About NextGen Healthcare

Achieve better clinical outcomes with EHR/EMR software from NextGen Healthcare. Our goal is to free you to focus on delivering the best care to your patients. Gain access to state-of-the-art tools for fast, efficient documentation. The result-complete, accurate information, better coordination of care, improved diagnosis, and reduced risk. NextGen Enterprise EHR and NextGen Office EHR (formerly MediTouch) will support you on your journey to value-based care - no matter the size of your practice.

Key benefits of NextGen Healthcare

  • The software supports interoperability, permitting users to share and exchange data easily between patients, providers, payers and health registries.

  • NextGen Ambulatory EHR operates as a single-source application, granting users quick and central access to all clinical and administrative patient information.

  • NextGen Ambulatory EHR includes cheat sheets, conveniently giving physicians a brief overview of a patient’s history when they hover on top of the patient’s record.

  • Via drag and drop fields users are able to work more efficiently without needing to click and scroll through lots of information.

  • NextGen Ambulatory EHR facilitates tab configuration by specialty, practice, provider and visit type, enabling users to customize the organization of medical records.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    View 7 more
    NextGen Healthcare video
    NextGen Healthcare screenshot: NextGen Healthcare screenshot: NextGen Healthcare screenshot: NextGen Healthcare screenshot: NextGen Healthcare screenshot: NextGen Healthcare screenshot:

    Features

    Total features of NextGen Healthcare: 67

    • Activity Dashboard
    • Alerts / Escalation
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Automated Scheduling
    • Billing & Invoicing
    • Calendar Management
    • Charting
    • Claims Management
    • Claims Scrubbing
    • Client Management
    • Client Portal
    • Clinic Interoperability
    • Code & Charge Entry
    • Coding Assistance
    • Collaboration Tools
    • Communication Management
    • Compliance Management
    • Compliance Tracking
    • Configuration Management
    • Confirmation/Reminders
    • Contact Database
    • Customizable Reports
    • Customizable Templates
    • Data Capture and Transfer
    • Decision Support Software
    • Document Management
    • Document Storage
    • Drag & Drop
    • Dunning Management
    • E-Prescribing
    • EMR/EHR
    • HIPAA Compliant
    • Handwriting Recognition
    • Historical Reporting
    • Insurance Eligibility Verification
    • Invoice History
    • Meaningful Use Certified
    • Medical Billing
    • Multi-Location
    • Multi-Physician
    • ONC-ATCB Certified
    • Order Entry
    • Patient Intake
    • Patient Portal
    • Patient Records Management
    • Patient Scheduling
    • Physician Scheduling
    • Practice Management
    • Problem Management
    • Quotes/Estimates
    • Real Time Analytics
    • Real Time Data
    • Records Management
    • Reminders
    • Remittance Advice
    • Reporting & Statistics
    • SOAP notes
    • Self Service Portal
    • Summary Reports
    • Surveys & Feedback
    • Template Management
    • Video Conferencing
    • Voice Recognition
    • Website Analytics
    • Workflow Management

    Alternatives

    InSync Healthcare Solutions

    4,5
    #1 Alternative to NextGen Healthcare
    Enhance patient care with InSync's fully integrated, easy-to-use, cloud-based healthcare IT solutions configured...

    TheraNest

    4,5
    #2 Alternative to NextGen Healthcare
    TheraNest Mental Health is a practice management and therapy notes tool that allows users to keep track of health...

    Modernizing Medicine

    4,3
    #3 Alternative to NextGen Healthcare
    Modernizing Medicine is a cloud-based, specialty-specific electronic health records (EHR) system & IT suite which...

    RXNT

    4,4
    #4 Alternative to NextGen Healthcare
    RXNT is an integrated Clinical & Practice Management platform for healthcare professionals which helps you manage...

    Reviews

    Overall rating

    4 /5
    (1 188)
    Value for Money
    3,7/5
    Features
    3,9/5
    Ease of Use
    3,9/5
    Customer Support
    4/5

    Already have NextGen Healthcare?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1 188
    Jeff K.
    Overall rating
    • Industry: Entertainment
    • Company size: 10 000+ Employees
    • Used Other for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    NextGen Healthcare-Still a leader in Patient/Physician communication

    Reviewed on 2020/06/09

    This was a Premiere Patient and Physician portal many years ago and worked so smoothly. I did live...

    This was a Premiere Patient and Physician portal many years ago and worked so smoothly. I did live in another state, but happily when researching my info for older records, this Portal was still there and had all I needed. I did not pursue moving items to another portal that some of my doctors use today since they seems to be on an ever evolving and ever revolving system of chaos on some of the models being implemented currently. This wasn't broken, so I wish it had stayed for many other people. But a refreshing relief to still find it and get to use it. It may be working in other parts of the world and in those places I hope that the users feels as good as I do about it.

