About SimpleSpa

SimpleSpa is a cloud-based salon, spa & medi-spa management software which enables users to manage customers, appointments, staff schedules, payments, discounts, expenses, and more. The system is designed for appointment-based businesses of any size and includes an integrated point of sale (POS) system, online booking buttons, and credit card processing capabilities.

SimpleSpa gives each business their own booking page, where clients can book an appointment online, and users can also embed a ‘Book Now’ button into their own website. Booking confirmation emails are automatically sent out to clients, with a link to add the appointment to their personal calendar. Customizable reminders can be sent out by email or SMS to reduce no-shows, and appointments are color-coded on the built-in calendar according to their status. Multiple appointments can be booked per client, with automatic consolidation into a single transaction at the checkout, and SimpleSpa also supports the sale of bundled service packages.

The integrated POS system in SimpleSpa allows users to sell gift cards and products, with automatic inventory updates, transaction recording, and credit card processing. Users can also add percentage discounts to any transaction, with the discounted amount recorded automatically. All receipts and transactions are associated with specific appointments, and can be viewed from the appointment record or the client’s profile. The dashboard gives users a daily overview of appointment stats, transactions, revenue, expected arrivals, cancellations, and more.

Pricing starting from:

US$10,00/month

  • Free Trial
  • Subscription

Key benefits of SimpleSpa

  • Multiple appointments can be booked per client, with automatic consolidation of appointments by SimpleSpa at the checkout.

  • All staff are automatically displayed on the calendar, and users can create custom weekly schedules, with dynamic availability changes and automatic detection of staff specialties.

  • Appointments can be color-coded by status and staff respectively

  • The dashboard gives users a daily overview of booked appointments, expected arrivals, cancellations, and more.
  • Make sales and accept payments for your appointments, services, products, packages, gift certificates, process credit cards and let your clients pay via Apple Pay in over 25 countries with our integrated processing
  • Clients automatically receive email confirmations for their bookings, along with a link to add the appointment to their calendar, and reminders via email or SMS.
  • Create custom forms for Intake or Pre-Treatment forms, unique for each search and associated automatically per appointment.
  • Add images to appointments, supporting before/after or any other type of photos you need.
  • Maintain your clients file history and upload documents per client.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$10,00/month

    • Free Trial
    • Subscription

    Images

    Appointments can be color-coded by status in the SimpleSpa calendar
    The schedules for all staff can be viewed in the SimpleSpa calendar
    SimpleSpa Dashboard
    Users can view all expected arrivals, as well as any cancellations or unconfirmed appointments
    Clients can book their appointments online
    Multiple services can be offered to clients through SimpleSpa
    The built-in point of sale (POS) system allows users to process cash and credit card payments
    Percentage discounts can be applied to transactions, and clients can also pay with gift certificates
    View 9 more
    SimpleSpa screenshot: Appointments can be color-coded by status in the SimpleSpa calendar SimpleSpa screenshot: The schedules for all staff can be viewed in the SimpleSpa calendar SimpleSpa screenshot: SimpleSpa Dashboard SimpleSpa screenshot: Users can view all expected arrivals, as well as any cancellations or unconfirmed appointments SimpleSpa screenshot: Clients can book their appointments online SimpleSpa screenshot: Multiple services can be offered to clients through SimpleSpa SimpleSpa screenshot: The built-in point of sale (POS) system allows users to process cash and credit card payments SimpleSpa screenshot: Percentage discounts can be applied to transactions, and clients can also pay with gift certificates

    Features

    Total features of SimpleSpa: 47

    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Before & After Pictures
    • Booking Management
    • Booth Rental Management
    • Calendar Management
    • Client Database
    • Client Management
    • Credit Card Management
    • Credit Card Processing
    • Customizable Forms
    • Discount Management
    • Electronic Payments
    • Email Alerts
    • Email Invitations & Reminders
    • Email Management
    • Employee Management
    • Employee Scheduling
    • Expense Claims
    • Expense Tracking
    • Gift Card Management
    • HIPAA Compliant
    • Inventory Management
    • Inventory Tracking
    • Loyalty Program
    • Mobile Alerts
    • Multi-Location
    • Online Booking
    • Payroll & Commissions
    • Payroll Management
    • Performance Metrics
    • Point of Sale (POS)
    • Purchasing & Receiving
    • Recurring Appointments
    • Reminders
    • Reporting & Statistics
    • Reservations Management
    • SMS Messaging
    • Status Tracking
    • Summary Reports
    • Team Calendars
    • Transaction History
    • Treatment Packages
    • Web Forms
    • Website Integration

    Alternatives

    Vagaro

    4,7
    #1 Alternative to SimpleSpa
    Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff,...

    Salonist

    5
    #2 Alternative to SimpleSpa
    Salonist software provides rich features that are surely compatible with customer needs. These features are Appointment...

    Timely

    4,7
    #3 Alternative to SimpleSpa
    Timely is the world's smartest salon, spa and wellness software. Timely runs on all your devices. Manage your...

    WellnessLiving

    4,4
    #4 Alternative to SimpleSpa
    WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

    Reviews

    Overall rating

    5 /5
    (34)
    Value for Money
    4,8/5
    Features
    4,9/5
    Ease of Use
    5/5
    Customer Support
    5/5

    Already have SimpleSpa?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 34
    Jamie A.
    Overall rating
    • Industry: Cosmetics
    • Company size: Self Employed
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    [SENSITIVE CONTENT HIDDEN] and his customer service made me trust SimplSpa

    Reviewed on 2020/08/22

    Well, I am a new business owner (February 2020) and have been doing everything the old school way...

