Hemlane

All-in-one leasing and property management solution

4,8 /5 (97 reviews) Write a Review!

Hemlane Overview

What is Hemlane?

Oversee, organize and advertise long-term rental properties securely with Hemlane’s cloud-based real estate management software for real estate investors and managers. By incorporating marketing features, applicant screening, online payments and cloud-based data storage, Hemlane aims to provide property owners with a comprehensive real estate management software.

From the first moment, Hemlane assists with the initial lead capturing by creating a personalized website with property details and application links. Users can also take advantage of Hemlane’s syndication to over 40 rental listing websites to market their property and generate leads. Once the application process begins - via a comprehensive tenant application form - owners can use Hemlane’s software to carry out background checks and access credit reports. The Complete package equips users with legal partner support giving access to on-call advice and state-specific lease agreements in order to simplify the contracting process.

Property owners and managers can track tenants and leases, with notifications and alerts on past due rent payments. In order to maintain communication, alerts and reminders are automatically triggered and automatic payment can be scheduled online via ACH transfer and instant bank verification. Hemlane also improves owner-tenant relationships by providing an integrated maintenance portal with constant and clear communication.

Hemlane Overview

Pricing

Starting from
US$30,00/month

Pricing options

Free Trial
Subscription
Value for money

No setup costs, monthly or annual subscription, annual billing for best rates, cancel at any time.

-----------------------------------------------------------------

ANNUAL SUBSCRIPTION PRICING
BASIC PACKAGE: $2 per month per unit + $28 base price
SMART PACKAGE: $30 per month per unit + $28 base price

-----------------------------------------------------------------

MONTHLY SUBSCRIPTION PRICING
BASIC PACKAGE: $2.50 per month per unit + $34 base price
SMART PACKAGE: $35 per month per unit + $34 base price

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Smart package includes: legal on-call advice, maintenance coordination, connection to local third party agents and more.


Hemlane Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Oversee and manage listings all from one place
Manage current rentals and keep track of payments with integrated finance features
Create a personalized website to advertise properties and arrange showings
Share documents, including contracts and applications, securely with Hemlane's cloud-based document storage
Review maintenance requests and communicate with tenants to organize repairs
Create customized websites to advertize properties
Access Hemlane from any device so that urgent matters can be resolved quickly and on-the-go
Hemlane screenshot: Oversee and manage listings all from one place Hemlane screenshot: Manage current rentals and keep track of payments with integrated finance features Hemlane screenshot: Create a personalized website to advertise properties and arrange showings Hemlane screenshot: Share documents, including contracts and applications, securely with Hemlane's cloud-based document storage Hemlane screenshot: Review maintenance requests and communicate with tenants to organize repairs Hemlane screenshot: Create customized websites to advertize properties Hemlane screenshot: Access Hemlane from any device so that urgent matters can be resolved quickly and on-the-go

Hemlane Reviews

Hemlane Reviews

Overall rating
4,8
/
5
Excellent
81

Very good
15

Average
1

Poor
0

Terrible
0

Value for Money
4,9
Features
4,7
Ease of Use
4,7
Customer Support
4,9
99% recommended this app
Jessica M.

Great value and customer support for small business owner

We did extensive research when choosing on online platform for the management of our properties. Hemlane was one of the only platforms that we felt truly protected on, as landlords who are conscious about legal concerns around allowing online payments. But we also greatly appreciate that the software is easy to use for our tenants, and so far, they really appreciate the functionality of it! It’s made communication and processes so much more seamless!


Lukas L.

Feedback from an engineer

Excellent. I'm glad we chose Hemlane. It is my secret tool that i don't think many landlords have heard about. The big names out there dominate the market, but we tried a few of them very systematically and i wasn't impressed with them at all. As an owner that wants to take 10 units now, to 100 someday, i put A LOT of time and effort into evaluating software to try and select which one was going to be the best for our goals, grow with us, and also help us grow.


Michael S.

My Experience with Hemlane

I wanted to automate my rental management somewhat to improve efficiencies and have the ability to onboard clients easier, automate the application and marketing processes, as well as warehousing the information and documentation in the cloud for remote access. I accomplished all those goals. It's relatively easy to learn and has good functionality. Mu experience was very good.


Mark F.

Terrific tool, really enjoy how it's made my life easier!


Jenny M.

I like Hemlane

It's been a good experience overall.


Jessica M.
Industry: Real Estate
Company size: 2-10 Employees

Great value and customer support for small business owner

Used Daily for 1-5 months
Reviewed on 2019/12/27
Review Source: Capterra

We did extensive research when choosing on online platform for the management of our properties. Hemlane was one of the only platforms that we felt truly protected on, as landlords who are conscious about legal concerns around allowing online payments. But we also greatly appreciate that the software is easy to use for our tenants, and so far, they really appreciate the functionality of it! It’s made communication and processes so much more seamless!