    Pros

    I needed to find some older records from another place and time. My portal still was available from 2014 and I had many and virtually all options available to me despite being in other Physician based web portals over the years. Beyond Helpful.

    Cons

    I only dislike that it is phased out in many common places and dominated by more complex systems. I experienced this issue recently at a physicians office.

    Vipul K.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    family physician review

    Reviewed on 2020/03/03

    I'm overall happy. Every EHR system has its pros and cons, but I believe Nextgen Office has a very...

    I'm overall happy. Every EHR system has its pros and cons, but I believe Nextgen Office has a very good combination of ease of use and overall cost.

    Pros

    It is very easy to complete my notes at the time of examination of the patients

    Cons

    whenever an upgrade or maintenance is completed over a weekend, many times we run into problems coming back to work on that Monday. For examples, slowness, screen freezes up, etc. The latest incident was this past weekend. It was eventually corrected on the Monday, but it slows us down.

    Cheryl C.
    Overall rating
    • Industry: Medical Practice
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Great potential, but needs some improvement!

    Reviewed on 2014/09/19

    Pros

    They are improving the product consistently. There have been two product updates since we started with them in March. Customer service has improved greatly as well. 99% of the time someone who picks up the phone and helps you with your problems. They have daily webinars that are free of a particular topic, so you can log in, ask questions, get help, and then log off. The product has a lot of great things such as ease of sending the charges from the docs to the billing department, seeing the exact statement that a patient received so you can talk to them more intelligently, getting lots of detail on the claims, rescheduling a patient from one day to the next, and blocking a portion of the schedule or opening a portion of the schedule.

    Cons

    You can submit issues via email, but once they respond back, they close the case. Even if they didn't give you the answer you were looking for, you then have to email again and reference the case requiring you to print everything to keep track, because there is no way to follow the status of your case. If you submit feature requests, there is no way to know if they are working on it, aren't considering it, holding it for a future update, etc. There are specific reports that you can get, but if you need something that's not pre-built, there is very little way to obtain the info, if at all. I requested some kind of report writer. The reports all come out as an Excel spreadsheet which is good, because it allows you to manipulate and move around the data, but when you print it's very unwieldy and not pretty. They need to have a way to convert the report to a PDF format once you have it the way you like. Many of the reports don't offer options such as picking providers, locations, payers, so you have to manipulate the report after it opens to delete what you do not need, which is time consuming. The software is extremely dependent on location, which means everything you do has to be done by location creating a lot of work. If you have many offices, your docs do surgery in several locations and they are outpatient or inpatient. Changing or adding something has to be done many times, because you do it by location. It would be easier if there was a drop-down listing your locations and you only had to check the locations to which your additions or changes were applicable. Parts of the software feel as if they are too structured and everything has to fit into their predetermined way to do things. There is not enough flexibility and leeway to change portions that suit your practice. Vendor training was not great when we started and we paid for an outside vendor that works with Healthfusion to come on site and train us. I understand that the help and training portions have changed a bit since then and may be better. It has great potential if they would open up the software and be more flexible!

    Mary H.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    GOOD PRODUCT/ LACKS SUPPORT

    Reviewed on 2020/12/30

    Overall my experience with NextGen - Formerly Medfusion has not been what i had hoped for.

    Overall my experience with NextGen - Formerly Medfusion has not been what i had hoped for.

    Pros

    The product itself works well with our EHR. Very little down time. Customizable templates.
    Easy to attach files and import to the EHR

    Cons

    Very slow response times on reported software issues. Poor responses -seems to be automated responses.

    Barry W.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Get to know it

    Reviewed on 2019/08/21

    Took a while to learn the system, but in’s you learn the ins and outs of navigation it a breeze

    Took a while to learn the system, but in’s you learn the ins and outs of navigation it a breeze

    Pros

    Everything thing you need is there. Options are unlimited. Navigation is straight forward once you learn the system. Support is knowlegible and fast.

    Cons

    Tough to learn. Training team needs a lot to be desired

    Showing 5 reviews of 1 188 Read all reviews

    NextGen Healthcare FAQs

    Below are some frequently asked questions for NextGen Healthcare.

    NextGen Healthcare offers the following pricing plans:

    • Starting from:
    • Free Trial: Available

    To receive accurate pricing information, contact NextGen directly.

    We do not have any information about NextGen Healthcare features

    NextGen Healthcare has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    NextGen Healthcare supports the following languages:

    English

    NextGen Healthcare supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations NextGen Healthcare has

    NextGen Healthcare offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for NextGen Healthcare.