Mobiniti

About Mobiniti
Mobiniti is an SMS marketing platform that helps engage new and existing customers through drip messages, targeted messages, feedback and reviews, mobile coupons, contests, and more. Automation tools enable users to schedule campaigns and personalized messages based on events, as well as send out timed messages such as after a contact joins a group, or a campaign is sent.
Organizations can grow their contact list by using in-store promotions, email or social to advertise and drive opt-ins. Users can track customer acquisition by source using mobile keywords, as well as create QR codes and flyers to help attract subscribers. Hosted web opt-in pages and widgets enable signups directly from the brand’s website. Contacts can be organized into groups, and messages can be sent to an entire list of contacts, or targeted to a specific segment.
Mobiniti allows users to design custom coupons with the organization’s logo, branding, image and address, along with a scannable UPC code. Mobile wallet integration allows customers to save coupons to Apple Passbook or Google Wallet. Analytics help users track their campaigns by monitoring view clicks, views and redemptions. Users can also create contests and set a start and end date, allow multiple entries and winners, and send the winner(s) a personalized message.
Mobiniti enables organizations to capture specific information about mobile subscribers, including email and birthdate. With just a mobile phone number or email address, users can capture further data such as social profiles (Facebook, Twitter, LinkedIn, etc.) and demographics including age, gender, location, Klout score, and interests. Organizations are able to reach out to customers for feedback, and request for them to leave a positive review online.
Key benefits of Mobiniti
Mobiniti helps increase customer loyalty to a business through personalized and targeted messages to specific customer groups.
Segment customers based on how often they’ve visited the business and alert them of sales, or invite back customers who haven’t visited in a while.
Give customers a reason to return by offering mobile coupons, setting expiration dates, and limiting redemptions per contact to ensure effective campaigns.
The auto responders features allows users to create compelling auto-response messages that help incentivize customers to react and take action.
With Mobiniti, businesses can automatically ask customers for reviews and referrals, as well as get feedback on any experience that may have been negative or unsatisfactory.
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Reviews
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- Industry: Entertainment
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mobile Marketing Made Simple
Reviewed on 2018/10/12
I am very pleased with Mobiniti. The support, functionality, and cost exceeded my expectations.
I am very pleased with Mobiniti. The support, functionality, and cost exceeded my expectations.
Pros
Mobiniti provides functionality that we had not been able to gather before from other mobile marketing software. The features, contests, response inbox, etc. allowed us to increase our mobile marketing capabilities, as well as use for an employee contact system at the same time.
Cons
At first, the interface itself was difficult to use, simply because there were so many function options. I found it difficult to find the function I was looking for. However, Mobiniti has a great support team that usually solved this problem quickly, training me to find what I was looking for.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hats off to Mobiniti!
Reviewed on 2020/02/19
Pros
We have had a relationship that has definitely had it's growing pains, but Mobiniti adapted and met us where we needed them most. Our company has some tricky technical requirements and Mobiniti was the only company that was willing to give us a try. These people are rockstars. We recently had an issue with the coupon feature (FYI this is not the norm for them) and after giving them a call, the team quickly troubleshot the platform and had everything running smoothly in no time. [SENSITIVE CONTENT HIDDEN] at Mobiniti is the best and is dedicated to helping out his customers. 5-stars for Mobiniti's guest services via [SENSITIVE CONTENT HIDDEN].
Cons
At the start of our relationship we had some miscommunications, but nothing that couldn't be resolved. Overall, Mobiniti is a great company that is dedicated to their customers.
Alternatives Considered
AvochatoReasons for Switching to Mobiniti
The guaranteed customer support and the willingness to adapt to our high-tech needs.- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Tried fitting a square peg in a round hole
Reviewed on 2020/11/10
Missed deadlines/opportunities due to difficulties with loading lists caused us to abandon this...
Missed deadlines/opportunities due to difficulties with loading lists caused us to abandon this product with money left to spend. It does not work in our environment. Spanish language created a challenge because of the back end messaging and we would bounce between short codes and TFNs trying to resolve the issue. While our account rep was helpful and responsive at some times, we ultimately could not get to a place where the platform was working without massive time commitment for simple donor engagement.
Pros
The pricing for using the platform is really reasonable.
Cons
Onboarding was minimal so it was mostly trial and error. Unfortunately, the product just wouldn't do what we wanted it to from a fundraising/engagement perspective. Never once was able to load a list for a blast without assistance. Also
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent resource
Reviewed on 2020/05/18
Easy and effective way to connect with people without having to ask for any of their information....
Easy and effective way to connect with people without having to ask for any of their information. The customer service team goes above and beyond to help get you the most use out of the program.
Pros
The use of a short code number for texting in. Also, the "drip" text features. Affordability based on use. Outstanding customer service.
Cons
Doesn't directly integrate with Planning Center Online. Must have a unique opt-in code word to use the short code. Being able to use a generic code such as "give" or "guest" would add so much to this platform.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Feature packed, Affordable, and Great Support
Reviewed on 2020/04/20
We are now able to stay connected with clients that are often more difficult to reach through...
We are now able to stay connected with clients that are often more difficult to reach through traditional methods.
Pros
The product is easy to use and automation of campaigns have allowed us to stay better connected with our consumers.
Cons
The dashboard isn't as fast to respond and often seem to be waiting after clicking.
Reasons for Switching to Mobiniti
More features (that we needed) and better cost.Mobiniti FAQs
Below are some frequently asked questions for Mobiniti.Q. What type of pricing plans does Mobiniti offer?
Mobiniti offers the following pricing plans:
- Starting from: US$49.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pay as you go: Free Starter: $49 per month Standard: $99 per month Plus: $149 per month
Q. Who are the typical users of Mobiniti?
Mobiniti has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Mobiniti support?
Mobiniti supports the following languages:
English
Q. Does Mobiniti support mobile devices?
Mobiniti supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Mobiniti integrate with?
Mobiniti integrates with the following applications:
Constant Contact, Keap, Mailchimp, Meta for Business, Shopify, Twitter/X, Zapier
Q. What level of support does Mobiniti offer?
Mobiniti offers the following support options:
Email/Help Desk, Phone Support, Chat
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