Amazon Chime

Amazon Chime

Online meeting & video conferencing solution

4.8/5 (17 reviews)

Amazon Chime Overview

Amazon Chime is a cloud-based communication solution which is designed to simplify the process of organizing & conducting online meetings, voice calls, video calls and conferences. Users can also record calls, share files, and chat in real-time through the apps for iOS, Android, Windows, and Mac OSX.

Amazon Chime automatically calls participants to join meetings, with participants able to join meetings with a single tap, or let other users know that they are running late. Personalized meeting URLs can be created and used when scheduling meetings in advance, or to start instant meetings. The visual roster which gives users insight into who is present in the meeting, who has marked themselves as ‘running late’, and who is unavailable, removing the need for roll calls. Users can also view which audio feed is responsible for any background noise, and any participant can mute individual audio feeds. All participants can share their screen in a meeting, without needing to request permission, and remote control of screens can be enabled for collaboration. Participants can dial in using a standard phone line from over 70 countries, and view shared content on supported web browsers. Meetings can be recorded, including voice, video, and any shared content, with recordings stored in the cloud.

Amazon Chime also includes instant messaging, allowing users to chat with other people within or outside their organization, individually or in groups. Notifications are automatically generated for new messages, and users can view whether their sent messages have been delivered or read. Files can be attached to conversations to be shared with all participants, and searchable chat histories are automatically synchronized across devices. Chat Rooms can also be created to enable multiple users to collaborate on projects, with @mentions to direct messages to specific participants.

Pricing

Starting from
US$2,50/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Amazon Chime Reviews

Overall rating
4.8/5
100% positive reviews
14
Excellent
3
Very good
0
Average
0
Poor
0
Terrible
Jennifer J.

This Software is ideal for chats with several people with a good level of security

Used Weekly for 1+ year
Reviewed on 2019/01/25
Review Source: Capterra

I have a long time using the platform and it facilitates my work, above all it allows me to have order with a virtual agenda of my appointments. I like that I can share my screen and show necessary and timely data in my meetings. Another important fact is that my colleagues can record these encounters and thus reproduce it as often as possible. convenient to those who also need it, in general a very satisfactory experience

Pros

This software offers a variety of advantages and therefore within the organization we like, Amazon Chime allows you to work safely and quickly, through video calls we can make conferences and meetings improvised or already Planned, in fact, one of the benefits is that you can schedule your appointments in a calendar and know that you have pending, within the organization has brought good results to implement Amazon Chime

Cons

I could say that I do not like the Amazon Chime software to manage a limit of 16 people, since on many occasions an important meeting can cover much more than this and it is a great limitation, I think that if it were extended it would be much better since Sometimes it is necessary. Another detail is that if you want to obtain only telephone communication you must pay a fee.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10

its just amazing and easy to use!!

Used Daily for 1+ year
Reviewed on 2019/01/03
Review Source: Capterra

I use it for every type of meeting I have because it not only really stable but it let me record everything in case I want to double check something said in the meeting.

Pros

I really like its really easy to use and how you can interact with other programs like google calendar.
It’s super stable, you can invite participants from other institutions really fast and it let you connect using the phone when the internet is not good with a tool free number.

I must say that is more complete than any other programs I have used.

Cons

I think it has everything a good program to have meetings needs.
Maybe be more light while using videos or sharing screen would help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Really great messenger and video chat software, with great integrations

Used Daily for 6-12 months
Reviewed on 2019/02/07
Review Source: Capterra

Everyday video calls / internal team communication

Pros

Never had such great call quality
Steadily improves with new features
Seamless integration into most AMZN products/softwares & email programs
Lightweight program running in the background
Browser version available (also see cons)

Cons

There is one persistent bug with plugging in new headphones - you need to rejoin the conversation in order for it to work
Browser version can not share screen

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Laura T.

