About Hub
Rethink your intranet with HUB and unlock the new cornerstone of your organisation - where your teams and information come together for a smarter, better connected workplace that boosts your company culture.
HUB is the go-to intranet for SMEs looking to find a smarter way of working and communicating. With every feature and integration included in one simple package, your team have everything they need to make their work-life easier from Day One.
No more clunky directories and overloaded inboxes. Streamline your processes and organise your resources with HUB's intelligent workflows and knowledge management tools.
Deliver a more personalised employee experience by auto-targeting your internal comms to the right people, and tailoring the content and branding to suit different user groups.
HUB is the first sustainability-driven intranet, powered by renewable low-carbon servers. Partnered with One Tree Planted, your HUB can help tackle climate change and make a real difference.
Key benefits of Hub
- HUB is the first sustainability-driven intranet. Partnered with One Tree Planted, every HUB sold helps support reforestation and women empowerment projects around the world, so you know your intranet is making a real difference.
- HUB champions SMEs and affordability, with a budget-friendly package that includes every feature and integration as standard, plus automatic upgrades, ongoing support, hosting and maintenance - all as standard. We also offer affordable payment plans and NO setup-fee.
- HUB is fully mobile responsive and boasts a Progressive Web App (PWA) which allows for push notifications to help drive employee engagement on-the-go.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent tool!
Reviewed on 2020/10/12
Very pleasant!
Very pleasant!
Pros
We love the Hub because it helps us keep connected among the different branches of the organization despite the physical distance.
Cons
At the beginning we did not know how to connect with GSuite, but we solved it pretty quickly.
- Industry: Capital Markets
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product at a great price
Reviewed on 2020/08/27
Pros
The product is versatile and visually-appealing, which is important with our internal audiences. Just about anything we dreamed of, it could do or will do in the near future. Our implementation lead is always available to help and offer suggestions.
Cons
While it has high functionality, it is a bit difficult to master the technical components because it is just so vast.
Alternatives Considered
SimpplrReasons for Switching to Hub
Price point, professional but still has the social components, versatile- Industry: Facilities Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
The good, the bad and the ugly
Reviewed on 2020/04/15
I am beginning to see more of the benefits now I am using it more
I am beginning to see more of the benefits now I am using it more
Pros
It can be relatively easy to upload and edit certain items.
Cons
I wish it was more dynamic and had a better design
Response from Pancentric Digital
Hi Helen, thanks for your review.
We're glad you're starting to see the benefits of The Hub.
We'd love you to get the most out of your intranet, so that you can really maximise the features you're using. One of our consultants is available for a chat or some quick training to show you some examples of how you can easily create slick, modern designs across your Hub, i.e. within your page and community themes, carousel images, folder icons etc.
We'd be more than happy to run a consultancy or training session with you to help you get to grips with The Hub's many features, and how you can utilise them to your advantage and really drive engagement by creating content that is fun, useful and looks great.
If you have any issues or just a question, you can always contact our support team on [email protected] who will be happy to help.
Thanks again for the review.
Clare
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great product for a small-medium organisation
Reviewed on 2023/04/28
It's a really great intranet for us, staff engage really well with is.
It's a really great intranet for us, staff engage really well with is.
Pros
It's easy to use and maintain, and the customer service is absolutely amazing. Any time we get stuck on how to do something, we email support and they help extremely quickly and effectively. It does everything we need it to do.
Cons
A couple of the features are a bit finicky, such as inserting tables, and inserting images works fine, but being able to simply copy and paste would be easier, and getting things to align perfectly sometimes takes a bit of trying.
Response from Pancentric Digital
We've always designed the Hub to ensure it's as easy to use and administer as possible for everyone, so really great to hear you're enjoying your Hub - and even better to hear you're loving our service! We pride ourselves on being very customer-focused, and one of the few intranets that provides a real personal touch for delivering customer success. I'll pass on your kind comments to our support team!
- Industry: Insurance
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helpful engagement tool for partners
Reviewed on 2023/04/27
Helps connect with third parties, increasing knowledge and running competitions, assessments,...
Helps connect with third parties, increasing knowledge and running competitions, assessments, polls, loading photos campaign launches you name i use it for!
Pros
Gallery, interacting with partners staff, knowledge bank, easy to use and visually good, Always adding new features and fantastic support from [sensitive content hidden] at Pancentric - always quick to support any questions I have. Have discussed with other potential third party partners using.
Cons
You learn as you do so not always got a 'manual' so to speak but best way to learn. A few things take a bit longer but ive noticed recent improvement for 'quick wins' ie deleting articles so always improving.
Response from Pancentric Digital
Hi Suzanne - lovely to hear the Hub is providing a vital tool to connect and support RSA's partner community, and that you're making full use of all the engagement tools.
Hub FAQs
Below are some frequently asked questions for Hub.Q. What type of pricing plans does Hub offer?
Hub offers the following pricing plans:
- Starting from: £6.67/month
- Pricing model: Subscription
- Free Trial: Available
Hub pricing is based on user bands, giving your business the scope to grow. Please contact Hub for an accurate price quote.
Q. Who are the typical users of Hub?
Hub has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Hub support?
Hub supports the following languages:
English
Q. Does Hub support mobile devices?
Hub supports the following devices:
Q. What other apps does Hub integrate with?
Hub integrates with the following applications:
Azure Active Directory, BambooHR, Box, Confluence, Duo Security, Enabler, Eventbrite, Gmail, Google Authenticator, Google Calendar, Google Drive, Google Maps, Google Workspace, Jira, Kaleyra, Microsoft 365, Microsoft Authenticator, Microsoft Azure, Microsoft Entra Verified ID, Microsoft Outlook, Microsoft Power BI, Microsoft SharePoint, Microsoft Teams, Okta, OneDrive, OneLogin, Slack, Twitter/X, Zendesk Suite
Q. What level of support does Hub offer?
Hub offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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