Orderry

4.6 (28)
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Cloud service management software and CRM for repair shops

About Orderry

Orderry is a cloud-based solution designed for repair shops and service businesses that helps optimize and automate business processes. It is a management software that combines productivity-enhancing tools and CRM features.

Key features include customer database and order management, inventory and sales management, cash and management accounting, individual payroll calculation, and more. The tool handles communication with customers, buyers, and suppliers. Orderry also offers finance, inventory, and order reporting features.

Orderry enables users to view performance with all crucial data pulled together in one dashboard. It also provides a reporting system.


Key benefits of Orderry

•All orders are displayed on a single table, with statuses including pending, under repair, ready, and issued. Users can search for orders by order number, customer name, device name, or customer phone number.

•The platform helps manage parts, materials, and retail. Orderry stocktake can take care of postings, write-offs, and transfers between physical warehouses.

•Businesses can generate cash flow reports and automatically keep a record of every operation with cash income and expenditure.

•It also assists with payroll calculation, including fixed and percentage-based models, custom schemes built around a specific role, type of order, service, part or material, and more.

•The tool sends automated notifications alerts to notify clients on job status, order fulfillment, and pickup.


Images

Orderry Software - Orderry order management. The order entry contains the order number, status, deadline, contractor, client, and many more useful data columns.
Orderry Software - Orderry management features
Orderry Software - Orderry order processing
Orderry Software - Orderry send SMS notifications about the completed orders. Send the message manually or configure an automatic mailing.
Orderry Software - Orderry schedule and manage orders
Orderry Software - Orderry finances automatically logs all operations concerning receiving and issuing funds. You can generate financial reports to access the structured data at any time.
Orderry Software - Orderry account all products and parts from the workshop. Post, write-off, transfer your products and parts between warehouses of your workshops. With Orderry inventory management, each and every product has its vendor code and category
Orderry Software - Orderry create custom-branded invoices and other documents
Orderry Software - Orderry log retail sales, print product checks upon sales for reporting, generate sales report and product stock balance report
Orderry Software - Orderry key business metrics
View 11 more
Orderry video
Orderry Software - Orderry order management. The order entry contains the order number, status, deadline, contractor, client, and many more useful data columns.
Orderry Software - Orderry management features
Orderry Software - Orderry order processing
Orderry Software - Orderry send SMS notifications about the completed orders. Send the message manually or configure an automatic mailing.
Orderry Software - Orderry schedule and manage orders
Orderry Software - Orderry finances automatically logs all operations concerning receiving and issuing funds. You can generate financial reports to access the structured data at any time.
Orderry Software - Orderry account all products and parts from the workshop. Post, write-off, transfer your products and parts between warehouses of your workshops. With Orderry inventory management, each and every product has its vendor code and category
Orderry Software - Orderry create custom-branded invoices and other documents
Orderry Software - Orderry log retail sales, print product checks upon sales for reporting, generate sales report and product stock balance report
Orderry Software - Orderry key business metrics

Not sure about Orderry? Compare with a popular alternative

Orderry

4.6 (28)
VS.
Highly reviewed

Starting Price

US$69.00
month
R 35.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

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171

Integrations

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127

Ease of Use

4.7 (28)
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Value for Money

4.2 (28)
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Customer Service

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Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.6 /5
(28)
Value for Money
4.2/5
Features
4.4/5
Ease of Use
4.7/5
Customer Support
4.4/5

Already have Orderry?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 28
Thomas
Thomas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Ideal Solution for Staying Organized

Reviewed on 2024/08/13

I use Orderry specifically for my area of work as it keeps me organized and up-to-date with new...

I use Orderry specifically for my area of work as it keeps me organized and up-to-date with new jobs. Additionally, it manages the work orders and client follow-ups.

Pros

I like to stay organized regarding jobs and clients as it helps me work efficiently and without any issues. I have also used it to customize different templates and create invoices for company and client records.

Cons

I have no complaints about this tool; it seems excellent for a specific area or small jobs.

Levi
Overall rating
  • Industry: Maritime
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Works good for Boat service

Reviewed on 2024/03/04

We could set it up ourselves and get going on it immediately. It has been so easy to use.

We could set it up ourselves and get going on it immediately. It has been so easy to use.

Pros

It’s customizable. Its affordable. Its easy to use. We can do everything we need to complete and invoice while out mobile. I love that we are able to enter in one time items, and then decide if they are going to be a part of the permanent menu or one time use. It is really helping with building out our menu quickly.

Cons

Its missing some features that we would like, such as making basic canned jobs that are made up of specific parts and labor, that we can reuse

Alternatives Considered

Moki Total Control and QuickBooks Online

Reasons for Choosing Orderry

We wanted something that was not so terrible to use, was mobile friendly, and more affordable

Switched From

Lightspeed and QuickBooks Online

Reasons for Switching to Orderry

Its Price was within our startup budget. Had enough features, and was mobile friendly
Paul
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Love some aspects, wish there was more customizations available

Reviewed on 2024/02/27

We don't mind it, but haven't found anything better out there so we are happy staying with it for...

We don't mind it, but haven't found anything better out there so we are happy staying with it for now.

Pros

We like that we are able to create work orders and easily push these over into invoices that we can print out for our customers. We also really like the fact that we could customize the different templates.

Cons

We don't like the how you are unable to organize line items within a Work Order. For example, if we are doing a full service, replacing a clutch, and replacing a shock, plus we buy a ton of parts, we ideally want to be able to organize the Work Order/Invoice into groups so the customer can see all the shop supplies used in the service, then see the parts used for the clutch repair, etc.

Shannon
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Perfect for managing small family owned jewelry business

Reviewed on 2024/03/06

It's been great so Far! A great deal of our administrative and operational needs were met since...

It's been great so Far! A great deal of our administrative and operational needs were met since using Orderry.

Pros

I love the ease of creating and adjusting work order, the ticketing features and the liberty to configure a work order form according to the nature of our operations.

Cons

I would love for the reporting section to include a Tax report component.

Alternatives Considered

Lightspeed

Reasons for Switching to Orderry

Primarily because of the affordability and features provided in the product/software.
Dmitry
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Convenient product that solves basic everyday tasks

Reviewed on 2021/09/15

Our repair department use that software to manage local parts storage, customer and ticket...

Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.

Pros

Almost all daily tasks are automated and do not require the participation of a manager.

Cons

Still need to improve the possibility for local software integration. We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software. No full integration with WooCommerce ... even stop to wait it.

Response from Orderry

Dmitry, thank you for choosing Orderry and submitting such an informative review! We are happy to know that Orderry helps your team be more productive every day.
Speaking of integrations missing, here are some comments from our product development team:
Card payment terminals are our main focus for the coming versions.
We are currently working on the API with webhooks and the integration with any marketplace/online store that can synchronize via xls import.
To integrate with international accounting services, we've already released the tax functionality within the coming updates, we will be able to complete this integration. So, stay tuned ;-)
The full database search option is now listed in our roadmap as a feature request.

UPD. As for now, Orderry offers direct integration with two popular accounting software—QuickBooks Online and Xero. It allows you to sync invoices, clients, stock items, and taxes between the systems automatically (or manually if needed). This integration is available in all subscription plans (except the basic one) at no additional costs.

Showing 5 reviews of 28 Read all reviews

Orderry FAQs

Below are some frequently asked questions for Orderry.

Orderry offers the following pricing plans:

  • Starting from: US$69.00/month
  • Pricing model: Subscription
  • Free Trial: Available

7-day free trial, no credit card required. Hobby: from $39/mo Startup: from $69/mo Business: from $99/mo Enterprise: from $199/mo

Orderry has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Orderry supports the following languages:

Brazilian Portuguese, English, European Portuguese, Portuguese, Spanish

Orderry supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Orderry integrates with the following applications:

BulkSMS, Instagram, Mailchimp, Make, Mercado Pago, Microsoft Excel, QuickBooks Online, Stripe, Twilio, Viber, WhatsApp, Xero, Zadarma, Zapier

Orderry offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Orderry.