    Well, I am a new business owner (February 2020) and have been doing everything the old school way and by myself. My friend, in the business, told me I needed a booking site. I looked into various sites , trying to do my research..when I came across SimpleSpa. I looked into it and started the free trial (as I did on a few other sites).

    As a new owner, and not super tech savvy, I reached out to a few sites with questions. [SENSITIVE CONTENT HIDDEN] was the first to write me back!!! He was super quick, and extremely informative. From that point on I focused on SimpleSpa (also because the price was affordable and most importantly...worth it). As the week went on I had tons of questions, to which [SENSITIVE CONTENT HIDDEN] was always there to help guide me and solve my concerns. I even called the customer service line the other day and spoke with [SENSITIVE CONTENT HIDDEN] . He was extremely passionate about SimpleSpa! I truly appreciate that! I have been in the customer service industry fro most of my love and I love when someone is passionate about what they do!!! He earned my trust...which is everything!!!

    I am sure you know this by now, but [SENSITIVE CONTENT HIDDEN] is an asset to your company! Other sites finally reached back out to me, but because of [SENSITIVE CONTENT HIDDEN] outstanding help to always go above and beyond to help me, and his passion...I already enrolled with SimpleSpa for 1 year!!!!

    Thank you

    Pros

    At first I was drawn by the fact that it was geared towards those of us in the Beauty/Service industry. I do Permanent Makeup, Eyelash Extensions, Eyelash Lifting, Eyelash and Eyebrow Tinting, and Tattoo Removals. I have various departments that require various forms to be sent out to clients and I love that SimpleSpa not only has that option available, but it is user friendly and had pre-loaded forms!!! AMAZING!!! I love the simplicity of the software, yet it is well developed with so many options and answers to my questions so to speak! It gives me all that I need and more!!!

    Cons

    The one thing I would love...is the ability to be able to attach images in the Forms section of the software. Other than that...it is PERFECT!

    Michael F.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great software!

    Reviewed on 2020/01/11

    I wanted a cloud-based software that managed appointments, clients, products, and could handle a...

    I wanted a cloud-based software that managed appointments, clients, products, and could handle a range of services. It needed to be a POS and provide reports. An important feature to have is digital forms.

    Pros

    I love the multiple features - appointment book, POS, inventory control, forms, reporting, and options like credit card integration, automatic email reminders, and SMS messaging. Customer service has been incredible!

    Cons

    I would like a more thorough training feature. I used a similar software and the FAQ shows how to use most functions but I think for someone who hasn't used a software like this, it might be challenging without training.

    Jim D.
    Overall rating
    • Industry: Alternative Medicine
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Only went through the initial 14 day free trial and all features are great except it's fee...

    Reviewed on 2018/04/11

    Pros

    Online booking is sharp and can sell online gift certificates.
    Client can receive a custom questionnaire to fill out that gets sent back with the appointment.
    Did not experience tech support but sales will normally get back to you within an hour to four hours.
    Cloud based software with back up systems in case there is a crash on the main server.

    Melina K.
    Overall rating
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Professional software & Easy to use

    Reviewed on 2016/10/29

    I think my title says it all, we are all very happy using this software my choice was first made in...

    I think my title says it all, we are all very happy using this software my choice was first made in our salon a few months ago in Greece and now in Portugal that we opened up I cannot be more happy with this decision. My front desk needed only to know how to use a computer, because SimpleSpa is very easy to use booking was done with no training. And the wonderful part is that I can be anywhere in the world and monitor exactly what is going on in each store, planning on opening more in another country and this software is the software I now recommend for anyone starting their business.

    Pros

    We made a request for invoicing to be adjusted with something for Greece, and they did it for us with no additional charge. I would get this service in the past with something that would cost more and have probably less features, let alone that now I work solely off my iPad and I have setup my front desk with iPads too accessing the SimpleSpa page so I have reduced the cost of all my hardware

    Maria B.
    Overall rating
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Working like a clock

    Reviewed on 2016/10/25

    I am very meticulous with our selections, and our dutch nail bar needed to start sending out...

    I am very meticulous with our selections, and our dutch nail bar needed to start sending out reminders both to improve my relation with my growing customers and second to be more productive. I tried a few software like Shedul, Acuity and then SimpleSpa - shedul I read was backed by a company called surge ventures which seems to have stopped doing business and there was no phone support second there was acuity which looked nice at first, but lacked features and was actually harder to use but not awfully hard, I took another swing and also tried out SimpleSpa software and I found everything I needed to run my appointments and most importantly send reminders as Texts and as Emails which they actually get delivered (shedul delivered one out of every 3 and I didn't have a way to check if they had been sent out etc.). Well to make a long story short and my lesson which I want to pass on, is first there is no such thing as free software especially when you want to have something to run your business, second try this software, it is excellent, the customer care people are always helping us (we wanted to embed on our site and they helped us right away), and finally the price was more than reasonable which I don't have to worry about it.

    Pros

    We can see which SMS messages have been delivered, and is very easy use of booking

    Showing 5 reviews of 34 Read all reviews

    SimpleSpa FAQs

    Below are some frequently asked questions for SimpleSpa.

    SimpleSpa offers the following pricing plans:

    • Starting from: US$10,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    14-day free trial, no credit card required. Basic: $10/month or $100/year Standard: $20/month or $200/year - 5 staff Pro: $40/month or $400/year - 10 staff Enterprise: $80/month or $800/year - 30 staff

    We do not have any information about SimpleSpa features

    SimpleSpa has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    SimpleSpa supports the following languages:

    English

    SimpleSpa supports the following devices:

    We do not have any information about what integrations SimpleSpa has

    SimpleSpa offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for SimpleSpa.