Swiftype Site Search

Swiftype Site Search

Website Search Experience & Real-Time Search Analytics

4.4/5 (8 reviews)

Swiftype Site Search Overview

Site Search by Swiftype is a website search solution that enables organizations of all sizes to create and manage a tailored search experience with real-time feedback, user insight and search trend analytics. Users are able to monitor which content visitors are searching for, clicking on, and engaging with as they are actively browsing through the site.

Site Search is built on an advanced search algorithm that helps deliver relevant results to website visitors, including complicated queries. Language modeling intelligence enables users to search intuitively to find the content they're are looking for. The autocomplete function suggests results to visitors as they enter a query, while filters allow them to refine results by a variety of attributes such as location, price, author, date, or content type.

Custom result ranking enables organizations to customize search outputs for any specific query, returning relevant results for any search. Users are able to drag-and-drop search results for reordering, hide any irrelevant results, as well as manually add any that do not appear for a particular query. Organizations can promote higher margin products by adjusting search relevance, as well as control how different attributes, such as product rating or article popularity, impact results.

Site Search provides real-time search analytics, feedback and user insight into search trends and issues to provide users with a clear understanding of the way visitors are interacting with their search engine. Users can track conversions and autocompletes to find out what is the most popular content on the website, and get insight into which common searches aren’t returning any results. All data and search analytics can be exported to a CSV file to use with different external tools.

Pricing

Starting from
US$299,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, United Kingdom, United States

Supported Languages

English

Swiftype Site Search Reviews

Overall rating
4.4/5
88% positive reviews
6
Excellent
1
Very good
0
Average
0
Poor
1
Terrible
Verified Reviewer

Great alternative for Google Custom Search

Used Daily for 6-12 months
Reviewed on 2018/07/03
Review Source: Capterra

Pros

We used Google Custom Search and were really disappointed when Google dropped paid support. We changed to Swiftype and are very happy. It has given us the similar functionality with improved UI. The UI for optimizing the search is really easy to use yet powerful.

Cons

Unlike Google, Swiftype does not have indexes ready to go. As a result, when you add a new site to the search set, it takes some time to index the site. Its understandable but using Google was really simple.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Frank B.

Avoid this product

Used Daily for 1+ year
Reviewed on 2018/03/15
Review Source: SoftwareAdvice

Find some other product

Pros

easy to set up and configure .

Cons

Unfortunately, and this is VERY SERIOUS, we have noticed that the search results returned by Switftype are incorrect. Some of the results that it SHOULD BE including for a given user keyword request are NOT included and some of the results that it IS including DO NOT match the keyword request.

We have worked with their technical support to no avail.

Unless you test your search results carefully, you wont notice this very serious flaw in the product.

Given that creating the correct set of search results is the basic function of this kind of product, this flaw means that Swiftype is unusable.

We are now in the process of converting to another product.

Rating breakdown

Ease of Use

Aurelian P.

A good search engine option for your website.

Used Weekly for 1+ year
Reviewed on 2018/10/08
Review Source: SoftwareAdvice

Pros

Easy to setup, user-friendly and powerful app, also you can manage multiple websites with. Good support, integration and a flexible management dashboard to tweak all in one place.

Cons

It lacks some styling options. The prices between the 3 price plans are a bit exaggerated, so you need to choose wisely and analyze the needs for the mid-long term.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10
Verified Reviewer

Amazing site search tool

Used Weekly for 2+ years
Reviewed on 2018/11/06
Review Source: Capterra

Pros

We loved this product. It made a huge improvement to our site searches.

Cons

We wished we had a bit more control over how search results were generated.

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10
Ry4an B.

Swiftype makes our search easy

Reviewed on 2015/11/03
Review Source: GetApp

We power our search across many platforms using direct queries to swiftype. Keeping search traffic off our servers reduces our API load, speeds our response times, and gives us flexibility.

