RhinoFit

Member Management Software for Gyms, Dojos, Crossfit, & More

4 /5 (250 reviews) Write a Review!

RhinoFit Overview

What is RhinoFit?

RhinoFit is a cloud-based club management software solution that specifically supports the membership fitness services of gyms, studios, boot camps, health centers, schools, dojos and personal trainers. Promising an intuitive ease-of-use that spans browser-based access and optimized native smartphone apps, RhinoFit claims to be versatile enough to fit all types of fitness business models while empowering members to take control of their own programs or regimes. Daily operations are made more convenient with features including the ability to create custom membership accounts linked to automated billing and payment processing of one-time fees or recurring credit card transactions. Leveraging seamless integration into existing websites and social media networks, owners can also create customizable product stores and manage retail business with inventory tracking.

An embedded class calendar allows participants to schedule sessions via website or app, while member attendance can be logged at the front desk using a range of methods. Digital waivers and the full range of necessary custom forms can be created and made available for athletes to sign online, with further member communications supported across email and SMS.

RhinoFit Overview

Pricing

Starting from
US$57,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

BEGINNER – Free up to 20 members
STANDARD – 21+ members pay $57.00 per month, free 30-day trial available.


RhinoFit Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Brazil
Supported Languages
English

Media

RhinoFit provides centralized, cloud-based access to essential administrative features
The RhinoFit app for iOS and Android smartphone platforms provides optimized mobile access for gym owners, staff and members
Create any number of custom membership package types with varying pricing tiers
Click through to scheduled classes on the calendar to view and edit details for the session, reschedule or remove completely
Switch between month, week and day calendar views to see immediately where and when classes are being held
Classes are easy to create with just a few fields to fill in, defining the type, the name, a description, plus any limits on attendance
The home dashboard provides easy access to the main functions and a quick view data summary of key business data
Scheduled single or recurring classes can have their times defined in just a few clicks and instantly added to the main calendar
RhinoFit video RhinoFit video RhinoFit screenshot: RhinoFit provides centralized, cloud-based access to essential administrative features RhinoFit screenshot: The RhinoFit app for iOS and Android smartphone platforms provides optimized mobile access for gym owners, staff and members RhinoFit screenshot: Create any number of custom membership package types with varying pricing tiers RhinoFit screenshot: Click through to scheduled classes on the calendar to view and edit details for the session, reschedule or remove completely RhinoFit screenshot: Switch between month, week and day calendar views to see immediately where and when classes are being held RhinoFit screenshot: Classes are easy to create with just a few fields to fill in, defining the type, the name, a description, plus any limits on attendance RhinoFit screenshot: The home dashboard provides easy access to the main functions and a quick view data summary of key business data RhinoFit screenshot: Scheduled single or recurring classes can have their times defined in just a few clicks and instantly added to the main calendar

RhinoFit Reviews

RhinoFit Reviews

Overall rating
4
/
5
Excellent
100

Very good
92

Average
38

Poor
4

Terrible
16

Value for Money
4,3
Features
3,7
Ease of Use
3,9
Customer Support
4,1
77% recommended this app
Scott W.

Great Price! Great Product


William A.

Love it

Great software, great features, needs some functionality and streamlining customizations for clients.


Tony H.

Just What's Needed

Relatively painless & easy to use.


Jim S.

Could Be Better

Their are functions that I have been asking for over a year that still seem to be a miss. If they are there, then the Customer Support is missing. I am not just whining about this. I have always felt that when I call, I am putting the person out.

Most recently I asked about having the ability to create a membership with a start and end date. I called customer support to see if the new RhinoFit did this. She did not know how it could be done and said she would call back and follow up. this was over a week ago and I have not heard anything.

I have asked if the platform could have a selection to pay a bill out of Credit. I have clients who will pay ahead of time and I put it in as a credit. Then I bill for a sessions or membership and have to manually reduce the amount and track it on a spreadsheet.

The ability to e-mail specific people is better, but we still can not create a special field and then e-mail just that distribution group, as far as I know.

I understand we get what we pay for. I have begun the process of looking into other systems since I am entering a slower time of my business. I have to consider the price point of a system that hits more of what we need. The cost of changing is high because of the time it will take. I would like this platform to be it and we keep using it. The problem is we don't get great customer support and the functions are limited when it comes time to creating memberships, sending targeted e-mails and tracking payments made.


David W.

