Rezku POS

iPad POS System for Restaurants & Bars

4,7 /5 (17 reviews) Write a Review!

Rezku POS Overview

What is Rezku POS?

Rezku POS is fully featured iPad point of sale system for all types of restaurants including full and quick service, bars, coffee shops, night clubs, food trucks, wineries, and more. Features include advanced menus, staff management, customized floor plans, tableside ordering, timed promotions, and more.

Rezku POS enables users to build advanced menus via the backoffice portal using drag & drop, as well as add menu photos and change prices from any connected device. Time clock management features allow users to manage staff and see labour costs vs. sales. Users can customize floor plans by adding tables or bar stools, and combining tables for large parties. Custom branding and messages can be added to receipts, such as special offers or contact information.

The iPad-based POS allows staff to take customer orders directly at the table, and expedite them to the kitchen with the tableside ordering feature. Menu items can be setup with unlimited modifiers, including 86 controls that automatically block items from being ordered. Users can control the look and feel of Rezku POS by customizing button colors and adding product photos. Permissions allow only managers to process refunds or comp food.

The solution’s advanced features enable businesses to run daily or happy hour specials, and timed promotions. Servers can split checks and check items with a click. Offline mode allows establishments to continue working even without internet connection. Users can control taxes by item or order type, as well as fill out tax forms and reports. Detailed reports provide insights into what is selling and when, and can be downloaded into Excel or other spreadsheet platforms.

Rezku POS Overview

Pricing

Starting from
US$79,00/month

Pricing options

Free Trial
Subscription
Value for money

Includes online ordering, inventory management, loyalty rewards and gift card program, KDS and CFD app.


Rezku POS Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Menu items menu can be customized and built in minutes using drag & drop
Customize menu buttons by adding photos or color coding them for quick reference
Configure restaurant and bar layouts to exactly match the establishment
Every order is tracked and searchable by name, order number, date or credit card number
Customized floor plans enable users to add tables, bar stools, or download a background image
The Bar POS System allows users to automate daily specials and take the stress out of timed discounts
With Rezku Coffee Shop POS users can customize each drink exactly the way customers want it, without slowing down the line
Detailed reports provide insights into what is selling and when
Automated reports can be emailed daily at a selected time
Rezku POS video Rezku POS screenshot: Menu items menu can be customized and built in minutes using drag & drop Rezku POS screenshot: Customize menu buttons by adding photos or color coding them for quick reference Rezku POS screenshot: Configure restaurant and bar layouts to exactly match the establishment Rezku POS screenshot: Every order is tracked and searchable by name, order number, date or credit card number Rezku POS screenshot: Customized floor plans enable users to add tables, bar stools, or download a background image Rezku POS screenshot: The Bar POS System allows users to automate daily specials and take the stress out of timed discounts Rezku POS screenshot: With Rezku Coffee Shop POS users can customize each drink exactly the way customers want it, without slowing down the line Rezku POS screenshot: Detailed reports provide insights into what is selling and when Rezku POS screenshot: Automated reports can be emailed daily at a selected time

Rezku POS Reviews

Rezku POS Reviews

Overall rating
4,7
/
5
Excellent
13

Very good
3

Average
1

Poor
0

Terrible
0

Value for Money
4,8
Features
4,4
Ease of Use
4,7
Customer Support
4,9
94% recommended this app
John W.

Sip & Savor and Rezku to the moon and beyond!

There are so many reasons why this works for us! Ease of use and training, stability with the use of the Rezku configured router, a robust CRM package that enables us to use gift cards and rewards, PCI compliance and speed of transactions using their merchant services partner, a reporting structure with real time data, and Ipad based. But most of all, the support level is unbelievable. I don't have much contact now that I have been up for a while, but as we were implementing and learning geting answers by using their chat system was within minutes every time. Yes, I said EVERY time, any day and any hour.


Tracey L.

Best POS Ever!

With Rezku, I am able to track inventory and ingredients with ease. When I run out of an item, the item will "gray" out and let everyone know we are out of that item. I am also able to "archive" an item to where it does not even show up on the screen. I track employee hours and tips which make payroll a lot easier. I love the new "today's specials", "86'd Items" and "manager notes" features.


