About Thr!ve POS

Thrive Pizza POS is a point-of-sale (POS) system designed for use in pizzerias and pizza delivery restaurants, with solutions for independent restaurants, regional chains, and national chains.

The order entry system in Thrive POS can be customized to work for any menu, no matter how complex, with unlimited buttons and support for complex pricing rules. When an item is selected, included modifiers are highlighted, allowing users to easily add or subtract ingredients or toppings. Common add-ons can be displayed on multiple menu screens, and deal discounts are automatically applied when items included in the promotion are selected. Users can manually select the type of each order, with options including dine in, delivery, to go, and pick up, or default order types can be set for individual stations to streamline the ordering process. Customers can place orders in-store, online, or over the phone, with advanced caller ID, customer profiles, email order confirmations, and a customizable online ordering system.

For restaurants offering delivery, Thrive POS offers a native iOS app for drivers, allowing drivers to view their assigned orders, check in when they arrive at the delivery address, capture customer signatures, and more. Users can also specify delivery areas, service times, fees, and minimum order requirements, and if necessary ban problem customers from ordering deliveries. Driver locations can be tracked in real-time, and mileage can be used to accurately calculate driver payments. Users are automatically alerted to any deliveries which are running late, and can use the late delivery report to identify which customers to send coupons or a personal apology.

Thrive POS also includes tools for managing restaurants with table and bar service, scheduling employee, tracking hours worked, managing inventory, purchasing and receiving, setting up customer loyalty programs, and more.

Pricing starting from:

US$149,00/month

  • Free Trial
  • Subscription

Key benefits of Thr!ve POS

  • Users can specify delivery areas, service times, fees, and minimum order requirements, and if necessary ban problem customers from ordering deliveries.

  • With the conversational ordering interface, employees can enter orders in the way customers make them, with controls for pizza fractions, group & split orders, and adding or subtracting toppings.

  • The integrated time clock allows employees to clock in and out at the point of sale, enabling the calculation of hours and overtime by Thrive POS, and the generation of payroll reports which can be exported for use in payroll systems.

  • Ingredients and recipes can be defined in the system allowing users to track their inventory and create purchase orders when stock levels are low.

  • Customers can earn rewards through an integrated customer loyalty program, with options for automated emails or SMS messages based on number of visits, lifetime spend, birthdays, points earned, enrollment anniversaries, and a range of other triggers.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$149,00/month

    • Free Trial
    • Subscription

    Images

    Thr!ve POS allows users to manage pizza deliveries
    The conversational ordering system can support any menu, no matter how complex
    Users can select order type manually for each transaction, or set a default order type for each station
    Customer signatures can be captured, and receipts sent out by email
    Restaurants with table and bar service can also be managed
    Servers and orders can be assigned to each table, and tables can also be reserved
    Items can be added to tickets by dragging-and-dropping
    Servers can track their day's sales, tips, and more
    Shifts can be closed out through Thr!ve POS
    Thr!ve POS also allows users to create and manage customer loyalty programs
    View 11 more
    Thr!ve POS screenshot: Thr!ve POS allows users to manage pizza deliveries Thr!ve POS screenshot: The conversational ordering system can support any menu, no matter how complex Thr!ve POS screenshot: Users can select order type manually for each transaction, or set a default order type for each station Thr!ve POS screenshot: Customer signatures can be captured, and receipts sent out by email Thr!ve POS screenshot: Restaurants with table and bar service can also be managed Thr!ve POS screenshot: Servers and orders can be assigned to each table, and tables can also be reserved Thr!ve POS screenshot: Items can be added to tickets by dragging-and-dropping Thr!ve POS screenshot: Servers can track their day's sales, tips, and more Thr!ve POS screenshot: Shifts can be closed out through Thr!ve POS Thr!ve POS screenshot: Thr!ve POS also allows users to create and manage customer loyalty programs

    Features

    Total features of Thr!ve POS: 48

    • Attendance Tracking
    • Automatic Notifications
    • Bank Reconciliation
    • Budgeting
    • Caller ID
    • Clock In / Out
    • Collaboration Tools
    • Cost Tracking
    • Customer History
    • Customer Segmentation
    • Customizable Branding
    • Digital Signature
    • Drag & Drop Interface
    • Drip Marketing
    • Electronic Signature Capture
    • Email Integration
    • Email Marketing Management
    • Email Notifications
    • Employee Management
    • Employee Time Tracking
    • Forecasting
    • Geolocation
    • Gift Card System
    • Inventory Tracking
    • Lead Nurturing
    • Location Tracking
    • Loyalty Program
    • Mobile Signature Capture
    • Offline Access
    • Order Confirmation
    • Order Entry
    • Order Processing
    • Overtime Tracking
    • POS
    • POS Integration
    • Partial Payments
    • Payroll Management
    • Performance Reports
    • Promotions Management
    • Purchasing Management
    • Real Time Notifications
    • Receiving
    • Reminders
    • Reporting & Statistics
    • SMS Integration
    • Stock Management
    • Time Clock
    • Time Clock Integration

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    Lightspeed Retail

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    Reviews

    Overall rating

    3,6 /5
    (13)
    Value for Money
    3,3/5
    Features
    3,3/5
    Ease of Use
    3,5/5
    Customer Support
    3,2/5

    Already have Thr!ve POS?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 13
    Jake C.
    Overall rating
    • Industry: Internet
    • Company size: 201-500 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Excellent POS Software

    Reviewed on 2019/12/05

    Overall very excellent piece of software that suits our needs perfectly!

    Overall very excellent piece of software that suits our needs perfectly!

    Pros

    -Allows for a lot of reporting that alternatives did not allow

    -Easy to onboard new users, overall very simple to use, which is great for a business where onboarding new employees is fairly regular

    -Support is timely and effective

    Cons

    Had a couple minor reporting issues that required us to use some workarounds, but we were able to get what we needed in the end. Just required a little bit of "expertise" w/ the software. Hopefully support will see our emails and remedy the issue so nobody else has to "figure it out" on their own like we did, although it isn't the worst thing in the world.

    Alan W.
    Overall rating
    • Industry: Restaurants
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Thrive POS

    Reviewed on 2019/08/08

    I would recommend Thrive POS to anyone opening an independent pizza shop.

    I would recommend Thrive POS to anyone opening an independent pizza shop.

    Pros

    Very functional for a Pizza place. Great Delivery program, online ordering platform, and it's easy to train new employees on how to use it.

    Cons

    There are constantly issues that take too long to resolve.

    Response from Granbury Solutions

    Hello there, Alan. First, thank you for your thoughtful comments! At THR!VE, we take feedback from customers very seriously. While we take great pride in our advanced point-of-sale system, we understand that everything can be improved. Except for duct tape, which is magic and deserves its own holiday. Rest assured we take your input to heart and are working hard every day to improve resolution times. In the meantime, feel free to reach out to your account manager, Jacob, if you need anything else. [email protected]

    John S.
    Overall rating
    • Industry: Restaurants
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Problems with closing

    Reviewed on 2019/08/08

    Pros

    Drivers dispatch and the way it maps the area.

    Cons

    It has issues when closing and balancing

    Response from Granbury Solutions

    Hi John. Thanks for the review! This open communication allows us to better serve you. We're so glad you're enjoying our pizza-centric features-- driver dispatch and delivery zone mapping. We have asked our support manager, Ray, to reach out to you to address the end of day cash management issues you mentioned. Please check your inbox for that email and let Ray know when you have time for a call.

    Glenn S.
    Overall rating
    • Industry: Restaurants
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Thrive POS

    Reviewed on 2019/08/08

    The business problems we are solving is getting the reports that we need to make informed decisions...

    The business problems we are solving is getting the reports that we need to make informed decisions on our business. The software makes training new employees easier and faster that the old days of Vitalink. We still need priorities to be made on solving the reporting issues I described before. And selling Add-on products that work properly.

    Pros

    Compared to what we were using, this software allowed us to do reporting we couldn't do before, and it is easy to teach new users to operate quickly.

    Cons

    Reporting is inaccurate, Daily summary report - numbers do not add up correctly and Thrive has not been able to explain how the numbers are calculated. Payroll reports- hours not reporting accurately causing us to overpay employees at times and employee confidence of being paid correctly has diminished. Tax Summary report - not reporting accurate numbers which has caused us major problems with under reporting taxes due resulting in penalties from the State. Time slips - the print outs when an employee clocks out sometimes prints there entire shift was in Overtime when it wasn't...printing error. Once again employee confidence is low on whether they are being paid accurately. Updates have not corrected this issue.
    We also would like the add-on software to work correctly: 1- Thrive online-order fail rate over 55%, please correct this so we can use it instead of 3rd party software. 2- Inventory software doesn't work either

    Response from Granbury Solutions

    Hi there Glenn! We are so glad you took the time to rate our system. Thanks to your feedback, we've taken note of areas where we can improve. When we set out to create a user-friendly, scalable, and functional point-of-sale system we knew that it would be as challenging as running a marathon wearing scuba flippers. Even so, we are committed to resolving the specific issues you reported and will be in touch soon.

    Craig M.
    Overall rating
    • Industry: Restaurants
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great for our needs

    Reviewed on 2019/08/03

    Pretty seamless.

    Pretty seamless.

    Pros

    Fits our industry like a glove - allows us to integrate POS, online services, and marketing in one product.

    Cons

    Occasional software oddities between updates - usually fixed by a responsive customer support team.

    Response from Granbury Solutions

    Thank you, Craig, for the great review! At THR!VE, we believe in three things: effective technology, stellar customer support, and affordability. We also think that pizza should be its own food group, but we are split on the question of anchovies and pineapple as toppings. One thing we do agree on though is that we are here to help you stand out from the crowd.

    Showing 5 reviews of 13 Read all reviews

    Thr!ve POS FAQs

    Below are some frequently asked questions for Thr!ve POS.

    Thr!ve POS offers the following pricing plans:

    • Starting from: US$149,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    From $149/month.

    Thr!ve POS offers the following features:

    • Address auto-complete
    • Advanced caller identification
    • Bank deposit reconciliation
    • Budgeting & forecasting
    • Check splitting
    • Coupon management
    • Customer database
    • Customer notes & alerts
    • Customer segmentation
    • Customizable branding
    • Delivery management
    • Dispatch screen color-coding
    • Driver location tracking
    • Electronic receipts
    • Email order confirmations
    • Employee availability tracking
    • Employee management
    • Floorplan management
    • Gift card programs
    • Ingredients tracking
    • Internal messaging
    • Inventory management
    • Late delivery alerts
    • Loyalty schemes
    • Offline mode
    • Online ordering
    • Order customization
    • Order entry
    • Order routing
    • POS
    • Payment processing
    • Payroll & tip reporting
    • Performance reports
    • Pop-up reminders
    • Purchasing & receiving
    • Real-time alerts
    • Reordering
    • Reporting & analytics
    • Restroom check alerts
    • Shift closing
    • Signature capture
    • Staff scheduling
    • Table & bar service
    • Time clock
    • Time clock integration
    • Violation tracking

    Thr!ve POS has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Thr!ve POS supports the following languages:

    English

    Thr!ve POS supports the following devices:

    iPad

    Thr!ve POS integrates with the following applications:

    QSROnline

    Thr!ve POS offers the following support options:

    Online Support, Knowledge Base, Forum

    Related categories

    See all software categories found for Thr!ve POS.