About VTEX
VTEX Commerce Cloud is a cloud-based eCommerce platform that offers online retailers a centralized platform from which to manage their online stores and other multi-channel digital commerce needs. Incorporating marketing, AI powered search and merchandising, and SmartCheckout technology, as well as order and logistics management functionality, VTEX delivers a comprehensive eCommerce solution.
In order to help users develop multiple stores, VTEX equips users with agile and customizable design tools. Utilizing VTEX’s design tools, users can customize their different website pages, banners, and landing pages. By employing responsive designs alongside faceted search capabilities, VTEX enables users to locate products easily on all laptops, tablets, or mobile devices.
Designed to manage marketing and merchandising activity, VTEX provides users with SEO optimization tools such as metatags, 301 redirects, canonical tags, and friendly URLs. VTEX supports web analytics technology, native reports, and advanced integration with Google Analytics to give users valuable marketing insight. Merchandising management is facilitated by allowing users to create personalized offers, recommendations, and custom promotional strategies.
VTEX’s PCI DSS certified SmartCheckout enables customers to make secure payments through a one page checkout system. Users can manage orders, returns, and customer communication using VTEX’s visual workflow through every stage of the order process. From VTEX’s administrative panel, users can manage information across multiple channels, including product, order, pricing, promotion, and client information.
Key benefits of VTEX
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Reviews
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- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Expensive, not considered for small ecommerce
Reviewed on 2019/04/02
Pros
Great solution, keep in mind that it is a hard player but really expensive
Cons
Pricing is set based on sales... this makes it quite expensive
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy and smooth
Reviewed on 2024/12/23
Our website's been operating for a few years now and so far we've had no problems at all.
Our website's been operating for a few years now and so far we've had no problems at all.
Pros
We've tried other platforms before and Vtex is the easiest one to deal with.
Cons
Being very honest, everything has been good so far.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
We are currently using a very early version of Workarea (0.6). This review is based on version...
Reviewed on 2017/06/14
Pros
Workarea has an easy, straightforward interface that utilizes search, enabling even the newest user to easily find their way around. It has also implemented many features which one would hope to have in a robust ecommerce platform.
Cons
I am always hesitant to recommend any ecommerce platform that is proprietary to the developer. It creates a situation where the marriage between retailer and developer is essentially permanent. If the retailer become dissatisfied with the developer, they are unable to "pick up and move" unless they choose to replatform. Knowing this, a retailer needs to go into things very certain that they want to work with that developer long-term.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
intuitive digital commerce platform
Reviewed on 2023/04/25
It exceeded my expectations in such a way that I recommend it as a great digital commerce platform...
It exceeded my expectations in such a way that I recommend it as a great digital commerce platform that covers everything you need to showcase your products.
Pros
When it comes to making adjustments to the platform for the administration of our products, it is very intuitive and allows you to start working immediately without being an expert.
Cons
On the subject of integrations with other platforms, it falls a little short, but the tool fulfills what is necessary to provide an effective service when it comes to digital commerce.
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Scalable ecommerce
Reviewed on 2023/05/10
Great overall experience
Great overall experience
Pros
Scalable ecommerce with great customer success
Cons
Some parts cannot be personalized and the multi-language management is not as smooth as it could be
VTEX FAQs
Below are some frequently asked questions for VTEX.Q. What type of pricing plans does VTEX offer?
VTEX offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
No set-up or license fee. VTEX offers an on-demand pricing model based on revenue share. To receive accurate pricing information, contact VTEX directly for pricing details.
Q. Who are the typical users of VTEX?
VTEX has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does VTEX support?
VTEX supports the following languages:
English, Portuguese, Spanish
Q. Does VTEX support mobile devices?
VTEX supports the following devices:
Q. What other apps does VTEX integrate with?
VTEX integrates with the following applications:
Google Analytics 360
Q. What level of support does VTEX offer?
VTEX offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
Related categories
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