SimpleSpa

Salon & spa management solution

5 /5 (34 reviews) Write a Review!

SimpleSpa Overview

What is SimpleSpa?

SimpleSpa is a cloud-based salon, spa & medi-spa management software which enables users to manage customers, appointments, staff schedules, payments, discounts, expenses, and more. The system is designed for appointment-based businesses of any size and includes an integrated point of sale (POS) system, online booking buttons, and credit card processing capabilities.

SimpleSpa gives each business their own booking page, where clients can book an appointment online, and users can also embed a ‘Book Now’ button into their own website. Booking confirmation emails are automatically sent out to clients, with a link to add the appointment to their personal calendar. Customizable reminders can be sent out by email or SMS to reduce no-shows, and appointments are color-coded on the built-in calendar according to their status. Multiple appointments can be booked per client, with automatic consolidation into a single transaction at the checkout, and SimpleSpa also supports the sale of bundled service packages.

The integrated POS system in SimpleSpa allows users to sell gift cards and products, with automatic inventory updates, transaction recording, and credit card processing. Users can also add percentage discounts to any transaction, with the discounted amount recorded automatically. All receipts and transactions are associated with specific appointments, and can be viewed from the appointment record or the client’s profile. The dashboard gives users a daily overview of appointment stats, transactions, revenue, expected arrivals, cancellations, and more.

SimpleSpa Overview

Pricing

Starting from
US$10,00/month

Pricing options

Free Trial
Subscription
Value for money

14-day free trial, no credit card required.

Basic: $10/month or $100/year
Standard: $20/month or $200/year - 5 staff
Pro: $40/month or $400/year - 10 staff
Enterprise: $80/month or $800/year - 30 staff


SimpleSpa Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Appointments can be color-coded by status in the SimpleSpa calendar
The schedules for all staff can be viewed in the SimpleSpa calendar
SimpleSpa Dashboard
Users can view all expected arrivals, as well as any cancellations or unconfirmed appointments
Clients can book their appointments online
Multiple services can be offered to clients through SimpleSpa
The built-in point of sale (POS) system allows users to process cash and credit card payments
Percentage discounts can be applied to transactions, and clients can also pay with gift certificates
SimpleSpa screenshot: Appointments can be color-coded by status in the SimpleSpa calendar SimpleSpa screenshot: The schedules for all staff can be viewed in the SimpleSpa calendar SimpleSpa screenshot: SimpleSpa Dashboard SimpleSpa screenshot: Users can view all expected arrivals, as well as any cancellations or unconfirmed appointments SimpleSpa screenshot: Clients can book their appointments online SimpleSpa screenshot: Multiple services can be offered to clients through SimpleSpa SimpleSpa screenshot: The built-in point of sale (POS) system allows users to process cash and credit card payments SimpleSpa screenshot: Percentage discounts can be applied to transactions, and clients can also pay with gift certificates

SimpleSpa Reviews

SimpleSpa Reviews

Overall rating
5
/
5
Excellent
33

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
4,8
Features
4,9
Ease of Use
5
Customer Support
5
100% recommended this app
Jamie A.

[SENSITIVE CONTENT HIDDEN] and his customer service made me trust SimplSpa

Well, I am a new business owner (February 2020) and have been doing everything the old school way and by myself. My friend, in the business, told me I needed a booking site. I looked into various sites , trying to do my research..when I came across SimpleSpa. I looked into it and started the free trial (as I did on a few other sites).

As a new owner, and not super tech savvy, I reached out to a few sites with questions. [SENSITIVE CONTENT HIDDEN] was the first to write me back!!! He was super quick, and extremely informative. From that point on I focused on SimpleSpa (also because the price was affordable and most importantly...worth it). As the week went on I had tons of questions, to which [SENSITIVE CONTENT HIDDEN] was always there to help guide me and solve my concerns. I even called the customer service line the other day and spoke with [SENSITIVE CONTENT HIDDEN] . He was extremely passionate about SimpleSpa! I truly appreciate that! I have been in the customer service industry fro most of my love and I love when someone is passionate about what they do!!! He earned my trust...which is everything!!!

