About Hub
The Hub is an intelligent social intranet software and client portal that allows company employees to collaborate on different projects and share information in a secure way. Users can share web forms, company events, polls, news articles, and other important documents to streamline workloads. The web forms and polls help companies gain insight on employee motivation and challenges. The portal - which can be customized with company colors, branding, and logo -
provides a task manager platform where employees can assign work to each other and track progress.
The Hub allows users to engage in discussions with other employees as well as with customers, clients, and partners. Social networking features within The Hub help to increase employee engagement and interaction with content shared by the company. Branded content can be stored in the portal in the form of PDF files, images, and videos. The software also allows users to set-up launch and expiry dates for every piece of content to make it more user-relevant.
The Hub manages media pages and branded channels where employees can connect with customers and share dedicated resources securely. The software offers a repository of multiple report formats that can be used to collect feedback on social tools and the client portal. Hub also integrates with other IT systems and receives regular feature and functionality updates. The software provides technical support with secure Google hosting.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Hub
Key benefits of Hub
• The Hub provides a platform where users can create a branded portal for clients and suppliers to access news, information, and updates.
• The software helps to prepare dynamic homepages, RSS, blogs, and twitter feeds for clients and communities with multiple navigation bars and quick link panels.
• The application enables users to create engaging content for clients and collects actionable data through forms, events, polls, and surveys.
• The Hub offers a social networking platform that connects company employees across multiple sites and helps in sharing important documents and resources.
• The task manager platform helps to assign work to employees, groups, and teams and monitor their work progress.
Devices
Business size
Markets
Belgium, Canada, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Mexico, Netherlands, Norway, Portugal, Sweden, United States and 10 others
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Hub
Images
Features
Total features of Hub: 123
Alternatives
Simpplr
Speakap
Factorial
Axero
Reviews
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- Industry: Consumer Services
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent tool!
Reviewed on 2020/10/12
Very pleasant!
Very pleasant!
Pros
We love the Hub because it helps us keep connected among the different branches of the organization despite the physical distance.
Cons
At the beginning we did not know how to connect with GSuite, but we solved it pretty quickly.
- Industry: Capital Markets
- Company size: 501-1 000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product at a great price
Reviewed on 2020/08/27
Pros
The product is versatile and visually-appealing, which is important with our internal audiences. Just about anything we dreamed of, it could do or will do in the near future. Our implementation lead is always available to help and offer suggestions.
Cons
While it has high functionality, it is a bit difficult to master the technical components because it is just so vast.
Alternatives Considered
SimpplrReasons for Switching to Hub
Price point, professional but still has the social components, versatile- Industry: Facilities Services
- Company size: 501-1 000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
The good, the bad and the ugly
Reviewed on 2020/04/15
I am beginning to see more of the benefits now I am using it more
I am beginning to see more of the benefits now I am using it more
Pros
It can be relatively easy to upload and edit certain items.
Cons
I wish it was more dynamic and had a better design
Response from Pancentric Digital
Hi Helen, thanks for your review.
We're glad you're starting to see the benefits of The Hub.
We'd love you to get the most out of your intranet, so that you can really maximise the features you're using. One of our consultants is available for a chat or some quick training to show you some examples of how you can easily create slick, modern designs across your Hub, i.e. within your page and community themes, carousel images, folder icons etc.
We'd be more than happy to run a consultancy or training session with you to help you get to grips with The Hub's many features, and how you can utilise them to your advantage and really drive engagement by creating content that is fun, useful and looks great.
If you have any issues or just a question, you can always contact our support team on [email protected] who will be happy to help.
Thanks again for the review.
Clare
- Industry: Research
- Company size: 51-200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A really useful tool
Reviewed on 2020/09/01
I really like its simplicity and ease of use. We had relatively basic requirements (no integration...
I really like its simplicity and ease of use. We had relatively basic requirements (no integration with our own systems) and therefore I wanted something that would be quick to develop. I was working on this project alone and my first enquiry email was sent to Pancentric on 13th July. Including the whole process of demos, questions and comparisons to other providers, the signing of the contract, the build and the training, it was ready to be rolled out to the whole company on 16th August, which I was very satisfied with.
Pros
It's very easy to use, straight out of the box. You don't need to have a background in IT to be able to build the site as everything is very logical and therefore start to end is very quick.
A main selling point for me was the ability to have different interfaces ("communities") for different user types and also the ability to book meeting rooms - these were two functions that set Pancentric apart from other providers for me.
It is also easy to add-on new users at any time as you are paying for a range of users, whereas other providers I looked at meant you had to go through their support to add a new user as you paid for each individual
Cons
The tools are a little clunky for editing text. It would be great if they had the formatting paint brush, like in Word, where you can easily copy other formats, as the Themes setting doesn't always work as it should.
The containers of the home page are set widths, and so although you can display anything you like and the options are good, the dimensions and layout are restricted.
There is no live chat or individual tagging function, but this is in development.
I was unaware that the build of the site came under "training" rather than "implementation", which increases the cost of development, and so communication on that could clearer.
- Industry: Computer & Network Security
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Hub
Reviewed on 2020/04/14
A good partner to work with
A good partner to work with
Pros
We find the product very flexible and can input into the road map. We use it as a collaboration tool with our customers and we can brand it individually for them.
Cons
You do need some training to get up and running, but it is pretty intuitive once you understand the solution structure
Response from Pancentric Digital
Hi David.
Many thanks for your review. Great to hear you love the features and flexibility of the Hub, especially the customisable branding for each intranet environment.
We understand that intranet training can sometimes be a bit of a pain because it takes up a little time, but we're glad you've found it useful and been able to maximise your Hub because of it.
If you have any ideas for any enhancements, just drop us a line on our Client Hub and we'll see if we can get them in our development pipeline :)
Thanks again for the review - very much appreciated.
Clare
Hub FAQs
Below are some frequently asked questions for Hub.Q. What type of pricing plans does Hub offer?
Hub offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
Hub pricing is based on user bands, giving your business the scope to grow. Please contact Hub for an accurate price quote.
Q. Who are the typical users of Hub?
Hub has the following typical customers:
11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Hub support?
Hub supports the following languages:
English
Q. Does Hub support mobile devices?
Hub supports the following devices:
Q. What other apps does Hub integrate with?
Hub integrates with the following applications:
Azure Active Directory, BambooHR, Duo Security, Enabler, Eventbrite, Gmail, Google Analytics 360, Google Authentication Appliance, Google Calendar, Google Drive, Microsoft 365, Microsoft Azure, Microsoft Outlook, Microsoft Power BI, Microsoft SharePoint, Microsoft Teams, Okta, OneDrive, OneLogin, Slack, Twitter, ZenDesk Chat, Zendesk
Q. What level of support does Hub offer?
Hub offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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