DeskTime

DeskTime

Time & productivity tracking app for companies & freelancers

4.4/5 (124 reviews)

DeskTime Overview

DeskTime is a fully automated cloud-based tracking solution that primarily monitors the productivity of freelance workers, small or medium businesses and collaborating teams. Aside from precisely totaling the amount of working hours spent on tasks and projects without any manual data entry required, the software also tracks in real time the usage of websites and apps. DeskTime provides detailed feedback on the apps and URLs visited at particular moments, along with any offline time spent carrying out other specified activities. This commitment to "accountability, transparency, and fairness" is said to be at the heart of the product, to provide visibility into productivity in a way that empowers employees rather than forging a sense of mistrust.

DeskTime's monitoring of efficiency extends to the configuring of daily email reports, while an online summary of employee activities is available anytime. Offline time can be recorded also, while specifying reasons for periods away and scheduling vacations with an Absence Calendar. This tool not only aids the coordination of leave among workers, put also the planning of workloads and the generation of reports for calculating monthly salary. Custom reporting options can in fact be produced detailing every aspect of productivity and able to be easily shared, printed or exported to CSV format. Additional capabilities go on to include contact information management for convenient lookup of coworker email, phone number etc., plus an optional automatic screenshot feature for periodically capturing employee desktop activity. DeskTime access is expanded beyond the desktop browser thanks to native mobile apps for iOS and Android platforms.

Pricing

Starting from
US$7,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

DeskTime Reviews

Overall rating
4.4/5
88% positive reviews
57
Excellent
52
Very good
11
Average
4
Poor
0
Terrible
Barbara G.

A Real Lifesaver

Used Daily for 2+ years
Reviewed on 2017/01/11
Review Source: Capterra

There are things I am good at, but keeping track of my time is not one. I had searched for a few years trying different programs, or plug-ins, or techniques and I always ended up with "time holes" in my day. And then I found Desktime. It starts when my computer comes up and starts tracking automatically. I use Chrome and have the extension for Desktime that captures the URLs of sites I visit so I can also keep track of what I was working on by where I was on the Internet. And then there is the Project's feature. It is super simple to set up a new project, and as easy as choosing from a dropdown list when you need to switch from one project to another for individual job tracking. In the course of a day I rarely work on one thing and then the next and so on. It is more of a series of hopping from one job to another and back again and the ease of switching between projects makes that a non-issue. And because no person is perfect Desktime also has a Private Time feature. There is also the ability to keep up with how long meetings are or lunch even because Desktime tracks offline time. When your computer is idle for more than a few minutes Desktime stops counting time. When you come back, in the timeline there is a gap to which you can assign whatever may be appropriate. If it was a production meeting, click in the blank space and a pop-up comes up and you can tell it what you were doing, what project it was for, if applicable and even if the time was productive or not. I suppose depending on the meeting that could be subjective. And if you were out to lunch, leave it blank and no time is recorded so that at the end of the day you have an accurate record of how much "desktime" you have put in. It is the greatest thing since sliced bread.

Pros

Time tracking without thinking.

Cons

I really wish it would track minutes in unites of 100, like time has to be submitted for payroll. The hour time is not a factor but the minutes, it is always 38 min x .60 to get time to submit. Or if not doing the actual math, it is looking it up on a conversion chart. Just give me an option to track it how I need it to.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Hsiang L.

I use Desktime everyday!

Used Daily for 2+ years
Reviewed on 2017/01/10
Review Source: Capterra

We're a small web design and development company here in Taiwan with about 10-15 person.

We use Desktime on our daily work to track the productivity of our colleagues, though it is not used as a key for employee's evaluation, but it is definitely a tool to help our company boost their attention, which also comes with a good healthy competition, and we will award the best employee of the month thru it.

There's a lot of Desktime we like which we don't usually see on other apps, those includes some automatic detection of the website if they're productive or not, we can also add projects for special tracking, we can also limit the users from their IPs incase they're abusing it at home, lol.

I think Desktime is actually lack of some marketing, it is a worthy competition to Rescue Time, you should give it a try! ;)

Pros

Some features such as project controls, site controls, groups, etc.

Cons

The price and app stability I guess

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Viktor G.

Fantastic Service, yet Needs Direction

Used Daily for 1+ year
Reviewed on 2017/01/09
Review Source: Capterra

A great service that allows tracking and reporting on computer use - its scalability, ease of installation and general ease of use allow it work very well for my organization and for many others, I assume.

That said, there are several features that were available previously that are no longer baseline. It is important for DeskTime to determine exactly in which direction they want to push their features and their tracking, as the inability to track activity in one way, may avoid a need for DeskTime altogether.

Specifically, allowing the reporting to break down a users' actions within a given hour has disappeared from the transition of Desktime to New Desktime and this feature specifically allows us to gather insights.

All-in-all, Desktime is a very powerful tool for management and for reporting and team performance assessment, yet could take an extra step in defining some key features. More desktop alerts, stronger hour-reporting, and offline time mapping would all help in making Desktime the ultimate tool for time management.

Pros

-Great reporting for activities
-Administrative rights are defined correctly

Cons

-Lacking significant alerts
-Private time can't be mapped to specific periods within the day
-Full-screen applications override private-time notifications

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Ivan S.

Light and simple, does what it has to do.

Used Daily for 2+ years
Reviewed on 2018/08/01
Review Source: Capterra

This software is an essential part of our performance evaluation mechanism, allowing users to track their time, and classify it based on the tasks they are working on.

Pros

We're running a distributed organization and have been using DeskTime since they were a small startup. It works perfectly on desktop/laptop machines (duh!) but we haven't tried using it on mobile devices (since we only use it for tracking office crew hours).

Cons

"Time at work" stat is a little bit confusing and is meant for linear days (e.g. if you log in for 15 mins at midnight, just to check your email, it will think that it's the start of a working day, and when you log in back in the morning, the time at work will be 8 hrs, so we learnt to ignore this stat completely.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Janis G.

A Great Way to Monitor the Productivity For Yourself and For Your Team

Used Daily for 1+ year
Reviewed on 2017/01/19
Review Source: Capterra

I use it personally to monitor my time spent and to analyze my productivity. Where is my time going? What applications am I using, how much time I'm spending on different tasks or projects?
I love that I can also log off-line time on the computer or mobile phone.
This tool is even better when used for a team monitoring. I can see how many hours every employee spends in certain apps, projects or tasks. I can see when they start and end their workday, and I see their productivity ratio.

Pros

Cross-platform compatibility (MacOS-X, Windows, iOS, Android), Simplicity, Beautiful design, simple application assignment

Cons

I'd love to drill into details about a certain time period, productivity status etc. For example, if I have a block of an unproductive period, I'd like to be able to click on it in a report to see where have I spent the unproductive time (or productive, or neutral).

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

8.0/10

DeskTime Pricing

Starting from
US$7,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

A free 14-day trial is available, after which DeskTime a subscription is required. Pricing plans start at $7/user and can go as low as $3,85/user for larger teams, if paid annually.

DeskTime is free for one user with the LITE plan.

DeskTime Features

  • API
  • Activity Tracking
  • Project Time Tracking

  • Activity Dashboard
  • Automatic Notifications
  • Collaboration Tools
  • Drag & Drop Interface
  • Gantt Charts
  • Multiple Projects
  • Prioritizing
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Tracking
  • Projections
  • Task Management
  • Task Planning
  • Task Tracking
  • Third Party Integration
  • Timesheets

Additional information for DeskTime

Key features of DeskTime

  • Absence calendar
  • Activity monitoring
  • Activity tracking
  • App tracking
  • CSV export
  • Contact management
  • Custom email reports
  • Hourly employee tracking
  • Mobile time tracking
  • Native iOS / Android apps
  • Offline time tracking
  • Offline tracking
  • Online time tracking
  • Productivity reporting
  • Project time tracking
  • Real time monitoring
  • Screenshot capture
  • Self monitoring
  • Sick leave tracking
  • Time / task reporting
  • Time per project reporting
  • Time tracking by project
  • URL tracking
  • User activity monitoring
  • Visual analytics

Benefits

  • DeskTime is real time project time tracking software for gauging productivity and identifying areas where time is being wasted.
  • DeskTime allows freelancers, colleagues and team managers to gain a better understanding of what's actually happening during work time, providing visibility into habits with app/URL usage tracking and the option of scheduled automatic screenshots.
  • Fully automated features means that no manual data entry is required to implement full, accurate tracking with an advanced DeskTime Reports tool for comparing team or individual effectiveness and exporting to CSV for sharing.
  • Coordinate time off more effectively with an Absence Calendar for scheduling and planning planned vacations or sick leave, useful for arranging workflows within teams and also within reports for payroll accounting purposes.
  • Accurately track the time taken on projects and tasks, using the data to generate more realistic estimates going forward and also bill clients more speedily for exactly what they owe.
  • DeskTime FAQs

    Below are some frequently asked questions for DeskTime.

    Q. What type of pricing plans does DeskTime offer?

    DeskTime offers the following pricing plans:

    Starting from: US$7,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    A free 14-day trial is available, after which DeskTime a subscription is required. Pricing plans start at $7/user and can go as low as $3,85/user for larger teams, if paid annually.

    DeskTime is free for one user with the LITE plan.

    Q. What are the main features of DeskTime?

    DeskTime offers the following features:

    • Absence calendar
    • Activity monitoring
    • Activity tracking
    • App tracking
    • CSV export
    • Contact management
    • Custom email reports
    • Hourly employee tracking
    • Mobile time tracking
    • Native iOS / Android apps
    • Offline time tracking
    • Offline tracking
    • Online time tracking
    • Productivity reporting
    • Project time tracking
    • Real time monitoring
    • Screenshot capture
    • Self monitoring
    • Sick leave tracking
    • Time / task reporting
    • Time per project reporting
    • Time tracking by project
    • URL tracking
    • User activity monitoring
    • Visual analytics

    Q. Who are the typical users of DeskTime?

    DeskTime has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does DeskTime support?

    DeskTime supports the following languages:

    English

    Q. What type of pricing plans does DeskTime offer?

    DeskTime has the following pricing plans:

    Free, Subscription

    Q. Does DeskTime support mobile devices?

    DeskTime supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does DeskTime integrate with?

    DeskTime integrates with the following applications:

    Asana, Basecamp, GitLab, Google Calendar, JIRA Software, Trello, Zapier

    Q. What level of support does DeskTime offer?

    DeskTime offers the following support options:

    FAQs, Online Support, Phone Support, Video Tutorials