sipgate

About sipgate
The cloud-based sipgate team solution allows companies to use and control their entire phone system in one place via a web browser. With their VoIP solution, sipgate team aims to eliminate the need for locally-installed phone systems and software installations. Every user of sipgate team has complete access to all business communications in one web interface and within this interface users can call customers, collaborate with co-workers, check miss calls, divert calls to other users and much more.
sipgate team's main areas of operation are telephony, fax, SMS, voicemail, web conferencing and contact management, with each area offering a range of unique features. The telephony feature allows users to make parallel calls to VoIP, landline and mobiles, call recording, conference calling and call queues. Faxes can be sent and received through the sipgate team's interface based fax template and faxes can be saved and stored for future reuse. With sipgate team's solution, users can also send SMS via web to the UK and abroad. Utilizing the voicemail feature, users can set up individual and group voicemails, listen to voicemails via the web interface and forward voicemails via email by exporting as .mp3 files. sipgate team offers a contact manager with private and shared contact lists and users can import their own contact lists from vCards or integrate with the CRM systems Zoho CRM, G Suite and SugarCRM.
sipgate team is compatible with almost all types of SIP VoIP hardware phones. Local phone numbers from all over the UK, phone number blocking and international phone numbers from 35 countries are available. Furthermore itemized receipts are automatically updated and available online or sent via email and downloadable through the sipgate team archive.
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- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Leading VoIP service, but with severe quality problems
Reviewed on 2023/11/17
Too low quality for usage as a sales channel.
Too low quality for usage as a sales channel.
Pros
There are few competitors. The pricing is excellent and the promised functionality is great, especially, integration of mobile phones.
Cons
We encountered every week quality problems. Low quality of voice transmission via Sipgate while Google Meet worked perfectly, even with additional video. OK, SIP uses a different protocol. But I cannot see, why SIP needs to be used for connecting endpoints with the Sipgate servers. It would be enough to encode the connection between server and phone nets with SIP.
sipgate FAQs
Below are some frequently asked questions for sipgate.Q. What type of pricing plans does sipgate offer?
sipgate offers the following pricing plans:
- Starting from: €12.95/month
- Pricing model: Subscription
- Free Trial: Available
sipgate team for 3 users - £14.95 sipgate team for 5 users - £22.95 sipgate team for 10 users - £39.95 sipgate team for 25 users - £79.95 sipgate team for up to 100 users - from £129.95
Q. Who are the typical users of sipgate?
sipgate has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does sipgate support?
We do not have any information about what languages sipgate supports
Q. Does sipgate support mobile devices?
sipgate supports the following devices:
Q. What other apps does sipgate integrate with?
sipgate integrates with the following applications:
Actaport, ActiveCampaign, Agile CRM, Apollo, Apptivo, Attio, Bitrix24, Brevo, CRM-Now, CentralPlanner, CentralStationCRM, CiviCRM, Close, Contacts+, Copper, EspoCRM, FLOWFACT, FinCRM, Freshchat, Freshdesk, Freshsales, Freshservice, Google Contacts, Google Workspace, HERO, Help Scout, HubSpot CRM, Intercom, MOCO, Microsoft 365, Microsoft Dynamics 365 Business Central tegossuite, Microsoft Teams, Nextcloud, Ninox, Odoo, OrgaMAX, Papierkram, Pipedrive, QuickBooks Desktop, Recruit CRM, Rentman, Salesforce B2B Commerce, Shopware, SolarWinds Database Performance Monitor, Spotler CRM, SugarCRM, SuiteCRM, Superchat, TeamGrid, Teamleader, Vtiger CRM, Xentral Software, Zammad, Zendesk AI, Zoho CRM, Zoho CRM Plus, Zoho Desk, cituro, easybill, lexoffice, monday CRM, sevdesk, sipgate, wISO, weclapp
Q. What level of support does sipgate offer?
sipgate offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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