Super easy to set up and use

I am almost done the free trial, and I am definitely purchasing the full version. Their quick set up video said "set up in six minutes" I think... That is just about what it took me to set up two classes and get rolling. I had a few hiccups, but before I figured them out fairly quickly without the need for customer service. So far the simplest software I have tried with this level of functionality.


Scott W.
Industry: Nonprofit Organization Management
Company size: 501-1 000 Employees

Great Price! Great Product

Used Daily for 6-12 months
Reviewed on 2018/08/30
Review Source: Capterra

Pros

Billing and automation. It is nice to have the system automatically handle payment processing as well as communication automation!

Cons

The software does not handle multiple users part of the same family with different membership types. I would like to see 1 user portal for family administration of different memberships.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

William A.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Love it

Used Daily for 2+ years
Reviewed on 2019/08/09
Review Source: Capterra

Great software, great features, needs some functionality and streamlining customizations for clients.

Pros

This system is very functional and scalable. You don't get charged extra for having more members and they have a lot of features built-in. Definitely, recommend them.

Cons

Some features are limited. Like having to go from page to page to get contact information for people with failed payments. Not a deal-breaker but kind of a headache since going back will refresh your previous page to the beginning. I usually have to create multiple tabs.

Response from RhinoFit

Thank you for your feedback.

We are ecstatic to hear that RhinoFit has been a great fit for your business! I will add the request to our feature request list to be able to send an email reminder directly from the failed payment page.

Did you know we have a referral program? If you refer us, once the account signs up, you will be given a credit for one month free of RhinoFit! You can even add a referral badge to your website for a referral to click and sign up.

We appreciate your support and look forward to a long-standing relationship with you.

Sincerely,
Team RhinoFit

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tony H.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Just What's Needed

Used Daily for 6-12 months
Reviewed on 2020/08/23
Review Source: Capterra

Relatively painless & easy to use.

Pros

It's not complicated and it has exactly what we need without a bunch of frills.

Cons

The inability to capture reporting over time and handling of recurring memberships.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jim S.
Industry: Professional Training & Coaching
Company size: 11-50 Employees

Could Be Better

Used Daily for 1+ year
Reviewed on 2016/10/24
Review Source: Capterra

Their are functions that I have been asking for over a year that still seem to be a miss. If they are there, then the Customer Support is missing. I am not just whining about this. I have always felt that when I call, I am putting the person out.

Most recently I asked about having the ability to create a membership with a start and end date. I called customer support to see if the new RhinoFit did this. She did not know how it could be done and said she would call back and follow up. this was over a week ago and I have not heard anything.

I have asked if the platform could have a selection to pay a bill out of Credit. I have clients who will pay ahead of time and I put it in as a credit. Then I bill for a sessions or membership and have to manually reduce the amount and track it on a spreadsheet.

The ability to e-mail specific people is better, but we still can not create a special field and then e-mail just that distribution group, as far as I know.

I understand we get what we pay for. I have begun the process of looking into other systems since I am entering a slower time of my business. I have to consider the price point of a system that hits more of what we need. The cost of changing is high because of the time it will take. I would like this platform to be it and we keep using it. The problem is we don't get great customer support and the functions are limited when it comes time to creating memberships, sending targeted e-mails and tracking payments made.

Pros

It is inexpensive.

Cons

The biggest issue I have is in the creation of a membership, I can't have a person "join" on a date and have that membership end on a specific date. I have programs that work with the season and time of year. My "In-Season Player Development Program" for example will end at the end of February. Regardless when a member joins. The program should end and NOT Auto renew. But if I select NOT Auto renew, I don't get the monthly billing.

Response from RhinoFit

Hello Jim,

We are sorry to hear that you were not previously happy with RhinoFit. We are happy to let you know we have added many features since you stopped using the software.
If you would like to schedule a demo to see the new features, please give us a call at 1-866-858-0304 or vist: https://www.rhinofit.ca/schedule-live-demo/

Thanks!

Team RhinoFit

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

David W.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Super easy to set up and use

Used Daily for Free Trial
Reviewed on 2020/09/24
Review Source: Capterra

I am almost done the free trial, and I am definitely purchasing the full version. Their quick set up video said "set up in six minutes" I think... That is just about what it took me to set up two classes and get rolling. I had a few hiccups, but before I figured them out fairly quickly without the need for customer service. So far the simplest software I have tried with this level of functionality.

