NextGen Office

Empowering our clients to make healthcare better

About NextGen Office

Achieve better clinical outcomes with EHR/EMR software from NextGen Healthcare. Our goal is to free you to focus on delivering the best care to your patients. Gain access to state-of-the-art tools for fast, efficient documentation. The result-complete, accurate information, better coordination of care, improved diagnosis, and reduced risk. NextGen Enterprise EHR and NextGen Office EHR (formerly MediTouch) will support you on your journey to value-based care - no matter the size of your practice.


Key benefits of NextGen Office

  • The software supports interoperability, permitting users to share and exchange data easily between patients, providers, payers and health registries.

  • NextGen Ambulatory EHR operates as a single-source application, granting users quick and central access to all clinical and administrative patient information.

  • NextGen Ambulatory EHR includes cheat sheets, conveniently giving physicians a brief overview of a patient’s history when they hover on top of the patient’s record.

  • Via drag and drop fields users are able to work more efficiently without needing to click and scroll through lots of information.

  • NextGen Ambulatory EHR facilitates tab configuration by specialty, practice, provider and visit type, enabling users to customize the organization of medical records.

  • Images

    NextGen Office Software - NextGen Office patient chart
    NextGen Office Software - NextGen Office e-prescriptions
    NextGen Office Software - NextGen Office digital diagnosis
    NextGen Office Software - NextGen Office MIPS dashboard
    NextGen Office Software - NextGen Office patient portal
    NextGen Office Software - NextGen Office telehealth
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    NextGen Office video
    NextGen Office Software - NextGen Office patient chart
    NextGen Office Software - NextGen Office e-prescriptions
    NextGen Office Software - NextGen Office digital diagnosis
    NextGen Office Software - NextGen Office MIPS dashboard
    NextGen Office Software - NextGen Office patient portal
    NextGen Office Software - NextGen Office telehealth

    Not sure about NextGen Office? Compare with a popular alternative

    NextGen Office

    4,0 (1 255)
    VS.
    Highly reviewed

    Starting Price

    No pricing found
    US$45,00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    96
    185

    Integrations

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    24

    Ease of Use

    3,9 (1 255)
    4,6 (1 326)

    Value for Money

    3,7 (1 255)
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    Customer Service

    4,0 (1 255)
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    Reviews

    Overall rating

    4,0 /5
    (1 255)
    Value for Money
    3,7/5
    Features
    3,9/5
    Ease of Use
    3,9/5
    Customer Support
    4,0/5

    Already have NextGen Office?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1 255
    Kiara
    Kiara
    Overall rating
    • Industry: Individual & Family Services
    • Company size: 501–1 000 Employees
    • Used for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Medical Records/ Information

    Reviewed on 2020/04/25

    Overall, I love using this website for medical information and record updates. I love being able to...

    Overall, I love using this website for medical information and record updates. I love being able to schedule appointments for my kids and I, it makes it really easy. NextGen still needs a little work but overall, its easy, accessible, great way to communication with healthcare providers, shows your medication and so much more great features.

    Pros

    I love that we are able to schedule our appointments online. I like that we are also able to see our medical records and other information about myself and other family members. I also really like that its easy access anywhere you go. I like a lot of the features on the site.

    Cons

    The only thing that I least like about the software is the communication on scheduling and communication between a healthcare provider can take long to 2 days or more.

    Monica
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Very user friendly

    Reviewed on 2023/06/13

    I think NextGen is more user friendly than patient friendly so depending on your needs, it may not...

    I think NextGen is more user friendly than patient friendly so depending on your needs, it may not be the best system for you. The overall system is extremely clean and easy to navigate. There is a lot of customization and features that you can add in and take out as needed.

    Pros

    NextGen is by far one of the easiest EHR providers to use. It is extremely user friendly and straightforward. One of my favorite features is how you can set access and abilities for each user and their specific role/responsibilities.

    Cons

    While I love the clipboard to easily drag and drop appointments, I wish the system showed the original appointment in the patient chart and that it was moved. It happens sometimes but not usually and it would be helpful to note that the appointment was moved. The patient portal and documents definitely need work as they don't always work to their complete functionality.

    Dalton
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Limited Customization & Difficult Corporate Team

    Reviewed on 2020/07/24

    I would not recommend working with this company/software. There are numerous options in the market...

    I would not recommend working with this company/software. There are numerous options in the market at comparable price points that offer superior products.

    Pros

    Provides standard EMR and Practice Management functionality. If all you're looking for is a simple EMR to track your patient encounters, this software is a decent option.

    Cons

    1. Extremely difficult to transfer from other EMRs to this system. Beware that there will be a lot of manpower needed in order to get you up and running unless you're willing to pay expensive migration rates.
    2. Account management and customer support teams are unorganized and inefficient. Often you have difficulty finding somebody who can answer your questions.
    3. The pricing is based on a per physician basis. If you have a provider leave your practice/company, you are not allowed to terminate prior to your next renewal date. You could be left with significant fees for unused licenses if your company has any turnover. Their team offered no flexibility with fees during the COVID-19 pandemic.

    Alternatives Considered

    EpicCare and eClinicalWorks

    Reasons for Choosing NextGen Office

    We outgrew P2P mostly due to our desire to bill insurance. The NextGen sales team showed the robust features of the software. Unfortunately, they did not display the difficulties that come withe using this product.

    Reasons for Switching to NextGen Office

    The cost of NextGen was less that the others. We did not factor in the additional features that come with ECW or Epic. Either would have been a vastly better pick for our company due to the desire to customtize the account to best fit the needs of both our patients and providers.
    Verified Reviewer
    Overall rating
    • Industry: Education Management
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Be prepared to train your employees forever!

    Reviewed on 2018/11/10

    Pros

    I like that there are two distinctive sides to this software: Practice Management and the EHR. This makes everything difficult though when learning it for the first time. It really breaks up what would be a fairly daunting task of switching to this system. I love that patients are able to register their information before their first visit-- this makes entering in new patients so much easier and faster.

    Cons

    You can only do some things through Practice Management and many others through the EHR. When admitting new patients I have to toggle between the two and often have to have several browser tabs open while entering in patient data. It took seemingly forever to figure out what kind of profile employees should be on-- should we all be administrators or not? We found that some permissions were not granted if everyone was not made to be an administrator and vital abilities were lost to some employees. After learning this system for about a year we are still figuring out ways to work with this system a little better. It is not intuitive and it is difficult to learn. There has to be a better system out there when switching to Electronic Medical Records.

    Verified Reviewer
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    If not for the reports, all would be 5 stars

    Reviewed on 2018/12/04

    Customer service was fantastic when this was Healthfusion. Then NextGen came along and decided to...

    Customer service was fantastic when this was Healthfusion. Then NextGen came along and decided to cut staff, outsource and shift everyone to a website for service requests and complaints. The "Success Community" is a farce, your requests rot there until you escalate them or call in asking why they haven't been touched. The various departments no longer communicate very effectively. The people that are still employed there are great, but spread entirely too thin.

    Pros

    Fully intergrated. No uploading, no downloading. You enter a claim and it sends when you save it. ERA's are there daily without having to retrieve them. Everything comes to you.

    Cons

    The reports module is hopelessly complicated and not written for the laymen. You will either need to pay them to write custom reports for anything you need beyond the pre-made reports, or go through lengthy training and lost of practice to understand their system.

    Showing 5 reviews of 1 255 Read all reviews

    NextGen Office FAQs

    Below are some frequently asked questions for NextGen Office.

    NextGen Office offers the following pricing plans:

    • Starting from:
    • Free Trial: Not Available

    To receive accurate pricing information, contact NextGen directly.

    NextGen Office has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    NextGen Office supports the following languages:

    English

    NextGen Office supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations NextGen Office has

    NextGen Office offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for NextGen Office.