalism and "finished" product I was hoping for.
Cons
I feel like this software is a bit antequated in the design and is overall in development stage. There are several places where functionality just isn't quite seamless - I can ALMOST do what I need to do, but not quite. Features such as limited custom fields, awkward formatting, lacking conversion script instructions, etc made the set up process frustrating. I switched to this software so I wouldn't have to take so many shortcuts with our referral program and I feel like I'm having to hack my way into getting it to do what I need it to do. I've submitted over 20 feature requests since starting to use the software just a week ago. We'll see if they make adjustments as we go on.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Exactly what EVERY software company should strive to be like!
Reviewed on 2017/05/03
Pros
The list is extensive!
Their integrations, their obsession to be on the leading edge of their niche, the overall customizability, and flexibility, WITHOUT being locked into a long-term contract. I think what's overall best about my experience is that they give you a 15-day trial to literally try almost every feature. Not only that, they came alongside (While still being a trial customer = no money paid yet) and they try to first understand your objectives in detail and then point you to the proper steps along the way. They're proving their worth before they ask you to pay a penny. I run my business the same way. I like to test EVERYTHING and they allowed that. Beyond that, when I did dig in and tell them what I want, they had the features and flexibility to come satisfy nearly every little complex detail I needed for my referral program. They even had features to accomplish things that I hadn't even thought of yet. PLUS, every time I had a question, they were on it or finding an answer. It's like they wanted me setup and running before the trial even approached expiration and I applaud them for that. It's the best way you can earn your potential customers business. And they were never pushy! (If anything, I was being too pushy.). In all, I saved thousands by not needing to build an app or sign up for a long-term contract.
Cons
The ONLY thing I would like to see is an app for people to download and keep logged in on. But I'm sure that will come with time.
Response from Referral Rock Software
Thanks Shaun. Glad you had a great experience in the buying process!
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Your Success is Their Success
Reviewed on 2017/05/25
Pros
In 2016, we did a deep analysis of our Word-of-Mouth marketing and found it to be one of our most profitable lead gen channels.
So, we began the hunt to find a referral program software company who could rally behind us just as our customers do.
After speaking with more than 4 other companies, we signed on with Referral Rock.
Why?
For a few reasons:
Price is competitive for what you receive
UI is clean and easy to navigate
They offer key feature sets which include: easy to embed widgets, single- or double-sided referral program options, one-click call-to-action for quick sign up, automated templated email messages, unique tracking for sharing, API integration, conversion tracking, reporting, etc.
Weve been using Referral Rock for a few months now and I have to say that if you want stellar customer service these guys deliver on all levels. They are attentive. Will customize anything you need on the fly. By far, their team is awesome to work with and will help you get results.
Also, if you provide them with feedback it doesnt get lost. Its seen as valuable and taken into consideration when they update their software.
Cons
The only con would be their reporting its limited.
Response from Referral Rock Software
Joanna, thank you for the kind review. Glad we can help you get all of this up and running! Excited to see you guys continue to kill it with referrals!
Referral Rock FAQs
Below are some frequently asked questions for Referral Rock.Q. What type of pricing plans does Referral Rock offer?
Referral Rock offers the following pricing plans:
- Starting from: US$200,00/month
- Pricing model: Subscription
- Free Trial: Available
Starter: $200 per month Growth: $400 per month Established Business: $800 per month Agency & Enterprise: Contact for price quote (Optional success package available for additional $400, or free with 6 month subscription)
Q. Who are the typical users of Referral Rock?
Referral Rock has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Referral Rock support?
Referral Rock supports the following languages:
English
Q. Does Referral Rock support mobile devices?
Referral Rock supports the following devices:
Q. What other apps does Referral Rock integrate with?
Referral Rock integrates with the following applications:
HubSpot CRM, Salesforce Foundation, Zapier
Q. What level of support does Referral Rock offer?
Referral Rock offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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