PastorsLine

Text & voice messaging system for churches and ministries

About PastorsLine

PastorsLine is a cloud-based bulk text and voice system that allows pastors, evangelists and church communicators to communicate effectively with their members and visitors via text, voice and social. Small ministries to mega-churches can build their database by capturing information using mobile keywords and online forms, as well as manage and engage with all members, segments or individuals via desktop or mobile device.

PastorsLine enables users to send text messages to a mass of people at a time. The system keeps track of the contact list, and enables contacts to opt-out from receiving SMS messages. Users can also can create sub-lists or small groups of contacts with specific interests, allowing users to target-invite them to meetings, discussions, and more. The voice message system can automatically call contacts and either play a message for a live person, or deposit the message in their voicemail.

Automated messaging features include scheduled reminder messages about events or conferences, as well as personalized messages whenever a specific event occurs, such as if a subscriber opts-in or out, or makes a donation. A variety of reporting options allow users to analyze how well their mobile strategy is working with access to click-through, opt-in rates, and more via the dashboard.

Engagement via text messaging allows audiences to provide valuable feedback via polls and surveys. Users can generate questions with up to ten possible responses by assigning keywords to each series topic. The shuffle responder allows users to program various responses that individuals receive in a random fashion, useful for creating contests and offering chances for a gift in exchange for contact information. All data is automatically collected by PastorsLine.

Pricing starting from:

US$10,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of PastorsLine

  • PastorsLine gives users the tools to capture, connect and chat with individual members, all, or a group of members via text and voice messaging.

  • The user-friendly system works on all desktop and mobile devices, and offers a range of integrations with external services.

  • Users can send mass text messages to inform all members of important events and information, as well as collect data through polls and surveys.

  • Communicating with members and segments with specific interests can help build deeper relationships as well as increase tithing.

  • PastorsLine automatically calls contacts and either plays automated voice messages for a live person, or deposits them in their voicemail.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$10,00/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    Access opt-in rates, click-through data, and more from the PastorsLine dashboard
    Engage with a database of contacts via the cloud-based platform
    Create sub-lists or groups of contacts with specific interests
    When subscribers reply back, users will receive the messages in their inbox
    Add messages that are automatically sent out when a specific event occurs
    Integrate with multiple third party platforms such as MailChimp, Slack, and more
    Setup an automated response for mobile keywords that asks the recipient for additional information
    The polling feature allows users to create questions with up to 10 possible responses
    Online forms can collect more detailed contact information, household data and even interests
    View 10 more
    PastorsLine video PastorsLine screenshot: Access opt-in rates, click-through data, and more from the PastorsLine dashboard PastorsLine screenshot: Engage with a database of contacts via the cloud-based platform PastorsLine screenshot: Create sub-lists or groups of contacts with specific interests PastorsLine screenshot: When subscribers reply back, users will receive the messages in their inbox PastorsLine screenshot: Add messages that are automatically sent out when a specific event occurs PastorsLine screenshot: Integrate with multiple third party platforms such as MailChimp, Slack, and more PastorsLine screenshot: Setup an automated response for mobile keywords that asks the recipient for additional information PastorsLine screenshot: The polling feature allows users to create questions with up to 10 possible responses PastorsLine screenshot: Online forms can collect more detailed contact information, household data and even interests

    Features

    Total features of PastorsLine: 26

    • Activity Dashboard
    • Attendance Management
    • Attendance Tracking
    • Auto-Responders
    • Bulk Send
    • Chat/Messaging
    • Contact Database
    • Contact Management
    • Data Capture and Transfer
    • Engagement Analytics
    • Feedback Management
    • Keyword Tracking
    • Member Accounts
    • Member Communication
    • Member Directory
    • Member Portal
    • Membership Management
    • Multi-Location
    • Pledge Management
    • Reminders
    • Reporting & Statistics
    • SMS Messaging
    • Small Group Management
    • Surveys & Feedback
    • Voice Mail
    • Volunteer Management

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    Reviews

    Overall rating

    4,3 /5
    (177)
    Value for Money
    4,5/5
    Features
    4,1/5
    Ease of Use
    3,8/5
    Customer Support
    4,7/5

    Already have PastorsLine?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 177
    Ryan G.
    Overall rating
    • Industry: Religious Institutions
    • Company size: 51-200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Flexable and highly intuitive texting solution

    Reviewed on 2019/09/10

    We are solving the issue have having manual processes to intake 1st time visitor and salvation...

    We are solving the issue have having manual processes to intake 1st time visitor and salvation information and being able to get that person talking to a Pastor as quick as possible.

    Pros

    Some of the biggest reasons why we have stuck with PastorsLine is for its ability to use AI to make the conversation with a person on text seem like they are talking to a real person while collecting key information. We use this for our first time visitor process and many others to collect information such as names, emails, phone numbers. It then can take that information and put it into our existing ChMS platform. We can also love the fact that we can pull any group of people that are either are in a group or a process and send an automated text to them. This has streamlined several processes for us including 1st timers, salvation and interest in events.

    Cons

    The only downside to the software is that you have to use a full phone number to text inside of a shortcode.

    Response from PastorsLine

    We appreciate your review, Ryan. We have leased a shortcode and it's currently being provisioned. 8 - 12 weeks.

    Brian F.
    Overall rating
    • Industry: Religious Institutions
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Does more!

    Reviewed on 2019/09/11

    The interactive nature of texting has increased the personal touch we provide to our congregation...

    The interactive nature of texting has increased the personal touch we provide to our congregation and guests. It's the natural way to communicate today and done in a natural, native way.

    Pros

    PastorsLine does what other texting services don't or can't. The response by text feature is the best. Rather than sending a respondent to a form, PastorsLine can automate a conversation that happens by text to request and capture the info you want. You can also do surveys. You can use your own phone number. You can have unlimited keywords of your choosing. You can receive voicemail. You can use it to call numbers to broadcast voice messages. You can forward your main number to different numbers at any time. (Send the church calls to someone's cell phone.)

    Cons

    It's not as intuitive or simple to use at first as some other texting services geared towards churches. But it's a recognized weakness on their part and always improving; and once you get over the learning curve it's worth it. And the extra features make it an excellent value too.

    Response from PastorsLine

    Thank you for the kind words, Brian! We are very pleased that you like our service especially the features. And yes, you're right. Our team is working hard to improve the tool in all the areas to provide the best service possible. Thank you for sticking with us!

    Verified Reviewer
    Overall rating
    • Industry: Religious Institutions
    • Company size: 2-10 Employees
    • Used Other for Free Trial
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Fantastic Idea Working Out the Details

    Reviewed on 2021/04/06

    With email open rates growing lower and the need for quick church communication in a time of COVID...

    With email open rates growing lower and the need for quick church communication in a time of COVID increasing, we tried PastorsLine as a way to combine the best of SMS messaging with a phone number our community knew well.

    Pros

    Being able to text from our landline is an incredible feature as we bridge the gap between folks who grew up texting and those who learned to do it later in life. In addition, the automation features that allow on-boarding of new community members are fantastic and well thought out.

    Cons

    The backend interface is a little clunky and not intuitive, but their roadmap includes major updates in this area, so I am excited to see future design changes.

    Kim D.
    Overall rating
    • Industry: Religious Institutions
    • Company size: 11-50 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Mixed review

    Reviewed on 2019/09/11

    We've enjoyed the benefit of communicating with people in the way that people currently...

    We've enjoyed the benefit of communicating with people in the way that people currently communicate, via text message. Overall, this just wasn't the product for us.

    Pros

    We mainly used Pastorsline for Guest Follow-up, weekly update texts to student ministry and church-wide polls. It was most useful for the weekly update texts.

    Cons

    We didn't like that every user received a notification for everything. Pastorline said their purpose for this was to help make sure people didn't "fall through the cracks" but we found it's only real purpose ended up being causing our team to feel spammed, it was a redundant nuisance.

    We also found it a bit of a beast to get started with, less overall user-friendly than we thought it would be.

    Response from PastorsLine

    Thanks, Kim, for your honest review. We do have several ways to handle notifications as shared.

    If each person shares the SAME number, then each person would get the same reply if their notifications is turned on. Each user can manage whether they get notifications.

    Another way to look at it is if every leader at your church used the same [email protected] email. Everyone would see everything.

    With our system, we highly recommend adding unique numbers to specific people or roles. This would allow each user to only receive notifications on what they sent. Admins can also choose to follow one or more numbers or none at all.

    I do agree we can improve and we would continue to do so. Thanks for sharing.

    Mike L.
    Overall rating
    • Industry: Religious Institutions
    • Company size: 11-50 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    PastorsLine Review

    Reviewed on 2019/09/10

    PastorsLine has helped us make meaningful connections as well as communicate easily to people in...

    PastorsLine has helped us make meaningful connections as well as communicate easily to people in our congregation.

    Pros

    I love how easy PastorsLine is to use for first-time guest follow-up in our church. We collect data both digitally through PastorsLine as well as through a paper card. I've got a series of follow-up texts scheduled that has been super helpful for us in connecting with new people. I also love that they can reply directly to the text and I can have an exchange with them.

    Cons

    The features are fantastic but the interface is still a little wanting. They've been doing upgrades for the past year but the process to get to the end result seems a little slow.

    Response from PastorsLine

    Thanks Mike! We are so happy you have been able to have success with your new guests and being able to engage with them so easily. We do know the interface needs updating and we are in the process of making those changes (as you know). We do thank you for your patience and for sticking with us through it and can't wait for the finished product either!

    Showing 5 reviews of 177 Read all reviews

    PastorsLine FAQs

    Below are some frequently asked questions for PastorsLine.

    PastorsLine offers the following pricing plans:

    • Starting from: US$10,00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Church Plant: $25 per month Locomotion: $50 per month Velocity: $100 per month $10 per month for small groups (groups with 50 or less average weekly attendance) $200 per month for the launch plan (groups with 1000+ average weekly attendance)

    We do not have any information about PastorsLine features

    PastorsLine has the following typical customers:

    2-10, 11-50, 51-200, 201-500

    PastorsLine supports the following languages:

    English

    PastorsLine supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    PastorsLine integrates with the following applications:

    Church Community Builder, Mailchimp, Slack

    PastorsLine offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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