SkyBoss

About SkyBoss
SkyBoss is a cloud-based management solution for service dispatching businesses who deploy staff / technicians out to customers within the field. Typically geared to suit the needs of the plumbing, electrical and HVAC trades, the software is designed to cater for both the back office and dispatch center, along with mobile platform support for remote use. Features include full scheduling capabilities organized within an intuitive drag and drop calendar that immediately updates everyone on where they should be, which customer work orders have been assigned and which technicians are still available. Orders are allocated according to the right skill levels, detailing paperless instructions, tracking progress and also issuing optimized route plans that answer calls quicker and at lower cost. Plotting technician locations on job site proximity maps, hub administrators or call center operators can view a visual scheduler fully integrated with GPS software to track and efficiently direct staff as they move.
In addition to tracking technicians, SkyBoss bundles client relationship management facilities for storing searchable service records. Users can log contact information, special instruction notes, door codes etc, while accessing billing and invoicing information when following up late payments. Invoices can be generated securely and consistently with tools for ensuring accuracy, before payments via cash, check or credit card can be processed from the field. Further capabilities span task management, quoting and estimating, built-in reporting options and the SkyBoss mobile app for iPad, for optimized remote access.
Key benefits of SkyBoss
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Reviews
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- Industry: Construction
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
In a few words, this company is awesome!
Reviewed on 2018/01/19
Pros
I own Service Olympians and have been using SkyBoss for a while now. What i like the most is they are always innovative and looking for great things to add to their platform. They are very friendly and always will to help if anything arises. You will not find a better system for the money! I looked at many different systems and most systems that are anywhere near the quality of SkyBoss cost ten times or more. I highly reccomend SkyBoss!
Cons
The only thing that i would say is a CON, is the same that i said was a PRO. I wish they had more things on the platform, but again, you i will pay ten times to have that. With that said, they always listen to suggestions and wants and will try and accommodate them if enough people want the same thing and it is actually worthwhile.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerful and User-friendly Solution
Reviewed on 2023/06/01
SkyBoss software is a powerful and user-friendly solution for field service management. They offers...
SkyBoss software is a powerful and user-friendly solution for field service management. They offers lots of features like scheduling and dispatching, customer management, inventory control, and reporting which makes it an excellent choice for all the businesses looking to optimize their operations.
Pros
SkyBoss software is a comprehensive and powerful solution especially designed to improve various operations of field service management. It's very easy to use software and offers wide range of software to improve your field service work.
Cons
Like any software, SkyBoss also has its limitations for some businesses who needs highly specialized requirements. For Me their is no issues but you can check it's all features and make Decision whether it's fit for your business or not.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Okay overall
Reviewed on 2017/03/08
Get what you pay for. Not a full system to run your business. Ease of use is good for scheduling....
Get what you pay for. Not a full system to run your business. Ease of use is good for scheduling. Lots of error codes in the daily use
Pros
Price and ease of use with no contract is what sold me. Customer service is great during Pacific time business hours
Cons
Difficult to send an estimate and then delete non purchased items for invoicing.
To put job notes of work done, they need to be entered into the recomendations box.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exceptional Tool For Us!
Reviewed on 2023/05/31
SkyBoss Software is an Exceptional software for us because it help us to easily generate and send...
SkyBoss Software is an Exceptional software for us because it help us to easily generate and send professional invoices to our clients. I would like to recommend this software to any business who needs user-friendly solution for field service management.
Pros
It's a user-friendly software and easy to navigate and access its all features. They offers all-in-one solution including scheduling, dispatching, invoicing, inventory management and more.
Cons
As I used this software their is no any dislike or disadvantage to mention. I would like to mention that they also provides great customer support to resolve your any query.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simplify Your Business Operations with Efficiency and Ease
Reviewed on 2023/05/17
SkyBoss Software is a Lifesaver for us because it has a user-friendly interface, robust features...
SkyBoss Software is a Lifesaver for us because it has a user-friendly interface, robust features for scheduling and dispatching, seamless invoicing capabilities, powerful reporting tools, etc. I highly recommend this software to business who are looking to streamline their processes, enhance efficiency, and deliver top-notch service to their customers.
Pros
I have been using this software for several months now, and I must say it has been a game-changer for our company. It offers many features that helps me to manage my operations, scheduling, dispatching, and invoicing efficiently.
Cons
It's a good software and I didn't find any major issue with the software. Also, Support team always ready to assist with any questions or concerns.
SkyBoss FAQs
Below are some frequently asked questions for SkyBoss.Q. What type of pricing plans does SkyBoss offer?
SkyBoss offers the following pricing plans:
- Starting from: US$149.00/month
- Pricing model: Subscription
- Free Trial: Not Available
SkyBoss software $149 per month, per tech. This includes UNLIMITED office users, UNLIMITED training, support, and no extra "modules" to buy. Multiple packages available with training and setup options – contact for full details.
Q. Who are the typical users of SkyBoss?
SkyBoss has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SkyBoss support?
SkyBoss supports the following languages:
English
Q. Does SkyBoss support mobile devices?
SkyBoss supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SkyBoss integrate with?
SkyBoss integrates with the following applications:
Momentum IoT, QuickBooks Desktop, QuickBooks Online, QuickBooks Online Advanced, Webfleet, Worldpay for Enterprise
Q. What level of support does SkyBoss offer?
SkyBoss offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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