ComplianceQuest

ComplianceQuest
About ComplianceQuest
ComplianceQuest is a real cloud AI-powered Enterprise Quality and Safety Management System (QHSE = EQMS + EHS) built on the Salesforce.com platform. ComplianceQuest’s suite of solutions streamlines quality, safety, compliance, content and collaboration management initiatives and strategies across diverse, globally-based supply chain networks.
It provides an integrated suite of EQMS Capabilities including audit management, corrective action (CAPA), change management, complaints management, document management system (EDMS), equipment management, inspection management, non-conformance, risk, supplier management, training management, management review management.
The EHS suite includes health and safety, environmental management, sustainability, contractor, permit to Work/JSA, training and risk, incident management
With configurable workflows, object design and user interface design, ComplianceQuest scales to fit the needs of 5 to 10,000+ users, from multi-national, multi-division Fortune 500 companies, to single site organizations. The platform is mobile and multi-lingual ready, with support for 18 different languages.
ComplianceQuest integrates with existing enterprise applications and new features, services and regulations are added periodically and as required. Recently, during this COVID-19 pandemic situation ComplianceQuest collaborated with Salesforce's Work.com initiative to release Supplier Readiness and Workplace Safety apps.
Key benefits of ComplianceQuest
Scalable Cloud Platform:
Connected:
Advanced Dashboards:
Updated:
Accessibility:
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Reviews
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- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great EQMS Platform
Reviewed on 2023/10/12
Pros
CQ EQMS provides a user with Great to their quality data through its great data visualization and Quality Management.
Cons
No features are missing in this platform which is very carefully designed and have all aspects to serve.
Response from ComplianceQuest
Thank you for sharing your thoughts on ComplianceQuest's EQMS platform. We're glad to hear about your positive experience with data visualization and quality management.
- Industry: Medical Devices
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Quality System Deployment in MedTech Industry
Reviewed on 2023/03/13
When a configuration was requested we did not receive information on impacts of configuration and...
When a configuration was requested we did not receive information on impacts of configuration and as a customer were expected to tell them 'where' all places changes exist.At deployment have struggled to get timely customer support. Also fields available on list views/reports are duplicate and very unclear. Makes end users confused on which fields actually are valid and inefficient to produce reports.
Pros
Allows for a global harmonization of our quality system. Auto generates the cover sheet in documents, which is great to reduce manual process. Allows for group training to be recorded.
Cons
Due to the software being manufacturing based we had significant configurations to satisfy medtech requirements.Software is not highly compliant without configuration (e.g. editing records in approval, edits can be made to a record after been approved). Many of our items are in the managed package thus our team nor salesforce admins cannot make changes. Complaint module had to be so highly modified it was cheaper to configure nonconformance module to have a complaint record type.
- Industry: Biotechnology
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Great System
Reviewed on 2024/04/03
Pros
The interface. The system is easy to use.
Cons
When patches are deployed, they don't seem to fix every issue in a controlled environment.
Response from ComplianceQuest
Thank you for your review! We're delighted to hear that you find our system easy to use with a user-friendly interface. We appreciate your feedback and look forward to continuing to support your needs!
- Industry: Medical Devices
- Company size: 1,001–5,000 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
NAMSA review of CQ
Reviewed on 2020/09/25
Pros
The ability to view the progress of a record on the main screen. Tasks being generated directly for users. Linking of root cause and risk assessment tools directly in NC/CAPA records.
Cons
Lack of impact assessment for changes being made to documents or DCR process. Limited use of 'Users' vs. 'Process Users' leading to most functions to be done by Process Users.
- Industry: Textiles
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CQ Growth is just... WOW!!! Absolutely Ecstatic to see what is around the CORNER!
Reviewed on 2023/12/05
Pros
I have waited many years to find something with this type of growth potential. I have implemented the QMS modules for CAPA, Document Management and Training for multiple locations. I have plans for implementing more quality related modules, including our recent expansion into the Product Architecture. In addition, we have high hopes for the future and plan on expanding into the EH&S Architecture. Everything in one location is an amazing feeling and ensures a higher rate of SUCCESS!
Cons
Overall, really good experience with minimum causes for concern over the years.
Response from ComplianceQuest
Thank you for sharing your positive experience and highlighting the growth potential you've seen with ComplianceQuest. Your satisfaction and optimism for the future inspire us to continue delivering high-quality solutions. We appreciate your trust in ComplianceQuest and look forward to supporting your journey ahead.
ComplianceQuest FAQs
Below are some frequently asked questions for ComplianceQuest.Q. What type of pricing plans does ComplianceQuest offer?
ComplianceQuest offers the following pricing plans:
- Starting from: US$30.00/month
- Pricing model: Subscription
- Free Trial: Not Available
ComplianceQuest starts at $30/user/month. Contact [email protected] directly for detailed pricing information.
Q. Who are the typical users of ComplianceQuest?
ComplianceQuest has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ComplianceQuest support?
ComplianceQuest supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does ComplianceQuest support mobile devices?
ComplianceQuest supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ComplianceQuest integrate with?
ComplianceQuest integrates with the following applications:
1CRM, Accounting ASAP, NetSuite, Oracle CRM On Demand, Professional Services Cloud, Rootstock Manufacturing ERP, SAP Customer Experience, Salesforce Platform, Salesforce Sales Cloud, Salesforce Service Cloud
Q. What level of support does ComplianceQuest offer?
ComplianceQuest offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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