Swiftype Site Search

Website Search Experience & Real-Time Search Analytics

4,2 /5 (9 reviews) Write a Review!

Swiftype Site Search Overview

What is Swiftype Site Search?

Site Search by Swiftype is a website search solution that enables organizations of all sizes to create and manage a tailored search experience with real-time feedback, user insight and search trend analytics. Users are able to monitor which content visitors are searching for, clicking on, and engaging with as they are actively browsing through the site.

Site Search is built on an advanced search algorithm that helps deliver relevant results to website visitors, including complicated queries. Language modeling intelligence enables users to search intuitively to find the content they're are looking for. The autocomplete function suggests results to visitors as they enter a query, while filters allow them to refine results by a variety of attributes such as location, price, author, date, or content type.

Custom result ranking enables organizations to customize search outputs for any specific query, returning relevant results for any search. Users are able to drag-and-drop search results for reordering, hide any irrelevant results, as well as manually add any that do not appear for a particular query. Organizations can promote higher margin products by adjusting search relevance, as well as control how different attributes, such as product rating or article popularity, impact results.

Site Search provides real-time search analytics, feedback and user insight into search trends and issues to provide users with a clear understanding of the way visitors are interacting with their search engine. Users can track conversions and autocompletes to find out what is the most popular content on the website, and get insight into which common searches aren’t returning any results. All data and search analytics can be exported to a CSV file to use with different external tools.

Swiftype Site Search Overview

Pricing

Starting from
US$299,00/month

Pricing options

Free Trial
Subscription
Value for money

Basic: $299/month

Standard: $599/month

Business: $999/month

Premium: Custom pricing, contact Swiftype


Swiftype Site Search Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

Real-time analytics offer unique insight into the ways users are interacting with the search engine
While users interact with the search engine, Site Search collects detailed analytics about the audience
Get detailed analytics about where the audience comes from
Choose the best results for a search and personally curate paths for results
Searches are generated to be the clearest expression of what a customer wants
Site Search is automatically optimized for mobile to work seamlessly on any device
The web crawler spiders the page, and begins creating the search engine in real time
WIth the autocomplete function, users can select a result directly from the drop down
Copy and paste javascript snippet into the page
The web-based dashboard gives users full control over their search engine
Swiftype Site Search video Swiftype Site Search screenshot: Real-time analytics offer unique insight into the ways users are interacting with the search engine Swiftype Site Search screenshot: While users interact with the search engine, Site Search collects detailed analytics about the audience Swiftype Site Search screenshot: Get detailed analytics about where the audience comes from Swiftype Site Search screenshot: Choose the best results for a search and personally curate paths for results Swiftype Site Search screenshot: Searches are generated to be the clearest expression of what a customer wants Swiftype Site Search screenshot: Site Search is automatically optimized for mobile to work seamlessly on any device Swiftype Site Search screenshot: The web crawler spiders the page, and begins creating the search engine in real time Swiftype Site Search screenshot: WIth the autocomplete function, users can select a result directly from the drop down Swiftype Site Search screenshot: Copy and paste javascript snippet into the page Swiftype Site Search screenshot: The web-based dashboard gives users full control over their search engine

Swiftype Site Search Reviews

Swiftype Site Search Reviews

Overall rating
4,2
/
5
Excellent
6

Very good
1

Average
1

Poor
0

Terrible
1

Value for Money
3,8
Features
3,8
Ease of Use
3,9
Customer Support
3
78% recommended this app
Ry4an B.

Swiftype makes our search easy

We power our search across many platforms using direct queries to swiftype. Keeping search traffic off our servers reduces our API load, speeds our response times, and gives us flexibility.


Verified Reviewer

Great alternative for Google Custom Search


Rod W.

We wish we had not subscribed to Swiftype.