Micah M.

Had a good start, then customer service didnt understand what i was trying to do.


Jennifer K.

Outstanding, intuitive and Easy to use. Having come from a retail background , this POS is so...


Kitty L.

As a veteran bartender/server I can confidently say the Rezku system is great!

The benefits for us were moving into the technology age as we were old school cash register and cash only. Being able to accept credit cards has helped the business so much. The reports are great as well since now we can see the sales in real time and has helped so much with the accounting factor. Bartenders cash out much quicker and smoother, the ease of use and no room for mistakes or over rings is a plus making that part of the job easier.


John W.
Industry: Food & Beverages
Company size: 11-50 Employees

Sip & Savor and Rezku to the moon and beyond!

Used Daily for 1-5 months
Reviewed on 2018/09/05
Review Source: Capterra

There are so many reasons why this works for us! Ease of use and training, stability with the use of the Rezku configured router, a robust CRM package that enables us to use gift cards and rewards, PCI compliance and speed of transactions using their merchant services partner, a reporting structure with real time data, and Ipad based. But most of all, the support level is unbelievable. I don't have much contact now that I have been up for a while, but as we were implementing and learning geting answers by using their chat system was within minutes every time. Yes, I said EVERY time, any day and any hour.

Pros

Very easy to use back and front of house. I make changes and corrections on products, pricing and quantities on the spot to avoid service issues and keep things running smoothly.

Cons

The first few iterations lacked functionality which then delayed our implementation a few months.

Response from Guest Innovations

John, we have a great staff that really cares about the product and our restaurant partners. This review is a great hats off to them.
You have been a pleasure to work with. We are always here to help when you need us.
Paul Katsch, CEO

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tracey L.
Industry: Restaurants
Company size: 2-10 Employees

Best POS Ever!

Used Daily for 1+ year
Reviewed on 2019/05/14
Review Source: Capterra

With Rezku, I am able to track inventory and ingredients with ease. When I run out of an item, the item will "gray" out and let everyone know we are out of that item. I am also able to "archive" an item to where it does not even show up on the screen. I track employee hours and tips which make payroll a lot easier. I love the new "today's specials", "86'd Items" and "manager notes" features.

Pros

We are a very small business and have tried several POS systems (Square, Shopkeep, and 2 others). When looking for a new, more user-friendly POS, I came across Rezku. I watched a video with the CEO, explaining the POS and stated "Give us a call and if someone (a real person) does not answer your call, then do not get our service." Now that is how to do business! Rezku's customer service is top notch. Any question and any time of day, they are ALWAYS there to help me out. They are very friendly and professional. I enrolled in their CRM program. I love having gift cards that I am able to load and check the balance. With the CRM I am able to see my top customers. I can even use the back office to see what their previous orders have been. Rezku listens to their customer's feedback and is always improving its system. I will never use any other POS system EVER!

Cons

One of my favorite features was the "off line" option. We use a tablet strictly for deliveries and loved the ability of being able to accept credit cards while off line. When I got back to where there was internet service, the payments would "push" through. It was one less thing I had to worry about. Now I have to start out the day making sure I put our delivery table in "off line" mode and then I have to remember to turn it off several minutes before I close the drawer.

Response from Guest Innovations

Lurie,
Everyday the Rezku team works hard. We have high standards for ourselves. I have to say that reviews like this and working with people like you make it all so rewarding. Our goal has always been to help restaurants like yours. In today's POS marketplace there are so many gimmicks and tricks. We have always felt that we must earn your business everyday. I am pleased to see that we are delivering on our promises. I feel that if everyone had the opportunity to meet our staff and see our product first hand then every restaurant would have Rezku. Have a wonderful day.
The Rezku Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Micah M.

Had a good start, then customer service didnt understand what i was trying to do.

Used Other for 1-5 months
Reviewed on 2017/10/20
Review Source: Capterra

Pros

Response on problems. The set up on the program was a little involved but manageable. Did allow for functions on a business that doesnt have a lot of variables.

Cons

Didn't like the fact that after listening to what i wanted, they kept sending me the wrong cc machine. Forward 30 days, i cancelled due to unforseen event, and they wouldnt refund anything. Will never use again.

Response from Guest Innovations

Micah

Thanks for your feedback. We strive to offer the best service in the industry.

We have a great 30 day - no questions asked -return policy on our hardware. Unfortunately, we can not accept returned hardware after it has been used in a restaurant environment for months. I am unaware of any POS company that allows you to return hardware when your business closes for a full refund.

Our POS and credit card processing is fully integrated. We sent you the right credit card reader (which was never hook up).

You wanted your credit card processing separate from the POS which we don't do. Our POS is fully EMV and PCI compliant. Our CC integration actually lowers your liability and your costs.

We are sorry about the shooting in your club and that you had to close Vibe.

We are here for our customers. We fight to help businesses like yours.

We wish you better days in the future. I know the closing of Vibe was heartbreaking.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Jennifer K.

Outstanding, intuitive and Easy to use. Having come from a retail background , this POS is so easy!

Used Daily for 1-5 months
Reviewed on 2018/04/17
Review Source: Capterra

Pros

We have been so impressed with the reporting and timecard functions of this system! Easy to read, timely and the items you need to know most. More importantly, the customer service team is exceptional! No question or suggestion is too small and they answer the phone! If they don't have the answer they will find it. When you have a customer trying to check out and you need a solution they are there. Seconds feel like hours and the person who answers the phone gives you the solution. In three months we have never had a long hold time or unsatisfactory customer service experience. Rezku is continually evolving based on feedback from it's customers and improving the experience. We also chose Rezku because of their no long term commitment policy. They want to EARN your business. We refer them to everyone . If you are still doing it by hand you are crazy. Great and affordable for the "Little Guy"

Cons

We have not had any Cons with this system! It has been easy to use , cost effective and issues we have had have been on our end

Response from Guest Innovations

Jennifer, We love working with Avon Inn. You guys are passionate and fun to work with. Please keep your eyes on rezku in the coming months. We are releasing some great new upgrades to make it even better.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Kitty L.
Industry: Food & Beverages
Company size: 2-10 Employees

As a veteran bartender/server I can confidently say the Rezku system is great!

Used Daily for 1-5 months
Reviewed on 2017/11/13
Review Source: Capterra

The benefits for us were moving into the technology age as we were old school cash register and cash only. Being able to accept credit cards has helped the business so much. The reports are great as well since now we can see the sales in real time and has helped so much with the accounting factor. Bartenders cash out much quicker and smoother, the ease of use and no room for mistakes or over rings is a plus making that part of the job easier.

Pros

It's VERY modern with the Apple iPad, easy to set up and if you can work your phone then using this is a snap. Technical support is AWSOME. Have a problem or a question? Call them anytime, the techs are very knowledgeable, they will walk you through anything and everything. If there is something not available within the program for your company, know that the program developers will make the adjustments to suit your needs. And let's talk about price, first year free with no contract? It's most defiantly worth a try! Thanks to Rezku we went from that old school cash only to a new state of the art system and it's really making a difference for us. Thanks Rezku!!

Response from Guest Innovations

Kitty

Our entire team has enjoyed working with you.

We strive to make Rezku POS a product that delivers value and is backed with incredible service.

We love to hear that our efforts are paying off on your end.

Cheers!

The Rezku Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 17 user ratings
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Rezku POS Pricing

Rezku POS Pricing

Starting from
US$79,00/month
Free Trial
Subscription
Value for money

Includes online ordering, inventory management, loyalty rewards and gift card program, KDS and CFD app.

Includes online ordering, inventory management, loyalty rewards and gift card program, KDS and CFD app.

