Innkey PMS

Cloud based hospitality & hotel property management system

4,8 /5 (44 reviews) Write a Review!

Innkey PMS Overview

What is Innkey PMS?

Innkey PMS is a cloud-based hotel management software that provides a suite of hospitality software products to manage hotel operations. The software offers a wide range of features including reservation management, online payments, calendar management, and automatic reminders.

Innkey PMS’ registration portal allows users to accept guest bookings through both online and offline modes. The portal also sends automated confirmation letters to guests for bookings made over the phone. The software maintains a database of past customers and offers them discounts and complimentary services to promote customer loyalty. The application has an integrated commission management system to pay commissions to agents and event managers for referral bookings.

Innkey PMS provides a rate negotiation functionality to offer discounts on corporate bookings and lump sum payments. The rates vary based on room preferences and extra services offered to customers. The software generates ad-hoc and regular reports providing detailed information regarding room bookings, deposit payments and the number of guests checked-in to the hotel. The application allows hotel owners to accept customized cancellation policy for customers and calculate retention charges in the case of room or banquet cancellation.

Innkey PMS provides customers a comprehensive view of payment calculations including complete details of charges and settlements. The tool provides a cashbook that helps to manage all cash transactions at the front desk. Cashbook generates receipts for all payments received from customers. Innkey PMS also allows hotel owners to accept customer bookings on Android and IOS applications.

Innkey PMS Overview

Pricing

Starting from
US$3,00/month

Pricing options

Free Trial
Subscription
Value for money

Contact Innkey PMS for price quote


Innkey PMS Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India, Brazil, Mexico
Supported Languages
Arabic, English

Media

The software displays the guest name, agent name and the number of days of booking
Occupancy performance pie-charts provided by the software
The application helps users know room availability and tariff details
Front desk home page offered by the solution
Folio guest details as shown by the tool
Property owners and employees can view guest laundry transactions using the tool
Innkey PMS video Innkey PMS video Innkey PMS screenshot: The software displays the guest name, agent name and the number of days of booking Innkey PMS screenshot: Occupancy performance pie-charts provided by the software Innkey PMS screenshot: The application helps users know room availability and tariff details Innkey PMS screenshot: Front desk home page offered by the solution Innkey PMS screenshot: Folio guest details as shown by the tool Innkey PMS screenshot: Property owners and employees can view guest laundry transactions using the tool

Innkey PMS Reviews

Innkey PMS Reviews

Overall rating
4,8
/
5
Excellent
40

Very good
3

Average
0

Poor
0

Terrible
1

Value for Money
4,7
Features
4,8
Ease of Use
4,8
Customer Support
4,5
98% recommended this app
Rohit S.

InnkeyPMS is a perfect solution for our hotel.

We have been very happy since implementing InnkeyPMS over 2 years ago. The training was very good, they are always helpful if we have questions, and I am impressed by the features they continue to add. I am happy to highly recommend both the product and the company.


Mohammad A.

I don't have a huge background in hospitality so changing to Innkey was like a breath of fresh...

The level of support we've received from Innkey has been outstanding. We're a bit different from the normal clientele, being a social service provider moving into temporary accommodation management to support our clients and community. customer support were was friendly, polite and very helpful - providing us with training and set up to meet our business needs.


Gita P.

Old software

if you like old software then go ahead, if not I would choose something more updated.


Mr. golu J.

Satisfied

The most? It's so hard to tell since all the features are so good. You can feel the philosophy and every feature really "make sense". Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and as convenient as we use further.
Well, what we like the most about this system is that we can feel the presence of Innkey staff behind the system.


Navneet A.

We recommend Innkey to any other users or companies looking for data quality and a system...

Makes accounting simple, including reconciling both card and cash transactions which had previously a nightmare. And has been simple in collecting guest information and using that for repeat guests. The reports are simple and uncomplicated, and the service has been fantastic throughout. We have been showing it off to all those in the industry. The team at Innkey are constantly reviewing the software and listening to user’s feedback to improve the software. I can only see Innkey becoming a better and better product with time, to improve its usability and features. Thanks, Innkey Team


Rohit S.
Industry: Hospitality
Company size: 51-200 Employees

InnkeyPMS is a perfect solution for our hotel.

Used Daily for 2+ years
Reviewed on 2017/10/23
Review Source: SoftwareAdvice

We have been very happy since implementing InnkeyPMS over 2 years ago. The training was very good, they are always helpful if we have questions, and I am impressed by the features they continue to add. I am happy to highly recommend both the product and the company.

Pros

We can effectively manage our online bookings with their seamless integration with almost every OTA we can think of. No more hassles about rate and room inventory updates as well as overbooking. Our workload is reduced significantly as a result and we can cater to our guests better. The best part of interface is, they provide interface log, which gives clear understanding of every communication between PMS and online channels on rate and inventory updates.

Cons

Everything is ok, except They should provide some keyboard shortcuts.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mohammad A.
Industry: Hospitality
Company size: 11-50 Employees

I don't have a huge background in hospitality so changing to Innkey was like a breath of fresh air.

Used Daily for 2+ years
Reviewed on 2017/10/27
Review Source: SoftwareAdvice

The level of support we've received from Innkey has been outstanding. We're a bit different from the normal clientele, being a social service provider moving into temporary accommodation management to support our clients and community. customer support were was friendly, polite and very helpful - providing us with training and set up to meet our business needs.