Pros

well thought out restful API and they did CORS headers right

Cons

recent emphasis on scraping sites doesn't apply for large customers

Rating breakdown

Value for Money
Ease of Use
Customer Support

Swiftype Site Search Pricing

Starting from
US$299,00/month
Pricing options
Free Trial
Subscription
Value for money

Basic: $299/month

Standard: $599/month

Business: $999/month

Premium: Custom pricing, contact Swiftype

Swiftype Site Search Features

  • API
  • Activity Dashboard
  • Drag & Drop Interface
  • Engagement Analytics
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics

  • A/B Testing
  • Automatic Notifications
  • Campaign Analysis
  • Campaign Management
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Email Marketing Management
  • Monitoring
  • Multi-Channel Marketing
  • Social Media Integration
  • Third Party Integration

Additional information for Swiftype Site Search

Key features of Swiftype Site Search

  • Account audit log
  • Adaptive typo correction
  • Advanced search algorithm
  • Advanced security
  • Analytics API
  • Autocomplete
  • Automatic reindexing
  • Behavior insights
  • Content recommendations
  • Content update API
  • Conversion tracking
  • Cross-domain search
  • Cross-domain search requests
  • Custom synonyms
  • Customizable retention policy
  • Daily reports
  • Dashboard
  • Developer API
  • Downloadable reports
  • Drag-and-drop
  • Engagement metrics
  • Faceted search
  • Filters
  • Hosted search portal
  • Instant search
  • Language modeling intelligence
  • Live analytics
  • Multiple site management
  • On-demand content refresh
  • PDF extraction
  • Real-time content updates
  • Real-time indexing
  • Real-time search API
  • Result rank curation
  • Site search tracking
  • Tunable relevance model
  • User interaction tracking

Benefits

Swiftype' Site Search enables organizations to see what their users are searching for, clicking on, and engaging with, even while they are actively searching, clicking, and browsing the site.

Users simply enter their site’s address into the platform, and Site Search will index its contents automatically to create a search engine in real time.

Organizations can manually reindex specific pages or an entire website via the Site Search dashboard, and instantly capture content changes with real-time indexing.

Site Search allows users to customize search experiences by adjusting search relevance to meet specific needs, alongside custom result ranking.

Swiftype search engines are optimized for both smartphones and tablets, whether Android or iPhone, for a completely mobile-friendly search experience.

Swiftype Site Search FAQs

Below are some frequently asked questions for Swiftype Site Search.

Q. What type of pricing plans does Swiftype Site Search offer?

Swiftype Site Search offers the following pricing plans:

Starting from: US$299,00/month

Pricing model: Subscription

Free Trial: Available

Basic: $299/month

Standard: $599/month

Business: $999/month

Premium: Custom pricing, contact Swiftype

Q. What are the main features of Swiftype Site Search?

Swiftype Site Search offers the following features:

  • Account audit log
  • Adaptive typo correction
  • Advanced search algorithm
  • Advanced security
  • Analytics API
  • Autocomplete
  • Automatic reindexing
  • Behavior insights
  • Content recommendations
  • Content update API
  • Conversion tracking
  • Cross-domain search
  • Cross-domain search requests
  • Custom synonyms
  • Customizable retention policy
  • Daily reports
  • Dashboard
  • Developer API
  • Downloadable reports
  • Drag-and-drop
  • Engagement metrics
  • Faceted search
  • Filters
  • Hosted search portal
  • Instant search
  • Language modeling intelligence
  • Live analytics
  • Multiple site management
  • On-demand content refresh
  • PDF extraction
  • Real-time content updates
  • Real-time indexing
  • Real-time search API
  • Result rank curation
  • Site search tracking
  • Tunable relevance model
  • User interaction tracking

Q. Who are the typical users of Swiftype Site Search?

Swiftype Site Search has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Swiftype Site Search support?

Swiftype Site Search supports the following languages:

English

Q. What type of pricing plans does Swiftype Site Search offer?

Swiftype Site Search has the following pricing plans:

Subscription

Q. Does Swiftype Site Search support mobile devices?

Swiftype Site Search supports the following devices:

iPhone

Q. What other apps does Swiftype Site Search integrate with?

Swiftype Site Search integrates with the following applications:

Google Analytics, Magento, Salesforce Service Cloud, Shopify, Wordpress, Zendesk

Q. What level of support does Swiftype Site Search offer?

Swiftype Site Search offers the following support options:

Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials