RMS Cloud

Cloud-based outdoor hospitality property management software

About RMS Cloud

RMS is a cloud-based hospitality property management solution designed to assist property managers and owners in managing bookings, availability, pricing, correspondence, billing, and more. The software is suitable for campgrounds, National Parks, RV parks, and marinas of all sizes, and can be deployed across multi-property environments, enabling groups and chains to manage data from all their properties in one system. Multi-properties have the ability to distribute inventory across numerous sites through integration with the global distribution system (GDS).

The RMS native channel manager allows users to connect to major OTAs without the need for a third-party interface, cutting down on commission fees and maximizing exposure. Users can also embed an internet booking engine (IBE) in their website, allowing guests to directly make reservations at any time, with rates and availability automatically updated in real-time.

Automated pricing rules can be created to maximize occupancy and yield, where rates intuitively adapt in response to supply and demand. The RMS built-in dashboard can be customized for each user, manager or department, and displays activity in real-time.


Key benefits of RMS Cloud

  • The dashboard can be customised for different users, managers and departments, and gives a real-time snapshot of activity.

  • Inventory can be distributed across multiple channels and managed from a single platform.

  • An internet booking engine can be embedded in property websites, allowing guests to book directly at any time, with automatic updates to availability and rates.

  • All reservations appear automatically in the booking screen, with confirmation emails sent to users and guests and real-time availability updates to prevent double-booking.

  • Reservations can be color-coded on the booking chart, based on their source, company, travel agent or any other criteria.

  • Images

    RMS Cloud Software - A Modern Property Management System Designed for Campgrounds, RV Parks, and Marinas.
    RMS Cloud Software - Customizable Daily Reporting Dashboard
    RMS Cloud Software - Guest Portal: Guest access to manage reservations, directly message your staff, make payments, and more.
    RMS Cloud Software - Streamline Property Operations with 100+ Channel Integrations
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    RMS Cloud Software - A Modern Property Management System Designed for Campgrounds, RV Parks, and Marinas.
    RMS Cloud Software - Customizable Daily Reporting Dashboard
    RMS Cloud Software - Guest Portal: Guest access to manage reservations, directly message your staff, make payments, and more.
    RMS Cloud Software - Streamline Property Operations with 100+ Channel Integrations

    Not sure about RMS Cloud? Compare with a popular alternative

    RMS Cloud

    4,4 (416)
    VS.

    Starting Price

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    Pricing Options

    Free version
    Free trial
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    Features

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    Integrations

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    Ease of Use

    4,2 (416)
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    Value for Money

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    Customer Service

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    Reviews

    Overall rating

    4,4 /5
    (416)
    Value for Money
    4,3/5
    Features
    4,3/5
    Ease of Use
    4,2/5
    Customer Support
    4,5/5

    Already have RMS Cloud?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 416
    Alan
    Overall rating
    • Industry: Hospitality
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Rms is for non computer literate people

    Reviewed on 2019/03/16

    Quality product and easy to use

    Quality product and easy to use

    Pros

    Rms is easy to use on the many platforms available. Because it is in the cloud it has allowed our business to operate without being tied to the office. It has provided flexibility to our managers by being able to have the work life balance that modern workplaces strive to provide

    Cons

    It doesn’t work well with Microsoft edge on some platforms

    Kerry
    Overall rating
    • Industry: Hospitality
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Gets the job done

    Reviewed on 2022/05/25

    Overall fairly easy to get your head around for the basics. Good over view of availability.

    Overall fairly easy to get your head around for the basics. Good over view of availability.

    Pros

    Almost all the rooms show on one screen and for multiple weeks. It also keeps a record of old bookings that you can access when needed.

    Cons

    For a large group booking you cant put packages on multiple rooms at the one time. You have to enter them all individually.
    Often the totals when creating one tariff for the group adds up to the right amount in the totals but in the accom when you go to print a invoice the total is different. If you go out of the booking and refresh the whole booking system it often corrects it.
    Also invoices arent arriving in guests companies in boxes. So I have to print off the invoice and send it via our scanner to the guest.

    Kimberly
    Overall rating
    • Industry: Hospitality
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Once they have you...

    Reviewed on 2022/08/23

    Overall it is useful. it does not deliver as promised

    Overall it is useful. it does not deliver as promised

    Pros

    The features that were promised but never attained.

    Cons

    Our on line booking has major issues and no one can find a fix. Our required Credit Card processing equipment is not fully functional with RMS even though you recommend it.

    Alternatives Considered

    Campspot

    Reasons for Choosing RMS Cloud

    We were looking for the ability to have an interactive map but do to our pricing it does not work. Neither has the online booking calendar.

    Reasons for Switching to RMS Cloud

    It promised more but never delivered. We been told for years thing would be upgraded or added but have not been able to with within our requirements. I feel because we are small we do not get the customer service that a larger or multi property campground would get.
    johnathan
    Overall rating
    • Industry: Hospitality
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    RMS

    Reviewed on 2019/08/09

    we use it to run our reservation system and our email marketing.

    we use it to run our reservation system and our email marketing.

    Pros

    The software is very powerful, lots of features, reports and capabilities. We do not use all of what it has to offer

    Cons

    not easy to use. The marketing portion (e mail to customers in particular) is buggy, customer service is not very responsive and the fact that they only do e mail input is a problem

    Michelle
    Overall rating
    • Industry: Hospitality
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great support

    Reviewed on 2022/04/14

    bookings just roll in that's nice , love that I can access anywhere.

    bookings just roll in that's nice , love that I can access anywhere.

    Pros

    The system is easy to use on a daily basis and training staff on the day to day running's is simple enough.

    Cons

    not enough training hours, I'm sure there's a lot behind the scenes I don't know about

    Alternatives Considered

    Newbook

    Reasons for Switching to RMS Cloud

    simple to stay with the RMS as it was already installed.
    Showing 5 reviews of 416 Read all reviews

    RMS Cloud FAQs

    Below are some frequently asked questions for RMS Cloud.

    RMS Cloud offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    Pricing is formulated based on your property. It takes into account the number of sites or slips as well as the number of properties. There is also a one-time fee that is comprised of setup, migration, and training.

    RMS Cloud has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    RMS Cloud supports the following languages:

    Arabic, Chinese, English, French, German, Japanese, Spanish, Thai

    RMS Cloud supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    RMS Cloud integrates with the following applications:

    Braintree, Criton, MYOB Business, Quickbooks Online, RateGain, Stripe, Xero

    RMS Cloud offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for RMS Cloud.