OptimoRoute

Route & scheduling optimization for every service industry

4,5 /5 (114 reviews) Write a Review!

OptimoRoute Overview

What is OptimoRoute?

Cloud-based for straightforward and centralized deployment, OptimoRoute is a route planning and scheduling software for companies deploying delivery drivers and field service technicians. Available across scalable Starter, Business and Enterprise pricing packages, the system claims enough flexibility to meet the needs of any service industry that sends drivers and technicians into the field. Promising efficiency increases as much as 15-25%, OptimoRoute leverages genuine travel times and actual geographic distances to calculate unlimited route plans that really do meet the generated schedules. This not only inspires confidence in the accuracy of implied time and cost savings, but also that services will more than meet client or customer expectations.

Users can import orders in batch from CSV, generate routes and then share these plans with drivers. Orders can be viewed on the intuitive map-based interface and edited directly where necessary, setting order, driver and technician parameters. Administrators can stipulate work hours, overtime, start / end locations for particular drivers, lunch break times, skills, service areas and more, while defining fixed costs, distance-based costs and time-based costs. Different vehicle types too can be described to acknowledge limits on capacity such as number of boxes, weight and volume etc., plus any defining characteristics. Driver workloads can be balanced by hours and orders, and routes modified manually with automated recalculations to reflect changes. Routes can then be shared, exported, or sent directly to drivers via email with navigation links for installed smartphone apps and satellite navigation devices.

OptimoRoute Overview

Pricing

Starting from
US$17,10/month

Pricing options

Free Trial
Subscription
Value for money

A 30-day free trial is available, then:

Starter: $17.10 per driver, per month (billed annually)
Business: $26.10 per driver, per month (billed annually)
Enterprise: $35.10 per driver, per month (billed annually)


OptimoRoute Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Automate processes with integration API support, which enables connectivity with a web store, ERP solution or other third-party apps
The system suggests which driver or technician should be used to carry out certain orders and the sequence by which they should be dispatched
Reduce overall driving distances and needless time wasting with OptimeRoute's Smart Stop sequences
OptimoRoute provides genuine, accurate travel times for effective scheduling
Import orders from Excel and CSV files, and export generated routes to spreadsheet
Email routes directly to drivers or export to Microsoft Excel for convenient sharing
OptimoRoute video OptimoRoute video OptimoRoute screenshot: Automate processes with integration API support, which enables connectivity with a web store, ERP solution or other third-party apps OptimoRoute screenshot: The system suggests which driver or technician should be used to carry out certain orders and the sequence by which they should be dispatched OptimoRoute screenshot: Reduce overall driving distances and needless time wasting with OptimeRoute's Smart Stop sequences OptimoRoute screenshot: OptimoRoute provides genuine, accurate travel times for effective scheduling OptimoRoute screenshot: Import orders from Excel and CSV files, and export generated routes to spreadsheet OptimoRoute screenshot: Email routes directly to drivers or export to Microsoft Excel for convenient sharing

OptimoRoute Reviews

OptimoRoute Reviews

Overall rating
4,5
/
5
Excellent
69

Very good
36

Average
8

Poor
1

Terrible
0

Value for Money
4,4
Features
4,3
Ease of Use
4,4
Customer Support
4,5
92% recommended this app
Mark B.

Simply the BEST

So you might have guessed I'm a little impressed with this software. I have been using route4me mobile for the last 3 weeks and it was adequate, but lacked. You CANNOT upload an address it does not recognize and as I previously mentioned "geotag". This simple ability, not to mention their generous 30 day trial (not 3) and the fair pricing led me to purchase a years subscription before I even used the software live on my route. I had a question about some routing so I emailed support on a Sunday and had a response within the hour.
If you are on the fence about routing software, belive me this is the one. Don't even try anything else, unless you like giant pains in your butt or losing your hair from frustration!


Jonathan S.

Invaluable product

Routing improved and streamlined, bottom line increased, product pays for itself many times over. I have tried a number of routing software applications and optimoroute is the top choice you can make. Reliable and easy to learn you will question why you ever did without it.


Cathy F.

Esceptional Customer Service

The benefits from the program has been significant to help us grow a new program within our organization. We are able to deliver to food sacks to homebound seniors because of you fabulous route optimization process.


Eric H.

Good Set Up/Needs Updates

Pretty good.


R.w. H.

Making us look good!

This has honestly been a great software platform for our business. We looked at many competitors and options but Optimo Route was the best. Had all the features and more and the cost we right in line for a start up business. We will recommend this platform to everyone and appreciate the experience we have had so far.


Mark B.
Industry: Logistics & Supply Chain
Company size: Self Employed

Simply the BEST

Used Daily for 1-5 months
Reviewed on 2019/04/16
Review Source: Capterra

So you might have guessed I'm a little impressed with this software. I have been using route4me mobile for the last 3 weeks and it was adequate, but lacked. You CANNOT upload an address it does not recognize and as I previously mentioned "geotag". This simple ability, not to mention their generous 30 day trial (not 3) and the fair pricing led me to purchase a years subscription before I even used the software live on my route. I had a question about some routing so I emailed support on a Sunday and had a response within the hour.
If you are on the fence about routing software, belive me this is the one. Don't even try anything else, unless you like giant pains in your butt or losing your hair from frustration!

Pros

First and foremost what I like the best is the pricing. I know that seems like a shallow response but I have not been able to find a comparable route planner that realizes I am only one person, not a fleet, and offers me a reasonable price for their service. Other benefits are the address matching function, it is much better than the programs I have been using. Better yet, if the program does not recognize an address in my upload lists it will proc a geotag I can move to where I want the address located. I work in a rural area and this is probably the most amazing ability I have found. Want it to be better?? It saves the name of the location in your active address book and will pull it up the next time eliminating future corrections. The fact that the computational process is all done on their servers means I can run the webservice on a very basic machine I feel safe leaving in my vehicle for this service. The mobile phone app is so simple, yet elegant in its design it boggles my mind. No heavy features to get in the way just simple functionality. The GPS tracking in real time is also quite accurate. The fact I can just push a route to my mobile from the Web service is outstanding. There are a host of other commonalities that this shares with other services like "in delivery" and "complete" functions.

Cons

OK, so I cannot ramble on about the service and not have something a little clunky about it so here it is... updating "live" delivery lists is a bit un-possible, I say un-possible because it is not impossible but the work around is a little bit of a PITA. The inability to have more than one "depot" at a time is a personally unique challenge seeing as I do an in and out run, but I just do my afternoon in reverse.... hardly the end of the world. That's the worst I have to say about it =)

Response from OptimoRoute

Hey, Mark. It's great to hear we checked so many of your boxes right off the bat. Email us at [email protected] so we can help make the "un-possible" a bit easier!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jonathan S.
Industry: Construction
Company size: 2-10 Employees

Invaluable product

Used Daily for 6-12 months
Reviewed on 2019/12/02
Review Source: Capterra

Routing improved and streamlined, bottom line increased, product pays for itself many times over. I have tried a number of routing software applications and optimoroute is the top choice you can make. Reliable and easy to learn you will question why you ever did without it.

Pros

I need to route two different work crews all over northern Illinois, usually 150+ miles per crew per day. In the past each crew chief would use a Garmin GPS to manually route up to 15 service visits per day but since using optimoroute we have increased work time and decreased travel time plus saved 15% yearly on fuel costs per crew truck. This product pays for itself immediately and will increase your bottom line! The customer service is first rate and I always received an answer from the team at optimal the same day and enjoyed a solution within 24 hours, The program itself is user-friendly and easy to master.

Cons

Absolutely nothing, I could find no negatives using this software, dealing with the company and the people there

Response from OptimoRoute

Hello Jonathan, it's awesome that you're experiencing so many benefits of using OptimoRoute - that's what drives us! Keep an eye out for new features and upgrades coming out in the very near future...

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Cathy F.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Esceptional Customer Service

Used Daily for 6-12 months
Reviewed on 2020/10/22
Review Source: Capterra

The benefits from the program has been significant to help us grow a new program within our organization. We are able to deliver to food sacks to homebound seniors because of you fabulous route optimization process.

Pros

The mapping of the route is very helpful and the most impactful. I love that it takes the guess work out. When a route needs to be adjusted it is with ease. The ability to divide the route between drivers based on time, percentage and miles is a huge plus.

Cons

I wish that it would interact with our Pantry Program and GPS systems. That would be a dream and would ease redundancy. I would love to see a place to add photos, customer sign off of delivery and time card feature would be amazing!

Response from OptimoRoute

Thanks for your review! Great to see that OptimoRoute is helping your business grow, we love this kind of feedback. Stay tuned for our next big feature release - we think you'll be thrilled!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Eric H.
Industry: Consumer Services
Company size: 2-10 Employees

Good Set Up/Needs Updates

Used Daily for 6-12 months
Reviewed on 2020/10/22
Review Source: Capterra

Pretty good.

Pros

I like that I'm able to move addresses Geo-Location to accommodate for alleys or driveways that are on a different street (aka, service spot is different than actual address spot). I like the functionality of the software, uploading routs etc. It's pretty simple to use!