I am sure you know this by now, but [SENSITIVE CONTENT HIDDEN] is an asset to your company! Other sites finally reached back out to me, but because of [SENSITIVE CONTENT HIDDEN] outstanding help to always go above and beyond to help me, and his passion...I already enrolled with SimpleSpa for 1 year!!!!

Thank you


Michael F.

Great software!

I wanted a cloud-based software that managed appointments, clients, products, and could handle a range of services. It needed to be a POS and provide reports. An important feature to have is digital forms.


Jim D.

Only went through the initial 14 day free trial and all features are great except it's fee...


Melina K.

Professional software & Easy to use

I think my title says it all, we are all very happy using this software my choice was first made in our salon a few months ago in Greece and now in Portugal that we opened up I cannot be more happy with this decision. My front desk needed only to know how to use a computer, because SimpleSpa is very easy to use booking was done with no training. And the wonderful part is that I can be anywhere in the world and monitor exactly what is going on in each store, planning on opening more in another country and this software is the software I now recommend for anyone starting their business.


Maria B.

Working like a clock

I am very meticulous with our selections, and our dutch nail bar needed to start sending out reminders both to improve my relation with my growing customers and second to be more productive. I tried a few software like Shedul, Acuity and then SimpleSpa - shedul I read was backed by a company called surge ventures which seems to have stopped doing business and there was no phone support second there was acuity which looked nice at first, but lacked features and was actually harder to use but not awfully hard, I took another swing and also tried out SimpleSpa software and I found everything I needed to run my appointments and most importantly send reminders as Texts and as Emails which they actually get delivered (shedul delivered one out of every 3 and I didn't have a way to check if they had been sent out etc.). Well to make a long story short and my lesson which I want to pass on, is first there is no such thing as free software especially when you want to have something to run your business, second try this software, it is excellent, the customer care people are always helping us (we wanted to embed on our site and they helped us right away), and finally the price was more than reasonable which I don't have to worry about it.


Jamie A.
Industry: Cosmetics
Company size: Self Employed

[SENSITIVE CONTENT HIDDEN] and his customer service made me trust SimplSpa

Used Daily for Free Trial
Reviewed on 2020/08/22
Review Source: Capterra

Well, I am a new business owner (February 2020) and have been doing everything the old school way and by myself. My friend, in the business, told me I needed a booking site. I looked into various sites , trying to do my research..when I came across SimpleSpa. I looked into it and started the free trial (as I did on a few other sites).

As a new owner, and not super tech savvy, I reached out to a few sites with questions. [SENSITIVE CONTENT HIDDEN] was the first to write me back!!! He was super quick, and extremely informative. From that point on I focused on SimpleSpa (also because the price was affordable and most importantly...worth it). As the week went on I had tons of questions, to which [SENSITIVE CONTENT HIDDEN] was always there to help guide me and solve my concerns. I even called the customer service line the other day and spoke with [SENSITIVE CONTENT HIDDEN] . He was extremely passionate about SimpleSpa! I truly appreciate that! I have been in the customer service industry fro most of my love and I love when someone is passionate about what they do!!! He earned my trust...which is everything!!!

I am sure you know this by now, but [SENSITIVE CONTENT HIDDEN] is an asset to your company! Other sites finally reached back out to me, but because of [SENSITIVE CONTENT HIDDEN] outstanding help to always go above and beyond to help me, and his passion...I already enrolled with SimpleSpa for 1 year!!!!

Thank you

Pros

At first I was drawn by the fact that it was geared towards those of us in the Beauty/Service industry. I do Permanent Makeup, Eyelash Extensions, Eyelash Lifting, Eyelash and Eyebrow Tinting, and Tattoo Removals. I have various departments that require various forms to be sent out to clients and I love that SimpleSpa not only has that option available, but it is user friendly and had pre-loaded forms!!! AMAZING!!! I love the simplicity of the software, yet it is well developed with so many options and answers to my questions so to speak! It gives me all that I need and more!!!

