NetHunt CRM

NetHunt CRM

CRM solution for adding smart email tools to Gmail inboxes

4.8/5 (61 reviews)

NetHunt CRM Overview

NetHunt CRM is a smart Customer/Client Relationship Management system that integrates into Gmail email inboxes to add organizational tools where the communications take place. Compatible with G Suite and Google Apps, with Zapier-based integration available for over 750 third-party web services, the subscription product scales to meet the needs of single users and growing business teams. Suitable for sales, support, retail, hiring and marketing purposes, NetHunt CRM encourages project managers to use Gmail to organize customer support, manage tasks streamline and implement marketing campaigns.

Leveraging a records-based approach to encapsulate customer and lead data, NetHunt pulls emails, task, files and notes together. Custom folders can then be created to collect records, form pipelines and achieve 360-degree views on customers or service performance. The system of course also adds greater communications support, setting up email follow-up reminders, auto-responses and flags for revisiting important sales conversations. Emails can be turned into prioritized to-do lists for better task management, while mass mailing capabilities aid the sending of bulk campaign messages and open tracking feeds back which contacts have viewed them.

Pricing

Starting from
US$24,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

NetHunt CRM Reviews

Overall rating
4.8/5
100% positive reviews
46
Excellent
15
Very good
0
Average
0
Poor
0
Terrible
Ovidiu S.

The solution I've been looking for

Used Daily for 1-5 months
Reviewed on 2017/09/19
Review Source: Capterra

Pros

I can finally organize my conversation threads with my clients in a way that is sane and efficient. I don't know about your clients but some of mine have the habit of replying to a certain email thread with questions or ideas that belong in a new thread, or in an already existing one.

Well, with NetHunt I no longer care about that issue, because I just associate the conversations with the relevant item in the relevant folder. No more frantically digging through my GMail folders to look for that piece of info lost in a completely unrelated thread!

There are many services out there that claim to offer some of the features of NetHunt (column views for emails, a la Trello, for example) but none of them do it as well as NetHunt.

I love how flexible it is, and how you it doesn't force you to work in a specific way, but it allows you to build your own system, perfectly suited to your needs.

I almost never thought about wanting to do something in NetHunt to only find out it isn't possible. If you can think of it, you can probably build it!

Cons

The only thing that could use some improvement is the look of the interface. Don't get me wrong, it's spot on in terms of functionality, but the aesthetics are a bit lacking.

This is just a personal preference, being a designer I like to look at beautiful interfaces while I work - NetHunt's is functional and clear, but falls short of "beautiful".

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Sherman H.

Super ease-of-use in Gmail integration + iPhone app. Top-shelf support. Great price-point. Big fan!

Used Daily for 1-5 months
Reviewed on 2017/11/30
Review Source: Capterra

1. *Daily* Tracking of Leads, Prospects & Clients because of ease-of-use and Gmail-integration

2. Prevents anyone falling through the cracks because its so easy to tag an unassociated email/person with a Customer Record.

3. Feeling in-control and organized with my pipeline, inspiring me to scale without potential overwhelm

Pros

I switched from the other Gmail-integrated-CRM competitor because of NetHunt's:
1. Ease-of-use: both in the Gmail UI & iPhone app. Because of this ease of use, I'm using my CRM daily and consistently to keep me tracking my prospects and clients, without anyone falling through the cracks.

2. Top-shelf support: Shout out to Anastasia, who consistently showed kind & gracious professionalism & prompt responses to my questions. She's the reason why I'm such a big fan!

3. Great price-point: Definitely affordable, even when needing to scale.

If you're considering a Gmail-integrated CRM, NetHunt gets my 10-stars out of 5! Give it a shot, you'll be impressed!

Cons

It would be super to be able to integrate 2 separate email accounts (eg 2 Gmail / GSuite email addresses using 1 NetHunt account) into one NetHunt CRM account, but this is such a rare use case. On the other hand, it's useful to keep my leads separated between my 2 organizations. Anastasia came through with an offer I couldn't refuse to accommodate my request - what a rockstar!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Roger D.

Using Nethunt for almost one year and so far things are great!

Used Daily for 1+ year
Reviewed on 2018/08/02
Review Source: Capterra

great and affordable CRM

Pros

In my opinion NetHunt CRM is the best CRM we've used because the whole interface is designed around Gmail, making all of your email communications with super easy. As my business requires several different web applications but most of our staff only interact with Nethunt and the Zapier integration takes care of the rest of the back end work with the other apps.
NetHunt also allows you to create as many custom fields inside records and link records.

Support is also very good, very prompt and very well versed in how the Nethunt system works.

Cons

On the past sometimes Nethunt could mix a few contacts but looks like the bug was fixed on the new updated as I don't have that like of problem anymore

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Scott m. S.

I love this product!

Used Daily for 1+ year
Reviewed on 2019/03/05
Review Source: Capterra

Customer Support is arguably the best feature of this product. If you have a question that is only vaguely related to NetHunt, like how to use integration in a new way, they will work with you to make that happen and fulfill your need.

