About Kloudville

Kloudville is a cloud-based enterprise resource planning (ERP) solution designed to assist small and medium sized businesses across a range of industries with managing customers, orders, inventory, catalogs, pricing, billing, expenses, and more.

360-degree customer management gives users insight into customer information and interactions, quote and order histories, and communication preferences. Users can also create to-dos and schedule customer follow-ups. The order management system in Kloudville allows users to create, update, and cancel customer orders, manage complex order processing, track customer interactions, and analyze orders. Customizable business process flows can be used to automate order processing tasks according to company workflows, control notifications, and manage multiple business roles. Inventory can be managed across multiple locations, and users can view real-time stock levels and product availability through integration with suppliers and distributors.

Kloudville includes a pricing management system which allows users to create a range of pricing rules and formulas, including quantity-based pricing, bundle pricing, sales, coupons, promotional discounts, and custom pricing for different locations or customer segments. Users can set up multiple payment methods and customizable terms, and process debit and credit card payments in multiple currencies. Customer issues can be received and managed across multiple channels, including email, call center, and web portal, and issues can be routed or escalated manually or automatically. Reports on customer, sales, and performance can be generated and customized, and analytics are automatically gathered to give users insights in real-time.

Key benefits of Kloudville

  • The customer notification system can be customized, allowing users to control at which points in the order fulfilment process customers are sent order notifications.

  • Users can control pricing for all products, with the ability to create multiple pricing rules for different time periods, quantity-based pricing for bulk purchases, custom pricing for product bundles, promotional discounts, coupons, and pricing for different geographic locations or customer segments.

  • Multiple payment terms can be configured and are automatically enforced by Kloudville, with users able to set up different payment methods and plans, and process debit and credit card payments.

  • Users can create and manage catalogs to display products, with built-in content editors, the ability to upload supplementary materials including user guides and manuals to product pages, and change logs which enable users to roll back changes if required.

  • Inventory can be managed across multiple locations in real-time, with supplier integration, and the ability to track stock levels, availability, backorders, product statuses, and more.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada

    Supported Languages

    English

    Images

    Customer details can be managed in Kloudville
    Quotes and orders can be created and managed in Kloudville
    Pricing promotions can be created and managed in Kloudville
    The pricing management system allows users to create a range of pricing rules
    Users can manage inventory across multiple locations in Kloudville
    Invoices can be generated and tracked
    Multiple payment methods can be accepted and custom payment terms created
    Customer issues can be received through multiple communication channels
    Issues can be routed and escalated manually or automatically
    Kloudville allows users to track and manage expenses
    View 11 more
    Kloudville video
    Kloudville screenshot: Customer details can be managed in Kloudville Kloudville screenshot: Quotes and orders can be created and managed in Kloudville Kloudville screenshot: Pricing promotions can be created and managed in Kloudville Kloudville screenshot: The pricing management system allows users to create a range of pricing rules Kloudville screenshot: Users can manage inventory across multiple locations in Kloudville Kloudville screenshot: Invoices can be generated and tracked Kloudville screenshot: Multiple payment methods can be accepted and custom payment terms created Kloudville screenshot: Customer issues can be received through multiple communication channels Kloudville screenshot: Issues can be routed and escalated manually or automatically Kloudville screenshot: Kloudville allows users to track and manage expenses

    Features

    Total features of Kloudville: 44

    • API
    • Accounting Integration
    • Activity Dashboard
    • Approval Process Control
    • Automatic Notifications
    • Billing & Invoicing
    • Campaign Management
    • Client Portal
    • Configurable Workflow
    • Customer Database
    • Customer History
    • Customer Segmentation
    • Discount Management
    • Email Notifications
    • Escalation Management
    • Expense Claims
    • Expense Tracking
    • Follow-up Scheduling
    • Gift Card System
    • Inventory Management
    • Inventory Tracking
    • Invoice Management
    • Issue Management
    • Issue Tracking
    • Multi-Channel Communication
    • Multi-Currency
    • Multi-Language
    • Multi-Location
    • Online Catalog
    • Order Management
    • Order Processing
    • Order Tracking
    • Price Management
    • Product Catalog
    • Promotions Management
    • Quote Management
    • Real Time Analytics
    • Real Time Updates
    • Sales Tax Management
    • Self Service Portal
    • Status Tracking
    • Stock Management
    • To-Do List
    • Workflow Management

    Alternatives

    Zoho Inventory

    4,5
    #1 Alternative to Kloudville
    Zoho Inventory streamlines operations for businesses, enabling them to manage their inventory, sales & purchase orders...

    QuickBooks Commerce

    4,3
    #2 Alternative to Kloudville
    QuickBooks Commerce (formerly TradeGecko) is powerful cloud-based inventory and order management software for growing...

    Orderhive

    4,4
    #3 Alternative to Kloudville
    Orderhive is an eCommerce Automation Software that allows you to manage your Inventory, Orders, Shipping and all other...

    HarmonyPSA

    4,5
    #4 Alternative to Kloudville
    HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed...

    Reviews

    Overall rating

    5 /5
    (1)
    Value for Money
    5/5
    Features
    5/5
    Ease of Use
    5/5
    Customer Support
    5/5

    Already have Kloudville?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 1 review
    Saboor K.
    Overall rating
    • Industry: Telecommunications
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great experience

    Reviewed on 2017/05/11

    I was able to centralize all accounting process in one platform. It saved me the hassle of having...

    I was able to centralize all accounting process in one platform. It saved me the hassle of having to chase project managers for approvals via the workflow. Another thing I really liked about the workflow was the time stamping feature. This way we can see whom has completed what task on what day, which really helps in pinpointing where delays.

    Pros

    This software makes order management simple. As an accountant, this is my biggest headache. This process used to be a multi-step process, which Kloudville has simplified in one easy step.The company went far enough to even help me integrate
    e, which saves me the duplication in work. Billing management was also a big pain point in our department. Chasing collections is often a difficult task, as several clients would need to be contacted. Kloudville has simplified this in one click, which saves me time to focus on other things. Lastly Kloudville has taken the grief out of dealing with expense reports. There would be occasions where I would lose track of expenses and forget to process some employee expenses. Kloudville has centralized all of my expenses in one easy place. This way I am able to ensure that all employees are paid. It has also saved me the trouble of chasing project managers for approvals as they are now included in the Kloudville expense approval process. Compared to Netsuite, Kloudville offers a similar package for a fraction of the cost.

    Cons

    Kloudville Business Suite offers modules that are not relevant to our industry. We don't use these functionalities such as email marketing, subscriptions management, and issue management. But I would definitely take more functionality than less.

    Response from Kloudville

    We're glad to hear about your positive experience.

    Thank you for sharing!

    Kloudville FAQs

    Below are some frequently asked questions for Kloudville.

    Kloudville offers the following pricing plans:

    • Starting from: US$500,00
    • Pricing model: Subscription
    • Free Trial: Available

    14-day free trial, no credit card required. Pricing quotes are available on request.

    Kloudville offers the following features:

    • Account management
    • Accounting system integration
    • Analytics dashboards
    • Automatic & manual escalation
    • Billing & invoicing
    • Campaign management
    • Catalog management
    • Custom approval workflows
    • Custom routing processes
    • Customer management
    • Customer portal
    • Customer segmentation
    • Customizable business process flows
    • Customizable notification system
    • Customized discounts
    • Email notifications
    • Expense management
    • Flexible tax calculations
    • Follow-up scheduling
    • Inventory management
    • Issue management
    • Multi-channel communication
    • Multi-currency & multi-language support
    • Multi-location support
    • Order management
    • Pricing management
    • Product lifecycle management (PLM)
    • Promotions, coupons & gift cards
    • Quantity-based pricing
    • Quote & order histories
    • Quote management
    • Real-time availability updates
    • Role-based & project-based catalog updating
    • Status tracking
    • Subscription management
    • Supplier integration

    Kloudville has the following typical customers:

    Small Business

    Kloudville supports the following languages:

    English

    We do not have any information about what devices Kloudville supports

    Kloudville integrates with the following applications:

    QuickBooks Online, Shopify, SphereWMS

    Kloudville offers the following support options:

    Phone Support, Online Support, Video Tutorials

    Related categories

    See all software categories found for Kloudville.