Bluepulse

Improved student learning and graduation rates.

The University of Louisville (UofL) acquired Blue Evaluation in 2010 following the implementation of two pilot projects. UofL sought a software application that would allow us to centralize the administration of course evaluations while maintaining the ability to ask students questions based upon their academic unit. Blue addresses all of UofL's business needs. Key features in Blue for UofL include the:
*ability to evaluate team taught courses;
*accommodation of multiple evaluation periods based on the course ending dates;
*option to synchronize with PeopleSoft to automate the evaluation process;
*mobile device compatibility;
*integration with Blackboard;
*robust reporting features that includes many statistical measures, including gap and trend analyses;
*ability to allow faculty to monitor their own response rates while maintaining student confidentiality; and
*need to automate report viewing based upon administrative roles within the academic unit.

Blue allows UofL to centrally manage the evaluation of all courses within our 12 academic units including three professional schools (School of Medicine, School of Law, and School of Dentistry).

eXplorance's customer support is top notch. The support staff are extremely helpful and very responsive to any type of inquiry. The support staff goes above and beyond any other vendor we work with. eXplorance's Professional Services always works to find the best solution based upon our current business practices, allowing us to make the product work for us.

Since 2008 and we are using Blue for all our course evaluations and surveys and we are very satisfied with it. Remarkably is the customer support team at Blue, they are time responsive, knowledgeable, accurate, friendly and professional.

We were challenged for years with the lack of responses for our end-of-term summative evaluations that resulted in zero actions due to the lack of both quantitative and qualitative data. After the first semester running Blue, the institution experienced a +200% increase in response data. Combined with the Learning Experience Management solutions of eXplorance, we finally are able to obtain the actionable information we need to drive change.