FTMaintenance Select

CMMS software solution for maintenance management

About FTMaintenance Select

FTMaintenance Select is cloud-based computerized maintenance management software (CMMS) available by subscription for work order management, asset management, inventory management, and preventive and predictive maintenance. The solution enables businesses of all sizes to streamline their maintenance operations.

The FTMaintenance Select work order management solution offers a platform from which to manage all work orders - from assignment to completion. Organizations can generate work orders, assign tasks to employees, and schedule daily work orders. Using a work order wizard, even a user with limited training can easily process work orders.

FTMaintenance Select asset management capabilities help businesses manage their equipment and assets by storing all asset information and past maintenance records in one central location. Inventory management tools maintain an accurate count of equipment and service parts.

FTMaintenance Select preventive maintenance planning and scheduling feature allows businesses to automate the scheduling of equipment and asset maintenance. A maintenance calendar displays upcoming maintenance work and reminds users when maintenance is due. Along with preventive maintenance, the solution also allows businesses to schedule predictive maintenance to control unplanned downtime based on real-time equipment performance.

Key benefits of FTMaintenance Select

  • FTMaintenance Select is available as a SaaS subscription and hosted simply and securely in the FTMaintenance cloud.

  • FTMaintenance Select enables users to automate the entire work order process and helps save time by automatically emailing and printing work orders to employees.

  • With over 140 different customizable templates, FTMaintenance Select helps businesses design ready-to-use work orders, invoices, emails, service reports, and scheduling lists.

  • FTMaintenance Select asset management tool helps businesses build a centralized database that records every detail of an asset's lifecycle.

  • FTMaintenance Select mobile maintenance allows field workers to access maintenance data and update service requests on their mobile devices even when they are away from their office location.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English

    Images

    Schedule preventive maintenance at regular intervals
    Track job order histories
    Attach related documents to maintenance schedules
    Track maintenance costs
    Generate service requests with complete service details
    Create different types of business reports using the tool
    Manage jobs from mobile and tablet devices as FTMaintenance is mobile optimized
    View 8 more
    FTMaintenance Select video
    FTMaintenance Select screenshot: Schedule preventive maintenance at regular intervals FTMaintenance Select screenshot: Track job order histories FTMaintenance Select screenshot: Attach related documents to maintenance schedules FTMaintenance Select screenshot: Track maintenance costs FTMaintenance Select screenshot: Generate service requests with complete service details FTMaintenance Select screenshot: Create different types of business reports using the tool FTMaintenance Select screenshot: Manage jobs from mobile and tablet devices as FTMaintenance is mobile optimized

    Features

    Total features of FTMaintenance Select: 71

    • Activity Dashboard
    • Alerts/Notifications
    • Asset Management
    • Asset Tracking
    • Barcode / Ticket Scanning
    • Barcoding/RFID
    • Billing & Invoicing
    • Bills of Material
    • Calendar Management
    • Collaboration Tools
    • Commercial Properties
    • Contract/License Management
    • Cost Tracking
    • Customer Database
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Dispatch Management
    • Document Management
    • Drag & Drop
    • Email Distribution
    • Employee Management
    • Equipment Maintenance
    • Equipment Management
    • Equipment Tracking
    • Event Calendar
    • Facility Scheduling
    • Fixed Asset Management
    • For Mechanical Equipment
    • For Schools
    • Historical Reporting
    • Incident Management
    • Inspection Management
    • Inventory Control
    • Inventory Management
    • Inventory Replenishment
    • Inventory Tracking
    • Job Management
    • Maintenance Management
    • Maintenance Scheduling
    • Mobile Access
    • Order Processing
    • Performance Management
    • Performance Metrics
    • Predictive Maintenance
    • Preventive Maintenance
    • Progress Tracking
    • Purchase Order Management
    • Purchasing & Receiving
    • Quotes/Estimates
    • Recurring Appointments
    • Recurring Tasks
    • Reminders
    • Remote Access/Control
    • Reporting/Analytics
    • Requisition Management
    • Residential Properties
    • Routing
    • Scheduling
    • Search/Filter
    • Service History
    • Space Management
    • Status Tracking
    • Task Scheduling
    • Technician Management
    • Third Party Integrations
    • Vendor Management
    • Visual Analytics
    • Warranty Tracking
    • Work Order Creation
    • Work Order Management

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    Reviews

    Overall rating

    4,3 /5
    (50)
    Value for Money
    4,1/5
    Features
    4,1/5
    Ease of Use
    4/5
    Customer Support
    4,5/5

    Already have FTMaintenance Select?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 50
    Brian B.
    Overall rating
    • Industry: Industrial Automation
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best Maintenance program available.

    Reviewed on 2016/12/06

    First off the crew there that does all the dirty work we want to thank you here at FLS. Ft...

    First off the crew there that does all the dirty work we want to thank you here at FLS. Ft Maintenance has helped me tremendously not only to get organized but has brought down time in our facility down 23 percent. Having separate user accounts for my engineers give them the access to quickly search a part number find the location and have the equipment back up and running. Having a program that is so user-friendly and has so many features that save you time as far as managing your parts or also managing your budget can be a huge help when it comes to the end of year periods. Once again thanks for a good year Fast Trak.

    Pros

    What I like mostly about the software is how organized it can make even the unorganized person.

    Cons

    No there is nothing that I dislike about this software maybe just some knowledge that I need to gain.

    Tom H.
    Overall rating
    • Industry: Food Production
    • Company size: 51-200 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Good product

    Reviewed on 2019/07/19

    Each asset is looked after and traced as per manufacturer recommendations.

    Each asset is looked after and traced as per manufacturer recommendations.

    Pros

    User friendly, easy to navigate and have some versatility.

    Cons

    Not very versatile, can not choose or edit the fields that you would like to see on your screen.

    Stephanie R.
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Not happy with the sales department

    Reviewed on 2017/02/09

    We purchased this product in October 2014 over 2 years ago. It takes a lot of preparing to make...

    We purchased this product in October 2014 over 2 years ago. It takes a lot of preparing to make sure it is setup how you will use it. Otherwise, you will be doing a lot of changing. We did not implement it the first year we had it due to time constraints, however, we still paid the annual maintenance fee in 2015. The second time the annual fee came up we elected not to renew as we still were not using the program. Our maintenance plan expired October 17, 2016. End of January things slowed down a bit for us so we had an opportunity to start implementation. I e-mailed the sales department and asked if we could pickup the annual maintenance and support now for the same price. October 2016 they were quoting a renewal of $. The sales department responded to my e-mail but did not give me an answer they wanted to talk about it with me on the phone. They did not call me they called my maintenance guy direct and told him it would cost more rather than the $. Frustrating after not implementing for 2 years still paying the first year of maintenance letting it lapse for only 3 months and wanting to more than double it. Not very good customer service I would say.

    Pros

    Probably a good program if you had some support and customer service from them. The import process seemed to work well.

    Cons

    Not happy with the sales team and it is involved in getting it set up correctly for your company. Especially if you are not tech savvy which is one of the reasons we looked at purchasing it. Takes a lot of time to get it implemented.

    Response from Lisa

    We understand that your time is precious. This is why we have built a highly qualified and focused support staff to help get FTMaintenance users up and running.

    In 2014, we provided your staff with free setup assistance and training, and will be pleased to provide additional free training and support services with your license reinstatement. Since 2014, we have continued to expand the capability of the FTMaintenance product. Under your reinstatement, you will gain the benefit of all of these new features.

    We are proud that our support staff has been rated, by our customers, at very top of the CMMS industry: http://www.softwareadvice.com/resources/4-best-vendors-for-cmms-support/.

    Our staff is currently in touch with you. We will do whatever it takes to get you up and running - on your schedule.

    John H.
    Overall rating
    • Industry: Construction
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Seeback Roofing

    Reviewed on 2017/02/02

    Just a few issues:
    - When I first generated reports I found the reports that shipped with...

