Thrive
About Thrive
Thrive Pizza POS is a point-of-sale (POS) system designed for use in pizzerias and pizza delivery restaurants, with solutions for independent restaurants, regional chains, and national chains.
The order entry system in Thrive POS can be customized to work for any menu, no matter how complex, with unlimited buttons and support for complex pricing rules. When an item is selected, included modifiers are highlighted, allowing users to easily add or subtract ingredients or toppings. Common add-ons can be displayed on multiple menu screens, and deal discounts are automatically applied when items included in the promotion are selected. Users can manually select the type of each order, with options including dine in, delivery, to go, and pick up, or default order types can be set for individual stations to streamline the ordering process. Customers can place orders in-store, online, or over the phone, with advanced caller ID, customer profiles, email order confirmations, and a customizable online ordering system.
For restaurants offering delivery, Thrive POS offers a native iOS app for drivers, allowing drivers to view their assigned orders, check in when they arrive at the delivery address, capture customer signatures, and more. Users can also specify delivery areas, service times, fees, and minimum order requirements, and if necessary ban problem customers from ordering deliveries. Driver locations can be tracked in real-time, and mileage can be used to accurately calculate driver payments. Users are automatically alerted to any deliveries which are running late, and can use the late delivery report to identify which customers to send coupons or a personal apology.
Thrive POS also includes tools for managing restaurants with table and bar service, scheduling employee, tracking hours worked, managing inventory, purchasing and receiving, setting up customer loyalty programs, and more.
Key benefits of Thrive
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Reviews
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- Industry: Internet
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Excellent POS Software
Reviewed on 2019/12/05
Overall very excellent piece of software that suits our needs perfectly!
Overall very excellent piece of software that suits our needs perfectly!
Pros
-Allows for a lot of reporting that alternatives did not allow
-Easy to onboard new users, overall very simple to use, which is great for a business where onboarding new employees is fairly regular
-Support is timely and effective
Cons
Had a couple minor reporting issues that required us to use some workarounds, but we were able to get what we needed in the end. Just required a little bit of "expertise" w/ the software. Hopefully support will see our emails and remedy the issue so nobody else has to "figure it out" on their own like we did, although it isn't the worst thing in the world.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Thrive POS
Reviewed on 2019/08/08
I would recommend Thrive POS to anyone opening an independent pizza shop.
I would recommend Thrive POS to anyone opening an independent pizza shop.
Pros
Very functional for a Pizza place. Great Delivery program, online ordering platform, and it's easy to train new employees on how to use it.
Cons
There are constantly issues that take too long to resolve.
Response from Granbury Solutions
Hello there, Alan. First, thank you for your thoughtful comments! At THR!VE, we take feedback from customers very seriously. While we take great pride in our advanced point-of-sale system, we understand that everything can be improved. Except for duct tape, which is magic and deserves its own holiday. Rest assured we take your input to heart and are working hard every day to improve resolution times. In the meantime, feel free to reach out to your account manager, Jacob, if you need anything else. [email protected]
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not but bad sales tactics make it horrifying
Reviewed on 2023/01/26
Absolutely miserable, I would consider every one from the salesman to the [sensitive content...
Absolutely miserable, I would consider every one from the salesman to the [sensitive content hidden] sketchy and dishonest.
Pros
Very goui friendly the online walk throughs
Cons
[sensitive content hidden] telling us that the call center feature and drive app was no charge and then sending me a huge bill later. They promise great innovation but every new feature has a charge i don’t understand why im paying a monthly bill when they want to charge me more for every feature or hide costs.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Thrive POS
Reviewed on 2019/08/08
The business problems we are solving is getting the reports that we need to make informed decisions...
The business problems we are solving is getting the reports that we need to make informed decisions on our business. The software makes training new employees easier and faster that the old days of Vitalink. We still need priorities to be made on solving the reporting issues I described before. And selling Add-on products that work properly.
Pros
Compared to what we were using, this software allowed us to do reporting we couldn't do before, and it is easy to teach new users to operate quickly.
Cons
Reporting is inaccurate, Daily summary report - numbers do not add up correctly and Thrive has not been able to explain how the numbers are calculated. Payroll reports- hours not reporting accurately causing us to overpay employees at times and employee confidence of being paid correctly has diminished. Tax Summary report - not reporting accurate numbers which has caused us major problems with under reporting taxes due resulting in penalties from the State. Time slips - the print outs when an employee clocks out sometimes prints there entire shift was in Overtime when it wasn't...printing error. Once again employee confidence is low on whether they are being paid accurately. Updates have not corrected this issue.
We also would like the add-on software to work correctly: 1- Thrive online-order fail rate over 55%, please correct this so we can use it instead of 3rd party software. 2- Inventory software doesn't work either
Response from Granbury Solutions
Hi there Glenn! We are so glad you took the time to rate our system. Thanks to your feedback, we've taken note of areas where we can improve. When we set out to create a user-friendly, scalable, and functional point-of-sale system we knew that it would be as challenging as running a marathon wearing scuba flippers. Even so, we are committed to resolving the specific issues you reported and will be in touch soon.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Thrive review
Reviewed on 2021/09/10
Overall it is a very good system,looked at others and I would still say Thrive is better
Overall it is a very good system,looked at others and I would still say Thrive is better
Pros
Easy to use for both front and back of house user
Cons
Bugs keep appearing on it.But they get on it rightWay
Thrive FAQs
Below are some frequently asked questions for Thrive.Q. What type of pricing plans does Thrive offer?
Thrive offers the following pricing plans:
- Starting from: US$179.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Software packages starting at $179/month. Delivery & Online Ordering included in every system. Additional terminals beyond 2 are $35/mo. A la carte add-on features and integrations are $75/mo.
Q. Who are the typical users of Thrive?
Thrive has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Thrive support?
Thrive supports the following languages:
English
Q. Does Thrive support mobile devices?
Thrive supports the following devices:
Android (Mobile), iPad (Mobile)
Q. What other apps does Thrive integrate with?
Thrive integrates with the following applications:
Chowly, DoorDash, KickFin, PizzaCloud
Q. What level of support does Thrive offer?
Thrive offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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