Website Search Experience & Real-Time Search Analytics4.4/5 (8 reviews)
Site Search by Swiftype is a website search solution that enables organizations of all sizes to create and manage a tailored search experience with real-time feedback, user insight and search trend analytics. Users are able to monitor which content visitors are searching for, clicking on, and engaging with as they are actively browsing through the site.
Site Search is built on an advanced search algorithm that helps deliver relevant results to website visitors, including complicated queries. Language modeling intelligence enables users to search intuitively to find the content they're are looking for. The autocomplete function suggests results to visitors as they enter a query, while filters allow them to refine results by a variety of attributes such as location, price, author, date, or content type.
Custom result ranking enables organizations to customize search outputs for any specific query, returning relevant results for any search. Users are able to drag-and-drop search results for reordering, hide any irrelevant results, as well as manually add any that do not appear for a particular query. Organizations can promote higher margin products by adjusting search relevance, as well as control how different attributes, such as product rating or article popularity, impact results.
Site Search provides real-time search analytics, feedback and user insight into search trends and issues to provide users with a clear understanding of the way visitors are interacting with their search engine. Users can track conversions and autocompletes to find out what is the most popular content on the website, and get insight into which common searches aren’t returning any results. All data and search analytics can be exported to a CSV file to use with different external tools.
We used Google Custom Search and were really disappointed when Google dropped paid support. We changed to Swiftype and are very happy. It has given us the similar functionality with improved UI. The UI for optimizing the search is really easy to use yet powerful.
Unlike Google, Swiftype does not have indexes ready to go. As a result, when you add a new site to the search set, it takes some time to index the site. Its understandable but using Google was really simple.
Find some other product
easy to set up and configure .
Unfortunately, and this is VERY SERIOUS, we have noticed that the search results returned by Switftype are incorrect. Some of the results that it SHOULD BE including for a given user keyword request are NOT included and some of the results that it IS including DO NOT match the keyword request.
We have worked with their technical support to no avail.
Unless you test your search results carefully, you wont notice this very serious flaw in the product.
Given that creating the correct set of search results is the basic function of this kind of product, this flaw means that Swiftype is unusable.
We are now in the process of converting to another product.
Easy to setup, user-friendly and powerful app, also you can manage multiple websites with. Good support, integration and a flexible management dashboard to tweak all in one place.
It lacks some styling options. The prices between the 3 price plans are a bit exaggerated, so you need to choose wisely and analyze the needs for the mid-long term.
We loved this product. It made a huge improvement to our site searches.
We wished we had a bit more control over how search results were generated.
We power our search across many platforms using direct queries to swiftype. Keeping search traffic off our servers reduces our API load, speeds our response times, and gives us flexibility.
well thought out restful API and they did CORS headers right
recent emphasis on scraping sites doesn't apply for large customers
Premium: Custom pricing, contact Swiftype
Swiftype' Site Search enables organizations to see what their users are searching for, clicking on, and engaging with, even while they are actively searching, clicking, and browsing the site.
Users simply enter their site’s address into the platform, and Site Search will index its contents automatically to create a search engine in real time.
Organizations can manually reindex specific pages or an entire website via the Site Search dashboard, and instantly capture content changes with real-time indexing.
Site Search allows users to customize search experiences by adjusting search relevance to meet specific needs, alongside custom result ranking.
Swiftype search engines are optimized for both smartphones and tablets, whether Android or iPhone, for a completely mobile-friendly search experience.
Below are some frequently asked questions for Swiftype Site Search.
Swiftype Site Search offers the following pricing plans:
Starting from: US$299,00/month
Pricing model: Subscription
Free Trial: Available
Premium: Custom pricing, contact Swiftype
Swiftype Site Search offers the following features:
Swiftype Site Search has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Swiftype Site Search supports the following languages:
Swiftype Site Search has the following pricing plans:
Swiftype Site Search supports the following devices:
Swiftype Site Search integrates with the following applications:
Google Analytics, Magento, Salesforce Service Cloud, Shopify, Wordpress, Zendesk
Swiftype Site Search offers the following support options:
Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials