Hub

Hub

Intranet & communications platform for digital workplaces

4.3/5 (3 reviews)

Hub Overview

Hub is an intelligent social intranet software and client portal that allows company employees to collaborate on different projects and share information in a secure way. Users can share web forms, company events, polls, news articles, and other important documents to streamline workloads. The web forms and polls help companies gain insight on employee motivation and challenges. The portal - which can be customized with company colors, branding, and logo -
provides a task manager platform where employees can assign work to each other and track progress.

Hub allows users to engage in discussions with other employees as well as with customers, clients, and partners. Social networking features within Hub help to increase employee engagement and interaction with content shared by the company. Branded content can be stored in the portal in the form of PDF files, images, and videos. The software also allows users to set-up launch and expiry dates for every piece of content to make it more user-relevant.

Hub manages media pages and branded channels where employees can connect with customers and share dedicated resources securely. The software offers a repository of multiple report formats that can be used to collect feedback on social tools and the client portal. Hub also integrates with other IT systems and receives regular feature and functionality updates. The software provides technical support with secure Google hosting.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, Germany, United Kingdom, United States

Supported Languages

English

Hub Reviews

Overall rating
4.3/5
67% positive reviews
2
Excellent
0
Very good
1
Average
0
Poor
0
Terrible
Robyn H.

A great tool for communicating what's going with all staff and keeping everyone up to date.

Used Daily for 2+ years
Reviewed on 2017/11/14
Review Source: Capterra

Pros

The ability to set up groups and appoint tasks to group members, the ability to send out group emails to all staff.

Cons

Can be hard to use and find your way around if you haven't had necessary training. Main carousel image sizes are slightly different to sizes used for page headers, this means if we want to add something new to the carousel we would have to create two different images to accommodate the different size constraints.

Response from Pancentric Digital

Thanks for your feedback Robyn!
Great to hear you are finding the Task Manager tool useful for your project and workload management.
Thank you for your comments on the carousel image sizes - we've logged this and our developers will be working on this shortly to make both work with the same size image to make things easier for you. :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Daniel S.

Been using Pancentrics hub for many years now and every year we find more and more uses for it.

Used Daily for 2+ years
Reviewed on 2017/11/15
Review Source: Capterra

Pros

Its become an essential tool for our staff engagement and is so customisable that you feel like its part of your companies infrastructure. The team at Pancentric are top class and always happy to assist, discuss new features and implement change.

Cons

We find that some of the administration options can be a bit clunky but the team are always happy to advise, help and in many cases make the change for us.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Teresa P.

The team at Pancentric is great. They are extremely responsive and helpful.

Used Daily for 1-5 months
Reviewed on 2018/07/19
Review Source: Capterra

Pros

I like the software is nimble -- it is easy to change things quickly. There are several useful features as well.

Cons

I don't like how difficult it is to use the back end of the Hub. I think the process of creating new content is hard because the software is not as user friendly as it should be. It is not intuitive.

Response from Pancentric Digital

Hi Teresa, thank you for your review. All customer feedback is extremely valuable, and we appreciate your honesty. Our development team are currently in the process of improving our UX and backend functionality to improve intuitiveness and ease of use, so when this new development is rolled out soon you should see an improvement that will make the backend quicker and easier to use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10

Hub Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

The Hub cost depends on the number of users. Contact Hub for price quote

Hub Features

  • API
  • Access Control
  • Activity Dashboard
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Customizable Branding
  • Document Storage
  • Permission Management
  • SSL Security
  • Search Functionality
  • Third Party Integration

  • Activity Tracking
  • Automatic Notifications
  • Communication Management
  • Document Management
  • Drag & Drop Interface
  • File Management
  • Projections