Cons

The one thing I would love...is the ability to be able to attach images in the Forms section of the software. Other than that...it is PERFECT!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Michael F.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Great software!

Used Daily for 1-5 months
Reviewed on 2020/01/11
Review Source: SoftwareAdvice

I wanted a cloud-based software that managed appointments, clients, products, and could handle a range of services. It needed to be a POS and provide reports. An important feature to have is digital forms.

Pros

I love the multiple features - appointment book, POS, inventory control, forms, reporting, and options like credit card integration, automatic email reminders, and SMS messaging. Customer service has been incredible!

Cons

I would like a more thorough training feature. I used a similar software and the FAQ shows how to use most functions but I think for someone who hasn't used a software like this, it might be challenging without training.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jim D.
Industry: Alternative Medicine
Company size: 11-50 Employees

Only went through the initial 14 day free trial and all features are great except it's fee based.

Used Daily for 1-5 months
Reviewed on 2018/04/11
Review Source: Capterra

Pros

Online booking is sharp and can sell online gift certificates.
Client can receive a custom questionnaire to fill out that gets sent back with the appointment.
Did not experience tech support but sales will normally get back to you within an hour to four hours.
Cloud based software with back up systems in case there is a crash on the main server.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Melina K.
Company size: 11-50 Employees

Professional software & Easy to use

Used Daily for 6-12 months
Reviewed on 2016/10/29
Review Source: Capterra

I think my title says it all, we are all very happy using this software my choice was first made in our salon a few months ago in Greece and now in Portugal that we opened up I cannot be more happy with this decision. My front desk needed only to know how to use a computer, because SimpleSpa is very easy to use booking was done with no training. And the wonderful part is that I can be anywhere in the world and monitor exactly what is going on in each store, planning on opening more in another country and this software is the software I now recommend for anyone starting their business.

Pros

We made a request for invoicing to be adjusted with something for Greece, and they did it for us with no additional charge. I would get this service in the past with something that would cost more and have probably less features, let alone that now I work solely off my iPad and I have setup my front desk with iPads too accessing the SimpleSpa page so I have reduced the cost of all my hardware

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Maria B.
Company size: 2-10 Employees

Working like a clock

Used Daily for 1-5 months
Reviewed on 2016/10/25
Review Source: Capterra

I am very meticulous with our selections, and our dutch nail bar needed to start sending out reminders both to improve my relation with my growing customers and second to be more productive. I tried a few software like Shedul, Acuity and then SimpleSpa - shedul I read was backed by a company called surge ventures which seems to have stopped doing business and there was no phone support second there was acuity which looked nice at first, but lacked features and was actually harder to use but not awfully hard, I took another swing and also tried out SimpleSpa software and I found everything I needed to run my appointments and most importantly send reminders as Texts and as Emails which they actually get delivered (shedul delivered one out of every 3 and I didn't have a way to check if they had been sent out etc.). Well to make a long story short and my lesson which I want to pass on, is first there is no such thing as free software especially when you want to have something to run your business, second try this software, it is excellent, the customer care people are always helping us (we wanted to embed on our site and they helped us right away), and finally the price was more than reasonable which I don't have to worry about it.

Pros

We can see which SMS messages have been delivered, and is very easy use of booking

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,7/10
Based on 34 user ratings
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SimpleSpa Pricing

SimpleSpa Pricing

Starting from
US$10,00/month
Free Trial
Subscription
Value for money

14-day free trial, no credit card required.

Basic: $10/month or $100/year
Standard: $20/month or $200/year - 5 staff
Pro: $40/month or $400/year - 10 staff
Enterprise: $80/month or $800/year - 30 staff

14-day free trial, no credit card required.

