About OptimoRoute

Cloud-based for straightforward and centralized deployment, OptimoRoute is a route planning and scheduling software for companies deploying delivery drivers and field service technicians. Available across scalable Starter, Business and Enterprise pricing packages, the system claims enough flexibility to meet the needs of any service industry that sends drivers and technicians into the field. Promising efficiency increases as much as 15-25%, OptimoRoute leverages genuine travel times and actual geographic distances to calculate unlimited route plans that really do meet the generated schedules. This not only inspires confidence in the accuracy of implied time and cost savings, but also that services will more than meet client or customer expectations.

Users can import orders in batch from CSV, generate routes and then share these plans with drivers. Orders can be viewed on the intuitive map-based interface and edited directly where necessary, setting order, driver and technician parameters. Administrators can stipulate work hours, overtime, start / end locations for particular drivers, lunch break times, skills, service areas and more, while defining fixed costs, distance-based costs and time-based costs. Different vehicle types too can be described to acknowledge limits on capacity such as number of boxes, weight and volume etc., plus any defining characteristics. Driver workloads can be balanced by hours and orders, and routes modified manually with automated recalculations to reflect changes. Routes can then be shared, exported, or sent directly to drivers via email with navigation links for installed smartphone apps and satellite navigation devices.

Key benefits of OptimoRoute

  • OptimoRoute is a cloud-based route planning and advanced scheduling solution that is scalable to support the deployment of driver staff and service technicians across food delivery, retail and distribution, maintenance, healthcare and similar trades.
  • The solution claims to deliver an increased operational efficiency by as much as 15-25% by servicing a greater number of orders via optimized routes demanding less driving time and a reduction in miles that requires less fuel.
  • Setup and usage promises to be a matter of steps, starting with the ability to import multiples of existing orders from Excel or CSV files, assigning those orders to the best planned route, before sending those routes to drivers or exporting to Excel.
  • OptimoRoute works off of real travel times and distances in a way that ensures businesses, dispatchers, drivers, clients and customers alike can be confident that generated schedules are accurate and effective.
  • API-based integration allows OptimoRoute to be linked to web stores, enterprise resource planning (ERP) systems or any variety of third-party applications for adding further process automation capabilities.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    Automate processes with integration API support, which enables connectivity with a web store, ERP solution or other third-party apps
    The system suggests which driver or technician should be used to carry out certain orders and the sequence by which they should be dispatched
    Reduce overall driving distances and needless time wasting with OptimeRoute's Smart Stop sequences
    OptimoRoute provides genuine, accurate travel times for effective scheduling
    Import orders from Excel and CSV files, and export generated routes to spreadsheet
    Email routes directly to drivers or export to Microsoft Excel for convenient sharing
    View 7 more
    OptimoRoute video
    OptimoRoute video
    OptimoRoute screenshot: Automate processes with integration API support, which enables connectivity with a web store, ERP solution or other third-party apps OptimoRoute screenshot: The system suggests which driver or technician should be used to carry out certain orders and the sequence by which they should be dispatched OptimoRoute screenshot: Reduce overall driving distances and needless time wasting with OptimeRoute's Smart Stop sequences OptimoRoute screenshot: OptimoRoute provides genuine, accurate travel times for effective scheduling OptimoRoute screenshot: Import orders from Excel and CSV files, and export generated routes to spreadsheet OptimoRoute screenshot: Email routes directly to drivers or export to Microsoft Excel for convenient sharing

    Features

    Total features of OptimoRoute: 51

    • API
    • Activity Dashboard
    • Alerts/Notifications
    • Automated Scheduling
    • CRM
    • Collections Management
    • Cross Docking
    • Customer Management
    • Customizable Forms
    • Data Import/Export
    • Delivery Tracking
    • Dispatch Management
    • Drag & Drop
    • Driver Management
    • ERP
    • Electronic Signature
    • Email Management
    • Employee Management
    • Fleet Management
    • Food Delivery Dispatching
    • GPS
    • Geographic Maps
    • Import/Export Management
    • Live Driver Tracking
    • Live Tracking
    • Location Tracking
    • Mileage Tracking
    • Mobile Access
    • Online Time Clock
    • Order Management
    • Performance Metrics
    • Picking & Routing
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Reporting & Statistics
    • Reporting/Analytics
    • Route History
    • Route Management
    • Route Optimization
    • Routing
    • Scheduling
    • Service History
    • Status Tracking
    • Strategic Planning
    • Territory Management
    • Third Party Integrations
    • Transportation Management
    • Two-Way Communication
    • Visual Analytics
    • Work Order Management

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    Reviews

    Overall rating

    4,5 /5
    (117)
    Value for Money
    4,4/5
    Features
    4,3/5
    Ease of Use
    4,4/5
    Customer Support
    4,5/5

    Already have OptimoRoute?

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    Write a Review!
    Showing 5 reviews of 117
    Mark B.
    Overall rating
    • Industry: Logistics & Supply Chain
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Simply the BEST

    Reviewed on 2019/04/16

    So you might have guessed I'm a little impressed with this software. I have been using route4me...

    So you might have guessed I'm a little impressed with this software. I have been using route4me mobile for the last 3 weeks and it was adequate, but lacked. You CANNOT upload an address it does not recognize and as I previously mentioned "geotag". This simple ability, not to mention their generous 30 day trial (not 3) and the fair pricing led me to purchase a years subscription before I even used the software live on my route. I had a question about some routing so I emailed support on a Sunday and had a response within the hour.
    If you are on the fence about routing software, belive me this is the one. Don't even try anything else, unless you like giant pains in your butt or losing your hair from frustration!

    Pros

    First and foremost what I like the best is the pricing. I know that seems like a shallow response but I have not been able to find a comparable route planner that realizes I am only one person, not a fleet, and offers me a reasonable price for their service. Other benefits are the address matching function, it is much better than the programs I have been using. Better yet, if the program does not recognize an address in my upload lists it will proc a geotag I can move to where I want the address located. I work in a rural area and this is probably the most amazing ability I have found. Want it to be better?? It saves the name of the location in your active address book and will pull it up the next time eliminating future corrections. The fact that the computational process is all done on their servers means I can run the webservice on a very basic machine I feel safe leaving in my vehicle for this service. The mobile phone app is so simple, yet elegant in its design it boggles my mind. No heavy features to get in the way just simple functionality. The GPS tracking in real time is also quite accurate. The fact I can just push a route to my mobile from the Web service is outstanding. There are a host of other commonalities that this shares with other services like "in delivery" and "complete" functions.

    Cons

    OK, so I cannot ramble on about the service and not have something a little clunky about it so here it is... updating "live" delivery lists is a bit un-possible, I say un-possible because it is not impossible but the work around is a little bit of a PITA. The inability to have more than one "depot" at a time is a personally unique challenge seeing as I do an in and out run, but I just do my afternoon in reverse.... hardly the end of the world. That's the worst I have to say about it =)

    Response from OptimoRoute

    Hey, Mark. It's great to hear we checked so many of your boxes right off the bat. Email us at [email protected] so we can help make the "un-possible" a bit easier!

    Cathy F.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Esceptional Customer Service

    Reviewed on 2020/10/22

    The benefits from the program has been significant to help us grow a new program within our...

    The benefits from the program has been significant to help us grow a new program within our organization. We are able to deliver to food sacks to homebound seniors because of you fabulous route optimization process.

    Pros

    The mapping of the route is very helpful and the most impactful. I love that it takes the guess work out. When a route needs to be adjusted it is with ease. The ability to divide the route between drivers based on time, percentage and miles is a huge plus.

    Cons

    I wish that it would interact with our Pantry Program and GPS systems. That would be a dream and would ease redundancy. I would love to see a place to add photos, customer sign off of delivery and time card feature would be amazing!

    Response from OptimoRoute

    Thanks for your review! Great to see that OptimoRoute is helping your business grow, we love this kind of feedback. Stay tuned for our next big feature release - we think you'll be thrilled!

    Eric H.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Good Set Up/Needs Updates

    Reviewed on 2020/10/22

    Pretty good.

    Pretty good.

    Pros

    I like that I'm able to move addresses Geo-Location to accommodate for alleys or driveways that are on a different street (aka, service spot is different than actual address spot). I like the functionality of the software, uploading routs etc. It's pretty simple to use!

    Cons

    The maps are outdated, and I almost ALWAYS have to fix the route. It marks roads that are not roads, are blocked off, or it will label a creek or wash (Arizona) as a road.

    Hana S.
    Overall rating
    • Industry: Medical Practice
    • Company size: 11-50 Employees
    • Used Other for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    EASY TO USE, ACCURATE AND EFFECTIVE!

    Reviewed on 2021/02/02

    Distribution of corporate presents can be very challenging especially during...

    Distribution of corporate presents can be very challenging especially during Christmas/post-earthquake/COVID 19 times. In the year of 2020, we as a company have done it 2 times, so in order for me to best explain the efficiency of Optimoroute, I will just compare 2 exactly same processes with and without the use of Optimoroute.
    MARCH 2020 VS DECEMBER 2020
    OPTIMOROUTE NO YES
    NUMBER OF PRESENTS 300 300
    TEAM MEMBERS 7 1
    NUMBER OF DRIVERS 3 3
    DELIVERING DAYS 7 3

    As you can see from the comparison above, not only have we saved the costs for drivers by decreasing the number of days needed for delivery, but also, having only one member of our team involved in the whole process, we have freed 7 working days of our 6 employees so that their time can be used in a more efficient manner.

    Optimoroute saved our money and time by simplifying and efficiently managing process that used to be time and energy consuming.

    Pros

    For the use of Optimoroute software no special technical knowledge is needed, other than the simplest knowledge of excel. The best thing is, after you import all the data, choose number of drivers and optimize the route, you are able to print routes for each driver, but even better, you can import the routes into their Google maps so the only thing left for them to do is drive!

    Cons

    I didn't find any downsides of OptimoRoute software.

    Response from OptimoRoute

    Hi Hana,

    We appreciate the fact that you took the time to review OptimoRoute - thanks!
    It's awesome that you managed to save time and money with our route optimization software and that you found it easy to use!

    If you'll be in the need of any additional assistance in the future, you can always drop us a line at [email protected] - our team would be more than happy to help you out with anything you need.

    In the meantime, be sure to follow us on social media for updates about new features!

    R.w. H.
    Overall rating
    • Industry: Farming
    • Company size: 2-10 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Making us look good!

    Reviewed on 2020/10/22

    This has honestly been a great software platform for our business. We looked at many competitors...

    This has honestly been a great software platform for our business. We looked at many competitors and options but Optimo Route was the best. Had all the features and more and the cost we right in line for a start up business. We will recommend this platform to everyone and appreciate the experience we have had so far.

    Pros

    We appreciate that this software has a tracking option and communication protocol. In the farming and delivering business communication is key and we are able to communicate with our customers and differentiate us from our competitors. Easy to use and very robust for the amount of money we pay. A great value.

    Cons

    We are not aware of how to integrate Optimo Route with our Wix E-Commerce platform. Integration would really help us save time but we don't know how to do this. We would like to have a better HELP or Support option in Optimo Route.

    Showing 5 reviews of 117 Read all reviews

    OptimoRoute FAQs

    Below are some frequently asked questions for OptimoRoute.

    OptimoRoute offers the following pricing plans:

    • Starting from: US$17,10/month
    • Pricing model: Subscription
    • Free Trial: Available

    A 30-day free trial is available, then: Starter: $17.10 per driver, per month (billed annually) Business: $26.10 per driver, per month (billed annually) Enterprise: $35.10 per driver, per month (billed annually)

    We do not have any information about OptimoRoute features

    OptimoRoute has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    OptimoRoute supports the following languages:

    English

    OptimoRoute supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations OptimoRoute has

    OptimoRoute offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, Chat

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