Additional information for Hub

Key features of Hub

  • Activity reporting
  • All data submissions and reports can be exported
  • All news can be tagged and categorised
  • Assessments
  • Automated Email notifications
  • Available
  • Available
  • Bespoke APIs can be set up
  • Blogs
  • Broadcast emails to all or a filtered view of contacts
  • Bulk Send emails to all or a filtered view of contacts
  • Chat to individuals or groups
  • Client portal
  • Collaboration
  • Commenting
  • Create automated or single email alerts
  • Create bespoke Email templates
  • Create custom news categories
  • Create unlimited Hub communities at no extra cost
  • Customer reports
  • Customizable branding
  • Customize
  • Dedicated Vacancies section for managing and applying
  • Dedicated Vacancies section for managing and applying
  • Dedicated events calendar
  • Dedicated events manager
  • Dedicated form builder
  • Extensive and filterable
  • For all pages, news items, files and contacts
  • Image galleries
  • Image library
  • In groups
  • Integrate both Gmail and Outlook
  • Internal portal
  • Manage and restrict IP access
  • News items have an approval process of Editors and Approvers
  • Permissions management
  • Polls & surveys
  • Polls, image galleries, etc
  • Room booking
  • Social networking
  • Tailor bespoke communities and groups for specific users
  • Task Manager allows you to assign and manage tasks
  • The Hub allows for efficient content management
  • The Hub allows for image and asset management
  • The Hub has Instant, Nightly and Weekly Alerts for content
  • The Hub sends automated reminders for Must Reads items
  • User access controls
  • Using Tags, all Hub content can be filtered and searched
  • Using our Form Builder, create both workflow forms
  • View Usage, User Activity and Content Reports
  • WYSIWYG editable pages
  • Yes
  • Yes

Benefits

• Hub provides a platform where users can create a branded portal for clients and suppliers to access news, information, and updates.

• The software helps to prepare dynamic homepages, RSS, blogs, and twitter feeds for clients and communities with multiple navigation bars and quick link panels.

• The application enables users to create engaging content for clients and collects actionable data through forms, events, polls, and surveys.

• Hub offers a social networking platform that connects company employees across multiple sites and helps in sharing important documents and resources.

• The task manager platform helps to assign work to employees, groups, and teams and monitor their work progress.

Hub FAQs

Below are some frequently asked questions for Hub.

Q. What type of pricing plans does Hub offer?

Hub offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

The Hub cost depends on the number of users. Contact Hub for price quote

Q. What are the main features of Hub?

Hub offers the following features:

  • Activity reporting
  • All data submissions and reports can be exported
  • All news can be tagged and categorised
  • Assessments
  • Automated Email notifications
  • Available
  • Available
  • Bespoke APIs can be set up
  • Blogs
  • Broadcast emails to all or a filtered view of contacts
  • Bulk Send emails to all or a filtered view of contacts
  • Chat to individuals or groups
  • Client portal
  • Collaboration
  • Commenting
  • Create automated or single email alerts
  • Create bespoke Email templates
  • Create custom news categories
  • Create unlimited Hub communities at no extra cost
  • Customer reports
  • Customizable branding
  • Customize
  • Dedicated Vacancies section for managing and applying
  • Dedicated Vacancies section for managing and applying
  • Dedicated events calendar
  • Dedicated events manager
  • Dedicated form builder
  • Extensive and filterable
  • For all pages, news items, files and contacts
  • Image galleries
  • Image library
  • In groups
  • Integrate both Gmail and Outlook
  • Internal portal
  • Manage and restrict IP access
  • News items have an approval process of Editors and Approvers
  • Permissions management
  • Polls & surveys
  • Polls, image galleries, etc
  • Room booking
  • Social networking
  • Tailor bespoke communities and groups for specific users
  • Task Manager allows you to assign and manage tasks
  • The Hub allows for efficient content management
  • The Hub allows for image and asset management
  • The Hub has Instant, Nightly and Weekly Alerts for content
  • The Hub sends automated reminders for Must Reads items
  • User access controls
  • Using Tags, all Hub content can be filtered and searched
  • Using our Form Builder, create both workflow forms
  • View Usage, User Activity and Content Reports
  • WYSIWYG editable pages
  • Yes
  • Yes

Q. Who are the typical users of Hub?

Hub has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Hub support?

Hub supports the following languages:

English

Q. What type of pricing plans does Hub offer?

Hub has the following pricing plans:

Subscription

Q. Does Hub support mobile devices?

We do not have any information about what devices Hub supports

Q. What other apps does Hub integrate with?

Hub integrates with the following applications:

Facebook, G Suite, Google Drive, Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft Word, Office 365, Okta, Twitter

Q. What level of support does Hub offer?

Hub offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support

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