About Gingr

Gingr is a reservation software for pet daycare, boarding, training & grooming businesses, offering pet, client & employee management, marketing, & POS features. With the aim of providing an all-in-one management solution to pet services, Gingr integrates reservations, calendars, client profiles, payment processing, customer engagement and more.

By giving users the tools to create a customized and branded landing page and client portal, Gingr permits businesses to hand over control to their customers in the form of online reservation forms. Forms can be fully personalized and customers can make their reservation requests directly through the client portal, for approval within the Gingr system.

In order to increase organization, Gingr creates customer and pet profiles with practical information, images, vaccination details, incident report cards, reservations and booking history. With integrated email, fax and SMS tools, businesses can contact and send updates and automatic reminders to their customers within the system, and keep a record of all communication. Gingr also acts as a POS for processing credit card payments and includes e-signature, automatic receipt sending and barcode scanning functions for easy record-keeping.

In order to aid with employee management, Gingr offers an in-built time-clock, team calendars, to-do lists, daily checklists and commission reports so that all team members have full visibility on activity and understand their tasks.

Pricing starting from:

US$89,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Gingr

  • Utilize Gingr’s barcode support for easy tracking of sales and inventory management. Gingr can also provide custom barcode key-tags for customers to offer loyalty rewards or discounts.

  • Target inactive customers using Gingr’s email marketing tool. Users can target specific user segments, such as those who haven’t made any recent reservations, with timely email or SMS advertising campaigns.

  • Gain business insight with reports on finances and staff commission which can be transferred to accounting software. Users can also generate reports on feeding, medication and weight which can be emailed to customers and printed or downloaded as an excel file.

  • Ensure that no appointments are missed or forgotten with SMS and email auto-confirmations and reminders. With Gingr, users can also generate and deploy automatic post check-out surveys to gain client feedback.

  • Enable POS services such as credit card processing, e-signature, inventory management, customized coupon systems and automatically email receipts. Customize pricing rules for late check-out, peak holiday times etc.
  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$89,00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Gingr Software - Create profiles for pets, including the most important information for the business
    Gingr Software - The pet-parent mobile app is included with all subscriptions. This is the Pet Parent App account view.
    Gingr Software - Bulk upload and tag pictures of customers' pets
    Gingr Software - Manage employee tasks and see real-time updates of jobs from the dashboard
    Gingr Software - Manage appointments from the built-in calendar with color coding for ease of understanding
    Gingr Software - Customers can make reservations online through the customer portal
    Gingr Software - Create pet report cards for pet parents
    Gingr Software - Use Gingr's lodging calendar tool to schedule reservations with the drag-and-drop function
    Gingr Software - Utilize Gingr's POS functionality with shopping cart, credit card payment, coupon application and barcode scanning features
    View 12 more
    Gingr video
    Gingr video
    Gingr video
    Gingr Software - Create profiles for pets, including the most important information for the business
    Gingr Software - The pet-parent mobile app is included with all subscriptions. This is the Pet Parent App account view.
    Gingr Software - Bulk upload and tag pictures of customers' pets
    Gingr Software - Manage employee tasks and see real-time updates of jobs from the dashboard
    Gingr Software - Manage appointments from the built-in calendar with color coding for ease of understanding
    Gingr Software - Customers can make reservations online through the customer portal
    Gingr Software - Create pet report cards for pet parents
    Gingr Software - Use Gingr's lodging calendar tool to schedule reservations with the drag-and-drop function
    Gingr Software - Utilize Gingr's POS functionality with shopping cart, credit card payment, coupon application and barcode scanning features