Pros

Being able to provide my tenants with a secure platform for online payments and communication has made our operations so much more seamless! The customer service has been exceptional, and there are so many other features we are still learning, ad have yet to implement. What a great value for our money as a small business!

Cons

The financial features are still basic, but I appreciate their compatibility with QuickBooks and other software.

Response from Hemlane

Thanks Jessica! And, we look forward to improving the financials for you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Lukas L.
Industry: Real Estate
Company size: Self Employed

Feedback from an engineer

Used Daily for 6-12 months
Reviewed on 2019/11/20
Review Source: Capterra

Excellent. I'm glad we chose Hemlane. It is my secret tool that i don't think many landlords have heard about. The big names out there dominate the market, but we tried a few of them very systematically and i wasn't impressed with them at all. As an owner that wants to take 10 units now, to 100 someday, i put A LOT of time and effort into evaluating software to try and select which one was going to be the best for our goals, grow with us, and also help us grow.

Pros

This software was made to make your life as a landlord easier and streamline many of the steps and tasks necessary when it comes to managing tenants. I spent quite a few hours filling out a decision matrix to select which software platform we were going to use. Hemlane was the easy winner with the items which we weight heavily and features that we wanted. Most of our weights and preferences stem from wanting to have a very streamlined and efficient property management system.

Cons

I think that coming on board and understanding how the Hemlane process works from the time a prospective tenant is interested to the time they are all set up as a tenant was not very well communicated. We kind of had to figure it out on our own. There is so many little nuances with what the software does, how it communicates, how it advertises, what happens when a prospective tenant reaches out from a 3rd party site via email, etc. Thought the software is set up great and i wouldn't change much, but some training when purchasing the product for the first time would have eliminated a lot of headaches and questions for instances like were mentioned.

Also, PLEEEEEAAAAASSSEEEE make an android app. The mobile version of the site does not seem to work well. Both myself and tenants have had problems with it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Michael S.
Industry: Banking
Company size: Self Employed

My Experience with Hemlane

Used Weekly for 6-12 months
Reviewed on 2020/09/23
Review Source: Capterra

I wanted to automate my rental management somewhat to improve efficiencies and have the ability to onboard clients easier, automate the application and marketing processes, as well as warehousing the information and documentation in the cloud for remote access. I accomplished all those goals. It's relatively easy to learn and has good functionality. Mu experience was very good.

Pros

Cost was fair, complexity was understandable and not overwhelming for my application, it provides the desired detail and organization to assist me in managing a small portfolio of personally owned rentals. I am not using all the features yet, but I particularly like the ability to market properties from the software. It compared well in terms of cost - benefit to other products on the market.

Cons

I would like the ability to customize expense categories further for the property cash flow component, but I'm still learning and have found suitable workarounds as my knowledge of the software improves. It would be helpful if expense categories matched those on a schedule E tax form. The online application information requirements (for applicant's) is a tad weak and abbreviated, more required detail here would be helpful.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Mark F.

Terrific tool, really enjoy how it's made my life easier!

Used Weekly for 6-12 months
Reviewed on 2017/11/15
Review Source: Capterra

Pros

It's pretty quick and easy to get right into it and start working. And, I have never experienced such incredible customer support with software - simply the best, and the standard by which all others should be judged.

Cons

There are a couple functionality elements that sometimes leaving me scratching my head. But once I get it, I'm good to go.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jenny M.
Industry: Real Estate
Company size: Self Employed

I like Hemlane

Used Weekly for 6-12 months
Reviewed on 2020/11/03
Review Source: Capterra

It's been a good experience overall.

Pros

The main features I use are the rent payment options and maintenance requests. I have really only used it for rent payments/income and electronic payment management, plus maintenance requests. It's helped me keep track of rent payments, it's also been greatly accepted by the tenants who really prefer to set up automatic electronic payments for their rent. It's also nice to have tenants contact me via Hemlane.com for maintenance/repair issues. It's much easier to track items that need addressing and it's less stressful to be contacted in that way.

Cons

I don't have any major complaints currently, definitely happy with it overall.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
9,6/10
Based on 97 user ratings
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Hemlane Pricing

Hemlane Pricing

Starting from
US$30,00/month
Free Trial
Subscription
Value for money

No setup costs, monthly or annual subscription, annual billing for best rates, cancel at any time.

-----------------------------------------------------------------

ANNUAL SUBSCRIPTION PRICING
BASIC PACKAGE: $2 per month per unit + $28 base price
SMART PACKAGE: $30 per month per unit + $28 base price

-----------------------------------------------------------------

MONTHLY SUBSCRIPTION PRICING
BASIC PACKAGE: $2.50 per month per unit + $34 base price
SMART PACKAGE: $35 per month per unit + $34 base price

-----------------------------------------------------------------

Smart package includes: legal on-call advice, maintenance coordination, connection to local third party agents and more.