    Just a few issues:
    - When I first generated reports I found the reports that shipped with FTMaintenance lackluster and limited. They were missing data fields that I needed to display for the sake of the company. I had to use Crystal Reports to create better reports particularly for the Demand Maintenance module. This took a lot of time but gave me the opportunity to learn SQL. The ability to make custom reports is my favorite feature of FTMaintenance.
    - I found the inventory transaction module nearly impossible to use for correcting large amounts of inventory parts. Adding a feature for say the administrator to import a CSV file listing parts to update the inventory quantities would be a handy feature.
    - Similarly, the purchase order, and especially the receiving modules, are difficult to use. Things like limiting the parts to those with the same vendor when creating a purchase order, tedious receiving (one part at a time), etc.
    - Displaying and browsing the list of work orders in the Demand Maintenance module is very slow as compared to DM History. I presume that's because the program is constantly UPDATING and SELECTing in the database for each work order scrolled.
    - I think a powerful feature would be to be able to create tasks, parts, vendors, etc. on the fly similar to how entries are created for DM/PM status, shift, requested by, etc. fields. Having a button to click that would open a small dialog would reduce the amount of flip-flopping between modules.
    - There's several bugs I've discovered involving entering data into fields, particularly after entering the wrong thing. i.e. Entering the wrong equipment number during creation of a work order from the quicklist in DM will often limit the equipment available to select later. I have to either delete the work order (if the work order is new) or delete the wrong equipment and add the proper one from the equipment tab. There are minor annoying things in other modules that cause problems. I'll have to write the steps down later to reproduce the bugs.
    - Tech support is very helpful and work hard to fix problems. I'm not sure if you've found someone to take over Mark's role but he seemed to be very knowledgeable about the inner workings of the software, especially with reports and the database structure.

    Despite these minor issues, a great program overall that is a lot of use in our company to monitor equipment maintenance, especially with new safety systems we're in the process of implementing.

    Pros

    Flexibility to create reports. With only a few exceptions I like the SQL database structure making fun and easy to create powerful, professional-looking reports.

    Cons

    - Default reports are lackluster and limited
    - Some modules can be tedious and finicky
    - Having to switch between modules when doing minor things like creating new tasks or parts

    Response from FasTrak SoftWorks

    John, thank you for your detailed review of FTMaintenance. We are happy that you find FTMaintenance to be a great solution. We are committed to customer satisfaction, and your valuable feedback helps us improve FTMaintenance. Our support team will contact you to share additional tips for maximizing your experience with FTMaintenance and assist you in upgrading to the latest version to eliminate several issues you have encountered. We continue to improve and expand FTMaintenance, including more flexible reporting, expansion of on-the-fly record creation, faster performance, and enhanced mobile capability. We will be in touch!

    Brian H.
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Good CMMS for small business and getting up and running quickly.

    Reviewed on 2018/07/20

    Would like to see a little more detail in the work order completion like adding notes to a...

    Would like to see a little more detail in the work order completion like adding notes to a particular instance. This might be possible and I just haven't figured it out yet. I don't have a lot of experience with it and the work request feature has not been set up yet so I'm sure there's more for me to learn and tailor to my use. We are a mid-size machine shop and run the on-premise version with 22 pieces of equipment being tracked. What really attracted me to this software is it's price point, the attitude of it's representatives, and the fact that it's not too top heavy allowing me to get it running and not sit for hours entering all kinds of data I'll probably never use. They don't try to charge you for all the little extra things like a larger CMMS solution will. The yearly support and updates fee is the best I found.

    Pros

    Not complicated. Setting up equipment is super easy and quick. Vendors are just as easy. There's no complicated database coding to have to worry about. Everything just gets assigned a number which is up to you how you want to start with that. Just about every drop down menu starts off empty allowing you to fill it with your custom fields. Even a state drop down where you enter addresses. Seems kinda silly but it's actually nice because if you only deal with suppliers from a few different states you don't have to scroll through 50 to get the one you need. This is a very customizable yet basic software.

    Cons

    Some of the views need to be reorganized to show relevant information, but that is not hard to do. I've only used the software for a week.

    Showing 5 reviews of 50 Read all reviews

    FTMaintenance Select FAQs

    Below are some frequently asked questions for FTMaintenance Select.

    FTMaintenance Select offers the following pricing plans:

    • Starting from:
    • Free Trial: Available

    We do not have any information about FTMaintenance Select features

    FTMaintenance Select has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    FTMaintenance Select supports the following languages:

    English

    FTMaintenance Select supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations FTMaintenance Select has

    FTMaintenance Select offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, Chat

    Related categories

    See all software categories found for FTMaintenance Select.