    Features

    Total features of Gingr: 79

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Animal Database
    • Appointment Management
    • Appointment Scheduling
    • Automated Scheduling
    • Automatic Backup
    • Availability Indicator
    • Availability Management
    • Barcode / Ticket Scanning
    • Billing & Invoicing
    • Booking Management
    • Calendar Management
    • Calendar Sync
    • Client Management
    • Client Portal
    • Commission Management
    • Confirmation/Reminders
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Management
    • Customer Service Management
    • Customizable Branding
    • Customizable Forms
    • Customizable Templates
    • Customization
    • Discount Management
    • Document Storage
    • Drag & Drop
    • Electronic Payments
    • Electronic Signature
    • Email Alerts
    • Email Marketing
    • Email Reminders
    • Employee Management
    • Employee Time Clock
    • Event Calendar
    • Facility Scheduling
    • Inventory Management
    • Invoice Management
    • Mobile Access
    • Mobile Grooming
    • Multi-Location
    • Multiple User Accounts
    • Onboarding
    • Online Booking
    • Payment Processing
    • Personalization
    • Pet Birthday Tracking
    • Pet Grooming
    • Photo Management
    • Point of Sale (POS)
    • Real Time Reporting
    • Receipt Management
    • Records Management
    • Recurring Appointments
    • Recurring Tasks
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • SMS Messaging
    • SMS Reminders
    • Sales Reports
    • Scheduling
    • Search/Filter
    • Service Catalog
    • Social Media Integration
    • Staff Management
    • Task Management
    • Task Scheduling
    • Third Party Integrations
    • User Management
    • Vaccine Management

    Alternatives

    DaySmart Pet

    4,2
    #1 Alternative to Gingr
    DaySmart Pet Software is business management software for grooming salons, mobile pet groomers, trainers and pet...

    Pawfinity

    4,6
    #2 Alternative to Gingr
    NEW V5.0 - The most advanced online booking system on the planet. Come see why more Pet Pros recommend Pawfinity than...

    Kennel Connection

    4,2
    #3 Alternative to Gingr
    KC offers desktop & cloud management software which enables pet boarding, daycare, grooming and petsitting centers to...

    Easy Busy Pets

    4,6
    #4 Alternative to Gingr
    The smart all-in-one cloud app for pet care providers that is super easy to use.

    Reviews

    Overall rating

    4,7 /5
    (172)
    Value for Money
    4,5/5
    Features
    4,5/5
    Ease of Use
    4,6/5
    Customer Support
    4,6/5

    Already have Gingr?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 172
    Katherine M.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    It has given us the extra time needed to run the office more efficiently

    Reviewed on 2018/05/04

    Extra time to spend with clients and boarding pets, staff love the reports, owner loves the wealth...

    Extra time to spend with clients and boarding pets, staff love the reports, owner loves the wealth of detail the reports give us for all aspects of the business from occupancy count to grooming details.
    Clients love the fact they no longer have to wait for the office to open and can make reservations 24/7 as well as confirm and make payments on line anytime.

    Pros

    It gives us more time to spend with the pets in our care and to provide more details to clients.
    Clients love the fact that they don't have to wait for office hours to request boarding or grooming, especially on the weekend when we have short office hours. Also they love the deposit program since they no longer receive letters or mail payments!!

    Cons

    It is difficult to learn software over the internet but since I had an assistant who was able to help
    it worked out fine but I wouldn't want to do it alone. However the support team was awesome and
    had patience and wisdom in handling new owners

    Jasmin M.
    Overall rating
    • Industry: Veterinary
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Booking with ease

    Reviewed on 2022/04/29

    Overall Gingr has been a great asset to our company, and was such an ease to transition into when...

    Overall Gingr has been a great asset to our company, and was such an ease to transition into when we switched from our old Booking system. So many features, and so easy to use.

    Pros

    I like most that it's easy to use, serves for so many purposes in our Company such as booking Grooming Appointments, walk in services, daycare stays, daycare Evaluations, classes, and now we can use it in our multiple locations as well

    Cons

    The only cons lately have been inconsistent customer service with longer wait times, and the Phone Number search feature not working lately has made some booking over the phone take longer. Phone number search is usually our go to Customer look up. It leaves us with less room for error and less time on the phone with the customer for easier booking

    Laura T.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Like the software very much hate the lack of customer service.