Pros

Reporting features, customer support and user friendly! The product works well and delivers on what's expected. Its reporting features are impressive, allowing us to make smarter decisions around property acquisition and tenancy trends. The integration with tally ERP 9.0 and QuickBooks accounting software streamlines the billing process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Gita P.
Industry: Hospitality
Company size: 2-10 Employees

Old software

Used Daily for 6-12 months
Reviewed on 2017/12/29
Review Source: SoftwareAdvice

if you like old software then go ahead, if not I would choose something more updated.

Pros

I liked how easy this was to use and how quickly my employees were able to use it as well. My biggest concern when choosing a PMS system is customer care and this PMS has a good one!

Cons

It is very outdated in my opinion. It doesnt let you connect with Channel Managers and to me that was important because majority of my reservations came from 3rd party channel managers.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Mr. golu J.
Industry: Hospitality
Company size: 11-50 Employees

Satisfied

Used Daily for 2+ years
Reviewed on 2017/06/23
Review Source: SoftwareAdvice

The most? It's so hard to tell since all the features are so good. You can feel the philosophy and every feature really "make sense". Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and as convenient as we use further.
Well, what we like the most about this system is that we can feel the presence of Innkey staff behind the system.

Pros

This software is really the best, only as any other software you do need to work with it, set it up as per your exact needs and use all the functions that are available and handed to you on a silver plate so to speak. As the system does not know what the best is, this part of the set up system is up to you to take care of. But its all there, and their customer service team will advise the best paths to take.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Navneet A.
Industry: Hospitality
Company size: 11-50 Employees

We recommend Innkey to any other users or companies looking for data quality and a system which informs your decision making.

Used Daily for 1+ year
Reviewed on 2017/10/27
Review Source: SoftwareAdvice

Makes accounting simple, including reconciling both card and cash transactions which had previously a nightmare. And has been simple in collecting guest information and using that for repeat guests. The reports are simple and uncomplicated, and the service has been fantastic throughout. We have been showing it off to all those in the industry. The team at Innkey are constantly reviewing the software and listening to user’s feedback to improve the software. I can only see Innkey becoming a better and better product with time, to improve its usability and features. Thanks, Innkey Team

Pros

We recently took over a motel, and along with it was a mess of a reservation system. We looked around at a range of options and settled with Innkey cloud based and ease in the entire reservation process. We have got that and a whole lot more, It is incredibly user friendly, especially for us with a touch screen system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9/10
Based on 44 user ratings
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Innkey PMS Pricing

Innkey PMS Pricing

Starting from
US$3,00/month
Free Trial
Subscription
Value for money

Contact Innkey PMS for price quote

Contact Innkey PMS for price quote

Value for Money
4,7/5
Based on 44 user ratings
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Innkey PMS Features

Innkey PMS Features

API
API
Activity Dashboard
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Electronic Payments
Inventory Management
Invoice Management
Online Booking Integration
Price Management
Promotions Management
Reporting & Statistics
Reservations Management
Room Booking
Third Party Integration
Features
4,8/5
Based on 44 user ratings
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Categories

Additional information for Innkey PMS

Additional information for Innkey PMS

Key features of Innkey PMS

  • Advanced payments
  • Automated billing
  • Automatic reminders
  • Calendar view
  • Commission rates
  • Contact details
  • Contract terms
  • Drag & Drop
  • Invoices
  • Online payment
  • Profit & Loss account
  • Real Time updates
  • Registrations
  • Reservations management
  • Retention policy
  • Revenue optimization
  • Room booking
  • SMS

Benefits

• Innkey PMS provides a material management module that tracks real-time inventory levels and helps reduce wastes, thefts, and discrepancies.
• The tool prepares operational reports related to room reservations, registration charges, account receivables, and folio management.
• The software provides an option for hotels to design their own customer feedback form for hotel guests, restaurant guests, and banquet guests.
• Innkey PMS allows hotel owners to set up a gift shop inside the hotel where they can sell gifts or souvenirs with bar code billing and stock control.
• The application provides an HR and payroll system to manage employees’ salary details, annual bonus and keep track of the amount getting posted on guest folio.

Innkey PMS FAQs

Innkey PMS FAQs

Below are some frequently asked questions for Innkey PMS.

Q. What type of pricing plans does Innkey PMS offer?

Innkey PMS offers the following pricing plans:

Starting from: US$3,00/month

Pricing model: Subscription

Free Trial: Available

Contact Innkey PMS for price quote

Q. What are the main features of Innkey PMS?

Innkey PMS offers the following features:

  • Advanced payments
  • Automated billing
  • Automatic reminders
  • Calendar view
  • Commission rates
  • Contact details
  • Contract terms
  • Drag & Drop
  • Invoices
  • Online payment
  • Profit & Loss account
  • Real Time updates
  • Registrations
  • Reservations management
  • Retention policy
  • Revenue optimization
  • Room booking
  • SMS

Q. Who are the typical users of Innkey PMS?

Innkey PMS has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Innkey PMS support?

Innkey PMS supports the following languages:

Arabic, English

Q. What type of pricing plans does Innkey PMS offer?

Innkey PMS has the following pricing plans:

Subscription

Q. Does Innkey PMS support mobile devices?

Innkey PMS supports the following devices:

Android, iPhone

Q. What other apps does Innkey PMS integrate with?

Innkey PMS integrates with the following applications:

AutoPDF, Gmail, Microsoft Excel, QuickBooks Online Advanced, SiteMinder, Worldpay

Q. What level of support does Innkey PMS offer?

Innkey PMS offers the following support options:

Phone Support, Video Tutorials, FAQs, Knowledge Base, Online Support