Pros

Level of functionality and ease of initial set up. There are lot's of features that I did not have with previous software.

Cons

I don't particularly love the look, but not too bad. It's probably just a preference thing, I just feel the overall look could have a little more flash

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
7,9/10
Based on 250 user ratings
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RhinoFit Pricing

RhinoFit Pricing

Starting from
US$57,00/month
Free Trial
Free
Subscription
Value for money

BEGINNER – Free up to 20 members
STANDARD – 21+ members pay $57.00 per month, free 30-day trial available.

BEGINNER – Free up to 20 members
STANDARD – 21+ members pay $57.00 per month, free 30-day trial available.

Value for Money
4,3/5
Based on 250 user ratings
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RhinoFit Features

RhinoFit Features

Activity Dashboard
Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Notifications
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Credit Card Processing
Customer Database
Customizable Branding
Electronic Payments
Event Management
Event Scheduling
POS
Registration Management
Reminders
Reporting & Statistics
Website Integration
Features
3,7/5
Based on 250 user ratings
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Categories

Additional information for RhinoFit

Additional information for RhinoFit

Key features of RhinoFit

  • Attendance management
  • Attendance tracking
  • Automated billing
  • Automatic reminders
  • CRM
  • Calendar management
  • Check-in manager
  • Class management
  • Class scheduling
  • Credit card processing
  • Custom product store
  • Digital waivers
  • Email campaigns
  • Gyms / fitness clubs
  • Integrated payment processing
  • Interactive dashboard
  • Member account access
  • Member portal
  • Membership management
  • Mobile app integration
  • Online storage
  • PCI compliant
  • Payment processing
  • Personalized profiles
  • Product management
  • Reporting options
  • SMS integration
  • SMS marketing
  • Scheduling
  • Signature capture
  • Social clubs
  • Social media integration
  • WOD tracking
  • Web forms
  • Website integration

Benefits

  • RhinoFit is a club-based gym membership management platform comprising a suite of core features across session scheduling, attendance logging, billing, payment processing, online product retail, marketing and more.

  • WOD (Workout Of the Day) tracking allows trainers to give performance feedback to members by logging fitness assessment data and attendance etc that can be accessed at any time for added motivation.

  • The integrated RhinoSign feature promises a fully customizable, electronic waiver system with signature capture that allows members to authorize any number of necessary web forms.

  • Claiming to offer a cost effective method, RhinoFit's payment processing facilities provide a seamless, trusted experience for collecting one-time fees or recurring credit card transactions for any number of services.

  • Native mobile app support for iOS and Android devices is available for free and allows members to reserve classes, view attendances, track WOD data and fitness benchmarks.
  • RhinoFit FAQs

    RhinoFit FAQs

    Below are some frequently asked questions for RhinoFit.

    Q. What type of pricing plans does RhinoFit offer?

    RhinoFit offers the following pricing plans:

    Starting from: US$57,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    BEGINNER – Free up to 20 members STANDARD – 21+ members pay $57.00 per month, free 30-day trial available.

    Q. What are the main features of RhinoFit?

    RhinoFit offers the following features:

    • Attendance management
    • Attendance tracking
    • Automated billing
    • Automatic reminders
    • CRM
    • Calendar management
    • Check-in manager
    • Class management
    • Class scheduling
    • Credit card processing
    • Custom product store
    • Digital waivers
    • Email campaigns
    • Gyms / fitness clubs
    • Integrated payment processing
    • Interactive dashboard
    • Member account access
    • Member portal
    • Membership management
    • Mobile app integration
    • Online storage
    • PCI compliant
    • Payment processing
    • Personalized profiles
    • Product management
    • Reporting options
    • SMS integration
    • SMS marketing
    • Scheduling
    • Signature capture
    • Social clubs
    • Social media integration
    • WOD tracking
    • Web forms
    • Website integration

    Q. Who are the typical users of RhinoFit?

    RhinoFit has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does RhinoFit support?

    RhinoFit supports the following languages:

    English

    Q. What type of pricing plans does RhinoFit offer?

    RhinoFit has the following pricing plans:

    Free, Subscription

    Q. Does RhinoFit support mobile devices?

    RhinoFit supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does RhinoFit integrate with?

    RhinoFit integrates with the following applications:

    Facebook, Grow, Wordpress

    Q. What level of support does RhinoFit offer?

    RhinoFit offers the following support options:

    Phone Support, Online Support