No setup costs, monthly or annual subscription, annual billing for best rates, cancel at any time.

-----------------------------------------------------------------

ANNUAL SUBSCRIPTION PRICING
BASIC PACKAGE: $2 per month per unit + $28 base price
SMART PACKAGE: $30 per month per unit + $28 base price

-----------------------------------------------------------------

MONTHLY SUBSCRIPTION PRICING
BASIC PACKAGE: $2.50 per month per unit + $34 base price
SMART PACKAGE: $35 per month per unit + $34 base price

-----------------------------------------------------------------

Smart package includes: legal on-call advice, maintenance coordination, connection to local third party agents and more.

Value for Money
4,9/5
Based on 97 user ratings
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Hemlane Features

Hemlane Features

API
Accounting Management
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Contact Database
Contact Management
Document Management
Document Storage
Electronic Payments
Email Notifications
Maintenance Scheduling
Reminders
Reporting & Statistics
Search Functionality
Self Service Portal
Task Management
Third Party Integration
Work Order Management
Features
4,7/5
Based on 97 user ratings
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Categories

Additional information for Hemlane

Additional information for Hemlane

Key features of Hemlane

  • Accounting integration
  • Applicant screening & background check
  • Applications management
  • Automated billing
  • Automatic reminders
  • Booking management
  • Chat functionality
  • Client database
  • Credit check
  • Digital signature
  • Document storage
  • Electronic payments
  • Event scheduling
  • Expense tracking
  • Financial management
  • Landlord database
  • Late fee calculation
  • Lease management
  • Maintenance management
  • Maintenance scheduling
  • Online booking integration
  • Owner portal
  • Payment processing
  • Rent tracking
  • Secure data storage
  • Tenant database
  • Tenant management
  • Tenant portal
  • Vacancy tracking

Benefits

  • Increase application leads by utilizing Hemlane’s 40+ listing website connections including Zillow, Trulia, Padmapper, Zumper and Apartmentlist.

  • Keep track of repair jobs with Hemlane’s maintenance platform which allows tenants to upload photos, schedule repair and coordinate payment for completed jobs.

  • Connect with professionals in the property area to assist with property viewings, inspections and other management tasks.

  • Seek advice from Hemlane’s legal partner, Rocket Lawyer, who is on-hand to provide on-call support and advice in regards to contracts and state-specific tenancy laws.

  • Take control of your finances with Hemlane’s integrated accounts system. Users can trigger payments, initiate late fees and pay agents with online ACH transfers. The software aims to make transfers faster with instant bank verification and digital signature.

  • Hemlane FAQs

    Hemlane FAQs

    Below are some frequently asked questions for Hemlane.

    Q. What type of pricing plans does Hemlane offer?

    Hemlane offers the following pricing plans:

    Starting from: US$30,00/month

    Pricing model: Subscription

    Free Trial: Available

    No setup costs, monthly or annual subscription, annual billing for best rates, cancel at any time. ----------------------------------------------------------------- ANNUAL SUBSCRIPTION PRICING BASIC PACKAGE: $2 per month per unit + $28 base price SMART PACKAGE: $30 per month per unit + $28 base price ----------------------------------------------------------------- MONTHLY SUBSCRIPTION PRICING BASIC PACKAGE: $2.50 per month per unit + $34 base price SMART PACKAGE: $35 per month per unit + $34 base price ----------------------------------------------------------------- Smart package includes: legal on-call advice, maintenance coordination, connection to local third party agents and more.

    Q. What are the main features of Hemlane?

    Hemlane offers the following features:

    • Accounting integration
    • Applicant screening & background check
    • Applications management
    • Automated billing
    • Automatic reminders
    • Booking management
    • Chat functionality
    • Client database
    • Credit check
    • Digital signature
    • Document storage
    • Electronic payments
    • Event scheduling
    • Expense tracking
    • Financial management
    • Landlord database
    • Late fee calculation
    • Lease management
    • Maintenance management
    • Maintenance scheduling
    • Online booking integration
    • Owner portal
    • Payment processing
    • Rent tracking
    • Secure data storage
    • Tenant database
    • Tenant management
    • Tenant portal
    • Vacancy tracking

    Q. Who are the typical users of Hemlane?

    Hemlane has the following typical customers:

    Small Business, Freelancers, Mid Size Business

    Q. What languages does Hemlane support?

    Hemlane supports the following languages:

    English

    Q. What type of pricing plans does Hemlane offer?

    Hemlane has the following pricing plans:

    Subscription

    Q. Does Hemlane support mobile devices?

    We do not have any information about what devices Hemlane supports

    Q. What other apps does Hemlane integrate with?

    We do not have any information about what integrations Hemlane has

    Q. What level of support does Hemlane offer?

    Hemlane offers the following support options:

    Knowledge Base, Online Support, Phone Support