CloudWaitress

CloudWaitress

Online Food Ordering & Reservation System For Restaurants

5/5 (1 review)

CloudWaitress Overview

CloudWaitress is an ordering and reservation platform for food businesses that allows users to receive and manage pickups, deliveries, dine-ins and table reservations. Food outlets are able to design their own unique website with their menu. Customers can easily order online or make a reservation and view live updates to their order status.

CloudWaitress allows businesses to accept orders within a geographical area of the store, charge a delivery fee, and set a minimum order amount. Users can create a variety of menus, such as for breakfast, lunch and dinner, as well as set various store opening and close times.

The platform enables users to receive and manage orders on any device in real time, and view all sales information directly via the dashboard. Users can search and filter through orders by location, status, or type, as well as search for contact numbers, names, or emails. Basic reports allow businesses to get an overview of all orders and sales over time along with their status breakdown.

Business can collect payments online, and facilitate the payment process for customers by integrating with online payment providers. Automated printing allows stores to connect a printer over the internet to automatically or manually print orders.

Pricing

Starting from
$29/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia

Supported Languages

English

CloudWaitress Reviews

Overall rating
5/5
100% positive reviews
1
Excellent
0
Very good
0
Average
0
Poor
0
Terrible

I have been using it for last two months and its just great.

Used Daily for 1-5 months
Reviewed on 2/20/2018
Review Source: Capterra

We can have our own online ordering and delivery set up to avoid huge percentage sharing with players. e.g. Uber Eats. Very flexible and customizable

Pros

Best value for money. Great features and customer support. Best part it you can suggest a feature and track progress of your suggested features in development if its in high demand. Easy to use and developed by pros who are best at taking care of minor details which is easy to miss by other players in Industry. I tried it for free when I was trying it out as well as when I was setting up my menu. Once I was completely satisfied then I started using it for my business. Pricing is very reasonable.

Cons

Being a new player it is still missing some desire features like analytics which I was told that is in to do list so I guess wont take more than few months before its get pushed. Compare to gloriafood promo engine is limited but still the amount of progess I have seen in last few months I guess they will be very competative with the big player in near future.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

CloudWaitress Pricing

Starting from
$29/month
Pricing options
Free Trial
Subscription
Value for money

CloudWaitress Features

  • API
  • Multi-Location
  • Real Time Data
  • Search Functionality

  • Activity Dashboard
  • Automatic Notifications
  • Automatic Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Loyalty Program
  • Data Import/Export
  • Discount Management
  • Gift Card System
  • Inventory Management
  • Inventory Tracking
  • POS
  • Reporting & Statistics
  • Sales Reporting
  • Third Party Integration

Additional information for CloudWaitress

Key features of CloudWaitress

  • Automated printing
  • Automated statuses
  • Automatic delivery order routing
  • Basic reports
  • Built-in contact form
  • Collect payments online
  • Customizable branding
  • Deliveries
  • Geolocation
  • Grid and list layout for menus
  • Highly customizable dishes
  • Hosting, domain & SSL
  • Hybrid app
  • Manage orders
  • Menu creation
  • Menu images
  • Menu management
  • Multiple opening hours
  • Multiple restaurant locations
  • Order filtering & search functionality
  • Order scheduling
  • Orders and sales reports
  • Pickup orders
  • Real-time order receipt
  • Regular updates
  • Responsive online store
  • Search engine optimization
  • Stripe integration
  • Unique order URL

Benefits

Fantastic online ordering experience
Collect online orders & bookings together
Easily manage everything online
An in-depth set of features
Multi-restaurant management
Standalone website for your business
iOS & Android ordering apps
Custom domain integration with free SSL certificate

CloudWaitress FAQs

Below are some frequently asked questions for CloudWaitress.

Q. What type of pricing plans does CloudWaitress offer?

CloudWaitress offers the following pricing plans:

Starting from: $29/month

Pricing model: Subscription

Free Trial: Available

Q. What are the main features of CloudWaitress?

CloudWaitress offers the following features:

  • Automated printing
  • Automated statuses
  • Automatic delivery order routing
  • Basic reports
  • Built-in contact form
  • Collect payments online
  • Customizable branding
  • Deliveries
  • Geolocation
  • Grid and list layout for menus
  • Highly customizable dishes
  • Hosting, domain & SSL
  • Hybrid app
  • Manage orders
  • Menu creation
  • Menu images
  • Menu management
  • Multiple opening hours
  • Multiple restaurant locations
  • Order filtering & search functionality
  • Order scheduling
  • Orders and sales reports
  • Pickup orders
  • Real-time order receipt
  • Regular updates
  • Responsive online store
  • Search engine optimization
  • Stripe integration
  • Unique order URL

Q. Who are the typical users of CloudWaitress?

CloudWaitress has the following typical customers:

Mid Size Business, Small Business

Q. What languages does CloudWaitress support?

CloudWaitress supports the following languages:

English

Q. What type of pricing plans does CloudWaitress offer?

CloudWaitress has the following pricing plans:

Subscription

Q. Does CloudWaitress support mobile devices?

We do not have any information about what devices CloudWaitress supports

Q. What other apps does CloudWaitress integrate with?

CloudWaitress integrates with the following applications:

Google Maps, PayPal, Stripe

Q. What level of support does CloudWaitress offer?

CloudWaitress offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support