Pros

I use NetHunt to coordinate communications and annual planning among volunteers across 3 continents. This product has allowed me to dump spreadsheets and the need to email them and request updates. My team keeps the records updated and we all stay on track.

Cons

The price can be a bit much for a small operation but with 2 users in the free package allows you to fully vet and experience all the benefits.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Allan F.

NetHunt CRM is the best CRM I've used and enables our team to handle all CRM tasks with Gmail

Used Daily for 1-5 months
Reviewed on 2018/01/30
Review Source: Capterra

Hours of time saved and making our teams workflow much simpler by not having to leave Gmail as often

Pros

All CRM tasks can be handled inside Gmail.

The user interface is completely customisable and adding new fields to records is simple and efficient.

Creating new records for any task (contacts, leads, service etc) is very simple and the customisable views are just so handy for a quick visual look at what is happening in your business.

NetHunt CRM works quickly and it's integration with Zapier has literally saved us hours each week and made previously manual tasks completely automated.

Cons

The follow up reminder system, although functional, is a little basic in that (at the time of this review) you can only set up one reminder for a record or email at one time. It would be nice if you could have more than one follow up reminder per record or email and have these on a schedule. This of course can be done easily using Zapier but if you're not using a paid subscription to Zapier it will add another cost. This is a minor con though and with some discipline there are simple and effective workarounds

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

NetHunt CRM Pricing

Starting from
US$24,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

All pricing packages include a 14-day free trial:
FREE - free forever for up to 2 users
PROFESSIONAL - $24 per user/month*
ENTERPRISE - $48 per user/month*

*Includes a 1 year with a 20% discount.

NetHunt CRM Features

  • API
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Contact Database
  • Custom Fields
  • Customer Database
  • Customizable Reporting
  • Data Import/Export
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Customizable Branding
  • Customizable Templates
  • Electronic Payments

Additional information for NetHunt CRM

Key features of NetHunt CRM

  • Agile views
  • Bug tracking
  • Bulk sending
  • CRM integration
  • Charting
  • Client data export
  • Client database
  • Collaboration tools
  • Color-coding
  • Custom fields
  • Customer support
  • Customer support tracking
  • Customizable folders
  • Due date tracking
  • Email integration
  • Email reminders
  • Email response control
  • Facebook integration
  • Filtered views
  • Follow-up scheduling
  • Interaction tracking
  • List management
  • Mail notes
  • Mailing list management
  • Marketing automation
  • Prioritizing
  • Product catalog
  • Records management
  • Task management
  • To-do lists

Benefits

  • NetHunt CRM provides a wholly Gmail-based CRM system that integrates with Google Apps to give individuals and growing business users access to relationship management features from within their inbox.

  • Smart inbox features are based around record creation and management, organizing contact and business data more effectively along with tools for email tracking, mass mailing and follow-up reminders.

  • Record changes are instantly updated, making shared business data accurate among team members and promoting live collaboration between team members.

  • Companion NetHunt CRM apps for Android and iOS smartphones allow users with valid, active NetHunt accounts to access the system's features on the move and sync all changes with the web version.

  • Via Zapier, NetHunt CRM can be connected to over 750 web services and apps including Google Forms, Wufoo, Typeform, Slack, MailChimp, Facebook, Xero, Todoist, Jira and more.
  • NetHunt CRM FAQs

    Below are some frequently asked questions for NetHunt CRM.

    Q. What type of pricing plans does NetHunt CRM offer?

    NetHunt CRM offers the following pricing plans:

    Starting from: US$24,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    All pricing packages include a 14-day free trial:
    FREE - free forever for up to 2 users
    PROFESSIONAL - $24 per user/month*
    ENTERPRISE - $48 per user/month*

    *Includes a 1 year with a 20% discount.

    Q. What are the main features of NetHunt CRM?

    NetHunt CRM offers the following features:

    • Agile views
    • Bug tracking
    • Bulk sending
    • CRM integration
    • Charting
    • Client data export
    • Client database
    • Collaboration tools
    • Color-coding
    • Custom fields
    • Customer support
    • Customer support tracking
    • Customizable folders
    • Due date tracking
    • Email integration
    • Email reminders
    • Email response control
    • Facebook integration
    • Filtered views
    • Follow-up scheduling
    • Interaction tracking
    • List management
    • Mail notes
    • Mailing list management
    • Marketing automation
    • Prioritizing
    • Product catalog
    • Records management
    • Task management
    • To-do lists

    Q. Who are the typical users of NetHunt CRM?

    NetHunt CRM has the following typical customers:

    Freelancers, Mid Size Business, Small Business

    Q. What languages does NetHunt CRM support?

    NetHunt CRM supports the following languages:

    English

    Q. What type of pricing plans does NetHunt CRM offer?

    NetHunt CRM has the following pricing plans:

    Free, Subscription

    Q. Does NetHunt CRM support mobile devices?

    NetHunt CRM supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does NetHunt CRM integrate with?

    NetHunt CRM integrates with the following applications:

    Facebook, G Suite, Google Calendar, Google Drive, JIRA Software, Mailchimp, NUACOM, Slack, Wufoo, Xero

    Q. What level of support does NetHunt CRM offer?

    NetHunt CRM offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials