Blackpurl

About Blackpurl
Blackpurl is a simple, powerful dealership management platform that makes it easy to handle all of your customer needs: service, parts, & major unit sales.
The first of a new breed of dealer management apps, Blackpurl makes it easier to do business from anywhere. Log in from your Windows computer, Mac, tablet, or phone.
Because the interface is so simple, little training is required—though plenty is included.
There is no setup fee, no contract required, and easy, guided setup is also included.
Effortless integrations with the top cloud-based accounting solutions in the world, such as Quickbooks Online and Xero, mean that you’ll have an instantly-accessible view of your dealership’s finances at all times—from any device.
Blackpurl makes industry-specific workflows quick to go through and makes it easier to improve performance with active, customizable reporting and innovative dashboards.
Getting started is simple: we never charge a setup fee, and we offer simple packaged options with no contract.
When you do sign up, a deployment team member walks you through every step of the way—no technical expertise is required.
Key benefits of Blackpurl
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Reviews
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- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Blackpurl Workshop Software
Reviewed on 2020/07/09
Blackpurl has provided a fully integrated scheduling, invoicing, inventory workshop management...
Blackpurl has provided a fully integrated scheduling, invoicing, inventory workshop management system for my business. It has made managing/communicating with our clients easier and overall my workflow streamlined and quicker.
Pros
I have found this product extremely easy to implement, manage and deploy to staff. The integration into Xero accounting package has been major advantage to my business.
Cons
There isn't much I don't like about the package.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I'M IMPRESSED!
Reviewed on 2020/07/08
I am loving it. It is still fairly new to us, and we are slowly learning new features as we go......
I am loving it. It is still fairly new to us, and we are slowly learning new features as we go... but overall, I am very happy with this system! We just purchased a year membership, as I DO NOT plan on changing any time soon.
Pros
I love the fact that it's colourful, and it is so much more intuitive (Parts searching, not duplicating customers or service repair orders & notifies you of price list updates). It does what you expect it to do in specific situations. I was used to another very popular (expensive) system, and it just didn't seem to have features that I thought it should... BlackPurl does! The help community pages are VERY user friendly, and sending in questions or concerns is easy and you get a response within a reasonable time frame.
Cons
BlackPurl does not (yet) have quite as many price integrations or part fiches available as the last system I was using. However, if you can get your hands on the excel files, they will integrate them for you.
Alternatives Considered
QuickBooks OnlineReasons for Choosing Blackpurl
New Shop.Switched From
Lightspeed RetailReasons for Switching to Blackpurl
It was more garage / powersports specific AND it integrated into our quickbooks anyway!- Industry: Farming
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Blackpurl Review
Reviewed on 2020/11/25
Pros
Part tracking is very simple & user friendly. Customer orders are easy to generate, edit and track. The cash reconciliation feature is extremely useful as I need this to balance with QB. Vendor invoicing transistions very smoothly into QB with very rarely an issue.
Cons
Until you learn all the tricks with the different features, it can be daunting & I didn't find the tutorials overly helpful with most issues that I ran up against.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best DMS we have used.
Reviewed on 2021/05/06
It has been a good experience.
It has been a good experience.
Pros
It works 99% of the time and they have good support.
Cons
I wish we could receive a unit from our manufacture and type in the financing company right in Blackpurl so we don't have to go change it in Quickbooks. Also, it would be nice if there weren't so many buttons to click when you are checking someone out.
- Industry: Farming
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Program
Reviewed on 2021/04/19
Overall Black Purl has been a great experience. It was relatively easy to learn how to use, and the...
Overall Black Purl has been a great experience. It was relatively easy to learn how to use, and the customer support is always excellent. The Black Purl support team really tries to get back to you as quickly as possible, and really tries to get the problem fixed as fast as they can.
Pros
I like how we are able to have all of our unit inventory on one single list. We are able to add relevant information about the units on the report page so it is a quick snap shot for our sales team. (ex- unit price, model, location)
Cons
Adding pictures to a unit can be quite a pain. Each photo has to be under a certain size, and you can't select multiple at once to upload, you have to do it individually, which is time consuming. Also, some of the character limits on the unit details can be difficult to work with. Since we are an agricultural equipment dealer, we have to get creative on what field work for us, and sometimes the info we want to add to a certain area (exp - plate) are not long enough.
Blackpurl FAQs
Below are some frequently asked questions for Blackpurl.Q. What type of pricing plans does Blackpurl offer?
Blackpurl offers the following pricing plans:
- Starting from: US$400.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Blackpurl packages are available starting at $340/month (includes 3 users and 4 technoicans). Support, training, and setup are included. There is no setup fee or hidden costs - everything is included for one monthly subscription fee.
Q. Who are the typical users of Blackpurl?
Blackpurl has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Blackpurl support?
Blackpurl supports the following languages:
English
Q. Does Blackpurl support mobile devices?
Blackpurl supports the following devices:
Q. What other apps does Blackpurl integrate with?
Blackpurl integrates with the following applications:
GoDaddy Studio, GoDaddy Website Builder, GoDaddy Website Security, MYOB Business, Preferred Payments, QuickBooks Online, Shopify, Squarespace, Weebly, Wix, Wix Enterprise, WordPress, WordPress Portal, WordPress VIP, Xero, Zyro
Q. What level of support does Blackpurl offer?
Blackpurl offers the following support options:
Email/Help Desk, FAQs/Forum, Chat
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