Ease

Benefits & HR administration for employers & brokers

4,7 /5 (95 reviews) Write a Review!

Ease Overview

What is Ease?

Ease (formerly EaseCentral) helps insurance brokers offer their SMB clients better service through simple technology. Ease makes it simple to set up and manage benefits, onboard new hires, stay compliant, and offer employees one destination for all their human resources information. Today, more than 70,000 SMBs use Ease for benefits and HR.

Ease Overview

Pricing

Starting from
US$379,00/month

Pricing options

Free Trial
Subscription
Value for money

Pro: $379/month
Agency: $649/month
Enterprise: Custom


Ease Features

Devices
Business size
S M L
Markets
United States
Supported Languages
Chinese (Traditional), English, Spanish

Media

Ease video Ease video Ease video Ease screenshot: Ease screenshot: Ease screenshot: Ease screenshot: Ease screenshot:

Ease Reviews

Ease Reviews

Overall rating
4,7
/
5
Excellent
69

Very good
23

Average
3

Poor
0

Terrible
0

Value for Money
4,7
Features
4,4
Ease of Use
4,6
Customer Support
4,6
97% recommended this app
Willie P.

EaseCentral is an incredible service and a tremendous value for the yearly investment

My clients and I use it and we like it. Here's a recent quote..."2018 is going well... We have had a large amount of growth and employee turnover so it has been very busy. I am all caught up and have been on top of it all. EaseCentral has been what has allowed me to stay on top of it all. "


Harley E.

Top Choice

Ease has been a solution to the Covid 19 problem where enrollment can be done by the employees at their homes. It has also been wonderful for groups with employees in multiple states for them to enroll on-line. And there is no missing information as the program requires answers before you can go to the next section.

Customer support is right there to help you, no long waits that stops your progress.


Eric M.

Pleasant but can be frustrating


Parrish P.

Satisfied broker and client

Ease has been a great provider for our Agency's clients. It's powerful, yet simple to deploy and get clients up to speed whether that be HR/admin or employee level.


Matthew C.

Ease Greatest Tool for Brokers to have!!!

Fantastic! The first minute that I heard about ease, I was all over it and wanted to see the product immediately. From that day 4+ years ago I haven't stopped using ease whatsoever- the truth is that ease has been a power-play tool for me in my multiple implementations. If I ever hit a wall and there is an issue, I love how ease is always there to fix and assist with the problem. I can not recommend ease enough- this has changed my productivity and ability to engage my clients and their employees.


Willie P.

EaseCentral is an incredible service and a tremendous value for the yearly investment

Used Daily for 2+ years
Reviewed on 2018/03/13
Review Source: Capterra

My clients and I use it and we like it. Here's a recent quote..."2018 is going well... We have had a large amount of growth and employee turnover so it has been very busy. I am all caught up and have been on top of it all. EaseCentral has been what has allowed me to stay on top of it all. "

Pros

My clients and I love EaseCentral because it is easy to use. Here's a recent direct quote from a client:
"So far this year is going welll. We have had a large amount of growth and employee turnover so it has been very busy as the Director of Operation and HR Manager. I am all caught up and have been on top of it all. EaseCentral has been what has allowed me to stay on top of it all. "

EaseCentral has allowed me to win new business because they were so impressed with the new hire on-boarding capabilities and benefit enrollment & management functionality of the platform. Also, I like that I can teach my clients how to use it themselves and administer their own benefits in about 10-30 minutes of training. Bottom line is it's easy to learn and use.

Cons

About the only thing I don't like about EaseCentral is recently their Customer Success Support team must have just grown. When I called into EaseCentral in the past I would almost always get a person that I recognized and had worked with before. The last 2-3 times I've called in to ask a question of the support team, I feel that I got a new person and I honestly think I knew more about EaseCentral's features and capabilities than he/she did.

That's about it...everything else is really 2 thumbs up. That's my feedback and the feedback from my clients have been very positive too. Thanks,

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Harley E.
Industry: Insurance
Company size: 2-10 Employees

Top Choice

Used Daily for 2+ years
Reviewed on 2020/08/06
Review Source: Capterra

Ease has been a solution to the Covid 19 problem where enrollment can be done by the employees at their homes. It has also been wonderful for groups with employees in multiple states for them to enroll on-line. And there is no missing information as the program requires answers before you can go to the next section.

Customer support is right there to help you, no long waits that stops your progress.

Pros

The Ease software is easy to use. Adding a new company is a snap because all the product data, forms and plan designs are in the Ease library. Plan Administrators love the fact that all of their employee's information is at their fingertips and chasing illegible enrollment forms is a thing of the past. And, 1095 ACA reporting is quick and easy. A Great feature is that you have a Success Manager assigned to you so you can get up and running quickly and someone to go to for assistance with any feature.

Cons

I am waiting for integration with some of the largest carriers to take place so enrollments and terminations would be automated. However, Ease has added multiple carriers to that list, just not the ones I sell.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Eric M.

Pleasant but can be frustrating

Used Daily for 1+ year
Reviewed on 2018/03/19
Review Source: Capterra

Pros

The ability to have applications generated extremely easily. Applications will typically have all of the necessary information.
It is easy to use once you have learned it.
It is constantly changing and they are constantly adding new information.
Saves a ton of time when working properly.

Cons

There is a lot of room for error. The program does not save everything like it is supposed to at all points.
Mapping errors have sometimes caused bigger issues with the company as a whole.
Not constantly reliable as certain information does not get mapped despite the website being set up for it.
Finding out why issues are happening can be extremely frustrating

Rating breakdown

Value for Money
Ease of Use
Customer Support

Parrish P.
Industry: Insurance
Company size: 2-10 Employees

Satisfied broker and client

Used Daily for 2+ years
Reviewed on 2020/10/12
Review Source: Capterra

Ease has been a great provider for our Agency's clients. It's powerful, yet simple to deploy and get clients up to speed whether that be HR/admin or employee level.

Pros

Ease is a great system, learning and adapting with input from brokers and end users. It's got a great look and feel to it and the ever growing 3rd party connections and integrations are awesome.

Cons

I have to get nit picky to really get to a con but here you go, when you are typing in a pop up box and hi-lite something to change or delete it or whatever and you drag too far, the pop up box disappears and you have to start over. Rather annoying if you've typed a name, address, DOB, SS# and so forth and lose it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Matthew C.
Industry: Insurance
Company size: 11-50 Employees

Ease Greatest Tool for Brokers to have!!!

Used Daily for 2+ years
Reviewed on 2020/02/19
Review Source: Capterra

Fantastic! The first minute that I heard about ease, I was all over it and wanted to see the product immediately. From that day 4+ years ago I haven't stopped using ease whatsoever- the truth is that ease has been a power-play tool for me in my multiple implementations. If I ever hit a wall and there is an issue, I love how ease is always there to fix and assist with the problem. I can not recommend ease enough- this has changed my productivity and ability to engage my clients and their employees.

Pros

I love the User experience of the software compared to other competitors in the marketplace. The overall system is wonderful, works like a charm, super easy to administer benefits. The software is always driving forward and enhancing their capabilities, so for my sake I can't choose just 1 thing about ease because everything works perfectly.

Cons

I would like more flexibility with the document generator for custom documents. The employees need some expansion on types of income/compensation that the employer can have as options. It would be nice to have the ability for Per Diem compensation, hourly plus salary pay types...more options

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,3/10
Based on 95 user ratings
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Ease Pricing

Ease Pricing

Starting from
US$379,00/month
Free Trial
Subscription
Value for money

Pro: $379/month
Agency: $649/month
Enterprise: Custom

Pro: $379/month
Agency: $649/month
Enterprise: Custom

Value for Money
4,7/5
Based on 95 user ratings
Compare value for money rating with alternatives
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Ease Features

Ease Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,4/5
Based on 95 user ratings
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Categories

Additional information for Ease

Additional information for Ease

Key features of Ease

  • Activity dashboard
  • Compliance management
  • Customizable reporting
  • Data import/export
  • Employee onboarding
  • Enrollment management
  • Forms management
  • Goal setting / tracking
  • HIPAA compliance
  • HR management
  • Multi-language
  • Organizational charting
  • Payroll integration
  • Payroll management
  • Performance review cycles
  • Policy management
  • Search functionality
  • Third party integration

Benefits

• Ease enables organizations to onboard employees by providing them W-4s and I-9s forms which can be auto-populated to collect information related to direct-deposits.

• The solution helps health insurance brokers generate customized reports to reconcile billing as well as payroll deduction statements and speeds-up the underwriting process by importing census enrollment templates.

• Ease offers electronic signature capture feature that prompts employees to sign forms once they have filled in their enrollment and demographic data.

• The solution’s custom reporting capabilities allow users as well as clients to add desired fields to reports, and save their own templates for future use.

• Ease prevents the unauthorized use of employees’ data by locking the account after six unsuccessful login attempts, with 'password reset' or 'contact the administrator' options.

Ease FAQs

Ease FAQs

Below are some frequently asked questions for Ease.

Q. What type of pricing plans does Ease offer?

Ease offers the following pricing plans:

Starting from: US$379,00/month

Pricing model: Subscription

Free Trial: Not Available

Pro: $379/month Agency: $649/month Enterprise: Custom

Q. What are the main features of Ease?

Ease offers the following features:

  • Activity dashboard
  • Compliance management
  • Customizable reporting
  • Data import/export
  • Employee onboarding
  • Enrollment management
  • Forms management
  • Goal setting / tracking
  • HIPAA compliance
  • HR management
  • Multi-language
  • Organizational charting
  • Payroll integration
  • Payroll management
  • Performance review cycles
  • Policy management
  • Search functionality
  • Third party integration

Q. Who are the typical users of Ease?

Ease has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Ease support?

Ease supports the following languages:

Chinese (Traditional), English, Spanish

Q. Does Ease support mobile devices?

Ease supports the following devices:

Android, iPhone

Q. What other apps does Ease integrate with?

Ease integrates with the following applications:

ADP Workforce Now, Allay, NextAgency, Paylocity

Q. What level of support does Ease offer?

Ease offers the following support options:

Phone Support, Online Support, FAQs, Video Tutorials, Knowledge Base