Zugata is a performance management and employee development solution that allows organizations to turn performance reviews into tools for development. The platform not only rates employee performance, but also helps them improve their skills to reach their maximum potential. The cloud-based software is designed for any HR department and is suitable for companies of all sizes.
Zugata enables companies to focus on six key essential goals including goals, continuous feedback, individual and team insights, development resources, self reflection and employee evaluations. Clear visibility into company, department and individual goals provides transparency for the entire organization. Continuous feedback allows employees to understand the impact of their work and helps boost motivation. Individual and team insights illustrate employee strengths and weaknesses, which help improve overall team development.
Employees are provided with access to personalized development resources including mentors, videos, and articles that help them reach their potential and improve their skills. Zugata allows users to track their individual development and performance against goals for self reflection. Employee evaluations enable managers to make more informed decisions about compensations and promotions.
With Zugata, users can create custom categories and skills that apply to individual people within the company or department, as well as personalize skills for each job title, and assign them to employees for individual evaluation. Employees are able to review their evaluations and reports, allowing them to improve and develop as a team member.
Insight into our culture, the specific experiences of our people, a view of our managers and people (strengths/areas for improvement), an easy-to-use exit process that allows us to compare results and view trends.
Two years ago when we were looking for an engagement survey tool, I came across Culture Amp in a StartUP HR forum. It was recommended over and over by different people at different companies so I looked into it, along with a number of other solutions.
Culture Amp came out on top in every comparison I did for its features, ease-of-use, domain expertise, and pricing. After we launched our first survey and shared results with our leadership team, I knew we had made the right choice. The tool is easy-to-use as an administrator and elegant/simple for end users. There are useful new features being added regularly, and every product improvement or new offering comes with strong communications backed by good science/thought leadership, and clearly having taken customer feedback into consideration.
We now use Culture Amp for:
-Manager 180 surveys/feedback
(and I expect this list to continue to grow)
The customer service is excellent with a responsive team that talks to me like a real person. We have great conversations, they get me the answers I seek, and they always appreciate my input about how to make the offerings even better.
Our leaders and employees find value in the tool, and as an HR team, our ability to deliver insightful results to individuals and teams makes us highly impactful to our company as we all work to continue to build our great culture.
I find myself going to Culture Amp to do everything and everything it does not do, nor should it. I like it so much, however, that other options pale in comparison. For instance, we are developing a new performance feedback process - not a 360, not a survey, and I'd love to use Culture Amp for that purpose but it's not set up for that, especially because it isn't integrated with our HRIS.
Each time we do a new, global survey, I need to upload our data to Culture Amp. It's not a bad process, but I'd love a more seamless option (it may be a limit of our HRIS vs. Culture Amp).
For almost 2 years now I have been using Culture Amp. It has become one of my favorite systems I have ever worked with in my career. The people are wonderful and the design of the system is easy from an admin side. My most recent frustrations have been with Culture Amp's scalability. Some of the new changes or features are making it even harder for us to leverage the system. For example, the filters not being able to combine, the reports are not user friendly or even easy to manipulate, changing the order of the groups, etc.. But overall Culture and the people are great.
Systematic approach for surveys
Support ( Maria is a saint)
Resources ( preset surveys, articles published, etc.)
Reporting is horrible- I can't export the data in a user friendly approach to present for leaders. The system is more designed to be interactive then produce a information. Leaders want to see a one pager with data cut several different ways. The amount of time it takes for me to do this is ridiculous.
Some of the new updates and features I don't think actually enhance the system.
We genuinely believe Culture Amp to be one of the best tools we've used for measuring employee engagement. We also use the tool for onboarding, offboarding, and internal surveys.
We appreciate having full control over the survey process and user experience coupled with the ability to tailor surveys and reports. We're able to tailor questions, configure communications, and update demographics with ease. Copying surveys is also a handy feature, as is the ability to apply several different benchmarks to our results to provide comparisons.
The speed with which we can create, deploy, close, and analyse surveys is great; we recently ran our organisational survey and from beginning to end (i.e. survey design, response period, and results analysis) in just 13 days. Having templates readily available also helps, as does the ability to build our own surveys from scratch.
Our leaders have access and can run their own dashboard results at any time. Because of the way we've structured our demographics, we're able to provide aggregate results to Executive Managers, group results to Managers, and small team reports to Team Leaders. This helps ensure a swift and clean results cascade and lets us get on with action planning.
We find the support team accessible and reliable and nothing is too much trouble.
* It's so easy to use
* You can create a high-quality survey quickly and easily
* It provides a contemporary user experience
* Leaders can access their results with ease
Filters aren't contextual; allow me to explain with an example. We use our three organisational levels as demographics so these are represented as three standalone filters. This means that if you pick a certain business unit as your first filter and want to use teams as your second filter, you'll see all available teams rather than related to the previously selected business unit. Our workaround was to introduce a prefix for business units, teams, and sub-teams which makes it easier to see related items (the fact we can do this ourselves is pro).
I think the UX/ UI is good, and easy enough to use, but also there's so much under the hood so that it's also a really robust tool. The product improvements have actually been improvements, and I'm excited whenever there's an update. The support team is also fantastic - I've never had a poor experience with the support team, and they are really great ambassadors for the company.
The Academy is the secret sauce, in my opinion - in addition to support articles for operations and administering the tool, all of the research and literature around engagement and feedback, written by I/O Psychology experts has helped me simultaneously learn more about best practices, while also providing backup to the methodology when I'm presenting findings to senior stakeholders.
Also - everything else Culture Amp does is great: Slack community, meetups, newsletter, etc. that I think they're building really great public culture and brand so... I want to like what they're doing software-wise. I'm well primed to like the tool.
Sometimes I wish the admin functionality was a little bit more robust - i.e. our organization structure changes a little bit year-over-year, but in order to map departments to previous years, it's a manual thing that the support team has to do. Or with the new inspiration engine, if it's customizable to the organization, I think it'd be neat to have a big library of actions, and be able to see which questions/ factors they're tied to, so that when you're writing new ones or building that out, you don't have to do it on the individual survey level. But that's a new part of the product, so maybe it'll get there later.
When we moved to Culture Amp we had been using the same software provider for a number of years but I went in and challenged the value for money that we were getting out of it, considering the lack of ownership of the data and inability to customize reporting. We are using the data to focus in on the areas that are going to provide the greatest increase in engagement and continue using the tool to conduct pulse surveys throughout the year ( quarterly) to check in on the areas that we have focused on. We are also using it for Exit and Onboarding survey to augment those areas and house all our employee feedback in the one place
Love the analytics it provides us and the fact that it cut down out analysis time from around 1 week to a day or so so that we can get it out to the team and focus on the actions rather than the analysis. Love the text analysis and the ability to do team effectiveness and 360's as part of the platform as well. As a not for profit I also love that it provides a fantastic survey platform for a fraction of the price- very rare to find these days! I also love how it gives you the focus areas so that you can focus in on a few areas that are the most likely to increase engagement and not get bogged down in all the data!
Nothing- everything works how it should and they keep adding things based on customer feedback to make it even easier to use! The only thing I will say is that it takes a bit of time to get used to how the data displays and understand it and get the Senior Leadership teams head around it but once you get through the first survey it's great.
Below are some frequently asked questions for Zugata.
Zugata offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact us for more info at [email protected]
Zugata offers the following features:
Zugata has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Zugata supports the following languages:
Zugata has the following pricing plans:
Zugata supports the following devices:
Zugata integrates with the following applications:
Gmail, HipChat, HipChat, Office 365, Rippling, Slack, Slack, Zenefits, Zenefits
Zugata offers the following support options: