Amazon Chime

4.4 (119)
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Online meeting & video conferencing solution

About Amazon Chime

Amazon Chime is a cloud-based communication solution which is designed to simplify the process of organizing & conducting online meetings, voice calls, video calls and conferences. Users can also record calls, share files, and chat in real-time through the apps for iOS, Android, Windows, and Mac OSX.

Amazon Chime automatically calls participants to join meetings, with participants able to join meetings with a single tap, or let other users know that they are running late. Personalized meeting URLs can be created and used when scheduling meetings in advance, or to start instant meetings. The visual roster which gives users insight into who is present in the meeting, who has marked themselves as ‘running late’, and who is unavailable, removing the need for roll calls. Users can also view which audio feed is responsible for any background noise, and any participant can mute individual audio feeds. All participants can share their screen in a meeting, without needing to request permission, and remote control of screens can be enabled for collaboration. Participants can dial in using a standard phone line from over 70 countries, and view shared content on supported web browsers. Meetings can be recorded, including voice, video, and any shared content, with recordings stored in the cloud.

Amazon Chime also includes instant messaging, allowing users to chat with other people within or outside their organization, individually or in groups. Notifications are automatically generated for new messages, and users can view whether their sent messages have been delivered or read. Files can be attached to conversations to be shared with all participants, and searchable chat histories are automatically synchronized across devices. Chat Rooms can also be created to enable multiple users to collaborate on projects, with @mentions to direct messages to specific participants.


Key benefits of Amazon Chime

  • Participants can join meetings with a single tap, or mark themselves as ‘running late’ to alert their colleagues that they are behind schedule.

  • The visual roster allows users to see who is present in the meeting, who has marked themselves as ‘running late’, and where background noise is coming from, with the ability to mute individual audio feeds.

  • During meetings, screens can be shared from any device, by any participant, without requiring permission, and remote control can be enabled for individual screen shares.

  • Meetings can be recorded, including video, voice, and shared content, with cloud storage allowing users to access recordings through their chat history on any device.

  • Video conference calls can be conducted with up to 16 participants on desktops, or 8 on mobile devices, with participants’ videos displayed as tiles.

  • Images

    Amazon Chime Software - Users can view which participants are present in a meeting using the visual roster
    Amazon Chime Software - Amazon Chime displays users' availability
    Amazon Chime Software - Dial-in numbers can be provided, enabling participants to call in to meetings from more than 70 countries
    Amazon Chime Software - Users can chat with one another in real-time through Amazon Chime
    Amazon Chime Software - Amazon Chime allows users to join meetings with a tap
    Amazon Chime Software - Users can select whether or not to use their audio feed for a meeting
    Amazon Chime Software - Meetings can be scheduled for a later date and time, or users can begin instant meetings at any time
    Amazon Chime Software - Any participant in a meeting can share their screen or present without needing permission
    View 10 more
    Amazon Chime video
    Amazon Chime video
    Amazon Chime Software - Users can view which participants are present in a meeting using the visual roster
    Amazon Chime Software - Amazon Chime displays users' availability
    Amazon Chime Software - Dial-in numbers can be provided, enabling participants to call in to meetings from more than 70 countries
    Amazon Chime Software - Users can chat with one another in real-time through Amazon Chime
    Amazon Chime Software - Amazon Chime allows users to join meetings with a tap
    Amazon Chime Software - Users can select whether or not to use their audio feed for a meeting
    Amazon Chime Software - Meetings can be scheduled for a later date and time, or users can begin instant meetings at any time
    Amazon Chime Software - Any participant in a meeting can share their screen or present without needing permission

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    Reviews

    Overall rating

    4.4 /5
    (119)
    Value for Money
    4.3/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support
    4.2/5

    Already have Amazon Chime?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 119
    Verified Reviewer
    Overall rating
    • Industry: Banking
    • Company size: 5,001–10,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    amazonchime screen sharing and online meeting software

    Reviewed on 2021/11/24

    really nice with multiple features in a single pane of glass

    really nice with multiple features in a single pane of glass

    Pros

    single software multiple things screen sharing meetings and conducting interviews .GUI and sound quality is good

    Cons

    when screensharing some times the screen freezes need to refresh some times

    Alternatives Considered

    Webex Suite and Anywhere365

    Reasons for Choosing Amazon Chime

    cloud infrastructure

    Switched From

    Webex Suite
    Priyam
    Priyam
    Overall rating
    • Industry: Financial Services
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Single solution for both Internal & external communication

    Reviewed on 2023/07/31

    Amazon Chime removes dependencies on multiple applications. It has combined chat & meetings & also...

    Amazon Chime removes dependencies on multiple applications. It has combined chat & meetings & also supports dial-in & in-room video conference which are suitable for external communication.This single application is sufficient for all our communication needs!

    Pros

    It easily integrates with external tokenizers to implement multi factor authentication.Chime has a dedicated management console for implementation of policies.Chat & meetings are present in two different tabs under the same application.

    Cons

    Poor performance on weaker internet connection.Based on the 'pay as you go' model of subscription. For any requests, we have to contact the support team.

    Mithilesh
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Not recommend To use Amazon Chime

    Reviewed on 2020/07/21

    Earlier we seeing good experince of using Amazon chime but now a days it has lots of problem like...

    Earlier we seeing good experince of using Amazon chime but now a days it has lots of problem like audio quality and vedio (if more than 10).

    Pros

    Good to manage contacts within the same organization. It is fast and easy to chat more than two contant.

    Cons

    Recently it started to hang, freeze and low audio call quality. You have to click twice or thrice on Audio call icon to call your contact.

    Verified Reviewer
    Overall rating
    • Industry: Consumer Services
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Amazon Chime

    Reviewed on 2022/07/04

    Good in terms of easy installation over the mobile device ,desktop and laptops

    Good in terms of easy installation over the mobile device ,desktop and laptops

    Pros

    Frequent calls and meetings can be done by one click by searching the teammate in search tab, share screen & control remote desktop (1:1 only) Have a good option for Receiving an autocall during the meetings. and it provides an option to chat and raise a hand for doubts. share file can be done instantly.

    Cons

    it wont support for other users, it supports only amazon employees and organization.

    Verified Reviewer
    Overall rating
    • Industry: Financial Services
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    its just amazing and easy to use!!

    Reviewed on 2019/01/03

    I use it for every type of meeting I have because it not only really stable but it let me record...

    I use it for every type of meeting I have because it not only really stable but it let me record everything in case I want to double check something said in the meeting.

    Pros

    I really like its really easy to use and how you can interact with other programs like google calendar.
    It’s super stable, you can invite participants from other institutions really fast and it let you connect using the phone when the internet is not good with a tool free number.

    I must say that is more complete than any other programs I have used.

    Cons

    I think it has everything a good program to have meetings needs.
    Maybe be more light while using videos or sharing screen would help.

    Showing 5 reviews of 119 Read all reviews

    Amazon Chime FAQs

    Below are some frequently asked questions for Amazon Chime.

    Amazon Chime offers the following pricing plans:

    • Starting from: US$1.00
    • Pricing model: Free Version
    • Free Trial: Not Available

    Meetings - Basic: Free Meetings - Pro: $3 per user per day Business Calling - Phone Numbers: $1 per number per month (US only) Business Calling - Inbound: $0.002216 inbound rate per minute (US only)

    Amazon Chime has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Amazon Chime supports the following languages:

    English

    Amazon Chime supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Amazon Chime integrates with the following applications:

    AWS CloudTrail, Amazon S3

    Amazon Chime offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

    See all software categories found for Amazon Chime.