About Infoplus

Infoplus is a cloud-based inventory and warehouse management solution which offers a range of tools for managing customers, vendors, stock, orders, shipping, and more. The system is designed for small and medium-sized B2B and B2C businesses in wholesale, eCommerce retail, and third party logistics (3PL).

The inventory management tools in Infoplus allow users to track and control inventory levels in real-time, with lot control, high and low stock level alerts, and inventory adjustments. Purchase orders and advanced shipping notifications can be managed, and receipts can be created on-the-fly to load inventory. Orders can be created, imported, edited, and tracked, and integrations with shopping carts sync orders in real-time, reducing the risk of overselling stock. Order fulfillment processes can be scheduled to run 24/7 based on shipping method, last-in-first-out (LIFO) or first-in-first-out (FIFO), and prioritized by customer type, deliver-on or need-by date, or service level.

Infoplus integrates with multiple shipping channels, allowing users to shop around for the best possible shipping rates. Customizable templates can be used to create warehouse documents, including pick lists, packing slips, and shipping labels, which can be printed automatically. Users can track order statuses in real-time, with visibility into returns and exceptions, even for external shipments. Users can also manage compliance regulations when shipping products such as dry ice, alcohol, and ORM-D hazardous materials.

Pricing starting from:

US$695,00/month

  • Free Trial
  • Subscription

Key benefits of Infoplus

  • Tags can be used to flag specific data, allowing users to filter order, inventory, and other data based on matching criteria.

  • Fulfillment processes can be scheduled to run at any time, based on shipping method, last-in-first-out (LIFO) or first-in-first-out (FIFO), and prioritized by customer type, deliver-on or need-by date, or service level.

  • Warehouse employee pick routes can be optimized, real-time work progress can be monitored, and images can be used to visually verify the correct items have been selected in the picking process.

  • Inventory can be tracked across multiple locations and business lines, with centralized inventory control and automated alerts for high or low stock levels.

  • Customizable templates can be used to create and manage documents, with automatic printing of pick lists, packing slips, and shipping labels.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$695,00/month

    • Free Trial
    • Subscription

    Images

    Users can configure event-triggered alerts
    Shipping labels can be printed, and shipped orders can be tracked
    Receiving worksheets can be created
    Warehouse documents can be generated from templates and printed automatically
    Custom pick scanning schemes can be set up
    Audit trails are generated automatically
    Inventory status of items can be changed
    Barcode templates can be generated
    Users can edit line items
    Orders can be sent to external shipping systems
    Items can be located using SKUs or UPCs
    View 12 more
    Infoplus video Infoplus screenshot: Users can configure event-triggered alerts Infoplus screenshot: Shipping labels can be printed, and shipped orders can be tracked Infoplus screenshot: Receiving worksheets can be created Infoplus screenshot: Warehouse documents can be generated from templates and printed automatically Infoplus screenshot: Custom pick scanning schemes can be set up Infoplus screenshot: Audit trails are generated automatically Infoplus screenshot: Inventory status of items can be changed Infoplus screenshot: Barcode templates can be generated Infoplus screenshot: Users can edit line items Infoplus screenshot: Orders can be sent to external shipping systems Infoplus screenshot: Items can be located using SKUs or UPCs

    Features

    Total features of Infoplus: 75

    • 3PL Management
    • API
    • Accounting Integration
    • Activity Dashboard
    • Air Shipping
    • Alerts/Notifications
    • Assignment Management
    • Audit Management
    • Barcoding/RFID
    • Bills of Lading
    • Client Management
    • Compliance Management
    • Container Shipping
    • Cost Tracking
    • Customizable Templates
    • Document Management
    • Document Templates
    • EDI
    • Event Triggered Actions
    • Forecasting
    • Freight Shipping
    • Ground Shipping
    • Import/Export Management
    • Inventory Auditing
    • Inventory Control
    • Inventory Management
    • Inventory Optimization
    • Inventory Replenishment
    • Inventory Tracking
    • Kitting
    • Labeling
    • Manufacturing Inventory Management
    • Mobile Access
    • Monitoring
    • Multi-Channel Management
    • Multi-Location
    • Ocean Shipping
    • Order Fulfillment
    • Order Management
    • Order Processing
    • Order Tracking
    • Parcel Shipping
    • Prioritization
    • Product Identification
    • Promotions Management
    • Purchase Order Management
    • Purchasing & Receiving
    • Quality Management
    • Real Time Data
    • Real Time Synchronization
    • Real-time Updates
    • Receipt Management
    • Receiving/Putaway Management
    • Reorder Management
    • Reporting/Analytics
    • Retail Inventory Management
    • Returns Management
    • Route Optimization
    • Sales & Operations Planning
    • Search/Filter
    • Shipment Price Calculation
    • Shipment Tracking
    • Shipping Labels
    • Shipping Management
    • Shopping Cart
    • Status Tracking
    • Stock Management
    • Supplier Management
    • Tagging
    • Task Scheduling
    • Third Party Integrations
    • Vendor Management
    • Warehouse Management
    • Workflow Management
    • eCommerce Management

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    Reviews

    Overall rating

    4,6 /5
    (22)
    Value for Money
    4,7/5
    Features
    4,8/5
    Ease of Use
    4,2/5
    Customer Support
    4,3/5

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    Showing 5 reviews of 22
    Ateeq K.
    Overall rating
    • Used Weekly for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Very user friendly WMS

    Reviewed on 2018/09/14

    Pros

    infoplus has native mobile application which is the need of the day. It's navigation is very easy and fast. Setting up multiple warehouses is very easy. Customer facing teams are very easily accessible.

    Cons

    some features need re thinking by the design team. Infoplus continuously improving the solution. Security features need to be more robust.

    Adam G.
    Overall rating
    • Industry: Pharmaceuticals
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Software & Support Team

    Reviewed on 2020/06/02

    Great experience, knowledgeable staff, gave us more insight into our business than we have had...

    Great experience, knowledgeable staff, gave us more insight into our business than we have had before.

    We are evolving our business with the new process and the teams expertise.

    Pros

    The ability to have visability to our day to day shipping/pick & pack operation.
    Warehouse locations, Order history and tons of areas to input/retrieve data from.
    Learning something new each day b/c of all the data points available.
    Cart connnections are very easy

    Cons

    The need to use a script to have my cost/sell for freight shipping through a report rather than on the shipment table. Small workaround was made, not ideal but gets the job done.

    Kyle S.
    Overall rating
    • Industry: Logistics & Supply Chain
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Tons of functionallity & features for the price.

    Reviewed on 2021/04/23

    If you spend the time configuring everything thoroughly, you'll end up with an automated system...

    If you spend the time configuring everything thoroughly, you'll end up with an automated system that does the work for you. You can sit back and watch your scripts and triggers take over your order processing and fulfillment. Saves us tons of time and money.

    The system is setup in a way where you can define how you want your business to run, instead of being forced to do things a certain way which was great for us. I suppose this could be a caveat for you if you are looking for something that is a bit more structured and turn-key.

    The dashboard is great, and our customers love how easy it is to just click a metric and view whatever data we have tailored to fit their needs. This system can give an amazing amount of visibility to your customers and management.

    Spend as much time with your implementation team as you can, because once that is over- support takes a long time to get back to you. You can't pick up the phone can talk to someone, it's all ticket based.

    Definitely have a dedicated programmer on your IT team who knows javascript and has experience with REST API, or someone willing to learn because you will need them to utilize the software to its full potential.

    Pros

    I love the fact that if the software does not have something out of the box that you need for your business process, you can use building blocks and scripts to create it. With custom fields, API, smart documents, and scripts the possibilities are endless.

    A lot of our customers have niche needs so this was a good choice for us. In addition, the ability to hook into the API with other systems is amazing once you get the hang of it. The dashboard is great for managing day to day operations and gives great visibility to everything happening within your warehouses. Reporting is nice, you can build fairly advanced queries easily. Automating things based on triggers and conditions is great once you understand how to use building blocks.

    Cons

    The weakest part of this software is the billing module. It works... but as a 3PL who bills for a LOT of different things, with each customer being billed in a unique way- our opinion is that the billing module needs *significant* improvement.

    At the time of this review, the billing module is a relatively new piece of the software. There have been a lot of glitches and bugs that needed to be sorted out. It is clunky and not intuitive at all. If you do not have a dedicated person or team writing the script logic you will absolutely struggle with the billing module, and even then it can difficult to work with.

    Providing backup documentation for invoices is a bit of a pain. At the time of this review, the billing scripts you have to make to do advanced charges don't change the excel files created for invoice backups. There are workarounds... but you will need to get creative with how you configure the system to bill and you'll need a lot of coffee to get through it.

    Ryan L.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    eCommerce and Retail Operations

    Reviewed on 2020/07/24

    Pros

    InfoPlus is open source which gives us lots of flexibility. It a "Plug n Play" type of system. This allows us to customize it to our needs to get what we want.

    Cons

    This software can be difficult to take full advantage of if you do not have a developer on staff. The company does not provide the option to pay for a developer from their team to customize the product for you. They will answer questions and get your developer going, but you must bring your own developer to the table.

    Matt W.
    Overall rating
    • Industry: Consumer Goods
    • Company size: 201-500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    A good WMS but not user friendly

    Reviewed on 2021/04/27

    I have never met a system I cannot master. Until I met infoplus. It has taken months of trial and...

    I have never met a system I cannot master. Until I met infoplus. It has taken months of trial and error, months of emails and paid training meetings. Once operational, the asks from upper management created many more challanges which lead to the additional of scripts. Scripts only work some of the time on some things, others (shipment table for example) has a bug so the logic of table names needs to be different. If you make mistakes on some things you cannot delete it at all. I cant even remove inventory with wrong sku because it says Ive had a reciept on it but never did. I cant change a custom field from boolan to string if i want. A script to populate that field does not populate the excel file ect ect.

    Pros

    The ability to pretty much customize anything (if you can figure it out)

    Cons

    Not very user friendly. To many variables and sections. To many places to go to set up 1 thing which doesnt work unless you apply serveral other features and sections. Scripts are cool as an option but the system should be able to apply these automatically through a simple interface.

    Showing 5 reviews of 22 Read all reviews

    Infoplus FAQs

    Below are some frequently asked questions for Infoplus.

    Infoplus offers the following pricing plans:

    • Starting from: US$695,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    We do not have any information about Infoplus features

    Infoplus has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Infoplus supports the following languages:

    English

    Infoplus supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Infoplus integrates with the following applications:

    Authorize.Net, BigCommerce, Braintree, ChannelAdvisor, Foxy, Magento Commerce, PayPal, Quickbooks Online, SPS Commerce, Shopify, WooCommerce, Xero

    Infoplus offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

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