Inkling
About Inkling
Inkling has joined forces with Echo360 to revolutionize learning, enhancing educational experiences for frontline workers, students, and learners worldwide.
Inkling is a mobile enablement platform that offers deskless workers a single and centralized platform from which to engage with standard operating procedures (SOPs), receive on-the-job training, and experience real-time communications. Incorporating interactive experiences, collaborative authoring, and live updates, Inkling aims to deliver a flexible communications solution.
Designed to connect mobile workforces, Inkling equips users with the tools to manage SOPs, onboarding training, and real-time communications as well as field enablement processes. In order to facilitate effective training and communication, Inkling provides users with features such as collaborative authoring, group messaging, and actionable reporting technology. By promoting drag-and-drop widgets, a WYSIWYG editor, and multi-author editing, Inkling allows users to create and collaborate on digital content easily.
With access to rich media and online learning tools, Inkling also enables users to create dynamic content like contextual videos and interactive How-to’s. Since Inkling offers users a responsive design capable of operating offline, employees can access reference guides and job aids conveniently offline.
To enhance user productivity, Inkling employs powerful search and discovery capabilities such as predictive queries and contextual results. Utilizing Inkling’s search functionality, users can locate specific information quickly and efficiently. Moreover, with Inkling’s analytics dashboard and employee engagement reports, users can gain actionable insight into content usage.
Key benefits of Inkling
- Inkling employs a WYSIWYG editor and drag-and-drop widgets, allowing users to create digital content easily.
- Inkling utilizes rich media and online learning tools like videos, flashcards, and quizzes, serving to encourage employee engagement through interactive experiences.
- Inkling features actionable reports and an analytics dashboard, enabling users to measure content performance and employee engagement data simply and effectively.
- Inkling offers powerful search functionality, providing users with the technology to search within and across documents efficiently.
- Inkling functions offline, conveniently permitting users to access reference guides and job aids without an internet connection.
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Reviews
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- Industry: Marketing & Advertising
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Inkling is a great, interactive Onboarding Tool
Reviewed on 2019/07/08
Pros
Inkling has many different formatting options so that we can create our InkDocs to our company standards. It is easy to create multiple projects and then to distribute amongst our different departments (Sales & CS). I find it easy to use the distribution rules when adding users to projects. I like how interactive Inkling can be when it comes to user content (quizzes, multiple choice, buttons, etc.). Inkling makes learning fun and interesting!
The customer service is excellent! Our rep is always easy to connect with and will work internally to handle our requests in a timely manner. Our rep is also eager to show us new features that might be beneficial, which we appreciate!
Cons
At times it is difficult to edit content. We often want to copy information from one project to another and I find myself having to go into the coding of the project in order to do so. There is a lot of room for error when working in coding as opposed to just being able to copy and paste material.
We used to have issues with user content (fill in the blanks) not saving, which has since been resolved!
- Industry: E-Learning
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Intuitive, some quirks
Reviewed on 2021/03/25
Works well to have multiple people working on the same item and the templates help standardize...
Works well to have multiple people working on the same item and the templates help standardize different items when there are multiple writers or editors on a project.
Pros
It is very intuitive and integrates well with the customer-facing application.
Cons
I do wish that there was an autosave feature. Further, unable to copy and paste text external to the software and it does not integrate with third-party spell-checkers such as Grammarly. There is also sometimes a delay following command input, but you only end up waiting for only a second or two.
- Industry: Primary/Secondary Education
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Online Textbook?
Reviewed on 2018/02/18
Pros
Easy to Navigate,
Allows for display of multiple media types,
Allows for easy updates to fix bugs,
Downloading files is counter intuitive
Cons
Does not provide all the tools that teachers would appreciate. For example it allows for quizzes/practice problems but has no way to report results. Does not allow customization
- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Great Tool for eLearning
Reviewed on 2024/02/21
Pros
On the development side, Inkling is easy and intuitive to use. Only a few features need to be demonstrated, other than that someone with no training in using Inkling could probably be building content comfortably within a half hour.
Cons
Inkling is always striving to make their product better for the end user, which is of course a great thing. I do hope to see some improvements on the developer side though. Just one example, it would be easier to manage what projects people are in if we could see a list of those projects in their account. As it is we have to look in the projects to see who's in a project.
Response from Inkling, an Echo360 solution
Thank you for the thoughtful review, Leif!
- Industry: Accounting
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great job, Inkling!
Reviewed on 2024/02/21
excellent e-book option, saves a lot of paper by having textbooks online
excellent e-book option, saves a lot of paper by having textbooks online
Pros
Ease of use, easy to jump directly to the section of the textbook
Cons
struggle to get from textbook to textbook, navigation can be confusing
Response from Inkling, an Echo360 solution
Thank you for the lovely review, Mark!
Inkling FAQs
Below are some frequently asked questions for Inkling.Q. What type of pricing plans does Inkling offer?
Inkling offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
For pricing information, contact Inkling directly.
Q. Who are the typical users of Inkling?
Inkling has the following typical customers:
501–1,000, 1,001–5,000
Q. What languages does Inkling support?
Inkling supports the following languages:
English
Q. Does Inkling support mobile devices?
Inkling supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Inkling integrate with?
We do not have any information about what integrations Inkling has
Q. What level of support does Inkling offer?
Inkling offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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