AMAZING! The best webinar tool out there

Used Daily for 6-12 months
Reviewed on 2018/11/23
Review Source: Capterra

Exceptional, brilliant, amazing, the must have webinar tool

Pros

- Quality of sound and vision
- Collaborative
-Managable
- Yet to fail on us
- Great for presentations
- Great for interviews and creating videos

Cons

- Kind of difficult to work sometimes but it is 100% the best tool to use. Cost may be of an issue... pay for what you recieve - it is worthit!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Best Work Messaging App

Used Daily for 6-12 months
Reviewed on 2019/04/14
Review Source: Capterra

A+

Pros

Amazon Chime is ALWAYS up at my law firm. We have about 10 attorneys and 15-20 paralegals, and we use chime for everything that doesn't need to be put in an email. I love that attachments can be dragged and dropped so easily.

Cons

There is nothing I don't like about this software.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10

Amazon Chime Pricing

Starting from
US$2,50/month
Pricing options
Free Trial
Free
Subscription
Value for money

30-day free trial, no credit card required.

Basic: free
Plus: $2.50 per user, per month
Pro: $15 per user, per month

Amazon Chime Features

  • Call Recording
  • Chat
  • Conferencing
  • Instant Messaging
  • Live / Video Conferencing

  • API
  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Monitoring
  • Receiving
  • Reporting & Statistics
  • SMS Integration
  • Third Party Integration
  • Voice Mail

Additional information for Amazon Chime

Key features of Amazon Chime

  • 1:1 chat
  • 1:1 video calls
  • 1:1 voice calls
  • @mentions
  • Active Directory integration
  • Admin console
  • Availability indicators
  • Chat message statuses
  • Chat rooms
  • Drag-and-drop file sharing
  • International dial-in
  • Meeting recording
  • Meeting scheduling
  • Message history
  • Microsoft Outlook plugin
  • Personalized meeting URLs
  • Remote Desktop Control
  • Screen sharing
  • Searchable chat history
  • Tap-to-join
  • Video conferencing
  • Visual roster

Benefits

  • Participants can join meetings with a single tap, or mark themselves as ‘running late’ to alert their colleagues that they are behind schedule.

  • The visual roster allows users to see who is present in the meeting, who has marked themselves as ‘running late’, and where background noise is coming from, with the ability to mute individual audio feeds.

  • During meetings, screens can be shared from any device, by any participant, without requiring permission, and remote control can be enabled for individual screen shares.

  • Meetings can be recorded, including video, voice, and shared content, with cloud storage allowing users to access recordings through their chat history on any device.

  • Video conference calls can be conducted with up to 16 participants on desktops, or 8 on mobile devices, with participants’ videos displayed as tiles.

  • Amazon Chime FAQs

    Below are some frequently asked questions for Amazon Chime.

    Q. What type of pricing plans does Amazon Chime offer?

    Amazon Chime offers the following pricing plans:

    Starting from: US$2,50/month

    Pricing model: Free, Subscription

    Free Trial: Available

    30-day free trial, no credit card required.

    Basic: free
    Plus: $2.50 per user, per month
    Pro: $15 per user, per month

    Q. What are the main features of Amazon Chime?

    Amazon Chime offers the following features:

    • 1:1 chat
    • 1:1 video calls
    • 1:1 voice calls
    • @mentions
    • Active Directory integration
    • Admin console
    • Availability indicators
    • Chat message statuses
    • Chat rooms
    • Drag-and-drop file sharing
    • International dial-in
    • Meeting recording
    • Meeting scheduling
    • Message history
    • Microsoft Outlook plugin
    • Personalized meeting URLs
    • Remote Desktop Control
    • Screen sharing
    • Searchable chat history
    • Tap-to-join
    • Video conferencing
    • Visual roster

    Q. Who are the typical users of Amazon Chime?

    Amazon Chime has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Amazon Chime support?

    Amazon Chime supports the following languages:

    English

    Q. What type of pricing plans does Amazon Chime offer?

    Amazon Chime has the following pricing plans:

    Free, Subscription

    Q. Does Amazon Chime support mobile devices?

    Amazon Chime supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Amazon Chime integrate with?

    Amazon Chime integrates with the following applications:

    SalesWarp

    Q. What level of support does Amazon Chime offer?

    Amazon Chime offers the following support options:

    FAQs, Knowledge Base, Online Support, Video Tutorials