Limo Anywhere

It is our office from A to Z. Easy to use, powerful, fully integrated with our website and CC processor, dispatch screen is easy to read,..can go on forever.

There really isnt any cons. Any bugs were worked out a while ago and if any issues arise, they are fixed quickly.

As a LimoAnywhere user for almost 10 years, our company has seen the changes made to continually improve the system to best fit the operators who are using it. Whether small or large, LA is a good program for the money. Support is very good, which is critical in our 24/7 industry. LA has peer groups and user work-flow feedback is important.

There needs to be a back-up system if servers go down. This may have already been remedied. Sometimes the system is really slow and it's frustrating when trying to give information or take information from a client live on the phone.

They used to be helpful and go out of there way to walk you through your issues. Bug fixes were fixed promptly.

I've had several issues with bugs that have not been fixed for months. Running reports to pay affiliates show what we get paid for the trip (never used to show it) and now there is no ETA for this fix. Have to take extra steps to dispatch because I always get an error message that doesn't allow me to dispatch. It's unprofessional and the customer support doesn't seem to care. This software has gone downhill and I don't think I can trust this company to handle my bookings. Very disappointed in the quality of service and DO NOT recommend this software to any transportation company looking for booking software.

Really like the way I can control and keep track of my daily booking, store information on Clients and process Credit cards.

They make a lot of "updates" but it always seems to cause problems - often make changes that are not conductive to general limo operations and then need to go back older methods, they need to have better contact with people who use their product daily for operations.

Everyday we learn more and more about the capabilities. It's like the software is growing with our company. Before starting my own limousine business, I'd used this software while working with other companies as a chauffeur and found it very user friendly.

Initial Setup was tricky and the video tutorials aren't detailed enough. I've not had time to attend one of the online training schedules. With so many features, the University should be more robust.