---
description: Learn how SutiCRM can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SutiCRM Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [SutiCRM](/software/107387/suticrm)

# SutiCRM

Canonical: https://www.getapp.za.com/software/107387/suticrm

> SutiCRM is a SaaS CRM for businesses of all sizes, designed to automate sales, marketing \&amp; support processes, with a 360 degree view of customer data
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SutiCRM

 Gain better understanding of business needs with SutiCRM’s reporting and analytics which provide graphical reports on aspects such as lead-to-customer conversion, sales velocity, sales pipeline, employee task fulfillment and more. Users can also generate custom reports based on prospects, leads, accounts and opportunities.&#10; &#10; Keep track of assets with SutiCRM’s inventory management tools which allow users to create, track and manage suppliers, generate and approve purchase orders, generate and manage receipts, track issue of goods and create inventory reports.&#10; &#10; Create profiles for every customer which include contact and company details, purchase history, payment terms and analytics to help understand purchase patterns and aid with up-selling and cross-selling.&#10; &#10; Keep track of all communications with integrated emailing and inbound and outbound call logging. Use built-in email templates to send emails from within SutiCRM and record and store all call details to be retrieved whenever needed using an advanced search function.&#10; &#10; Calculate average Return on Investment with SutiCRM’s ROI calculator. The calculator works out average ROI based on average cost per lead, number of leads, and conversion rate per campaign.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: SutiSoft
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$10,00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Free for up to 3 users.&#10;&#10;$10/user/month for small businesses.&#10;&#10;For larger enterprises contact SutiCRM for customized pricing.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, India, United States

## Features

- Activity Dashboard
- CRM
- Calendar Sync
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Catalog Management
- Commission Management
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customer Segmentation
- Customizable Templates
- Dashboard
- Document Storage
- Drip Campaigns
- Dynamic Content
- Email Marketing

## Integrations (4 total)

- FreshBooks
- Google Calendar
- Meta for Business
- Twitter/X

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)
- [Online CRM Software](https://www.getapp.za.com/directory/232/online-crm/software)
- [Campaign Management Software](https://www.getapp.za.com/directory/304/campaign-management/software)
- [Marketing Automation Software](https://www.getapp.za.com/directory/308/marketing-automation/software)
- [Sales Force Automation Software](https://www.getapp.za.com/directory/338/sales-force-automation/software)

## Alternatives

1. [Bitrix24](https://www.getapp.za.com/software/90602/bitrix24) — 4.2/5 (984 reviews)
2. [monday.com](https://www.getapp.za.com/software/91734/monday-com) — 4.6/5 (5726 reviews)
3. [Creatio CRM](https://www.getapp.za.com/software/90504/bpm-online-crm) — 4.7/5 (133 reviews)
4. [EngageBay CRM](https://www.getapp.za.com/software/113999/engagebay-marketing) — 4.7/5 (907 reviews)
5. [Spotler CRM](https://www.getapp.za.com/software/20468/really-simple-systems-cloud-crm) — 4.4/5 (453 reviews)

## Reviews

### "User-friendly at an affordable cost" — 5.0/5

> **Joshua** | *25 October 2018* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Great for small business. Above all else, it is super customizable which is important for me. It can be customized by the admin without contacting Suti, or you can contact Suti support for help. The simple user interface makes it easy to learn and navigate. Email campaigns \&amp; tracking are top notch for the pricing. Really easy to see a high level view of an entire team’s pipeline, as well as drill down to the detailed reports.
> 
> **Cons**: Does not currently have all API integrations that some bigger CRM providers offer, but I believe Outlook and QuickBooks integration are coming by Q1 2019.
> 
> I’ve tried a couple different CRM’s and none are as simple and straightforward as SutiCRM. Also not having to compromise on pricing but still getting robust CRM functionality is awesome. Highly recommend.

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### "Easy to manage contracts and sales activities" — 4.0/5

> **Yanni** | *22 August 2017*
> 
> **Pros**: The software is configurable and  allows me to manage leads and opportunities with ease.  It's import and export capabilities are  simple to use. Easy to update notes and follow tasks and allow me to proactively follow up with leads

## Links

- [View on GetApp](https://www.getapp.za.com/software/107387/suticrm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/107387/suticrm> |
| de-AT | <https://www.getapp.at/software/107387/suticrm> |
| en | <https://www.getapp.com/customer-management-software/a/suticrm/> |
| en-AE | <https://www.getapp.ae/software/107387/suticrm> |
| en-AU | <https://www.getapp.com.au/software/107387/suticrm> |
| en-CA | <https://www.getapp.ca/software/107387/suticrm> |
| en-GB | <https://www.getapp.co.uk/software/107387/suticrm> |
| en-IE | <https://www.getapp.ie/software/107387/suticrm> |
| en-NZ | <https://www.getapp.co.nz/software/107387/suticrm> |
| en-SG | <https://www.getapp.sg/software/107387/suticrm> |
| en-ZA | <https://www.getapp.za.com/software/107387/suticrm> |
| fr | <https://www.getapp.fr/software/107387/suticrm> |
| fr-BE | <https://fr.getapp.be/software/107387/suticrm> |
| fr-CA | <https://fr.getapp.ca/software/107387/suticrm> |

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