Basic: $10/month or $100/year
Standard: $20/month or $200/year - 5 staff
Pro: $40/month or $400/year - 10 staff
Enterprise: $80/month or $800/year - 30 staff

Value for Money
4,8/5
Based on 34 user ratings
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SimpleSpa Features

SimpleSpa Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,9/5
Based on 34 user ratings
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Categories

Additional information for SimpleSpa

Additional information for SimpleSpa

Key features of SimpleSpa

  • Appointment color-coding
  • Appointment dashboard
  • Appointment management
  • Appointment stats
  • Appointment status tracking
  • Automatic appointment reminders
  • Automatic email confirmations
  • Automatic inventory updates
  • Before & after photos
  • Credit card processing
  • Custom forms
  • Daily overviews
  • Discount management
  • Email notifications
  • Expense tracking
  • Gift card system
  • Multi-location support
  • Online booking
  • Overbooking management
  • Product sales
  • Reporting & statistics
  • Revenue summary
  • SMS notifications
  • Service package bundles
  • Staff calendar
  • Transaction recording
  • Website integration
  • ‘Book Now’ button

Benefits

  • Multiple appointments can be booked per client, with automatic consolidation of appointments by SimpleSpa at the checkout.

  • All staff are automatically displayed on the calendar, and users can create custom weekly schedules, with dynamic availability changes and automatic detection of staff specialties.

  • Appointments can be color-coded by status and staff respectively

  • The dashboard gives users a daily overview of booked appointments, expected arrivals, cancellations, and more.
  • Make sales and accept payments for your appointments, services, products, packages, gift certificates, process credit cards and let your clients pay via Apple Pay in over 25 countries with our integrated processing
  • Clients automatically receive email confirmations for their bookings, along with a link to add the appointment to their calendar, and reminders via email or SMS.
  • Create custom forms for Intake or Pre-Treatment forms, unique for each search and associated automatically per appointment.
  • Add images to appointments, supporting before/after or any other type of photos you need.
  • Maintain your clients file history and upload documents per client.

  • SimpleSpa FAQs

    SimpleSpa FAQs

    Below are some frequently asked questions for SimpleSpa.

    Q. What type of pricing plans does SimpleSpa offer?

    SimpleSpa offers the following pricing plans:

    Starting from: US$10,00/month

    Pricing model: Subscription

    Free Trial: Available

    14-day free trial, no credit card required. Basic: $10/month or $100/year Standard: $20/month or $200/year - 5 staff Pro: $40/month or $400/year - 10 staff Enterprise: $80/month or $800/year - 30 staff

    Q. What are the main features of SimpleSpa?

    SimpleSpa offers the following features:

    • Appointment color-coding
    • Appointment dashboard
    • Appointment management
    • Appointment stats
    • Appointment status tracking
    • Automatic appointment reminders
    • Automatic email confirmations
    • Automatic inventory updates
    • Before & after photos
    • Credit card processing
    • Custom forms
    • Daily overviews
    • Discount management
    • Email notifications
    • Expense tracking
    • Gift card system
    • Multi-location support
    • Online booking
    • Overbooking management
    • Product sales
    • Reporting & statistics
    • Revenue summary
    • SMS notifications
    • Service package bundles
    • Staff calendar
    • Transaction recording
    • Website integration
    • ‘Book Now’ button

    Q. Who are the typical users of SimpleSpa?

    SimpleSpa has the following typical customers:

    Small Business, Freelancers, Mid Size Business

    Q. What languages does SimpleSpa support?

    SimpleSpa supports the following languages:

    English

    Q. What type of pricing plans does SimpleSpa offer?

    SimpleSpa has the following pricing plans:

    Subscription

    Q. Does SimpleSpa support mobile devices?

    We do not have any information about what devices SimpleSpa supports

    Q. What other apps does SimpleSpa integrate with?

    We do not have any information about what integrations SimpleSpa has

    Q. What level of support does SimpleSpa offer?

    SimpleSpa offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base