Cons

The maps are outdated, and I almost ALWAYS have to fix the route. It marks roads that are not roads, are blocked off, or it will label a creek or wash (Arizona) as a road.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

R.w. H.
Industry: Farming
Company size: 2-10 Employees

Making us look good!

Used Weekly for 6-12 months
Reviewed on 2020/10/22
Review Source: Capterra

This has honestly been a great software platform for our business. We looked at many competitors and options but Optimo Route was the best. Had all the features and more and the cost we right in line for a start up business. We will recommend this platform to everyone and appreciate the experience we have had so far.

Pros

We appreciate that this software has a tracking option and communication protocol. In the farming and delivering business communication is key and we are able to communicate with our customers and differentiate us from our competitors. Easy to use and very robust for the amount of money we pay. A great value.

Cons

We are not aware of how to integrate Optimo Route with our Wix E-Commerce platform. Integration would really help us save time but we don't know how to do this. We would like to have a better HELP or Support option in Optimo Route.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,8/10
Based on 114 user ratings
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OptimoRoute Pricing

OptimoRoute Pricing

Starting from
US$17,10/month
Free Trial
Subscription
Value for money

A 30-day free trial is available, then:

Starter: $17.10 per driver, per month (billed annually)
Business: $26.10 per driver, per month (billed annually)
Enterprise: $35.10 per driver, per month (billed annually)

A 30-day free trial is available, then:

Starter: $17.10 per driver, per month (billed annually)
Business: $26.10 per driver, per month (billed annually)
Enterprise: $35.10 per driver, per month (billed annually)

Value for Money
4,4/5
Based on 114 user ratings
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OptimoRoute Features

OptimoRoute Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Delivery Tracking
Dispatch Management
GPS
Location Tracking
Order Management
Order Tracking
Real Time Data
Real Time Monitoring
Real Time Updates
Reporting & Statistics
Route Management
Route Optimization
Shipping Management
Status Tracking
Third Party Integration
Transportation Management
Features
4,3/5
Based on 114 user ratings
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Categories

Additional information for OptimoRoute

Additional information for OptimoRoute

Key features of OptimoRoute

  • API available
  • CRM
  • CSV order import
  • Collections management
  • ERP integration
  • Email integration
  • Excel route export
  • Professional services automation
  • Route management
  • Route maps
  • Route optimization
  • Scheduling

Benefits

  • OptimoRoute is a cloud-based route planning and advanced scheduling solution that is scalable to support the deployment of driver staff and service technicians across food delivery, retail and distribution, maintenance, healthcare and similar trades.
  • The solution claims to deliver an increased operational efficiency by as much as 15-25% by servicing a greater number of orders via optimized routes demanding less driving time and a reduction in miles that requires less fuel.
  • Setup and usage promises to be a matter of steps, starting with the ability to import multiples of existing orders from Excel or CSV files, assigning those orders to the best planned route, before sending those routes to drivers or exporting to Excel.
  • OptimoRoute works off of real travel times and distances in a way that ensures businesses, dispatchers, drivers, clients and customers alike can be confident that generated schedules are accurate and effective.
  • API-based integration allows OptimoRoute to be linked to web stores, enterprise resource planning (ERP) systems or any variety of third-party applications for adding further process automation capabilities.
  • OptimoRoute FAQs

    OptimoRoute FAQs

    Below are some frequently asked questions for OptimoRoute.

    Q. What type of pricing plans does OptimoRoute offer?

    OptimoRoute offers the following pricing plans:

    Starting from: US$17,10/month

    Pricing model: Subscription

    Free Trial: Available

    A 30-day free trial is available, then: Starter: $17.10 per driver, per month (billed annually) Business: $26.10 per driver, per month (billed annually) Enterprise: $35.10 per driver, per month (billed annually)

    Q. What are the main features of OptimoRoute?

    OptimoRoute offers the following features:

    • API available
    • CRM
    • CSV order import
    • Collections management
    • ERP integration
    • Email integration
    • Excel route export
    • Professional services automation
    • Route management
    • Route maps
    • Route optimization
    • Scheduling

    Q. Who are the typical users of OptimoRoute?

    OptimoRoute has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does OptimoRoute support?

    OptimoRoute supports the following languages:

    English

    Q. What type of pricing plans does OptimoRoute offer?

    OptimoRoute has the following pricing plans:

    Subscription

    Q. Does OptimoRoute support mobile devices?

    OptimoRoute supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does OptimoRoute integrate with?

    We do not have any information about what integrations OptimoRoute has

    Q. What level of support does OptimoRoute offer?

    OptimoRoute offers the following support options:

    Online Support, FAQs, Phone Support