Our overall experience with Swiftype was really negative. A big waste of our time and money.
After waiting for them to follow up on our last conference call, we switched to Google Custom Search Engine. It turned out to be far less expensive than we thought.
Swiftype is a bad investment if you have lots of files to be indexed but far fewer monthly searches.
Google Custom Search now works well for us -- at a tiny fraction of Swiftype's annual cost.


Aurelian P.

A good search engine option for your website.


Verified Reviewer

Amazing site search tool


Ry4an B.
Industry: Entertainment
Company size: 51-200 Employees

Swiftype makes our search easy

Reviewed on 2015/11/03
Review Source: GetApp

We power our search across many platforms using direct queries to swiftype. Keeping search traffic off our servers reduces our API load, speeds our response times, and gives us flexibility.

Pros

well thought out restful API and they did CORS headers right

Cons

recent emphasis on scraping sites doesn't apply for large customers

Rating breakdown

Value for Money
Ease of Use
Customer Support

Verified Reviewer
Company size: 11-50 Employees

Great alternative for Google Custom Search

Used Daily for 6-12 months
Reviewed on 2018/07/03
Review Source: Capterra

Pros

We used Google Custom Search and were really disappointed when Google dropped paid support. We changed to Swiftype and are very happy. It has given us the similar functionality with improved UI. The UI for optimizing the search is really easy to use yet powerful.

Cons

Unlike Google, Swiftype does not have indexes ready to go. As a result, when you add a new site to the search set, it takes some time to index the site. Its understandable but using Google was really simple.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Rod W.
Industry: Hospitality
Company size: 11-50 Employees

We wish we had not subscribed to Swiftype.

Used Daily for 1+ year
Reviewed on 2019/12/04
Review Source: Capterra

Our overall experience with Swiftype was really negative. A big waste of our time and money.
After waiting for them to follow up on our last conference call, we switched to Google Custom Search Engine. It turned out to be far less expensive than we thought.
Swiftype is a bad investment if you have lots of files to be indexed but far fewer monthly searches.
Google Custom Search now works well for us -- at a tiny fraction of Swiftype's annual cost.

Pros

1. It was fairly easy to set up.
2. It seemed to provide more accurate search results over time.
3. Customer service concerning technical questions was good.

Cons

1. Reports provided are too limited in time span covered to be helpful.
2. Company said number of documents we wanted indexed exceeded our quota and would result in higher cost at next renewal. This conflicted with our own records, so we repeatedly asked for a list of the pages being indexed. We got lots of emails and telephone conferences and promises, but we never got the list.
3. Swiftype seemed to have something to hide. We would talk with them about above indexing issue, and they said they would get back to us soon. But they didn't. They seemed to forget about us. I guess they were hoping we would just go away.
4. The last month or more, most of our searches were spam bot searches for non-existent domain names. This made our reports really worthless. (We have not had this problem anywhere else on our sites.)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Aurelian P.
Company size: 2-10 Employees

A good search engine option for your website.

Used Weekly for 1+ year
Reviewed on 2018/10/08
Review Source: SoftwareAdvice

Pros

Easy to setup, user-friendly and powerful app, also you can manage multiple websites with. Good support, integration and a flexible management dashboard to tweak all in one place.

Cons

It lacks some styling options. The prices between the 3 price plans are a bit exaggerated, so you need to choose wisely and analyze the needs for the mid-long term.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Education Management
Company size: 201-500 Employees

Amazing site search tool

Used Weekly for 2+ years
Reviewed on 2018/11/06
Review Source: Capterra

Pros

We loved this product. It made a huge improvement to our site searches.