Value for Money
4,8/5
Based on 17 user ratings
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Rezku POS Features

Rezku POS Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,4/5
Based on 17 user ratings
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Categories

Additional information for Rezku POS

Additional information for Rezku POS

Key features of Rezku POS

  • Advanced tax management
  • Analytics and reports
  • Automated reports
  • Bar POS
  • Build & edit menus
  • CRM
  • Cash drawer management
  • Check splitting
  • Complete cloud-based back office
  • Complete labor management and reporting
  • Complete order tracking
  • Customer data encryption
  • Customizable receipts
  • Customizable taxes
  • Customized buttons
  • Customized floor plans
  • Detailed Sales Reports
  • Discount items
  • Editable special pricing
  • Electronic signature capture
  • Full register and chit printing
  • Gift card management
  • Integrated gift card program
  • Loyalty
  • Mobile signature
  • Modern signature capture.
  • Most advanced iOS offline mode
  • Offline mode
  • Online ordering
  • Order and check splitting by item
  • PCI DSS and EMV compliant
  • Pricing management
  • Restaurant POS
  • Returns tracking
  • SSL secure
  • Separate checks
  • Split checks
  • Staff management
  • Table management
  • Tableside ordering
  • Time promotions
  • Tips management
  • Unlimited customized catagories
  • Unlimited customized fields
  • Unlimited modifiers
  • User access permissions
  • User level permissions

Benefits

  • Rezku POS helps reduce ordering errors by allowing users to set up menu items with forced and unforced modifiers.

  • Staff can provide a higher level of service by using iPad minis for tableside ordering, and expedite orders straight to the kitchen.

  • Rezku's robust offline mode works behind the scenes, allowing users to keep taking orders and accepting credit cards even when the network is down.

  • The solution is suitable for all types of restaurants including deli or sandwich shops, breweries and pubs, yogurt shops, cafes, and ice cream parlors.

  • Rezku is PCI & EMV Compliant, and ensures all of customer information is encrypted for private access.

  • Rezku POS FAQs

    Rezku POS FAQs

    Below are some frequently asked questions for Rezku POS.

    Q. What type of pricing plans does Rezku POS offer?

    Rezku POS offers the following pricing plans:

    Starting from: US$79,00/month

    Pricing model: Subscription

    Free Trial: Available

    Includes online ordering, inventory management, loyalty rewards and gift card program, KDS and CFD app.

    Q. What are the main features of Rezku POS?

    Rezku POS offers the following features:

    • Advanced tax management
    • Analytics and reports
    • Automated reports
    • Bar POS
    • Build & edit menus
    • CRM
    • Cash drawer management
    • Check splitting
    • Complete cloud-based back office
    • Complete labor management and reporting
    • Complete order tracking
    • Customer data encryption
    • Customizable receipts
    • Customizable taxes
    • Customized buttons
    • Customized floor plans
    • Detailed Sales Reports
    • Discount items
    • Editable special pricing
    • Electronic signature capture
    • Full register and chit printing
    • Gift card management
    • Integrated gift card program
    • Loyalty
    • Mobile signature
    • Modern signature capture.
    • Most advanced iOS offline mode
    • Offline mode
    • Online ordering
    • Order and check splitting by item
    • PCI DSS and EMV compliant
    • Pricing management
    • Restaurant POS
    • Returns tracking
    • SSL secure
    • Separate checks
    • Split checks
    • Staff management
    • Table management
    • Tableside ordering
    • Time promotions
    • Tips management
    • Unlimited customized catagories
    • Unlimited customized fields
    • Unlimited modifiers
    • User access permissions
    • User level permissions

    Q. Who are the typical users of Rezku POS?

    Rezku POS has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

    Q. What languages does Rezku POS support?

    Rezku POS supports the following languages:

    English

    Q. What type of pricing plans does Rezku POS offer?

    Rezku POS has the following pricing plans:

    Subscription

    Q. Does Rezku POS support mobile devices?

    Rezku POS supports the following devices:

    iPad

    Q. What other apps does Rezku POS integrate with?

    Rezku POS integrates with the following applications:

    7shifts, 7shifts, Compeat, QuickBooks Online Advanced, Sage 100cloud, Xero

    Q. What level of support does Rezku POS offer?

    Rezku POS offers the following support options:

    Phone Support, Online Support, Video Tutorials, Knowledge Base