    Reviewed on 2018/07/06

    Pros

    We like the basic functionality and speed of use especially vs. software that sits on the hard drive. The portal is nice and out clients enjoy it.
    The help articles for the basic set up and functionality are well done.

    Cons

    When there is a big issue outside of basic functionality the chat support is a waste of time. A typical chat takes about an hour just to get to the point that they kind f understand what your talking about.
    For example my company Voxy Canine Camp recently reorganized and we opened a new merchant id account.
    The back end sent me the wrong merchant id #. I Ofcourse did not know it was wrong and after an hour on chat the person had no idea what was the problem because they did not have access to all of the information. It's a week later and aim trying again and still having issues. After introducing myself and business name/ 30 min into chat the rep from Gingr asks me what company Im with,

    Real problem solving should not be done by chat so this part of Gingr is horrible.
    Horrible enough that we are looking into switching this winter.

    Response from Gingr

    Laura,

    We appreciate your candid feedback, and are sorry to hear that your most recent chat experiences have not been favorable. I called you directly last week to clear up the merchant account issue, which was a simple misunderstanding between how/why you were updating your merchant accounts. Once we got to the bottom of it, we resent the correct merchant number to be updated in your app. I also suggested that if you needed anything moving forward, to ask for me specifically and I would give you a call.

    In regard to this most recent issue, our staff was prompt in responding and in inquiring about the issue you were experiencing, and although it did take a bit to understand why you couldn't process payments (the merchant ID had been typed incorrectly - chat records show the correct ID was sent on 6/28) we were able to get this resolved and get you back up and running.

    Please let me know if you have any concerns moving forward.

    Michelle Ober
    Director of Operations

    Dustin F.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great software for the pet industry

    Reviewed on 2019/05/07

    Great people, and great software

    Great people, and great software

    Pros

    Designed with bootstrap so easy browsing on Mobile, tablets, and Desktops

    Cons

    Some of the layout is too cluttered, and some features are lacking

    Alternatives Considered

    DaySmart Pet

    Reasons for Switching to Gingr

    Cloud services, being online ensures the safety of our customers

    Response from Gingr

    Thank you for your review Dustin!

    While we 'bootstrapped' early stage, we now have a full team of developers and product leads. Gingr is mobile-friendly, for easy use on different screen sizes.

    Thank you for your 'thumbs up', and let us know what features you would like us to add!

    Lauren D.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Keep It Up Gingr!

    Reviewed on 2019/01/09

    This has made our facility run so much more smooth - from everything involving staff management...

    This has made our facility run so much more smooth - from everything involving staff management (clock-in, clock-out, timesheets, schedules), to running reports on everything. We also use the retail feature quite often. We know our clients are quite fond of being able to "log in" at any time to request reservations and/or appointments, and being able to purchase retail and package options.
    We have already used three other software organizations, so we are still fairly new to Gingr and are still getting used to some of the features. However, we are sticking with this one!

    Pros

    I LOVE how easy it is to use. All of my employees learned really quickly - and there are so many features. Our clients really like the report cards, and the kennel/run cards are nice for busy facilities.

    Cons

    I dislike that it does not integrate with QuickBooks, as of right now.
    Also, under the report cards function - it would be wonderful if the dogs would link to each other in the "friends/playmates" section, so you don't have to enter it a million times. This would make this feature run so much quicker.

    Showing 5 reviews of 172 Read all reviews

    Gingr FAQs

    Below are some frequently asked questions for Gingr.

    Gingr offers the following pricing plans:

    • Starting from: US$89,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    All of our plans include customer support, a pet parent mobile app and customer portal, pet report cards, automated emails, vaccination management and more!

    Gingr has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

    Gingr supports the following languages:

    English

    Gingr supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Gingr integrates with the following applications:

    Broadly, CardConnect Mobile, IFTTT, Kisi, Meta for Business, Zapier

    Gingr offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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