Cons

We wished we had a bit more control over how search results were generated.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
8,8/10
Based on 9 user ratings
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Swiftype Site Search Pricing

Swiftype Site Search Pricing

Starting from
US$299,00/month
Free Trial
Subscription
Value for money

Basic: $299/month

Standard: $599/month

Business: $999/month

Premium: Custom pricing, contact Swiftype

Basic: $299/month

Standard: $599/month

Business: $999/month

Premium: Custom pricing, contact Swiftype

Value for Money
3,8/5
Based on 9 user ratings
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Swiftype Site Search Features

Swiftype Site Search Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
3,8/5
Based on 9 user ratings
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Categories

Additional information for Swiftype Site Search

Additional information for Swiftype Site Search

Key features of Swiftype Site Search

  • Account audit log
  • Adaptive typo correction
  • Advanced search algorithm
  • Advanced security
  • Analytics API
  • Autocomplete
  • Automatic reindexing
  • Behavior insights
  • Content recommendations
  • Content update API
  • Conversion tracking
  • Cross-domain search
  • Cross-domain search requests
  • Custom synonyms
  • Customizable retention policy
  • Daily reports
  • Dashboard
  • Developer API
  • Downloadable reports
  • Drag-and-drop
  • Engagement metrics
  • Faceted search
  • Filters
  • Hosted search portal
  • Instant search
  • Language modeling intelligence
  • Live analytics
  • Multiple site management
  • On-demand content refresh
  • PDF extraction
  • Real-time content updates
  • Real-time indexing
  • Real-time search API
  • Result rank curation
  • Site search tracking
  • Tunable relevance model
  • User interaction tracking

Benefits

Swiftype' Site Search enables organizations to see what their users are searching for, clicking on, and engaging with, even while they are actively searching, clicking, and browsing the site.

Users simply enter their site’s address into the platform, and Site Search will index its contents automatically to create a search engine in real time.

Organizations can manually reindex specific pages or an entire website via the Site Search dashboard, and instantly capture content changes with real-time indexing.

Site Search allows users to customize search experiences by adjusting search relevance to meet specific needs, alongside custom result ranking.

Swiftype search engines are optimized for both smartphones and tablets, whether Android or iPhone, for a completely mobile-friendly search experience.

Swiftype Site Search FAQs

Swiftype Site Search FAQs

Below are some frequently asked questions for Swiftype Site Search.

Q. What type of pricing plans does Swiftype Site Search offer?

Swiftype Site Search offers the following pricing plans:

Starting from: US$299,00/month

Pricing model: Subscription

Free Trial: Available

Basic: $299/month Standard: $599/month Business: $999/month Premium: Custom pricing, contact Swiftype

Q. What are the main features of Swiftype Site Search?

Swiftype Site Search offers the following features:

  • Account audit log
  • Adaptive typo correction
  • Advanced search algorithm
  • Advanced security
  • Analytics API
  • Autocomplete
  • Automatic reindexing
  • Behavior insights
  • Content recommendations
  • Content update API
  • Conversion tracking
  • Cross-domain search
  • Cross-domain search requests
  • Custom synonyms
  • Customizable retention policy
  • Daily reports
  • Dashboard
  • Developer API
  • Downloadable reports
  • Drag-and-drop
  • Engagement metrics
  • Faceted search
  • Filters
  • Hosted search portal
  • Instant search
  • Language modeling intelligence
  • Live analytics
  • Multiple site management
  • On-demand content refresh
  • PDF extraction
  • Real-time content updates
  • Real-time indexing
  • Real-time search API
  • Result rank curation
  • Site search tracking
  • Tunable relevance model
  • User interaction tracking

Q. Who are the typical users of Swiftype Site Search?

Swiftype Site Search has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does Swiftype Site Search support?

Swiftype Site Search supports the following languages:

English

Q. What type of pricing plans does Swiftype Site Search offer?

Swiftype Site Search has the following pricing plans:

Subscription

Q. Does Swiftype Site Search support mobile devices?

Swiftype Site Search supports the following devices:

iPhone

Q. What other apps does Swiftype Site Search integrate with?

Swiftype Site Search integrates with the following applications:

Google Analytics, Magento Commerce, Salesforce Service Cloud, Shopify, Wordpress, Zendesk

Q. What level of support does Swiftype Site Search offer?

Swiftype Site Search offers the following support options:

Phone Support, Online Support, Forum, Knowledge Base, Video Tutorials